AITO: The Association of Independent Tour Operators
Tangney Tours

Tangney Tours Traveller Reviews

Reviews of Tangney Tours

Overall Company Rating
94%
Excellent 775
Good 159
Average 50
Poor 15
Terrible 5
Reviews Submitted: 1004
Reviews Accepted: 995
Reviews Rejected: 9
995 reviews
Sort by:
Tangney Tours by Dave J, 7 Jun 2018
Holiday Rating:

Awesome

Military Pilgrimage to Lourdes. Spectacular venue, and spectacular travel organisation

Military Pilgrimage to Lourdes. Spectacular venue, and spectacular travel organisation

Rating for tour operator:

No fuss, very easy, most informative.

Tangney Tours by EM, 7 Jun 2018
Holiday Rating:

This was a "working holiday", but Tangney made it as pleasant as it could be

I went as a volunteer to Lourdes for the annual Order of Malta pilgrimage. It was a week of work, helping 56 disabled and sick pilgrims to get the most out of their time at Lourdes - a very special place for Catholics and other Christians.

I went as a volunteer to Lourdes for the annual Order of Malta pilgrimage. It was a week of work, helping 56 disabled and sick pilgrims to get the most out of their time at Lourdes - a very special place for Catholics and other Christians.

Rating for tour operator:

The test of a good tour operator is how they manage in an emergency; and my goodness! Did we have an emergency! The plane that was due to come and collect us all and take us back to Stansted was damaged before it came to Lourdes so the return journey was delayed by 7 hours. We were given regular updates, we were told not to come to the airport until later in the day, the company liaised well with the Order of Malta team, and senior staff members were on hand to answer our questions and help with the inconvenience.

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for your comments, incidents can occur and we try hard to do our best for you. We hope to welcome you back again in the future.

Tangney Tours by Mrs M R 18, 7 Jun 2018
Holiday Rating:

Wonderful return to Lourdes

Excellent travel arrangements, smooth transfer, Gloria is very nice hotel (even though we had a slightly peculiar room 71). After a long gap from visiting Lourdes this was our first trip with the Birmingham pilgrimage and it was wonderful!

Excellent travel arrangements, smooth transfer, Gloria is very nice hotel (even though we had a slightly peculiar room 71). After a long gap from visiting Lourdes this was our first trip with the Birmingham pilgrimage and it was wonderful!

Rating for tour operator:

very professional firm. Members of the firm available at all points during our trip to ensure all went smoothly. Many thanks to Nicholas for information, help and lots of friendly smiles at the airports. A really hands on approach to their customers that resulted in a great, hassle-free trip. Definitely one to be repeated next year.

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for the positive feedback. We look forward to welcoming you back in the future!

Tangney Tours by Mama B, 7 Jun 2018
Holiday Rating:

Unforgetable.

The airplane had a good amount of leg room and 1st class service with complimentary drinks. and sandwiches. Excellent hotel great food . This alongside the pilgrimage itself made for an unforgetable holiday which was excellent value for money

The airplane had a good amount of leg room and 1st class service with complimentary drinks. and sandwiches. Excellent hotel great food . This alongside the pilgrimage itself made for an unforgetable holiday which was excellent value for money

Rating for tour operator:

The tour operator was good and in some ways not notable as it all seemed to go well and without too much of them obviously being involved. A well oiled machine.

Tangney Tours by RDC, 6 Jun 2018
Holiday Rating:

Very pleasant visit to Lourdes only exception not happy with Hotel

We went on a pilgrimage to Lourdes, excellent flight, transit, very poor hotel (Hotel St Geirge) But great visit to Lourdes and superb location location.

We went on a pilgrimage to Lourdes, excellent flight, transit, very poor hotel (Hotel St Geirge) But great visit to Lourdes and superb location location.

Rating for tour operator:

Extremely helpful and provided all information and advice to a high level.

Tangney Tours responded to this review on 07 Jun 2018:

We are sorry to hear that, it is normally very popular. If you could contact us directly with your feedback we will gladly take it up with them.

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for your positive feedback with regards to us!

Tangney Tours by BD, 6 Jun 2018
Holiday Rating:

Pilgrimage to Lourdes

A unique experience that it is impossible to describe

A unique experience that it is impossible to describe

Rating for tour operator:

A caring, considerate, competent company with fantastic staff

Tangney Tours responded to this review on 07 Jun 2018:

Thank you for the positive feedback. We look forward to welcoming you back in the future! N

Tangney Tours by Pilgrim, 6 Jun 2018
Holiday Rating:

Soul Searching and Fulfilling

Thanks for Tangney tours, Everything went to plan as expected and thanks to Fr. Joe's for his planning and organisation

Thanks for Tangney tours, Everything went to plan as expected and thanks to Fr. Joe's for his planning and organisation

Rating for tour operator:

We have used Tangney Tours many times in the past usually through Frances your representative. The trip is not the same without Frances mind you.

Tangney Tours responded to this review on 07 Jun 2018:

She was sorry to miss it! We look forward to welcoming you back soon!

Tangney Tours by Brymar, 6 Jun 2018
Holiday Rating:

Once again we meet our Lourdes Family

We were cared for by a wonderful team. From day one carers and students and youth groups. Nothing was to much for them. Thank you.

We were cared for by a wonderful team. From day one carers and students and youth groups. Nothing was to much for them. Thank you.

Rating for tour operator:

Although we didn't require their help The Tangney reps were there if needed

Tangney Tours responded to this review on 07 Jun 2018:

We are happy to always be on hand!

Tangney Tours by Mr S G 18, 6 Jun 2018
Holiday Rating:

Cultured

Three days of fine wines and dining - an ideal pilgrimage!

Three days of fine wines and dining - an ideal pilgrimage!

Rating for tour operator:

Attentive.

Tangney Tours responded to this review on 07 Jun 2018:

Thank you!

Tangney Tours by Lizzie M, 6 Jun 2018
Holiday Rating:

Pilgrimage Lourdes

All travel arrangements went well, only a slight delay on return. All events arranged for the week went as planned.

All travel arrangements went well, only a slight delay on return. All events arranged for the week went as planned.

Rating for tour operator:

I specified on my booking form that I would be a helper on the pilgrimage but Tangney did not pass this information on to our local organisers. Also on the application form they ask for bank details including the secure number on the back, I consider that is not very secure if sending through the post, as information could be compromised.

Tangney Tours responded to this review on 07 Jun 2018:

You are correct, the flight landed 20 minutes late due to poor weather preventing it landing on time in Lourdes for your return flight.

Tangney Tours responded to this review on 07 Jun 2018:

Your request to be a handmaid was passed on to the organisers. There are various ways for you to process the payment for your booking, we are happy to disucss with you for future bookings.