AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 271
Good 45
Average 4
Poor 1
Terrible 1
Reviews Submitted: 322
Reviews Accepted: 320
Reviews Rejected: 2
320 reviews
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Serenity Holidays by AndyJH63, 20 Mar 2025
Holiday Rating:

Gambia at a Price that Doesn't Hurt the Wallet

Stayed at Holiday Beach Club 4-18/03/2025. Flights by Titan were very good with excellent aircrew. Hotel Standard Room is Basic but sufficient if you are not looking for all mod cons. Great Location with plenty of places to visit and eat out. Seasoned Gambia Traveller since 2008.

Stayed at Holiday Beach Club 4-18/03/2025. Flights by Titan were very good with excellent aircrew. Hotel Standard Room is Basic but sufficient if you are not looking for all mod cons. Great Location with plenty of places to visit and eat out. Seasoned Gambia Traveller since 2008.

Rating for tour operator:

Easy online booking and follow up

Serenity Holidays by Ady., 20 Mar 2025
Holiday Rating:

Top Quality Trip to the Gambia

We stayed at the African Princess Hotel at Palma Rima a top class professionally run hotel. The rooms are spacious and clean.The breakfast buffet is amazing and so well presented. Plenty of restaurants along from the hotel and a tourist market.You can step from the hotel onto the beach sunbeds provided.There are tourist taxis outside the hotel.

We stayed at the African Princess Hotel at Palma Rima a top class professionally run hotel. The rooms are spacious and clean.The breakfast buffet is amazing and so well presented. Plenty of restaurants along from the hotel and a tourist market.You can step from the hotel onto the beach sunbeds provided.There are tourist taxis outside the hotel.

Rating for tour operator:

Gambia Experience are excellent at looking after the customer from the time of booking till the return home.They have knowledgeable reps at the resorts nothing is too much trouble.

Serenity Holidays by Jet setters, 16 Mar 2025
Holiday Rating:

A step above other companies

Our stay in the Gambia was amazing. The hotel was fantastic. All the staff were very helpful. Rooms were of a good size. Food was lovely. There were street markets, shops,restaurants all near by. All friendly, we alwaysfelt safe..

Our stay in the Gambia was amazing. The hotel was fantastic. All the staff were very helpful. Rooms were of a good size. Food was lovely. There were street markets, shops,restaurants all near by. All friendly, we alwaysfelt safe..

Rating for tour operator:

First time using this company. We were a bit worried about having no tickets but we shouldn't have been as everything went so smoothl. The food on the plane was excellent. Definitely be using them again

Serenity Holidays by Kbowden , 15 Mar 2025
Holiday Rating:

Fantastic

A fantastic holiday from start to finish, from booking, check in, flights and hotel, everything was so smooth which enabled us to enjoy and relax.

A fantastic holiday from start to finish, from booking, check in, flights and hotel, everything was so smooth which enabled us to enjoy and relax.

Rating for tour operator:

Excellent, once details are given, everything is done for you, process was very easy.

Serenity Holidays by Lemurman, 15 Mar 2025
Holiday Rating:

Relaxing with two visits to view birds

Very relaxing. Enjoyed myself and the weather very much!

Very relaxing. Enjoyed myself and the weather very much!

Rating for tour operator:

I always use Gambia Experience because they make the getting there and coming home very stress free.

Serenity Holidays by Barney, 10 Mar 2025
Holiday Rating:

20 years at the Kombo

We had a great time but we always have

We had a great time but we always have

Rating for tour operator:

Just a good company to deal with

Serenity Holidays by Dee, 6 Mar 2025
Holiday Rating:

Gambian Experience

Package holiday deal to Kololi Gambia

Package holiday deal to Kololi Gambia

Rating for tour operator:

Gambian Experience - specialise in package holidays to Gambia and Senegal in particular. The onsite reps in Gambia are excellent they go over and above to ensure the safety and comfort of tourists in which can be a bit a little challenging at times. I like the fact that their office is on site of the hotel I stay at and rep is available in person every morning. They also have an excellent knowledge of the trips they sell too.

Serenity Holidays by LIz05, 5 Mar 2025
Holiday Rating:

A Gambia holiday

we had an amazing time in the Gambia .The people are so friendly and helpful .For someone going to African for the first time a really good place to start as you will have such positive experience

we had an amazing time in the Gambia .The people are so friendly and helpful .For someone going to African for the first time a really good place to start as you will have such positive experience

Rating for tour operator:

From the initial email to the final arrangements it was a very positive experience .Well organised and professional Wishe they flew from Scotland

Serenity Holidays by Kate , 17 Feb 2025
Holiday Rating:

Amazing time in the Gambia

Had the most amazing holiday in the Gambia. Was our first visit but we’ll be back!

Had the most amazing holiday in the Gambia. Was our first visit but we’ll be back!

Rating for tour operator:

The Gambian Experience was excellent from end to end. I had never heard of them before but they will be my first choice for all holidays from now on.

Serenity Holidays by Amber, 12 Feb 2025
Holiday Rating:

Great Holiday

We loved Cape Verde and its low key Portuguese African vibe....The Morabeza Hotel was the perfect Beachside Hotel and being only minutes from Santa Maria town made it easy to enjoy the town and its restaurants...we loved our stay and will return next year..

We loved Cape Verde and its low key Portuguese African vibe....The Morabeza Hotel was the perfect Beachside Hotel and being only minutes from Santa Maria town made it easy to enjoy the town and its restaurants...we loved our stay and will return next year..

Rating for tour operator:

First class operator who were efficient helpful at all stages of booking to after Cape Verde Experience are one of the best tour operators we havem used, efficient and helpful at all stages with a great representative on the Island who looked after us throught the stay