AITO: The Association of Independent Tour Operators
McKinlay Kidd

McKinlay Kidd Traveller Reviews

Reviews of McKinlay Kidd

Overall Company Rating
100%
Excellent 893
Good 11
Average 0
Poor 4
Terrible 0
Reviews Submitted: 908
Reviews Accepted: 907
Reviews Rejected: 1
907 reviews
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Orkney & Shetland Self-drive by Ian M, 2 Jul 2015
Holiday Rating:

Holiday Excellent but Flybe need to consider their customers

5 night hotel/car holiday on Orkney including a flight to and tour of Papa Westray Everything was first class, hotel, tours and general experience. Only tainted by our experience at Glasgow Airport. We checked in at 9.30am for an 11.00 departure. We eventually left the ground at 7.30pm having been given no explanation as why we were being delayed. We were eventually told by staff that the flight would leave at 5.30 but learned later from a ...

5 night hotel/car holiday on Orkney including a flight to and tour of Papa Westray Everything was first class, hotel, tours and general experience. Only tainted by our experience at Glasgow Airport. We checked in at 9.30am for an 11.00 departure. We eventually left the ground at 7.30pm having been given no explanation as why we were being delayed. We were eventually told by staff that the flight would leave at 5.30 but learned later from a fellow passenger that the plane hadn't even left Kirkwall at that time!

Rating for tour operator:

Excellent

McKinlay Kidd responded to this review on 03 Aug 2015:

Thanks very much for your review. I am delighted that you enjoyed your holiday overall, despite the disrupted start. As you are aware we have taken up your complaint directly with the airline and you have been offered compensation for the severe delay suffered. We have also urged Flybe to improve their communication to passengers in such circumstances.

Classic Round Scotland by Train by BritTouristLovingBritain&NIreland, 2 Jul 2015
Holiday Rating:

Very professional organisation, excellent accommodation and thoroughly enjoyable experience.

Journey by rail around Scotland, including on steam trains through spectacular countryside. This gave us a wonderful experience in the Scottish Highlands. We found the Scottish people most pleasant and always very helpful.

Journey by rail around Scotland, including on steam trains through spectacular countryside. This gave us a wonderful experience in the Scottish Highlands. We found the Scottish people most pleasant and always very helpful.

Rating for tour operator:

Very helpful and keen to adjust the train holiday to our requirements. The itinerary was well planned and executed. Accommodation and dining suggestions were excellent. The information pack was first class and we felt we received the holiday the operator described.

McKinlay Kidd responded to this review on 03 Jul 2015:

Many thanks indeed for your kind comments. This is one of our most popular touring ideas, and we are always delighted to be able to customise it to suit clients' particular preferences.

Cork to Connemara by Geoff, 1 Jul 2015
Holiday Rating:

McKinlay Kidd west of Ireland tour.

We went for ten days motoring and stayed in five hotels booked and recommended by McKinlay Kidd. It was altogether enjoyable and every thing worked. We are pleased to recommend them.

We went for ten days motoring and stayed in five hotels booked and recommended by McKinlay Kidd. It was altogether enjoyable and every thing worked. We are pleased to recommend them.

Rating for tour operator:

Eficient, courteous and helpful.

Orkney & Shetland Self-drive by Sara, 26 Jun 2015
Holiday Rating:

Perfect Independent Tour

We journeyed to Orkney for the Ultimate Orkney Experience with McKinley Kidd. The details provided were spot on and very thorough. The car hire excellent and car very comfortable. The hotel chosen was as advertised and in a great central location for both driving the island and walking in Kirkwall. Papa Westray is a must addition to a stay in Orkney. The ancient site of Knap Howe is one of the best sites we visited. The nature walk with the ...

We journeyed to Orkney for the Ultimate Orkney Experience with McKinley Kidd. The details provided were spot on and very thorough. The car hire excellent and car very comfortable. The hotel chosen was as advertised and in a great central location for both driving the island and walking in Kirkwall. Papa Westray is a must addition to a stay in Orkney. The ancient site of Knap Howe is one of the best sites we visited. The nature walk with the ranger was both educational and fun. Flying on the shortest commercial flight to get there (2 minutes) was a kick. Orkney is a magical place and one I wish to return.

Rating for tour operator:

Excellent service and very thorough details for an independent journey. I will use McKinley Kidd again for travels to this part of the world.

McKinlay Kidd responded to this review on 30 Jun 2015:

Many thanks for your kind comments. These are indeed really special islands. We would be delighted of course to assist with a return trip.

McKinlay Kidd by Bobby, 24 Jun 2015
Holiday Rating:

Amazing Islay

3 days spent in the peaceful setting of Islay, scurrying about the island a hired fiesta & staying at a small, but excellent hotel. Holiday was brilliantly organised by McKinlay kidd, enabling me to have a very relaxing break.

3 days spent in the peaceful setting of Islay, scurrying about the island a hired fiesta & staying at a small, but excellent hotel. Holiday was brilliantly organised by McKinlay kidd, enabling me to have a very relaxing break.

Rating for tour operator:

Very helpful, not too expensive & most efficient. Is genuinely interested in giving clients an enjoyable holiday & I am happy to recommend them to everybody.

McKinlay Kidd by Mrs C, 23 Jun 2015
Holiday Rating:

Fantastic, it was something we have never experienced before.

A fantastic holiday skilfully and thoughtfully put together by a well organised efficient company. The diversity and uniqueness of this holiday is something very special.

A fantastic holiday skilfully and thoughtfully put together by a well organised efficient company. The diversity and uniqueness of this holiday is something very special.

Rating for tour operator:

Can only reiterate above comments. The tour company was brilliant. Special thanks to Anna for sorting everything for us.

McKinlay Kidd responded to this review on 24 Jun 2015:

We are delighted you enjoyed your exploration of the Shetland Islands. These are indeed a unique and special part of the British Isles. Thank you also for your kind appreciation of our service.

Classic Round Scotland by Train by Mikey, 17 Jun 2015
Holiday Rating:

Fabulous accommodations, worry free travel, incredible food, wonderful sights to see - what more could you ask for??

The weather tried to put a damper on the holiday but with so many options of what to do, it was a perfect holiday. Everything was thought through to make it a fabulous overall experience that I heartily recommend!

The weather tried to put a damper on the holiday but with so many options of what to do, it was a perfect holiday. Everything was thought through to make it a fabulous overall experience that I heartily recommend!

Rating for tour operator:

Even with the impending rail strike they were able to put us at ease - they thought of everything so we could sit back and enjoy the experiences.

McKinlay Kidd responded to this review on 18 Jun 2015:

We are all delighted that you enjoyed the holiday, and very much appreciate your feedback.

McKinlay Kidd by The Roys, 14 Jun 2015
Holiday Rating:

McKinlay Kidd - Food Experience

Absolutely brilliant.

Absolutely brilliant.

Rating for tour operator:

Their service is outstanding - second to none.

McKinlay Kidd responded to this review on 18 Jun 2015:

Thank you so much Ian. Its always great to hear from regular customers.

McKinlay Kidd by YellowHoods, 1 Jun 2015
Holiday Rating:

Perfectly judged

Three weeks in the Scottish islands. Excellent itinerary, great choice of accommodation.

Three weeks in the Scottish islands. Excellent itinerary, great choice of accommodation.

Rating for tour operator:

McKinlay Kidd not only organised an excellent holiday for us, they were also available to instigate a contingency plan when it looked as though our Oban-Barra ferry might be cancelled. Comforting.

McKinlay Kidd responded to this review on 08 Jun 2015:

Thank you very much for your feedback.

Classic Round Scotland by Train by Wallaby, 29 May 2015
Holiday Rating:

Dream Trip of a Lifetime

We enjoyed a lovely Train Tour around Scotland, including stops at Glasgow, Spean Bridge, Isle of Skye, Inverness, Pitlochry and Edinburgh. McKinley had pre-booked all of our trains, taxis or alternative transport, accomodations in fine country inns, and city B & B's.

We enjoyed a lovely Train Tour around Scotland, including stops at Glasgow, Spean Bridge, Isle of Skye, Inverness, Pitlochry and Edinburgh. McKinley had pre-booked all of our trains, taxis or alternative transport, accomodations in fine country inns, and city B & B's.

Rating for tour operator:

Everything was so easy and comfortable. We were free to relax and enjoy every minute, and there were no nasty surprises - in fact we were overwhelmed every day by what a wonderful adventure we were having. We could not be happier with the arrangements, and looked forward to every day, hoping the days wouldn't go by too fast.

McKinlay Kidd responded to this review on 29 May 2015:

Thank you for your kind words Valerie. We are delighted that you enjoyed your tour of Scotland.