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Tangney Tours Traveller Reviews
Reviews of Tangney Tours
Overall Company Rating
94%
94%
706 reviews
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Tangney Tours
by mr i p 23, 25 Sep 2023
Holiday Rating:
Lourdes 2023
OK
OK
ok
Tangney Tours
by Rev F C 23, 25 Sep 2023
Holiday Rating:
Wonderful to be back on pilgrimage
Over all a well organised experience, although one or two hick-ups with the youth section and their travel.
Over all a well organised experience, although one or two hick-ups with the youth section and their travel.
Well mannered helpful staff that I met
Tangney Tours
by Mr J M 23, 25 Sep 2023
Holiday Rating:
Wonderful
We had a great holiday from start to finish the only problem was at Newcastle airport with local staff levels below the required numbers to disembark the people who required help and this was the only poor part of what was otherwise a fantastic holiday
We had a great holiday from start to finish the only problem was at Newcastle airport with local staff levels below the required numbers to disembark the people who required help and this was the only poor part of what was otherwise a fantastic holiday
No issues
Tangney Tours
by Reamanna, 25 Sep 2023
Holiday Rating:
Na
Na
Na
Na
Tangney Tours
by Sam Dilly , 25 Sep 2023
Holiday Rating:
An amazing experience
A pilgrimage to Lourdes where for once I was a passenger
A pilgrimage to Lourdes where for once I was a passenger
A well run Family business
Tangney Tours
by Lourdes 1, 25 Sep 2023
Holiday Rating:
Lourdes pilgrimage
Excellent everything was easy I requested an upgrade on my hotel and within hours was relocated excellent your rep
Excellent everything was easy I requested an upgrade on my hotel and within hours was relocated excellent your rep
Nothing too much trouble
Tangney Tours
by 2239, 25 Sep 2023
Holiday Rating:
Excellent tour
Excellent from start to finish Hotel accommodation was lovely and clean, food also very good Transfer was spot on with timings Only blip was airplane was 90mins late going to Lourdes
Excellent from start to finish Hotel accommodation was lovely and clean, food also very good Transfer was spot on with timings Only blip was airplane was 90mins late going to Lourdes
No problems at all Easy when booking on line
Tangney Tours
by Slightly saddened, 25 Sep 2023
Holiday Rating:
Quite expensive for what we got
Although we had a lovely time on the pilgrimage, the situation left a lot to be desired with regard to meal times. When you are a captive audience you hope that the food provided meets expectations. It did not. We opted to go vegetarian this year as last year the bland meat meals left a lot to be desired. Being vegetarian left even more. There was little planning with mainly just the bit of meat removed from the plate. We were not allowed ...
Although we had a lovely time on the pilgrimage, the situation left a lot to be desired with regard to meal times. When you are a captive audience you hope that the food provided meets expectations. It did not. We opted to go vegetarian this year as last year the bland meat meals left a lot to be desired. Being vegetarian left even more. There was little planning with mainly just the bit of meat removed from the plate. We were not allowed access to the full breakfast buffet so there was no hot food for our party. There were nowhere near enough serving staff at mealtimes (often just one poor harassed individual) so mealtimes went on forever. In the end we ended up eating out a lot of times thus paying for our meals a second time - not good value for money. Overall the hotel is not good value for money based on how miserable mealtimes made people. There is much to be improved there.
We did not have a lot of contact with our tour operator so I cannot rate them any higher. However, their liaison with Ryanair to get our assisted pilgrims boarded at both ends of the flight was inadequate and therefore some assisted pilgrims had a traumatic time. This is not good enough.
Tangney Tours responded to this review on 29 Sep 2023:
thank you for your feedback. This hotel has been used for many years by the pilgrims and they have always thoroughly enjoyed it. We also visit the hotel each day during meal times to ensure everything is going to plan. We would have been delighted to discuss the matter directly with you if you had raised it in resort.
Tangney Tours responded to this review on 29 Sep 2023:
Thank you for this. Ryanair was specifically selected by your group leaders. However they did not do a good job.
Tangney Tours
by Maypurple, 28 Aug 2023
Holiday Rating:
Overall the pilgrimmage was lovely, but I was stressed about having no luggage and had to find replacements, borrow off friends.
It was a lovely pilgrimage, great hotel. decent weather. All overshadowed by having none of my belongings and indication of when or if it might arrive.
It was a lovely pilgrimage, great hotel. decent weather. All overshadowed by having none of my belongings and indication of when or if it might arrive.
My luggage never arrived at Lourdes airport and while the staff from Tangney asssisted me to report it they didn't offer much other help.
Tangney Tours
by Dwaine, 22 Aug 2023
Holiday Rating:
Great Customer Service
It was wonderful. The hotel was clean. The food was delicious at all times. The staff were very friendly. The weather was warm and sunny most of the time.
It was wonderful. The hotel was clean. The food was delicious at all times. The staff were very friendly. The weather was warm and sunny most of the time.
Tangney Tours is a great organisation with good holiday reps! I would like to travel with them on pilgrimage again!