AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 222
Good 40
Average 3
Poor 1
Terrible 1
Reviews Submitted: 267
Reviews Accepted: 265
Reviews Rejected: 2
265 reviews
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Serenity Holidays by PJ, 13 Jul 2018
Holiday Rating:

Generally satisfactory.

Good holiday. Details at the property detracted from total satisfaction. The operator has been made aware of my thoughts.

Good holiday. Details at the property detracted from total satisfaction. The operator has been made aware of my thoughts.

Rating for tour operator:

Booking painless. Rep on site fine. Painless car hire.

Serenity Holidays by Tyke, 2 Jul 2018
Holiday Rating:

First visit to Sicily

First time visit to Sicily which we thoroughly enjoyed touring the south and east of the island stopping at Menfi, Ragusa ansd Teormina

First time visit to Sicily which we thoroughly enjoyed touring the south and east of the island stopping at Menfi, Ragusa ansd Teormina

Rating for tour operator:

Sicilian Places part of the Serenity Holidays group were excellent to arranging our holiday with the hotels booked exceeding our expectations. They dealt with my many questions in a very efficient, professional manner

Serenity Holidays by Ella Mac, 25 Jun 2018
Holiday Rating:

First class form start to finish

A quirky apartment in the citadel in Calvi in Corsica. A fabulous location, wall to wall sunshine, great dining, plenty to do within walking distance and outstanding customer service from our first enquiry to our departure home.

A quirky apartment in the citadel in Calvi in Corsica. A fabulous location, wall to wall sunshine, great dining, plenty to do within walking distance and outstanding customer service from our first enquiry to our departure home.

Rating for tour operator:

Outstanding provider of a first rate customer service; thoroughly knowledgeable,

Serenity Holidays by rob, 12 Jun 2018
Holiday Rating:

relaxing and enjoyable

a week in Calvi, Corsica. Pleasant town, not too busy and as a bonus few british tourists so it felt we were really away!

a week in Calvi, Corsica. Pleasant town, not too busy and as a bonus few british tourists so it felt we were really away!

Rating for tour operator:

Efficient, staff helpful at Calvi airport and we were provided with a very helpful and detailed information book prior to travelling

Serenity Holidays by Buckstraveller, 4 Jun 2018
Holiday Rating:

Another great trip to Corsica

Excellent apartment in the heart of beautiful St Florent Corsica. Great coastal walking and boat trips during the day. A wide range of interesting bars and restaurants in the evening.

Excellent apartment in the heart of beautiful St Florent Corsica. Great coastal walking and boat trips during the day. A wide range of interesting bars and restaurants in the evening.

Rating for tour operator:

Well organised and friendly with excellent accommodation.

Serenity Holidays by Corsicanfan, 4 Jun 2018
Holiday Rating:

Corsican Revelation

Fantastic first visit to Corsica. Stayed T Casa Rosa in Ile Rousse, lovely small hotel ,clean friendly and convenient for beach and town centre. Hired a car for a few days and were so glad we did, the mountain gorges were spectacularly beautiful . Will definitely return.

Fantastic first visit to Corsica. Stayed T Casa Rosa in Ile Rousse, lovely small hotel ,clean friendly and convenient for beach and town centre. Hired a car for a few days and were so glad we did, the mountain gorges were spectacularly beautiful . Will definitely return.

Rating for tour operator:

Excellent experience due to the professionalism and courteous service we received from every employee we had dealings with. Felt like an individually valued client sadly missing when travelling with some of the major tour operators.Will definitely use them again and would recommend them to friends and family.

Serenity Holidays by JG, 21 May 2018
Holiday Rating:

Scenery and food

Brilliant Pascale from Corsican Places helped with a puncture forcing a change of car and a fallen tree blocking the drive. She could not be better.

Brilliant Pascale from Corsican Places helped with a puncture forcing a change of car and a fallen tree blocking the drive. She could not be better.

Rating for tour operator:

See above

Serenity Holidays by Northern bloke and Boss Lady, 16 May 2018
Holiday Rating:

Exceeded our expectations

We had 2 weeks in The Gambia, one week at two different hotels. At both we found the service excellent, the Management and staff very friendly and helpful.

We had 2 weeks in The Gambia, one week at two different hotels. At both we found the service excellent, the Management and staff very friendly and helpful.

Rating for tour operator:

The Gambia Experience provide an excellent service, especially for first-timers like we were.

Serenity Holidays by Growlerdog , 12 May 2018
Holiday Rating:

Fantastic

Exceeded expectations - largely due to the professionalism of the tour operator and the extreme kindness of the local people.

Exceeded expectations - largely due to the professionalism of the tour operator and the extreme kindness of the local people.

Rating for tour operator:

Don’t usually use a tour operator but found their service to be everything I could have wished for.

Serenity Holidays by Nic H, 9 May 2018
Holiday Rating:

THE Gambia Experience

The whole trip was fantastic. The Gambia experience team couldn’t have been more helpful, making us feel both safe and excited to explore the country. Gambia is an amazing place and we are keen to return to see more of the beautiful place

The whole trip was fantastic. The Gambia experience team couldn’t have been more helpful, making us feel both safe and excited to explore the country. Gambia is an amazing place and we are keen to return to see more of the beautiful place

Rating for tour operator:

The Gambia experience team were both friendly and helpful, from very first arriving in Gambia until the very end.