AITO: The Association of Independent Tour Operators
Martin Randall Travel

Martin Randall Travel Traveller Reviews

Reviews of Martin Randall Travel

Overall Company Rating
99%
Excellent 1094
Good 34
Average 4
Poor 0
Terrible 0
Reviews Submitted: 1132
Reviews Accepted: 1132
Reviews Rejected: 0
1132 reviews
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Martin Randall Travel by WPS, 3 Apr 2019
Holiday Rating:

Excellent.

A guided tour of Palladian villas in the Veneta - based in Vicenza.

A guided tour of Palladian villas in the Veneta - based in Vicenza.

Rating for tour operator:

Martin Randall are infinitely painstaking, professional, understanding & amiable.

Martin Randall Travel by Boph, 1 Apr 2019
Holiday Rating:

Palladian Villas in the Veneto

Our tour guide was scholarly and entertaining. The tour was brilliantly organised in every way - never rushed but covered a great deal.

Our tour guide was scholarly and entertaining. The tour was brilliantly organised in every way - never rushed but covered a great deal.

Rating for tour operator:

Martin Randall

Martin Randall Travel by Petersfield Singer, 30 Mar 2019
Holiday Rating:

Memorable

From the outset when we met our lecturer at Heathrow Airport, we were secure in the knowledge that everything was taken care of, and that any glitches would be ironed out instantly. Our knowledgeable lecturer and our efficient tour manager between them took care of every eventuality.

From the outset when we met our lecturer at Heathrow Airport, we were secure in the knowledge that everything was taken care of, and that any glitches would be ironed out instantly. Our knowledgeable lecturer and our efficient tour manager between them took care of every eventuality.

Rating for tour operator:

Martin Randall's good name is well deserved and every time we travel with them we are secure in the knowledge that everything possible will be done for everyone's comfort and full enjoyment.

Martin Randall Travel by STRAWBEEKEPER, 21 Mar 2019
Holiday Rating:

In the hands of knowledgeable staff and expert lecturer.

Golden Age of British Painting. A good support to my research/studies-high in content. The fellow members of the 'trip' were equally important and MR provided excellent opportunities for relaxed conversation-eg lunch at R Whistler restaurant-own room.

Golden Age of British Painting. A good support to my research/studies-high in content. The fellow members of the 'trip' were equally important and MR provided excellent opportunities for relaxed conversation-eg lunch at R Whistler restaurant-own room.

Rating for tour operator:

They are head and shoulders above the rest. Impressive research-use of original prints, sound historic research for underpinning of the tours.

Martin Randall Travel by Penguin, 20 Mar 2019
Holiday Rating:

Comprehensive cultural tour of Sicily

AN excellent three centre tour of all cultural aspects of Sicily with expert lecturer.

AN excellent three centre tour of all cultural aspects of Sicily with expert lecturer.

Rating for tour operator:

All very efficient despite my late booking

Martin Randall Travel by Mid Wales Solo, 18 Mar 2019
Holiday Rating:

Valletta Baroque Festival

A mixture of classical music and history of Malta. Each day well planned making visits very enjoyable. Evenings - dinner and music. Expert lecturer and tour manager. Everything thought of and problems always solved quickly and to everyone's satisfaction. a totally relaxed and enjoyable holiday.

A mixture of classical music and history of Malta. Each day well planned making visits very enjoyable. Evenings - dinner and music. Expert lecturer and tour manager. Everything thought of and problems always solved quickly and to everyone's satisfaction. a totally relaxed and enjoyable holiday.

Rating for tour operator:

Martin Randall Travel - brilliant - nothing is left to chance. Well constructed tours with a good balance of activities. Make you feel completely at ease - as a holiday should be!

Martin Randall Travel by Gastronome, 17 Mar 2019
Holiday Rating:

Amazing food

A gastronomic tour in Andalucia, including fantastic restaurants, and beautiful sights.

A gastronomic tour in Andalucia, including fantastic restaurants, and beautiful sights.

Rating for tour operator:

Martin Randall Travel

Martin Randall Travel by tropdevin, 17 Mar 2019
Holiday Rating:

Spanish food and culture

Interesting high quality meals; quirky but good hotels; wine, sherry and olive oil tastings; visits to splendid architecture in Cordoba and Seville.

Interesting high quality meals; quirky but good hotels; wine, sherry and olive oil tastings; visits to splendid architecture in Cordoba and Seville.

Rating for tour operator:

Well planned and organised trip. Interesting meals, hotels and visits.

Reviewer's images:
Martin Randall Travel by DOWNLAND, 2 Mar 2019
Holiday Rating:

stimulating and amusing

We attended two Operas at the Welsh National Opera, staying in a very comfortable Hotel and visiting other cultural centres in the town . A three day break which was packed with interest, excellently led.

We attended two Operas at the Welsh National Opera, staying in a very comfortable Hotel and visiting other cultural centres in the town . A three day break which was packed with interest, excellently led.

Rating for tour operator:

I was impressed with my first tour with Martin Randall, the quality of the pre-orientation and the leadership of the events on the ground

Martin Randall Travel by Annie, 17 Feb 2019
Holiday Rating:

Wonderful holiday, Delta dr3eadful.

Good tour of Guatemala, Honduras and Belize.

Good tour of Guatemala, Honduras and Belize.

Rating for tour operator:

Booking was excellent, it remains to be seen how they handle our complaints about our flights there and back.

Martin Randall Travel responded to this review on 18 Feb 2019:

Dear Mr and Mrs Stephen, thank you for your feedback. We would like to reiterate our apologies that flight and immigration delays in the USA led to you missing your connection from Atlanta back to London. Unfortunately, our options from Belize City are limited and this affects which airline and route we can choose for the flight to Guatemala City.

I know we have already been in contact with you to say that we are speaking to Delta airlines about a refund of your business class seat, and we will be in touch again as soon as we have news.

Best wishes,
Sophie Wright, Operations Manager