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Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays










Still spending our winter holiday in The Gambia after 28 years
5 times at the Sunbeach before it closed and twice since it re-opened 2017. Feb 2019 was the best yet. Hope to return many times in the future
5 times at the Sunbeach before it closed and twice since it re-opened 2017. Feb 2019 was the best yet. Hope to return many times in the future
Rating for tour operator:




Gambia Experience has every eventually covered





Enjoying the contrasts of Santiago and Boa Vista
Spent 4 nights in the mountains of Santiago . Our daily walks showed us the real way of life and we experienced the "real Africa feel" Followed this with 9 nights all-inclusive beach resort on Boa Vista-Just what the doctor ordered!
Spent 4 nights in the mountains of Santiago . Our daily walks showed us the real way of life and we experienced the "real Africa feel" Followed this with 9 nights all-inclusive beach resort on Boa Vista-Just what the doctor ordered!
Rating for tour operator:




Cape Verde Experience were polite,helpful and experienced with my initial enquiry all the way through to booking and receiving the documentation. First class treatment.





The Gorgeous Gambia
We stayed for 6 nights at Senegambia Hotel and then a private transfer over to Mandina Lodges for our last night. Both hotels were very different from each other but provided an excellent experience. Couldn't help noticing how lovely, smiley and helpful all the staff were in each hotel.
We stayed for 6 nights at Senegambia Hotel and then a private transfer over to Mandina Lodges for our last night. Both hotels were very different from each other but provided an excellent experience. Couldn't help noticing how lovely, smiley and helpful all the staff were in each hotel.
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The Gambia Experience have thought of everything. I can't fault them in any way and just knowing that they are there to help whatever may happen during your holiday really does help you to relax.





Very good
Two weeks of total relaxation in The Gambia.
Two weeks of total relaxation in The Gambia.
Rating for tour operator:




Gambia Experience are brilliant for our needs in The Gambia. Professional service is provided and very good local staff in the resorts, they are very available and easy to talk to.





Excellennt sun , beach and cultural holiday
Mix of beach, travel and family visiting. A wonderful holiday in all respects . We will return
Mix of beach, travel and family visiting. A wonderful holiday in all respects . We will return
Rating for tour operator:




Gambia Experience





An insight into African culture but with some transit and organisational issues
Initial flight delayed 5hr due to weather. We still would have been in time (by 2.25hrs) for our previously advised 21:30 transfer to Santiago, but for some non-advised reason flight details had changed to 18:30 so we had to spend a first unscheduled night on Santiago. This delayed transit to Santiago when there was no direct flight, so wasted more time flying via San Vincente. The welcome meeting was therefore not until 10am the following day...
Initial flight delayed 5hr due to weather. We still would have been in time (by 2.25hrs) for our previously advised 21:30 transfer to Santiago, but for some non-advised reason flight details had changed to 18:30 so we had to spend a first unscheduled night on Santiago. This delayed transit to Santiago when there was no direct flight, so wasted more time flying via San Vincente. The welcome meeting was therefore not until 10am the following day.. Excursions were arranged OK but we had lost a whole day. Once into the excursions, these were excellent experiencing and seeing various elements of primarily African culture. However, departure time was at odds between pre-advised travel information and that which was on documents received in Sal.
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Booking and pre-flight info seemed good. However, as mentioned above there were some transit and organisational issues which were not expected and did not appear necessary.





Fabulous
I enjoyed the wonderful warm and sunny climate and the equally warmness of the Gambians on the whole. I have visited The Gambia several times now and it is a particularly good place to visit during the British winter months when it is dark and cold. The flight is fairly short compared to other warm winter holiday sun destinations, there is no time difference and English is a known language to the locals.
I enjoyed the wonderful warm and sunny climate and the equally warmness of the Gambians on the whole. I have visited The Gambia several times now and it is a particularly good place to visit during the British winter months when it is dark and cold. The flight is fairly short compared to other warm winter holiday sun destinations, there is no time difference and English is a known language to the locals.
Rating for tour operator:




The Gambia Experience cannot be faulted, they are efficient and attentive to the traveller's needs.





A wonderful winter holiday
A thoroughly enjoyable holiday, relaxing and excellent cuisine. Plenty of opportunities to meet the local people and enjoy the wildlife while experiencing a very comfortable climate for a winter break. Comfortable flight and no jet lag
A thoroughly enjoyable holiday, relaxing and excellent cuisine. Plenty of opportunities to meet the local people and enjoy the wildlife while experiencing a very comfortable climate for a winter break. Comfortable flight and no jet lag
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Very helpful





A great taster of Cape Verde life.
Visited five islands each different in character and all travel arrangments were faultless. Hotels were excellent and characterful. The excursions were well guided and extremely interesting.
Visited five islands each different in character and all travel arrangments were faultless. Hotels were excellent and characterful. The excursions were well guided and extremely interesting.
Rating for tour operator:




Serenity Holidays were very efficient and communicated well throughout the booking process.





Great weather, interesting experience
Had a great time, first visit to The Gambia, not for the faint hearted if you are upset of affected by poverty once you go outside The complexes. Not as cheap as you would expect for food / drink for such a poor country. Weather was very good, low 30s. Lots to see and do around the area, very little nightlife / entertainment both outside in the resort and in the hotels in general.
Had a great time, first visit to The Gambia, not for the faint hearted if you are upset of affected by poverty once you go outside The complexes. Not as cheap as you would expect for food / drink for such a poor country. Weather was very good, low 30s. Lots to see and do around the area, very little nightlife / entertainment both outside in the resort and in the hotels in general.
Rating for tour operator:




Friendly efficient informative staff in the uk from making initial enquiries through to booking. Local staff rep in resort very good. Nothing too much trouble.