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Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 265
Good 43
Average 4
Poor 1
Terrible 1
Reviews Submitted: 314
Reviews Accepted: 312
Reviews Rejected: 2
312 reviews
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Serenity Holidays by Monica, 7 Dec 2024
Holiday Rating:

Cape Verde island hopping interesting but can be hard work

We visited 3 islands (Sal, Santiago, Fogo) in 8 days which given the airport experience on Cape Verde is probably on the ambitious side. Flight times were changed with very little notice and when the flights changed we were given impossible connecting flights (given the time it takes to get through their airports). Most internal flights are always full so we decided to pay for an extra night of accommodation ourselves while we were out there, ...

We visited 3 islands (Sal, Santiago, Fogo) in 8 days which given the airport experience on Cape Verde is probably on the ambitious side. Flight times were changed with very little notice and when the flights changed we were given impossible connecting flights (given the time it takes to get through their airports). Most internal flights are always full so we decided to pay for an extra night of accommodation ourselves while we were out there, in order to de-risk the flight schedule and ensure we could get back to Sal in time for our international flight... but it is annoying that we had to do that, and the holiday company didn't take more responsibility.

Rating for tour operator:

The on-the-ground people working for Cape Verde Experience were helpful and tried to change our flights etc when asked, but the basic holiday schedule is probably too ambitious.

Serenity Holidays by Bekku, 6 Dec 2024
Holiday Rating:

Honeymoon in the Gambia

Great week in the Gambia with the Gambia Experience. Flights were good and the hotel was lovely. Rep was helpful and friendly all the time. Good value for money. Booking was an easy experience. Will recommend to friends and family.

Great week in the Gambia with the Gambia Experience. Flights were good and the hotel was lovely. Rep was helpful and friendly all the time. Good value for money. Booking was an easy experience. Will recommend to friends and family.

Rating for tour operator:

Really helpful and easy to book. Friendly staff and smooth process.

Serenity Holidays by Jules67, 4 Nov 2024
Holiday Rating:

Value for money, great experience

Recently travelled to Kombo Beach, The Gambia using a company we had never used before. Was impressed with the level of service we received, the price and communication. Would definitely book again.

Recently travelled to Kombo Beach, The Gambia using a company we had never used before. Was impressed with the level of service we received, the price and communication. Would definitely book again.

Rating for tour operator:

Always available at the end of a phone to answer any questions. We helpful and knowledgable.

Serenity Holidays by Chris, 14 Oct 2024
Holiday Rating:

Discovery of a new destination.

Corsica was new to us. It has opened up a new destination that we will definitely return to...its food, mountains and people are a delight.

Corsica was new to us. It has opened up a new destination that we will definitely return to...its food, mountains and people are a delight.

Rating for tour operator:

Couldn't have been more helpful.

Serenity Holidays by Liza, 9 Oct 2024
Holiday Rating:

F a b u l o u s

We explored the beaches using the local train and guided tours for the old villages and Relaxing in the most beautiful gardens of Le Home.

We explored the beaches using the local train and guided tours for the old villages and Relaxing in the most beautiful gardens of Le Home.

Rating for tour operator:

Very knowledgeable and very helpful.

Serenity Holidays by Lea , 8 Oct 2024
Holiday Rating:

Stay at A Merula, Calvi, Corsica

Fabulous location and beautifully kept gardens and maintained accommodation - Calvi has just the right amount of “busyness” without it being too much. Stunning marinas and lovely restaurants around it. Weather was very pleasant- not too hot but not too cold - when we visited late Sept/early Oct. Flight time to destination from London just under 2 hours and Calvi only a short drive from airport so very convenient. Overall, couldn’t find anything ...

Fabulous location and beautifully kept gardens and maintained accommodation - Calvi has just the right amount of “busyness” without it being too much. Stunning marinas and lovely restaurants around it. Weather was very pleasant- not too hot but not too cold - when we visited late Sept/early Oct. Flight time to destination from London just under 2 hours and Calvi only a short drive from airport so very convenient. Overall, couldn’t find anything not to like!

Rating for tour operator:

Corsican Places provided an excellent service - I really felt looked after and I loved the online app full of info and advice about every aspect of the holiday. The welcome pack was appreciated too and full of quality items. Everything was made as easy as possible for us from check-in to arrival home. We were very impressed and would definitely recommend and use Serenity Holidays/Corsican Places again.

Serenity Holidays by Judith, 8 Oct 2024
Holiday Rating:

Superb customer service throughout

Lovey week relaxing in Cape Verde, Sal Island at the Hotel Morebaza booked with Serenity Holidays, Cape Verde Experience. Exactly the type of hotel and location we had asked for.

Lovey week relaxing in Cape Verde, Sal Island at the Hotel Morebaza booked with Serenity Holidays, Cape Verde Experience. Exactly the type of hotel and location we had asked for.

Rating for tour operator:

Great customer service & knowledge of the destination. Placed us in the best location as per our requirements. Always available to help if we had any questions. Tour rep in resort as well.

Serenity Holidays by Joep, 24 Sep 2024
Holiday Rating:

Calvi

Pity about the weather

Pity about the weather

Rating for tour operator:

Excellent service

Serenity Holidays by Charlton, 24 Sep 2024
Holiday Rating:

Top quality experience all round.

Great flight with BA from Stansted. Really lovely apartment in super location in Calvi.

Great flight with BA from Stansted. Really lovely apartment in super location in Calvi.

Rating for tour operator:

Excellent service, would highly recommend.

Serenity Holidays by anniej2012, 10 Sep 2024
Holiday Rating:

Very enjoyable holiday

Apart from having to have an electric car the whole holiday more than met our expectations. The location of the villa was fantastic.

Apart from having to have an electric car the whole holiday more than met our expectations. The location of the villa was fantastic.

Rating for tour operator:

Serenity holidays could not have done more to ensure every need was met. Very satisfied with their service.