AITO: The Association of Independent Tour Operators
Tangney Tours

Tangney Tours Traveller Reviews

Reviews of Tangney Tours

Overall Company Rating
94%
Excellent 775
Good 159
Average 50
Poor 15
Terrible 5
Reviews Submitted: 1004
Reviews Accepted: 995
Reviews Rejected: 9
995 reviews
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Tangney Tours by Holy joe , 6 Jun 2018
Holiday Rating:

Super pilgrimage to Lourdes

A party of 7 pilgrimage to Lourdes for 3 nights

A party of 7 pilgrimage to Lourdes for 3 nights

Rating for tour operator:

Excellent support all round with very knowledgeable reps on site who supported our needs and made our trip excellent

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for the positive feedback. We look forward to welcoming you back in the future!

Tangney Tours by Martin, 6 Jun 2018
Holiday Rating:

On time and as expected

Done this trip more than 20 times and will continue to use Tangney Tours

Done this trip more than 20 times and will continue to use Tangney Tours

Rating for tour operator:

Sorted out a problem, not of their making, with sympathy and efficiency

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for the positive feedback. We look forward to welcoming you back in the future!

Tangney Tours by Bernie, 6 Jun 2018
Holiday Rating:

Birmingham to Lourdes

Excellent trip to Lourdes with Birmingham diocese, well organised from start to finish, everything in the control of the tour operator went like clockwork.

Excellent trip to Lourdes with Birmingham diocese, well organised from start to finish, everything in the control of the tour operator went like clockwork.

Rating for tour operator:

Tangney Tours, were in control from start to finish, I always felt in safe hands.

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for the positive feedback. We look forward to welcoming you back in the future!

Tangney Tours by Band Boy, 6 Jun 2018
Holiday Rating:

Reliable, efficient and well managed

International Military Pilgrimage to Lourdes, with the British Contingent 5 days inclusive of travel.

International Military Pilgrimage to Lourdes, with the British Contingent 5 days inclusive of travel.

Rating for tour operator:

Tangney Tours have been supporting MoD in arranging travel and accommodation for many years. They know our problems, our humour and our needs. Always helpful with applications, variations of flights and in Lourdes their team was ever present.

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for the positive feedback. We look forward to welcoming you back in the future!

Tangney Tours by Carol, 6 Jun 2018
Holiday Rating:

Well organised and prompt

Pilgrimage to Lourdes is not classed as a holiday in my opinion - it was spiritual and nice to share our faith with others ...

Pilgrimage to Lourdes is not classed as a holiday in my opinion - it was spiritual and nice to share our faith with others ...

Rating for tour operator:

Tangney were very helpful ! It was very nice of the owner to greet us on arrival in Lourdes.

Tangney Tours responded to this review on 07 Jun 2018:

That is great to hear, thank you!

Tangney Tours by Smudge, 6 Jun 2018
Holiday Rating:

Thought provoking

The pilgrimage gave you time to see how people coped with physical and mental affliction whilst still appearing to participate at all services with the assistance of the young carers

The pilgrimage gave you time to see how people coped with physical and mental affliction whilst still appearing to participate at all services with the assistance of the young carers

Rating for tour operator:

Point of pick up could have been closer to home particularly at 6.30 am

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for your feedback, We will feed this back to the group organisers for future trips. We hope to welcome you again soon!

Tangney Tours by SKIT , 6 Jun 2018
Holiday Rating:

Birmingham Lourdes Pilgrimage

The pilgrimage was a great experience but the journey there was horrendous

The pilgrimage was a great experience but the journey there was horrendous

Rating for tour operator:

We travelled on the 70+ seater coach (Acklams)which was so cramped. No leg room whatsoever. The central isle was also too narrow. Even the passport control employee who boarded the coach in Dover commented on how cramped the coach was. We disembarked in Calais just after 6pm and didn’t have a stop till after 11pm. Then the next stop was at 8am - half an hour from Lourdes. The drivers were 0laying music all night too which prevented passengers sleeping, a lot of com0laints were lodged when we reached Lourdes. On the Wednesday we went on a tour on Coach 5 (which I learned had about 10spare seats on the journey).I asked the Tangney Rep if we could transfer to this coach for the return journey. (3 of us). She said she would do her utmost and let us know. The following day, she came to,our hotel and said she had arranged to transfer us to this coach, We were very obliged to her for arranging this. Coach 5 on the return journey was much more comfortable and the two drivers were very good, although we did miss our ferry. Only problem was there wasn’t a comfort stop from there till Corley Services in Coventry. We could have done with a stop before this. The packed lunches which were provided left a lot to be desired. Most of those distributed to the passengers were thrown out. These were much better in previous years. On a positive note A minibus did collect us from our hotel and take us to the coach departure area. Please don’t use this 70 seater again

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for your feedback, we held a meeting with the coach drivers in Lourdes to discuss this. We inspected the coach and it met the same standards as the one we transfered you to. The majority of pilgrims travelling on this coach had positive feedback however, we will of course re-consider using this coach in the future.

The packed meal provider is the same as previous years, again we will review this with our office in Lourdes to find out if anything has differed from previous years.

We look forward to welcoming you again in the future.

Tangney Tours by Les, 6 Jun 2018
Holiday Rating:

Can't wait for the next trip

Well organised visit

Well organised visit

Rating for tour operator:

Very efficient and helpful

Tangney Tours responded to this review on 07 Jun 2018:

That is great to hear, thank you!

Tangney Tours by UC, 6 Jun 2018
Holiday Rating:

It was not a holiday but a pilgrimage

We visited Fatima in Portugal as a parish group and it was awesome

We visited Fatima in Portugal as a parish group and it was awesome

Rating for tour operator:

They were very organised and caring. Simply the best.

Tangney Tours responded to this review on 07 Jun 2018:

That is good to hear and we hope to welcome you back again soon.

Tangney Tours by Big T, 6 Jun 2018
Holiday Rating:

Outstanding experience

The trip to Lourdes was amazing and as always, the professionalism of Tagney during the booking process was faultless.

The trip to Lourdes was amazing and as always, the professionalism of Tagney during the booking process was faultless.

Rating for tour operator:

They are outstanding.

Tangney Tours responded to this review on 07 Jun 2018:

We do try!!