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Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays










Cape Verde island hopping interesting but can be hard work
We visited 3 islands (Sal, Santiago, Fogo) in 8 days which given the airport experience on Cape Verde is probably on the ambitious side. Flight times were changed with very little notice and when the flights changed we were given impossible connecting flights (given the time it takes to get through their airports). Most internal flights are always full so we decided to pay for an extra night of accommodation ourselves while we were out there, ...
We visited 3 islands (Sal, Santiago, Fogo) in 8 days which given the airport experience on Cape Verde is probably on the ambitious side. Flight times were changed with very little notice and when the flights changed we were given impossible connecting flights (given the time it takes to get through their airports). Most internal flights are always full so we decided to pay for an extra night of accommodation ourselves while we were out there, in order to de-risk the flight schedule and ensure we could get back to Sal in time for our international flight... but it is annoying that we had to do that, and the holiday company didn't take more responsibility.
Rating for tour operator:




The on-the-ground people working for Cape Verde Experience were helpful and tried to change our flights etc when asked, but the basic holiday schedule is probably too ambitious.





Honeymoon in the Gambia
Great week in the Gambia with the Gambia Experience. Flights were good and the hotel was lovely. Rep was helpful and friendly all the time. Good value for money. Booking was an easy experience. Will recommend to friends and family.
Great week in the Gambia with the Gambia Experience. Flights were good and the hotel was lovely. Rep was helpful and friendly all the time. Good value for money. Booking was an easy experience. Will recommend to friends and family.
Rating for tour operator:




Really helpful and easy to book. Friendly staff and smooth process.





Value for money, great experience
Recently travelled to Kombo Beach, The Gambia using a company we had never used before. Was impressed with the level of service we received, the price and communication. Would definitely book again.
Recently travelled to Kombo Beach, The Gambia using a company we had never used before. Was impressed with the level of service we received, the price and communication. Would definitely book again.
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Always available at the end of a phone to answer any questions. We helpful and knowledgable.





Discovery of a new destination.
Corsica was new to us. It has opened up a new destination that we will definitely return to...its food, mountains and people are a delight.
Corsica was new to us. It has opened up a new destination that we will definitely return to...its food, mountains and people are a delight.
Rating for tour operator:




Couldn't have been more helpful.





F a b u l o u s
We explored the beaches using the local train and guided tours for the old villages and Relaxing in the most beautiful gardens of Le Home.
We explored the beaches using the local train and guided tours for the old villages and Relaxing in the most beautiful gardens of Le Home.
Rating for tour operator:




Very knowledgeable and very helpful.





Stay at A Merula, Calvi, Corsica
Fabulous location and beautifully kept gardens and maintained accommodation - Calvi has just the right amount of “busyness” without it being too much. Stunning marinas and lovely restaurants around it. Weather was very pleasant- not too hot but not too cold - when we visited late Sept/early Oct. Flight time to destination from London just under 2 hours and Calvi only a short drive from airport so very convenient. Overall, couldn’t find anything ...
Fabulous location and beautifully kept gardens and maintained accommodation - Calvi has just the right amount of “busyness” without it being too much. Stunning marinas and lovely restaurants around it. Weather was very pleasant- not too hot but not too cold - when we visited late Sept/early Oct. Flight time to destination from London just under 2 hours and Calvi only a short drive from airport so very convenient. Overall, couldn’t find anything not to like!
Rating for tour operator:




Corsican Places provided an excellent service - I really felt looked after and I loved the online app full of info and advice about every aspect of the holiday. The welcome pack was appreciated too and full of quality items. Everything was made as easy as possible for us from check-in to arrival home. We were very impressed and would definitely recommend and use Serenity Holidays/Corsican Places again.





Superb customer service throughout
Lovey week relaxing in Cape Verde, Sal Island at the Hotel Morebaza booked with Serenity Holidays, Cape Verde Experience. Exactly the type of hotel and location we had asked for.
Lovey week relaxing in Cape Verde, Sal Island at the Hotel Morebaza booked with Serenity Holidays, Cape Verde Experience. Exactly the type of hotel and location we had asked for.
Rating for tour operator:




Great customer service & knowledge of the destination. Placed us in the best location as per our requirements. Always available to help if we had any questions. Tour rep in resort as well.





Calvi
Pity about the weather
Pity about the weather
Rating for tour operator:




Excellent service





Top quality experience all round.
Great flight with BA from Stansted. Really lovely apartment in super location in Calvi.
Great flight with BA from Stansted. Really lovely apartment in super location in Calvi.
Rating for tour operator:




Excellent service, would highly recommend.





Very enjoyable holiday
Apart from having to have an electric car the whole holiday more than met our expectations. The location of the villa was fantastic.
Apart from having to have an electric car the whole holiday more than met our expectations. The location of the villa was fantastic.
Rating for tour operator:




Serenity holidays could not have done more to ensure every need was met. Very satisfied with their service.