AITO: The Association of Independent Tour Operators
Tangney Tours

Tangney Tours Traveller Reviews

Reviews of Tangney Tours

Overall Company Rating
94%
Excellent 738
Good 153
Average 45
Poor 14
Terrible 5
Reviews Submitted: 955
Reviews Accepted: 947
Reviews Rejected: 8
947 reviews
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Tangney Tours by shamrock, 25 Sep 2023
Holiday Rating:

Rolls Royce of a Pilgrimage

travelling with a parish group of adults with learning disabilities had a very holy and blessed pilgrimage along with making lots of new friends and having all the help and support from staff as and when needed filled us with confidence in travelling we felt safe and in the best of hands and look forward to travelling again next year and feeling confident that all our individual needs will be met

travelling with a parish group of adults with learning disabilities had a very holy and blessed pilgrimage along with making lots of new friends and having all the help and support from staff as and when needed filled us with confidence in travelling we felt safe and in the best of hands and look forward to travelling again next year and feeling confident that all our individual needs will be met

Rating for tour operator:

pre pilgrimage the staff were very helpful; in giving us advise over the telephone when booking and did there upmost to help our group stay together or as close when not in the same hotel. good organisation at airports and at meal times kept us well informed as to what was happening during the day and evenings times of processions

Tangney Tours by Davo, 25 Sep 2023
Holiday Rating:

Hexham and Newcastle Pilgrimage to Lourdes

Pilgrimage to Lourdes from Newcastle. Flights were punctual with friendly and helpful crew. Support for those with special needs at both Newcastle and Lourdes airport was excellent. Reps I. Lourdes helpful and informative. All round a wonderful pilgrimage.

Pilgrimage to Lourdes from Newcastle. Flights were punctual with friendly and helpful crew. Support for those with special needs at both Newcastle and Lourdes airport was excellent. Reps I. Lourdes helpful and informative. All round a wonderful pilgrimage.

Rating for tour operator:

Tangney Tours are an experienced specialist group travel company and their knowledge and experience shone through.

Tangney Tours by Joseph, 25 Sep 2023
Holiday Rating:

Pilgrimage to Lourdes

It was a week-long Pilgrimage. Everything was well arranged.

It was a week-long Pilgrimage. Everything was well arranged.

Rating for tour operator:

Arrangements were good

Tangney Tours by deacon n, 25 Sep 2023
Holiday Rating:

Another great pilgrimage

Fully lived up to expectations

Fully lived up to expectations

Rating for tour operator:

Needed to be prompted to offer choice of air or rail

Tangney Tours by Ray 42, 25 Sep 2023
Holiday Rating:

Pilgrimage to Lourdes

Not a Holiday, but an annual Pilgrimage with Westminster to Lourdes, excepting the pandemic years, we have been every year since 1999.

Not a Holiday, but an annual Pilgrimage with Westminster to Lourdes, excepting the pandemic years, we have been every year since 1999.

Rating for tour operator:

They are OK and we are now used to them, same faces each time, coaches to various venues tend to be well organised and there is always someone popping around the Hotels to see if everything is OK

Tangney Tours responded to this review on 26 Sep 2023:

Thank you for your feedback. If there is more we can do for you, simply do ask!

Tangney Tours by Maria, 25 Sep 2023
Holiday Rating:

It was a good and fruitful week

A pilgrimage so not the usual holiday expectation. Everyone pulled together and supported the less able.

A pilgrimage so not the usual holiday expectation. Everyone pulled together and supported the less able.

Rating for tour operator:

TT did their best to make the journey out and return as easy as possible. Flight delays didn’t help.

Tangney Tours by Lindy, 25 Sep 2023
Holiday Rating:

Excellent through and through

Leeds to Lourdes pilgrimage July 23 Just perfect

Leeds to Lourdes pilgrimage July 23 Just perfect

Rating for tour operator:

Very helpful, concerned for a good time

Tangney Tours by TinTin, 25 Sep 2023
Holiday Rating:

Bad organisation and became over booked

Lourdes was excellent but that had nothing to do with Tangey Tours. They completely overbooked and had to travel from Luton instead of Stansted. Then instead of arriving in Lourdes, they could only fly us to Bordeaux aand then had a 3 hour coach drive. Very bad for ou elderly travellers who had a job getting wheelchairs.

Lourdes was excellent but that had nothing to do with Tangey Tours. They completely overbooked and had to travel from Luton instead of Stansted. Then instead of arriving in Lourdes, they could only fly us to Bordeaux aand then had a 3 hour coach drive. Very bad for ou elderly travellers who had a job getting wheelchairs.

Rating for tour operator:

Poor, badly organised and overbooked so travel arrangements changed at the last minute. Had to travel to Bordeaux airport and that is a 3 hour transfer to Lourdes. Exhausting journey both ways.

Tangney Tours responded to this review on 29 Sep 2023:

Thank you for your feedback. We did not overbook the flights at all, demand was high and the pilgrimage instructed us source alternative flights to ensure that everyone could be accommodated.

Tangney Tours responded to this review on 29 Sep 2023:

Thank you for your feedback. We did not overbook the flights at all, demand was high and the pilgrimage instructed us source alternative flights to ensure that everyone could be accommodated.

Tangney Tours by badger, 25 Sep 2023
Holiday Rating:

Uplifting

Full of camaraderie and friendship

Full of camaraderie and friendship

Rating for tour operator:

reliable and trustworthy. a friend when in a fix

Tangney Tours by Roma, 25 Sep 2023
Holiday Rating:

Extremely disappointing

Firstly it’s started by being told suddenly that the airline was changed and we was force to take a Ryan air flight. We flew late and returned late which forced me to pay for a taxi home. Also this year for the first time I was charged £100 to bring back holy water which has never happened before. In general this years tour was not a fun experience and I’ve used tangey tours for 7 years to travel to Lourdes. I’m considering making my own arrangem...

Firstly it’s started by being told suddenly that the airline was changed and we was force to take a Ryan air flight. We flew late and returned late which forced me to pay for a taxi home. Also this year for the first time I was charged £100 to bring back holy water which has never happened before. In general this years tour was not a fun experience and I’ve used tangey tours for 7 years to travel to Lourdes. I’m considering making my own arrangements to travel next time.

Rating for tour operator:

I wasn’t happy with the communication at all. Even with the flight change it was at late notice and as a long term travel with this operater I would have hoped to stay on my usual flight.

Tangney Tours responded to this review on 26 Sep 2023:

We are sorry that you had to travel on alternate flights. This was to allow sick pilgrims to join the main charter flight. With regards to the excess charge, this was probably due to the weight allowances imposed by the airlines. Once again, we are sorry and this is beyond our control.