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Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays










A step above other companies
Our stay in the Gambia was amazing. The hotel was fantastic. All the staff were very helpful. Rooms were of a good size. Food was lovely. There were street markets, shops,restaurants all near by. All friendly, we alwaysfelt safe..
Our stay in the Gambia was amazing. The hotel was fantastic. All the staff were very helpful. Rooms were of a good size. Food was lovely. There were street markets, shops,restaurants all near by. All friendly, we alwaysfelt safe..
Rating for tour operator:




First time using this company. We were a bit worried about having no tickets but we shouldn't have been as everything went so smoothl. The food on the plane was excellent. Definitely be using them again





Fantastic
A fantastic holiday from start to finish, from booking, check in, flights and hotel, everything was so smooth which enabled us to enjoy and relax.
A fantastic holiday from start to finish, from booking, check in, flights and hotel, everything was so smooth which enabled us to enjoy and relax.
Rating for tour operator:




Excellent, once details are given, everything is done for you, process was very easy.





Relaxing with two visits to view birds
Very relaxing. Enjoyed myself and the weather very much!
Very relaxing. Enjoyed myself and the weather very much!
Rating for tour operator:




I always use Gambia Experience because they make the getting there and coming home very stress free.





20 years at the Kombo
We had a great time but we always have
We had a great time but we always have
Rating for tour operator:




Just a good company to deal with





Gambian Experience
Package holiday deal to Kololi Gambia
Package holiday deal to Kololi Gambia
Rating for tour operator:




Gambian Experience - specialise in package holidays to Gambia and Senegal in particular. The onsite reps in Gambia are excellent they go over and above to ensure the safety and comfort of tourists in which can be a bit a little challenging at times. I like the fact that their office is on site of the hotel I stay at and rep is available in person every morning. They also have an excellent knowledge of the trips they sell too.





A Gambia holiday
we had an amazing time in the Gambia .The people are so friendly and helpful .For someone going to African for the first time a really good place to start as you will have such positive experience
we had an amazing time in the Gambia .The people are so friendly and helpful .For someone going to African for the first time a really good place to start as you will have such positive experience
Rating for tour operator:




From the initial email to the final arrangements it was a very positive experience .Well organised and professional Wishe they flew from Scotland





Amazing time in the Gambia
Had the most amazing holiday in the Gambia. Was our first visit but we’ll be back!
Had the most amazing holiday in the Gambia. Was our first visit but we’ll be back!
Rating for tour operator:




The Gambian Experience was excellent from end to end. I had never heard of them before but they will be my first choice for all holidays from now on.





Great Holiday
We loved Cape Verde and its low key Portuguese African vibe....The Morabeza Hotel was the perfect Beachside Hotel and being only minutes from Santa Maria town made it easy to enjoy the town and its restaurants...we loved our stay and will return next year..
We loved Cape Verde and its low key Portuguese African vibe....The Morabeza Hotel was the perfect Beachside Hotel and being only minutes from Santa Maria town made it easy to enjoy the town and its restaurants...we loved our stay and will return next year..
Rating for tour operator:




First class operator who were efficient helpful at all stages of booking to after Cape Verde Experience are one of the best tour operators we havem used, efficient and helpful at all stages with a great representative on the Island who looked after us throught the stay





Good value for money
Two weeks beach holiday in The Gambia, staying at the Palm Beach Hotel.
Two weeks beach holiday in The Gambia, staying at the Palm Beach Hotel.
Rating for tour operator:




From booking to hotel, and hotel to home, efficient and comprehensive information





First trip to the Gambia, will return
Welcome to the Gambia, Tamala Beach. Our first trip to Gambia and we will certainly return. Especially with only a 6hr flight from London (no time zone difference) and 25 min transfer by car. Tamala Beach, an ideal setting, walk through the grounds, lovingly maintained by the grounds staff to the beach and the Atlantic ocean, amazing walks along the sands, with the Hooded vultures, black kites and other birdlife around. The staff at ...
Welcome to the Gambia, Tamala Beach. Our first trip to Gambia and we will certainly return. Especially with only a 6hr flight from London (no time zone difference) and 25 min transfer by car. Tamala Beach, an ideal setting, walk through the grounds, lovingly maintained by the grounds staff to the beach and the Atlantic ocean, amazing walks along the sands, with the Hooded vultures, black kites and other birdlife around. The staff at Tamala Beach are amazing, greeting the guests with a beaming smile and a chat as they pass. We didn't eat at the a la Carte restaurant but used the buffet restaurant for our meals. Eggs/omelettes , pancakes, cereals, breads and cakes, juices etc for Breakfast. Buffet lunch and dinner, always choices at the griddle or Pasta Station together with other options in the 'keep hot' serving dishes, and fruit and cakes. Sunday Brunch and the Beach BBQ are a must during the stay. The large bedrooms do require updating in décor but improvements are happening at this resort. The wooden pontoons at the swimming pool were updated during our time there and the Parasols and bases were all replaced. The pool team work tirelessly to keep the pool and swim up area clean, but having palm trees and insects around the grounds, some small insect or the odd leaf will get blown onto the water. The bars serve local spirits and mixers, juice etc but premium drinks can be ordered at the a la carte bar and charged to the room or paid for in cash. We have travelled to various regions of Africa and the Tamala Beach hotel does not disappoint against those standards, the management are very pleased to discuss any issues. The minor room issues we experienced were dealt with very efficiently by the maintenance team: locked out of safe, retune of TV and our own room power cut . House keeping were also very efficient with cleaning the room, maintaining consumables and decorating the bed with petals. Very impressed with the service and Standards provided by Titan airways, The Gambia Experience offices in Whiteley and the in resort representative, Lamin.
Rating for tour operator:




very efficient in all aspects