AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 265
Good 43
Average 4
Poor 1
Terrible 1
Reviews Submitted: 314
Reviews Accepted: 312
Reviews Rejected: 2
312 reviews
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Serenity Holidays by Tim, 13 Jan 2019
Holiday Rating:

Great Gambia

excellent holiday, lovely weather, good hotel with great staff

excellent holiday, lovely weather, good hotel with great staff

Rating for tour operator:

Gambia Experience are experts in The Gambia - recommended

Serenity Holidays by kelsea, 2 Jan 2019
Holiday Rating:

very relaxing

stayed in 2 different hotels as we always do. We will return to the Ngala Lodge loved the place

stayed in 2 different hotels as we always do. We will return to the Ngala Lodge loved the place

Rating for tour operator:

Gambian Experience are excellent

Mandina Lodges by lata, 17 Dec 2018
Holiday Rating:

A real taste of the Gambia

Beautiful away from it all break, with all the wildlife The Gambia has to offer.

Beautiful away from it all break, with all the wildlife The Gambia has to offer.

Rating for tour operator:

Very efficient.

Hotel Morabeza by Barry Rob, 17 Dec 2018
Holiday Rating:

Excellent service from Cape Verde Experience, from the UK to our Hotel Morabeza in Sal, Cape Verde

Excellent hotel with flights on time in both directions. Had Sun and blue skys for 2 weeks.

Excellent hotel with flights on time in both directions. Had Sun and blue skys for 2 weeks.

Rating for tour operator:

Excellent service from Cape Verde Experience before and throughout our holiday.

Serenity Holidays by tom gibson, 16 Dec 2018
Holiday Rating:

The worst holidy out of 39 trips with Gambia Experience

The worst holidy out of 39 trips with Gambia Experience

The worst holidy out of 39 trips with Gambia Experience

Rating for tour operator:

Very good for the first 38 trips. Terrible for the 39th trip.

Serenity Holidays by BURNLEY TRUCKER, 11 Dec 2018
Holiday Rating:

Very pleasurable holiday

Great flight Manchester to goa very pleasurable 2week holiday will definitely be going back for my 18th trip,,,

Great flight Manchester to goa very pleasurable 2week holiday will definitely be going back for my 18th trip,,,

Rating for tour operator:

From the first phone call to the departure no problems what so ever,,"GOA EXPERIENCE" could not do enough,, very highly recommend,,,

Serenity Holidays by Mrragdolly, 2 Dec 2018
Holiday Rating:

Gambia chilling

One week of relaxation and fine dining, interspersed with interaction with happy, humorous, friendly local people.

One week of relaxation and fine dining, interspersed with interaction with happy, humorous, friendly local people.

Rating for tour operator:

The Gambia experience was an apt title in every way. Very professional and helpful.

Serenity Holidays by Sunshine lover, 21 Nov 2018
Holiday Rating:

Beautiful country,weather and people but shame about the room standards

Having visited The Gambia for fourteen years, sometimes two or three times a year, we know that we will be safe and secure in the knowledge that the weather will be good, the people friendly and the choice of excursions and restaurants beyond doubt. However, the decline in standard of accommodation at The Kairaba has now led us to consider whether we should put our loyalty elsewhere. This hotel has the possibility of resurrecting the standards ...

Having visited The Gambia for fourteen years, sometimes two or three times a year, we know that we will be safe and secure in the knowledge that the weather will be good, the people friendly and the choice of excursions and restaurants beyond doubt. However, the decline in standard of accommodation at The Kairaba has now led us to consider whether we should put our loyalty elsewhere. This hotel has the possibility of resurrecting the standards to what used to be if the promises of the hotel owners are fulfilled but at the moment the empty promises are not materialising.

Rating for tour operator:

Excellent standard of booking and travel throughout. Very helpful.

Serenity Holidays by Happy, 17 Nov 2018
Holiday Rating:

A Magical Experience

We're do I start.. I was overwhelmed with the Culture, The people, the scenery ,the Experience of Safari, 6-1,The Roots experience. What a mind blowing experience delivered with warmth compassion and humility. A humbling experience in a positive way.

We're do I start.. I was overwhelmed with the Culture, The people, the scenery ,the Experience of Safari, 6-1,The Roots experience. What a mind blowing experience delivered with warmth compassion and humility. A humbling experience in a positive way.

Rating for tour operator:

All of the above

Serenity Holidays by steve33j, 12 Nov 2018
Holiday Rating:

Fun in the sun!

Bird watching, crocodiles, lovely weather, friendly locals and great live music everywhere

Bird watching, crocodiles, lovely weather, friendly locals and great live music everywhere

Rating for tour operator:

Tickets sent very quickly, everything went to plan, good resort rep.