AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 277
Good 45
Average 4
Poor 1
Terrible 1
Reviews Submitted: 328
Reviews Accepted: 326
Reviews Rejected: 2
326 reviews
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Le Home by The Whistler, 4 Jun 2025
Holiday Rating:

Corsica Le Home

We spent a wonderful week in Calvi, staying in our self-catering apartment through Corsican Places. Our accommodation, Le Home was extremely clean with stunning well-kept grounds. There were 3 pools, which were maintained to a very high standard. There was plenty to do in Calvi, numerous bars, cafes and restaurants and the beach was a ten minute walk away. There was a local well-stocked supermarket and many small shops. Also a train station ...

We spent a wonderful week in Calvi, staying in our self-catering apartment through Corsican Places. Our accommodation, Le Home was extremely clean with stunning well-kept grounds. There were 3 pools, which were maintained to a very high standard. There was plenty to do in Calvi, numerous bars, cafes and restaurants and the beach was a ten minute walk away. There was a local well-stocked supermarket and many small shops. Also a train station which made it simple to visit other locations in the area.

Rating for tour operator:

We travelled with Corsican Places and found them to be very helpful indeed.

Serenity Holidays by Karen G, 3 Jun 2025
Holiday Rating:

Fabulous family holiday in Calvi

We went to Calvi for the first time with family so 3 generations of us. Villa was amazing and wonderfully spacious both inside and out. Great support as always by CP rep Sue.

We went to Calvi for the first time with family so 3 generations of us. Villa was amazing and wonderfully spacious both inside and out. Great support as always by CP rep Sue.

Rating for tour operator:

Corsican Places takes care of you and values you as customers. Greeted at departure airport and guided through check in right through to leaving Calvi for flight home. They provide accurate and helpful information but do not bombard you but respond quickly when you need something.

Ngala Lodge by Sammy, 1 May 2025
Holiday Rating:

As always, very good.

26 years plus visiting Ngala Lodge. Paradise.

26 years plus visiting Ngala Lodge. Paradise.

Rating for tour operator:

Gambia Experience. Superb.

Kombo Beach Hotel by Realist1 , 17 Apr 2025
Holiday Rating:

Great short break with my grandsons

Best introduction to Africa. Went with my grandsons ages 10 and 14 and they loved it - actually we all did .

Best introduction to Africa. Went with my grandsons ages 10 and 14 and they loved it - actually we all did .

Rating for tour operator:

Amazing customer service

Ngala Lodge by Gina, 7 Apr 2025
Holiday Rating:

Seamless Gambia holiday experience

My husband and I had a 10 day holidaay in the Gambia with Gambia Experience. We don't usually take package holidays, but this one was just what we needed. Fuss-free communication, single page travel documentation and everything that we needed had been thought of. We had a fabulous time!

My husband and I had a 10 day holidaay in the Gambia with Gambia Experience. We don't usually take package holidays, but this one was just what we needed. Fuss-free communication, single page travel documentation and everything that we needed had been thought of. We had a fabulous time!

Rating for tour operator:

Gambia Experience thought of everything and had a representative on the ground to help whenever we needed him. Excellent

Serenity Holidays by NJ Holiday Gal, 27 Mar 2025
Holiday Rating:

Exemplary holiday experience! 🤩

I had the perfect holiday at the Kombo Beach Hotel organised through Gambia Experience. It was my first ever trip to Africa, my first trip with this group and my first this tour operator - now I understand that you never really know until you go! All aspects of the holiday were perfectly organised to smooth the way for a first-time traveller like me - extremely straightforward booking, directions, advice, information and reassurances of support ...

I had the perfect holiday at the Kombo Beach Hotel organised through Gambia Experience. It was my first ever trip to Africa, my first trip with this group and my first this tour operator - now I understand that you never really know until you go! All aspects of the holiday were perfectly organised to smooth the way for a first-time traveller like me - extremely straightforward booking, directions, advice, information and reassurances of support whenever needed so we crammed in EVERYTHING we could of this phenomenal country in the time we had; coast, sites, forests, sites of special interest, beaches and there’s still much more to see! My conclusion? This was a breathtaking experience and I will come back to it.

Rating for tour operator:

Enticing brochures and websites lived up to the fabulous service given. Information was clear and easy to navigate, staff were helpful and efficient during telephone calls and in person.

Serenity Holidays by AndyJH63, 20 Mar 2025
Holiday Rating:

Gambia at a Price that Doesn't Hurt the Wallet

Stayed at Holiday Beach Club 4-18/03/2025. Flights by Titan were very good with excellent aircrew. Hotel Standard Room is Basic but sufficient if you are not looking for all mod cons. Great Location with plenty of places to visit and eat out. Seasoned Gambia Traveller since 2008.

Stayed at Holiday Beach Club 4-18/03/2025. Flights by Titan were very good with excellent aircrew. Hotel Standard Room is Basic but sufficient if you are not looking for all mod cons. Great Location with plenty of places to visit and eat out. Seasoned Gambia Traveller since 2008.

Rating for tour operator:

Easy online booking and follow up

Serenity Holidays by Ady., 20 Mar 2025
Holiday Rating:

Top Quality Trip to the Gambia

We stayed at the African Princess Hotel at Palma Rima a top class professionally run hotel. The rooms are spacious and clean.The breakfast buffet is amazing and so well presented. Plenty of restaurants along from the hotel and a tourist market.You can step from the hotel onto the beach sunbeds provided.There are tourist taxis outside the hotel.

We stayed at the African Princess Hotel at Palma Rima a top class professionally run hotel. The rooms are spacious and clean.The breakfast buffet is amazing and so well presented. Plenty of restaurants along from the hotel and a tourist market.You can step from the hotel onto the beach sunbeds provided.There are tourist taxis outside the hotel.

Rating for tour operator:

Gambia Experience are excellent at looking after the customer from the time of booking till the return home.They have knowledgeable reps at the resorts nothing is too much trouble.

Serenity Holidays by Jet setters, 16 Mar 2025
Holiday Rating:

A step above other companies

Our stay in the Gambia was amazing. The hotel was fantastic. All the staff were very helpful. Rooms were of a good size. Food was lovely. There were street markets, shops,restaurants all near by. All friendly, we alwaysfelt safe..

Our stay in the Gambia was amazing. The hotel was fantastic. All the staff were very helpful. Rooms were of a good size. Food was lovely. There were street markets, shops,restaurants all near by. All friendly, we alwaysfelt safe..

Rating for tour operator:

First time using this company. We were a bit worried about having no tickets but we shouldn't have been as everything went so smoothl. The food on the plane was excellent. Definitely be using them again

Serenity Holidays by Kbowden , 15 Mar 2025
Holiday Rating:

Fantastic

A fantastic holiday from start to finish, from booking, check in, flights and hotel, everything was so smooth which enabled us to enjoy and relax.

A fantastic holiday from start to finish, from booking, check in, flights and hotel, everything was so smooth which enabled us to enjoy and relax.

Rating for tour operator:

Excellent, once details are given, everything is done for you, process was very easy.