Tangney Tours Traveller Reviews

I went on a pilgrimage to Lourdes organised by CA and Tangney tours. As a wheelchair user , holidays are normally to expensive and hard to find. This trip was very different. Well organised, helpful staff, all needs catered for. Made for a life changing experience .And at very reasonable cost.. Would really highly recommended this company, for there level of service and attention to detail.

Independent tour operator specialist pilgrimage tours. Outstanding customer service.

KHS - Holy Land Pilgrimage

Laila Tours provided an excellent and extremely knowledgeable guide who really made the pilgrimage.

After 30 years of assisting on pilgrimages first with children then as a supporter of the less able it was a different experience to be on the receiving end of help and assistance. The experience was made very enjoyable by the care and assistance given by the helpers and the staff of Tangney Tours. A different but thoroughly enjoyable experience

Nothing was too much bother for the staff from initial booking to returning home to the UK. Arrangements for transfers from airport to hotel worked smoothly in both directions and transport for outings worked well with no problems. All of my fellow pilgrims had the same experience when I spoke to them and would recommend the tour operator to any one going on pilgrimage.

I have been traveling with Tangney Tours for over 15 years now and always had good response from, if there is something that I am unhappy about or airline failure they always sort it out for me and I will always go on pilgrimages with them.

Always polite and always have a tour whenever I wish to go away as a group or on my own.

I had travelled with Tangney Tours overland to Lourdes in 1988. I had never been to Fatima before and it was a very different experience for me. I loved every day of the pilgrimage and the hotel accomodation left nothing to be desired. I would recommend travel with your company. Thank you Sr. Anne Walsh

Very good service throughout the pilgrimage with all my needs met.

First of all, as Catholics, although this is a break from our normal routine, we do not look upon a pilgrimage as a 'holiday'! But relating our experience in 'holiday' terms for the purposes of this survey, it was everything we had hoped for: The three of us, my wife and my nephew, have been on pilgrimage to Lourdes several times before, and then as now, we never fail to be overwhelmed by both the natural beauty of the location, and the 'spiritual' experience we all enjoy and feel we have benefited from.

We have travelled with Tangney Tours on several previous occasions and have always found them to be extremely professional in their efforts to accommodate our needs. Their tour representatives in particular are always polite and friendly, and always available to help out with any problems or queries. My only criticism would be that in the past we have experienced annoying flight delays with the charter airline they were using, e.g. Monarch Airlines, but this has now been hopefully resolved as we had no such problems on our most recent pilgrimage to Lourdes, since they have now switched to a different charter airline.

I have been on 2 pilgrimages with Tangney tours this year and both were marvellous. The your company handles problems calmly and efficiently (a plane load of luggage lost on the way to Tel Aviv was recovered and interim arrangements made quickly). The Lourdes pilgrimage was as smooth as clockwork. Hotel choices were very good and the local guide in the Holy land was extremely knowledgeable and accomodating.

Tangney tours are very experienced and professional. Problems are resolved quickly and pilgrims are well cared for.

Flight was good. No holdups. Hotel excellant.

Tangney Tours are excellant tour operators, well organised. Nothing too much trouble. Tour rep available every breakfast time if needed.

Tangney Tours made exceptional efforts in the light of a technical issue with the evening flight home. All 160 passengers [including many elderly and infirm] were efficiently transported back from the hotel to Lourdes where a meal and overnight accommodation was waiting for them. A revised flight was organoised for the following morning and all passengers transferred to the airport on time. Tangney Tours local staff were excellent - many giving up their evening to help us.

Hotel room not available on arrival, also itinerary stated that meals were to be served in the hotel, this was not the case as we were lead down two streets to a restaurant for our meals, which to frank were only average.

I flagged up my complaints to both the courier and the tour operator when I returned and received a letter that didn't address my complaints, so obviously I would not use them again, or recommend them.