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Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 279
Good 45
Average 4
Poor 1
Terrible 1
Reviews Submitted: 330
Reviews Accepted: 328
Reviews Rejected: 2
328 reviews
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Serenity Holidays by SallyH, 23 Mar 2019
Holiday Rating:

First time to Gambia

We have had a wonderful 10 days relaxing in the lovely Karaiba Hotel, we stayed on a bed and breakfast basis and were close to Kololi strip where there are plenty of restaurants to choose an evening meal. All hotel staff and friendly and polite. The grounds are beautiful with sun beds widely spaced, attended by pool staff offering drinks and snacks as desired. We recommend swimming in the sea which was warm with lots of waves, was great fun...

We have had a wonderful 10 days relaxing in the lovely Karaiba Hotel, we stayed on a bed and breakfast basis and were close to Kololi strip where there are plenty of restaurants to choose an evening meal. All hotel staff and friendly and polite. The grounds are beautiful with sun beds widely spaced, attended by pool staff offering drinks and snacks as desired. We recommend swimming in the sea which was warm with lots of waves, was great fun. We booked two excursions which were both enjoyable and informative and opened our eyes to life for ordinary people and children in the Gambia

Rating for tour operator:

We travelled with Gambia experience who provided a seamless service from booking, pre holiday information and excellent flight and in hotel representative and information board

Serenity Holidays by Lainey, 18 Mar 2019
Holiday Rating:

7 days in Gambia relaxing and three days in Senegal looking at wildlife.

We spent the first week relaxing, and taking in the sun and trying local food. The facilities at the hotel were very good and there was a choice of two pools and the beach to relax on. We then took and interesting journey on the ferry across to Senegal to stay on a wildlife reserve. The animals came right down to the hotel every evening, including a white rhino. The trips out exceeded all expectations, and the food was amazing!

We spent the first week relaxing, and taking in the sun and trying local food. The facilities at the hotel were very good and there was a choice of two pools and the beach to relax on. We then took and interesting journey on the ferry across to Senegal to stay on a wildlife reserve. The animals came right down to the hotel every evening, including a white rhino. The trips out exceeded all expectations, and the food was amazing!

Rating for tour operator:

Gambia Experience organised all our transfers well. When moving to Senegal, we were taken to the ferry, and then met by another guide who took us across, to meet transport on the other side.

Serenity Holidays by SimmyB, 17 Mar 2019
Holiday Rating:

Memorable holiday combining relaxation and culture

We had a wonderful relaxing holiday in The Gambia for one week staying at the African Princess hotel which had a pool coming out of a terrace from our room which was like having our own private pool. We did the day tour 6 in 1 which combined many sights. Really worth doing. Loved The Gambia and cannot wait to return. If you are looking for relaxation and culture The Gambia is a holiday to do.

We had a wonderful relaxing holiday in The Gambia for one week staying at the African Princess hotel which had a pool coming out of a terrace from our room which was like having our own private pool. We did the day tour 6 in 1 which combined many sights. Really worth doing. Loved The Gambia and cannot wait to return. If you are looking for relaxation and culture The Gambia is a holiday to do.

Rating for tour operator:

The Gambia experience were extremely helpful to the booking on the telephone, explaining all I needed to know through to the reps at both Gatwick and then at Banjul airports and then being on call as they told us 24/7 for the whole period we were there. Karamo our rep explained everything clearly to us. Would not hesitate to use them again and in fact this is the second time I have used them as we used The Goa experience 18 months ago. Highly recommend them.

Serenity Holidays by Dhansak64, 16 Mar 2019
Holiday Rating:

Winter break

One week in Gambia

One week in Gambia

Rating for tour operator:

Serenity Holidays (The Gambia Experience) were very good.

Serenity Holidays by Owl, 16 Mar 2019
Holiday Rating:

First trip to The Gambia

Birdwatching and nature holiday

Birdwatching and nature holiday

Rating for tour operator:

Gambia Experience - very organised

Serenity Holidays by Katster, 9 Mar 2019
Holiday Rating:

Total relaxation

Holiday was fabulous. Good hotel, good accommodation, staff were welcoming and friendly, nothing was too much trouble. Entertainment was good and nightly. Lots of sun beds with no reserved spaces which was great if you didn’t go to the pool til late. Hassle free holiday and will definitely be returning before the end of the year with all of our family. Loving the new African princess hotel Spa and gym facilities were excellent and would highly ...

Holiday was fabulous. Good hotel, good accommodation, staff were welcoming and friendly, nothing was too much trouble. Entertainment was good and nightly. Lots of sun beds with no reserved spaces which was great if you didn’t go to the pool til late. Hassle free holiday and will definitely be returning before the end of the year with all of our family. Loving the new African princess hotel Spa and gym facilities were excellent and would highly recommend lisa (beauty salon) and also Sam the waiter

Rating for tour operator:

Excellent service as per previous bookings Will only use Gambia experience to travel now

Serenity Holidays by Georgina, 27 Feb 2019
Holiday Rating:

Gambian getaway

Guaranteed sunshine, excellent people and varied hotels.

Guaranteed sunshine, excellent people and varied hotels.

Rating for tour operator:

Extremely efficient and caring

Serenity Holidays by KC1, 25 Feb 2019
Holiday Rating:

Gambia needs guides/representatives

Great holiday at Kairaba for 7 days and 3 days at Fathala. Over in Africa a guide/rep is needed to stop the hassle from locals. Better prices for tours found outside

Great holiday at Kairaba for 7 days and 3 days at Fathala. Over in Africa a guide/rep is needed to stop the hassle from locals. Better prices for tours found outside

Rating for tour operator:

Good support from Gambian Experience ,,,, at a price !!

Serenity Holidays by Rustington Gull, 25 Feb 2019
Holiday Rating:

Gambia - Birdwatching with Chris Packham - A Magic experence!

Chris Packham brought magic to this trip with his in-depth knowledge of Birds, Wildlife and The Gambian countryside. We explored, on foot and by boat, discovering the most beautiful and interesting birds. The sun shone, the hotels and surroundings were beautiful, People were welcoming and friendly and the food good... I thoroughly enjoyed this trip, and will return.

Chris Packham brought magic to this trip with his in-depth knowledge of Birds, Wildlife and The Gambian countryside. We explored, on foot and by boat, discovering the most beautiful and interesting birds. The sun shone, the hotels and surroundings were beautiful, People were welcoming and friendly and the food good... I thoroughly enjoyed this trip, and will return.

Rating for tour operator:

Efficient, friendly, and very helpful replying to general questions I had about the holiday area. Makes such a difference when you deal with a tour operator you have confidence in. All in all an excellent holiday from booking through to the actual holiday experience (and I don't often say that!).

Serenity Holidays by HenryIX, 24 Feb 2019
Holiday Rating:

The Gambia, A Winter sunshine holiday that will leave you wanting more.

In general we had a great holiday. Our accomodation was excellent although, had a few teathing problems that you may expect with a new hotel. It's a great hotel if you want peace and quiet, easy access to the beach and local restaurants.

In general we had a great holiday. Our accomodation was excellent although, had a few teathing problems that you may expect with a new hotel. It's a great hotel if you want peace and quiet, easy access to the beach and local restaurants.

Rating for tour operator:

Pre-holiday information was very informative. Our resort rep, Karamo, was very proffessional yet had a very good sense of humour. He was very helpful in organising trips and arranging local birdwatching guides. To and from resort transport was punctual and the driver was very safe.