Serenity Holidays Traveller Reviews

Enjoyed good food, good weather and happy, helpful staff at our hotel. Had a good day birdwatching with a very good,guide.

Simple, straightforward booking procedure with helpful tips from their representative.

We love Gambia & return every year. The hotel & its amenities were good. Plenty of choices for breakfast & the Baracuda restaurant had a great menu. The hotel could do with some updating and the some staff need more customer service training (especially on friendliness & not asking for tips before they've even finished the job), but it was overall a good trip.

We found the prices quite high, but understandable given the temporary monopoly GE have on flights to Gambia from the UK. However, the service was decent.

We first went to Cape Verde for a holiday, the first year you could fly direct there, I think that was in 2007, and we have been back many many times since, always booked with the Cape Verde experience we love the hotel Morabeza, the staff/rooms/location are perfect, such a lovely relaxing holiday and great weather, we will be back, thank you everyone and keep up the good work

The Tour Operator is fantastic, I booked over the phone, and was treated really well everything we asked her to do eg, the room location we wanted, and the seat numbers on the plane you name it and they did it no problem at all, the paper work arrived a few weeks before departure as they said it would, such a professional friendly manner from start to finish, we have used Cape Verde Experience many many times and will continue to do so

A very well organised trip to a extremely pleasant hotel in an unforgettable country.

Easy to book through, very efficient with travel and accommodation paperwork, at short notice. Supportive during our stay and keen to get feedback on our return.

Lots of sun, fishing and birdwatching

My sister did the booking, but all documentation, airport transfer and hotel very very good

As Regular visitors to Gambia, had 2 weeks enjoying the lovely weather on the beach, fishing and birdwatching. Gambians are generally very friendly and helpful, always enjoy getting out and about into the countryside and smaller villages.

Easy online booking and great staff support when adding additional traveller. Good communication prior to travel & comprehensive travel documentation. Staff support and transfer on arrival was very good, hotel excellent. We’ll certainly use Gambia Experience and Kombo Beach Hotel again

An unforgettable experience.

Cape Verde Experience ticked every box.

As stated

Kept us fully informed of events etc.

Worst holiday ever. Horrible, old, dirty and broken items in the room. Had to pay extra for a sea view. The beach and the staff are the only good things about this hotel.

Much better service on previous trips.

A relaxing holiday at the Ngala Lodge which is a mini paradise, both in its natural environment and the food that it serves.

Very professional.