Accord Marketing Ltd
020 3424 6626
Castlewood, 77-91 New Oxford Street
W14 0QL, United Kingdom
We have been in the business of travel marketing since 1988, and with over 150 clients in our portfolio, we are the UK’s leading travel marketing agency.
Working with a wide range of, domestic and international tourist boards, hotel and resort groups, tour operators, cruise lines and online travel companies, we are proud to represent some of the finest brands, destinations and tourist organisations in the world.
We provide our clients with media planning and buying, digital marketing, branding, creative, design and print, direct marketing, online and offline advertising, websites, search marketing, social media, and email marketing services.
Air Partner Plc
2 City Place, Beehive Ring Road,
Gatwick, West Sussex
RH6 0PA, UK
Appex Mobile Limited (Vamoos)
0203 474 0512
49 Stilehall Gardens
W4 3BT, UK
Appex Mobile - the specialist in mobile & travel – is the company behind Vamoos, the app for tour operators and travel agents.
Vamoos is an app that allows you to deliver your clients their travel documents, itinerary, destination information, even mapping and weather forecasts to their own mobile or tablet and they can view everything offline, without the expense of data roaming.
On average it costs £1 per traveller per year to give your clients access to Vamoos apps, and for you to have access to the Vamoos Operator Interface. There is no set up charge
Vamoos is managed by Appex Mobile Limited, a UK registered company that works with travel agents and tour operators to provide their customers with the best experience possible on mobile and tablet before, during and after their holidays
Arnold Fisher Insurance Services
Meridien House, 69-71 Clarendon Road,
WD17 1DS, UK
Atkinson Lambert LLP
01625 572 581
B65 Parliament View, 1 Albert Embankment
SE1 7XL, UK
Atkinson Lambert offers high quality, cutting edge advice to travel sector businesses on:
• Business Strategy and Growth
• Exit timing and succession planning
• Company sale
• Mergers and joint ventures
• Capital raising to support organic and acquisitive growth
Travel business owners and managers need advisors who understand and have direct experience of their issues and challenges and who are able to give them the time and attention they need, whatever the size of their business. Richard Atkinson and Stewart Lambert possess in depth knowledge and experience of the travel industry in both executive and advisory roles. We have advised a huge range of travel sector businesses in these specialist areas, including many current and former AITO members.
WHY USE ATKINSON LAMBERT? OUR SIX GUIDING PRINCIPLES
1. Straightforward, practical advice from experienced travel sector professionals
2. In-depth travel industry knowledge and experience
3. Conscientious and resourceful at all times
4. Personal dealings with principals
5. High levels of integrity and professionalism
6. Fair and affordable fees – success linked
First meetings are always free of charge so please contact us if you think you think we may be able to help.
We are pleased to offer all AITO members a free half hour telephone consultancy session (in confidence). Please contact Richard Atkinson on 07785 551442.
C&M Travel Recruitment
020 7796 1800
2nd Floor, Greenhill House, 90-93 Cowcross Street
EC1M 6BF, UK
C&M Recruitment Consultancy is the largest and most successful specialist travel recruitment company in the UK, offering permanent, temporary, and contract roles in a wide range of sectors.
With offices in London, Manchester, Surrey and Sydney, we also offer a broad selection of jobs in leisure, HR, hospitality and executive recruitment.
Formed in 1998, C&M has an unrivalled knowledge of the travel industry and recruitment market, delivering an unparalleled level of service.
Our firm belief in the importance of finding the right person for each role has led us to win exclusive and preferred supplier recruitment contracts with many of the UK's best and most respected travel organisations.
It' has also won us considerable recognition within the travel trade industry and the media. With membership of the Recruitment & Employment Confederation (REC) and various awards recognising our passion and expertise (including Best Travel Recruitment Company at the British Travel Awards, Best Recruitment Consultancy at the Travel Weekly Globe Awards, Travel Bulletin’s Best Recruitment Agency and Best Service Provider at the Travel Trade Gazette Awards), C&M is firmly established as the UK’s premier recruitment destination.
We understand that the detail counts - that's why we've been successfully finding companies their ideal employees for the last 16 years.
Campbell Irvine Limited
020 7368 1141
52 Earl's Court Road
W8 6EJ, UK
With over 40 years experience, Campbell Irvine are insurance specialists to the travel industry, offering bespoke travel insurance schemes to meet the diverse requirements of AITO members and their clients. We offer assistance and guidance via our full regulatory work to help ensure compliance with insurance matters. We can also assist you with most other classes of commercial and general insurances.
Carlson Rezidor Hotel Group
+44 1937 843 750
c/o Radisson Blu Hotel Manchester Airport, Chicago Avenue
M90 3RA, UK
Carlson Rezidor Hotels is one of the top 10 global hotel companies, with a product range from 3 star to 5 star deluxe. Our key brands comprise the upscale Radisson Blu brand, the midrange Radisson Hotels, Park Inn by Radisson, and Country Inn & Suites by Carlson and the new upper upscale Quorvus Collection. A new lifestyle brand, Radisson Red, is due to be launched in 2015.
Our Scandinavian heritage means we are known for our style and design, our commitment to sustainability and responsible business, and our ‘Yes I Can’ service.
Over the last decade we have grown at such a rate that we can claim to be one of the most dynamic hotel companies in the World with a portfolio which has been designed with the needs of the 21st century traveler in mind. Most of our hotels are management contracts, so as we continue to expand into new and developing markets we can fully control and deliver the high service standards which our guests have come to expect from us.
Clarion Events Limited
020 7384 8129
Fulham Green, Bedford House, 69-79 Fulham High Street
SW6 3JW, UK
Cristal International Standards
Check Safety First Limited, The Wine Warehouse, The Back
NP16 5HH, United Kingdom
Cristal International Standards are global leaders in systems and services for brand quality, standards management and related risk management.
We provide bespoke management programmes to help ensure the Safety and Security of Tourists by working with travel providers, accommodation suppliers and excursion venues.
Cristal International Standards includes experts in a variety of disciplines that have experience in providing specifically tailored quality, standards and risk management solutions. The complexity of international standards and the demands of your industry means that you need to constantly adapt business processes and with our help you can find the most effective solutions.
We have customer confidence, safety and trust at its heart. Employing one of the largest groups of quality, hygiene and health and safety experts in the world and boasts more than two decades in the field. Operating from 18 offices world wide
Cristal International Standards have introduced a training and assessment programme to help travel providers and their suppliers understand the need for security management to help minimize the risk of incidents occurring.
We deliver the full picture in an intuitive graphical dashboard. It allows you to set benchmarks to show how each hotel scores against your own standards.
D&S Travel Supplies
020 8208 2125
4 Brim Hill, East Finchley
N2 0HF, United Kingdom
020 8394 6000
162 - 164 Upper Richmond Road
SW15 2SL, UK
020 7594 0584
1st Floor, 21 New Street
EC2M 4TP, UK
0114 294 5324
Walnut Lodge, Walnut Bank Drive, Teddington
Nr Tewkesbury, Gloucestershire
GL20 8WB, UK
Darwin is a travel management platform which seamlessly combines all your web and back-office functions. Accessed via a web browser, Darwin offers a user-friendly cloud-based system. It supports complex tailor-made operations as well as group tour booking management, from initial client enquiry through to post-trip feedback.
Elman Wall Limited
020 7600 5667
8th Floor, Becket House, 36 Old Jewry
EC2R 8DD, UK
0844 844 9666
Gazelle House, 15 North Parade
BD1 3JL, UK
Faremine, for travel professionals, is a FAST, EASY to use, multi-GDS online reservations system.
Access our exclusive, negotiated, lowest fares, gained through long-term relationships with all the world’s major airlines.
Our NEW system is unrivalled in the industry - add sectors, filter search, check rules, unique route map, select seats, request meals and much more.
Registration is FREE, quick and easy. Compare the most fares available anywhere, in one place – unrivalled in the industry and be part of the trade’s best incentive and reward programme, for booking discounts and the chance to win amazing prizes!
Our website and online reservations system is backed by UK call centres with friendly, genuine travel experts happy to take your call.
Our reputation for integrity, excellence and innovation has been built over 30 years. We are dedicated to providing the best service possible.
We are fully IATA and ATOL bonded for peace of mind.
Book with Faremine and we will get the coffees in! Make your first booking and we will send you a large 250g tin of premium, Colombian, fair-trade, ground coffee for you and your colleagues to enjoy!
Faremine. Fast fares. Expert Advice.
0800 093 5478
Ashford Road, Newingreen
CT21 4JF, UK
Holiday Extras is the UK market leader for travel add-ons with airport hotels, airport parking, airport lounges, airports by rail and coach, and holiday insurance as its core offerings. Arrangements for 6.8 million travellers are made every year, fantastic products, unbeatable prices and hassle-free travel are the focus for Holiday Extras
Jayne Peirce Recruitment Solutions Limited
1st Floor, Unit 6 Station Approach
Borough Green, Sevenoaks, Kent
TN15 8BG, United Kingdom
As a specialist travel recruitment agency we’re here to make your life a whole world easier. Everyone who works at Jayne Peirce Recruitment has previously worked in the travel industry. So we know and understand the industry and the people in it. Whether you’re interested in the best candidate, or want to work for the best employers, we’re the best people to help make that match.
Our vision is that an agency should be honest, ethical and do more than just find the next candidate. We have gained an unrivalled reputation from both candidates and clients, as a recruiter that exceeds expectations. We have successfully recruited across all disciplines of the industry. The salaries we recruit for are from £25K and upwards.
What makes us stand out is our approach, we are very different; we do not rely just on our CV database, we apply all methods to ensure we source the very best candidates. Our rates are flexible and reflect the current economic market.
So whether you’re hiring, want to be hired, or just need some advice, our specialist team understand the market deeply enough to give you advice on how we can help
020 8865 3279
Oak Dene, Church Street
Great Shefford, Berkshire
RG17 7DZ, UK
Lounge Pass is the leading and most experienced specialist lounge provider in the UK, providing a one stop shop for pre-bookable Airport Lounge access worldwide. There are lounges at over 300 airports in 50 countries and the largest selection of lounges in the UK, 45 lounges at 25 airports.
Lounge Pass continues to develop and strengthen by adding lounges in key destinations offering the largest selection of lounges available to the travel industry, including our own managed lounges in the USA. Now for the first time Lounge Pass is pleased to announce that you can pre-book the Aspire The Lounge and Spa at LHR T5.
We are the only supplier to offer the most comprehensive selection of extended stay lounges offering up to a six hour stay at 12 transit airports worldwide, which is ideal for those transit passengers with long stopovers.
The new refreshed website www.loungepass.com reflects our updated brand identity, slick and modern but still user friendly as ever
Lounge Pass is part of the Collinson Group, who is a world leading provider of lifestyle membership programs including Priority Pass the world.
Marketing Radar Limited
Primrose House, Crawley End
SG8 8QJ, UK
Direct marketing, database marketing, analysis, insight, reporting
Martin Pooley Limited
91 Church Lane
NR4 6NY, UK
TOMS VAT Consultant.
Success related fees
0113 242 4444
Studio 3, The Quays, Concordia Street
LS1 4ES, UK
mb Law specialises exclusively in providing a full range of legal services to the travel and leisure industries. Having done so since 1986, our team of lawyers has an unsurpassed depth of industry knowledge, experience and technical expertise.
We are a full service firm. We deal with all legal issues which arise in the course of operating a travel or leisure business. Our team of lawyers are experts. Many of them started their careers in these industries and all have a sound understanding of the commercial challenges our clients face.
Our clients include tour operators, hotels, cruise lines, airlines, charterers, flight only consolidators, coach specialists, travel agencies and consortia, accommodation only providers, online companies, newspapers and trade associations.
We also represent the insurance companies which insure the travel and leisure industries, including specialist Lloyds underwriters and larger scale composites who undertake specialist risks. We do not act for consumers against the industries we serve.
Panoramic Imaging Ltd
12 Westcar Lane
KT12 5ER, United Kingdom
Specialist 360° image, 360° video and VR content provider based in London, expert in the shooting, production and delivery of World Class 360° imagery for Travel Companies.
Since 1997 we’ve been creating great 360° images and delivering them in a professional way online. One without the other is just half the job...
We don't just create generic virtual tours; we work with you to create world class content that can transform websites and leverage social media. We believe in going beyond the conventional, we have a 'can do' attitude, we offer bespoke solutions, we strive to innovate and our aim is always to exceed expectations.
Now in our 20th year, we have in depth experience and recognise that one approach does not fit all. So we’re flexible in our approach, we can and do provide a one stop solution to some large Companies. Equally we can supply equipment, train in its use, offer processing and integration or hosting services, whatever is needed.
Pebble Travel Investors
0844 809 4926
Whittington Hall, Whittington Road
WR5 2ZX, UK
Pebble Travel Investors is a private investment house that specialises in investing in the Travel Sector. We invest between £100,000 and £1 million in small UK based travel companies with a turnover typically between £2m and £20m. We are owned and managed by private individuals and only invest our own funds. We work with numerous individuals all of whom have significant experience in travel running their own businesses. We often use our investment to work with business owners to accelerate their growth through marketing or to acquire complimentary businesses. We also purchase businesses (for example a retirement sale) or work with an existing management team to buy a business.
07877 714 344
4 Wedgwood Mews, 12-13 Greek Street
W1D 4BA, United Kingdom
Data insight and customer experience
SPIKE specialises in helping small/medium travel companies generate more revenue from consumers by understanding them better and developing simple, effective programmes. We unlock opportunities, such as repeat purchase, by analysing data you already have, or we can easily create. This includes the latest CSQ (Customer Satisfaction Questionnaire) technology to deliver real-time actionable insight and dashboards.
Tas Solutions Limited
The Attic, South Suite, Fullbridge Mill,
CM9 4LE, UK
tas have been supplying systems to all types of tour operators and specialist travel companies for over 30 years - many with similar requirements to that of AITO members. We are dedicated to only the holiday, travel and leisure industry and therefore understand the requirements associated with AITO members.
Our System is topicplus+
topicplus+ offers the most up to date Travel Management system solution for holiday travel specialist AITO members:-
• Back office or Online
• Covering all areas of your travel business including Reservations, Bookings, Administration, Accounting through to gross profit.
• Realistically priced across 2 different payment options – Purchase and Rental.
• Produces professional client documentation (including automatic ATOL certificates)
• Hosted Solution – access through any browser (simply need an Internet connection)
Hosting reduces up-front expenses such as software or hardware purchases including servers, while providing strong protection of your intellectual property and corporate information.
• NO special hardware/software required - no hardware maintenance costs.
• NO internal IT expertise needed - we look after this for you.
• NO backup responsibility - your data backed up daily, fully protected and secure.
• Anywhere/Any time - if on the move you can access topicplus+ at the click of a button.
• Future proof technology
The Carrier Group
EX32 8AW, UK
The Carrier Group is a marketing support service provider with 20 years of experience within the Tourism industry. Our 40,000 square foot, purpose built premises features full mailing facilities, a call centre and design studio all under one roof.
We offer a wide range of services including, day to day fulfilment, direct mail, call centre services, database management and cleaning, storage and bulk distribution, print and design, e-mail marketing and web design.
The Telegraph Media Group
020 7931 3061
111 Buckingham Palace Road
SW1W 0DT, UK
The Travel Advice Centre
020 7962 9934
114 Belgravia Workshops, , 159-163 Marlborough Road,
SE1 2BG, UK
The Travel Trade Consultancy
020 8853 3700
Coppergate House, 16 Brune Street
E1 7NJ, UK
The Travel Visa Company Limited
01270 250 590
The Quadrangle, Crewe Hal, l Weston Road
CW1 6UY, UK
The Travel Visa Company operates a highly qualified team, wholly committed to providing an effective visa information and application service to both leisure and corporate travel companies. Our commitment to efficiency, accuracy and detail has won the attention of many established travel companies within the travel industry in both the UK and in Europe.
Our dedication to outstanding professionalism has allowed us to establish ourselves as the market leader and preferred supplier of both business and tourist visas to a large number of independent companies. We pride ourselves above all for the unparalleled service that we provide on an individual level, utilising UK based call-centres with no automated telephone service, ensuring that the specific requirements of each individual client are given the consideration and attention they deserve.
Our Visa specialists also maintain extremely good relations with the various Embassies, High Commissions and Consulates located in London, Birmingham and Manchester; in addition we use our own staff to collect the visas when they are ready. This is an advantageous option compared to using outside courier service as it allows us to monitor the progress of visa applications much more closely and to maintain a direct and personal relationship with specific embassies.
Tilney Bestinvest Group
020 3818 6653
6 Chesterfield Gardens
W1J 5BQ, UK
Wealth Managers - Tilney Bestinvest is one of the country's most successful independent financial services companies, providing financial planning and investment services to over 50,000 clients, with offices throughout the UK. Tilney Bestinvest currently are advising on and managing total portfolio assets of over £9.5 billion.
Touchstone Underwriting Limited
Meridien House, 71 Clarendon Road
WD17 1DS, United Kingdom
Touchstone are a long established independent underwriting agency who insure firms involved in the travel industry. In 2015 we underwrote the insurances for travel business with a combined turnover of + £7.4BN. Our underwriters are considered by many to be “the” experts in the industry.
For Tour Operators and Travel Agents, Destination Management Companies, Accommodation Agents and Bedbanks, Flight Agents and Consolidators we have a combined insurance policy to cover the firms Liabilities (Public, Package Travel, Employers) as well as business Negligence (Professional Indemnity / Errors and Omissions) and the Management Liabilities (Directors and Officers) under one seamless efficient policy.
All policies are backed by XL Catlin, a global specialist insurer ranked No.1 for claims service quality by brokers*. 24/7 Crisis Cover is included as standard as well as free legal advice on contract and staffing matters from Kennedys Law.
* The Gracechurch London Claims Report 2015
Look out for us at meetings or contact us directly with any questions you have about your risks, the “regulations” or how our policies are uniquely different.
Boreham House, Main Road, Boreham
CM3 3HY, UK
Tranquilico.com are health, safety and crisis management specialists to the travel and education sectors; this includes tour operators, travel agents, adventure holiday companies, independent schools, youth, student and school travel arrangers. The company has been successfully operating since 2008 with a wide portfolio of international clients.
The main focus is preparing crisis management policies, procedures and training as well as assisting with crisis response. In addition, tranquilico.com installs health and safety ‘due diligence’ safety management systems and provides auditing and incident investigation services. Its innovative e-pass system also allows travel arrangers to carry out health and safety self assessment audits on overseas suppliers for a very cost effective price.
Travel & General
020 7065 5300
Level 1A, 117 Houndsditch
EC3A 7BT, UK
Travel Trade Products Ltd
01787 461 900
Cherrytree Farm, Blackmore End Road,
Nr Sible Hedingham, Essex
CO9 3LZ, UK
0113 258 0033
Lee House, 1 Lee Lane East
LS18 5RF, UK
020 3440 8915
Waterloo House, 207 Waterloo Road
SE1 8XD, UK
TTG Media Limited
020 3714 4117
2-6 Boundary Row
SE1 8HP, UK
Vantage Underwriting Agency
020 7655 8068/8000
EC3M 1DT, UK
1 Leworth Place, Mellor Walk
SL4 1EB, UK
White Hart Associates LLP
020 8878 8383
East House, 109 South Worple Way
SW14 8TN, UK
One of the UK's leading firms of travel specialist accountants, auditors and tax advisors with pre-eminence in the field of travel regulation, licensing and bonding plus VAT specific expertise.