AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 220
Good 40
Average 3
Poor 1
Terrible 1
Reviews Submitted: 265
Reviews Accepted: 263
Reviews Rejected: 2
263 reviews
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Serenity Holidays by Corsica fan, 27 Aug 2018
Holiday Rating:

Beautifully executed by Corsican Places. They have a lovely touch and think of everything.

This was a (5th) return visit so no surprises but the location, accommodation and experience were as we hoped. The accommodation is simple and small but air-conditioned with a sunny balcony so perfect for our needs.

This was a (5th) return visit so no surprises but the location, accommodation and experience were as we hoped. The accommodation is simple and small but air-conditioned with a sunny balcony so perfect for our needs.

Rating for tour operator:

They think of everything. Their literature is thorough and helpful, and adds to a great holiday experience. The welcome pack is full of genuine Corsican goodies to get you in the mood quickly. They clearly value their loyal clients. We have recommended them to a number of friends, all of whom have used their services and have been equally delighted.

Serenity Holidays by SJS, 22 Aug 2018
Holiday Rating:

50th Celebrations

Enjoyed staying in three different locations on the island of Corsica! Fabulous service all the way through!

Enjoyed staying in three different locations on the island of Corsica! Fabulous service all the way through!

Rating for tour operator:

Excellent - thorough and professional from start to finish

Serenity Holidays by Larry, 20 Aug 2018
Holiday Rating:

Fabulous villas - very helpful booking service - great reps - tremendous Corsican Places guidebooks, much used, and much appreciated.

One of the best holidays we've ever had. Really liked Corsica and both of the villas we stayed at (one each for one week) were excellent. Really well-appointed and with lovely pools.

One of the best holidays we've ever had. Really liked Corsica and both of the villas we stayed at (one each for one week) were excellent. Really well-appointed and with lovely pools.

Rating for tour operator:

From the ease of booking, including getting allocated seats on the BA flights from Heathrow, through to great, knowledgeable and friendly reps on the ground, the whole Corsican Places experience was seamless and exceptionally smooth.

Serenity Holidays by Mrs G, 13 Aug 2018
Holiday Rating:

Perfect

We have had such a busy year and our week in Corsica was just what we needed. Such a beautiful place to visit.

We have had such a busy year and our week in Corsica was just what we needed. Such a beautiful place to visit.

Rating for tour operator:

Corsica Places were so helpful. Took out all the stress

Serenity Holidays by Suki, 31 Jul 2018
Holiday Rating:

Lovely island

The island Calvi itself and the beach were great I would rate the hotel as fair /poor. Need to be fit and preferably deaf to stay there. It’s quite a trek to the town centre and back and no buses. No soundproofing so noisy. You can hear everything going on next door so no privacy. Very unfriendly welcome, meagre breakfast same every day. Expect to be fleeced at restaurants! Weather was superb hot and sunny every day. My rep was lovely and helpful...

The island Calvi itself and the beach were great I would rate the hotel as fair /poor. Need to be fit and preferably deaf to stay there. It’s quite a trek to the town centre and back and no buses. No soundproofing so noisy. You can hear everything going on next door so no privacy. Very unfriendly welcome, meagre breakfast same every day. Expect to be fleeced at restaurants! Weather was superb hot and sunny every day. My rep was lovely and helpful.

Rating for tour operator:

Good prompt booking service. The charter airline was very good smooth flight comfortable and good service Need to make clearer the standard ie budget basic of the hotel

Serenity Holidays by Paula, 23 Jul 2018
Holiday Rating:

A fantastic family holiday

Beautiful villa and stunning location. The photos do not do it enough justice! We found stunning beaches, busy towns and historical tours then back to the lovely private hidden getaway to enjoy some family time. We are aged between 5 and 50 and there was something for all of us. Great, much needed break without a care in the world, you have thought of everything.

Beautiful villa and stunning location. The photos do not do it enough justice! We found stunning beaches, busy towns and historical tours then back to the lovely private hidden getaway to enjoy some family time. We are aged between 5 and 50 and there was something for all of us. Great, much needed break without a care in the world, you have thought of everything.

Rating for tour operator:

Great experience from booking all the way through to the Rep greeting us before our departure flight. It is clear Corsica Places invest in their people and are very experienced at providing good holidays. Very impressed

Serenity Holidays by VicLib, 16 Jul 2018
Holiday Rating:

A fabulous week of sunshine, sand & mountains in Corsica.

We stayed in the most beautiful villa in the Extreme South of Corsica. The villa was very comfortable and fitted to a high quality - we particularly enjoyed the pool and outdoor kitchen. Corsica is definitely great for rest and relaxation but also for walking and other activities. A great family holiday (parents and two 20-something offspring)

We stayed in the most beautiful villa in the Extreme South of Corsica. The villa was very comfortable and fitted to a high quality - we particularly enjoyed the pool and outdoor kitchen. Corsica is definitely great for rest and relaxation but also for walking and other activities. A great family holiday (parents and two 20-something offspring)

Rating for tour operator:

Corsican places - it was all very easy to book online. Documentation appeared exactly when promised and the whole process was smooth. There were so many lovely looking villas it was quite difficult to select one!

Serenity Holidays by Rose, 16 Jul 2018
Holiday Rating:

Villa of poor quality

Villa of poor quality, leaks in plumbing taking 3 days out of vacation, problem with stove another lost day. Pool water scummy, grounds unkempt.

Villa of poor quality, leaks in plumbing taking 3 days out of vacation, problem with stove another lost day. Pool water scummy, grounds unkempt.

Rating for tour operator:

Tour operator very efficient but local rep did not attend villa during the maintenance problems until we insisted she help. Flight back due to leave at 12.40 pm Eventually left at 3: 15 pm kept sitting on the tarmac for one hour and half. Offered only soft drinks no food although this contravenes European guidelines.

Serenity Holidays by PJ, 13 Jul 2018
Holiday Rating:

Generally satisfactory.

Good holiday. Details at the property detracted from total satisfaction. The operator has been made aware of my thoughts.

Good holiday. Details at the property detracted from total satisfaction. The operator has been made aware of my thoughts.

Rating for tour operator:

Booking painless. Rep on site fine. Painless car hire.

Serenity Holidays by Tyke, 2 Jul 2018
Holiday Rating:

First visit to Sicily

First time visit to Sicily which we thoroughly enjoyed touring the south and east of the island stopping at Menfi, Ragusa ansd Teormina

First time visit to Sicily which we thoroughly enjoyed touring the south and east of the island stopping at Menfi, Ragusa ansd Teormina

Rating for tour operator:

Sicilian Places part of the Serenity Holidays group were excellent to arranging our holiday with the hotels booked exceeding our expectations. They dealt with my many questions in a very efficient, professional manner