AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 449
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 458
Reviews Accepted: 458
Reviews Rejected: 0
458 reviews
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Expert Africa by Peter from Ealing, 28 Feb 2016
Holiday Rating:

32 day trip to Rwanda and Namibia

We had a long and complicated itinerary to see Rwanda (which is new to us) and then to Namibia which we have previously visited many times. Expert Africa were very good in helping us plan the itinerary to see as much as possible in a short time. We had a guided tour in Rwanda (with driver/guide) and a self-drive 4x4 in Namibia with numerous pre-booked special treks and visits recommended and arranged by Expert Africa (eg. mountain gorillas ...

We had a long and complicated itinerary to see Rwanda (which is new to us) and then to Namibia which we have previously visited many times. Expert Africa were very good in helping us plan the itinerary to see as much as possible in a short time. We had a guided tour in Rwanda (with driver/guide) and a self-drive 4x4 in Namibia with numerous pre-booked special treks and visits recommended and arranged by Expert Africa (eg. mountain gorillas and chimpanzees in Rwanda, Desert Rhinos and Epupa Falls in Namibia). With so many reservations there was a lot of scope for something to go wrong but absolutely everything booked for us worked and we felt the standard of places we were booked into was generally excellent. Expert Africa guided us well by creating an itinerary where we could keep to schedule but without it being too hectic. In short we feel Expert Africa did a better than excellent job, pretty well as perfect as it could be.

Rating for tour operator:

There were numerous organisations sub-contracted by Expert Africa all of which delivered what was expected

Tailor-made Namibia Safari by The Ys of London, 23 Feb 2016
Holiday Rating:

Stunning visual experience in friendly country

We had 9 days self driving in Namibia, visiting old colonial towns, ghost diamond rush towns, magnificent dunes and Africa's biggest canyon. All places where we stayed we well appointed with good and varied food.

We had 9 days self driving in Namibia, visiting old colonial towns, ghost diamond rush towns, magnificent dunes and Africa's biggest canyon. All places where we stayed we well appointed with good and varied food.

Rating for tour operator:

Helpful, responsive and put together at short notice and for an unusually short duration a tour encompassing so many aspects of Namibia.

Expert Africa by Mr & Mrs E from the IOM, 22 Feb 2016
Holiday Rating:

The holiday was amazing and exactly fitted the criteria I had requested advice on. It surpassed my expectations and especially satisfied the requirements we had for a safari suitable for an 8 year old.

The holiday was an amazing experience and ticked all of the boxes I had specifically asked for. The accommodation, location, service, people , food, activities and child friendliness were all exemplary and faultless. From the time we landed to the time we left everything was just wonderful.

The holiday was an amazing experience and ticked all of the boxes I had specifically asked for. The accommodation, location, service, people , food, activities and child friendliness were all exemplary and faultless. From the time we landed to the time we left everything was just wonderful.

Rating for tour operator:

Eleanor Dunkels from Expert Africa was superb. She listened to my request and she surpassed my expectations in understanding my requirements for a family safari experience. She clearly explained why some places I had considered might not be the best for our son and gave me options she considered to be the best for the time we had available and for the specific request i had made.. Eleanor was spot on! I would recommend her and Expert Africa to anyone and my next African experience will certainly be with them.

Expert Africa by Dr A H 16, 20 Feb 2016
Holiday Rating:

Expertly put together package

A lovely country to visit with an incredible contrast of experiences.

A lovely country to visit with an incredible contrast of experiences.

Rating for tour operator:

We have used them before and returned to use them again as we knew they would give good advice and organise our trip impeccably

Tailor-made N. Tanzania Safari by Morogoro Mouse, 17 Feb 2016
Holiday Rating:

A Perfect Valentine's Day

I arrived in Ndutu the day before Valentine's day and was picked up by my guide at the air strip. I was a little concerned that I wasn't going to the right camp as all the guides approached people saying just the name of the camp they were from. I thought I had got it right, but I wasn't sure. I would have felt more relaxed if the guide had addressed me by name. We set off straight away for a game drive which was brilliant after being cooped ...

I arrived in Ndutu the day before Valentine's day and was picked up by my guide at the air strip. I was a little concerned that I wasn't going to the right camp as all the guides approached people saying just the name of the camp they were from. I thought I had got it right, but I wasn't sure. I would have felt more relaxed if the guide had addressed me by name. We set off straight away for a game drive which was brilliant after being cooped up inside small aircraft for about 4 hours. I was asked what animals I would like to see and my request to see a cheater was met. A nice surprise on the way to the camp was that we stopped in the middle of nowhere to celebrate a 60th birthday with champagne and cake and other camp guests. This was a great way to break the ice and meet fellow campers. The staff were very attentive, topping my glass and plate up as soon as it was empty and bringing me a blanket when they saw I was shivering a little. I enjoyed a pre dinner drink around the camp fire and then dinner under the stars. I was little anxious on retiring to my tent that I would be cold as the temperature had dropped and the wind was getting up and I had not brought pyjamas or any thing warm. So I was delighted when slipping in to bed to find a hot bottle which kept me as warm as toast. The next morning I was awoken with coffee and heart shaped biscuits and a greeting of 'Happy Valentine's day'. It was 5am and the sky was star studded, it was mesmerising. We set off to the hot air balloon site, but as the sun began to rise so the fog descended. I was devastated when our pilot told us we would not be able to take off and he would have to cancel the flight. Then after 10 minutes or so hanging around despondently he shouted out 'all aboard' and we were off gliding higher and higher in to the sky, the fog of just minutes before a distant memory. The visibility was amazing. We saw some wild life, but just the feeling of floating in the sky over vast expanses of nothingness was incredible.We were in the air for an hour and a half and then landed to be offered cold champagne before moving on to our breakfast spot. A temporary kitchen had been set up in the middle of nowhere and our table laid under the shade of a tree. We were offered tea or coffee, fresh fruit juice, a selection of fruits, freshly baked bread and a full English breakfast plus more champagne nicely chilled. Once breakfast was over I was transported to join the rest of my group and although a little disappointed that I had missed seeing the birthing of many baby wildebeast, was consoled when we stumbled upon the migration, thousands of wildebeest as far as the eye could see. think this was my best Valentine's day ever. I would say to those travelling alone that although many people think of safaris as being for honeymooners they are perfect for single travellers. You never feel alone, you are treated like royalty and in the intimacy of the jeep all barriers are broken down. The next morning I had one last short game drive before catching my flight, I had no particular expectations, it was just nice to be out in the wild a few hours longer. Then an amazing thing happened, we came upon a lone baby wildebeest, only hours old with low life expectancy as easy prey for lions and cheaters. It attached itself to our jeep for protection and together with two other jeeps we tried to lead it to the safety of a herd of adult wildebeest. It followed behind us skipping and jumping, running fast until exhaustion took over and it all but gave up. We stopped to allow it to rest and got out of the jeep for a couple of minutes to stretch our legs. The little calf come up to me and began nuzzling my leg and butting me. At that point I knew if we didn't save it I would be heart-broken. We set off again, and then, in the distance, like coming upon an oasis we saw a small herd of male adults with one female. What happened next I will remember for ever. The herd saw the calf and lifted their heads standing stock still and alert, then in unison they began to canter towards the baby, surrounding it with the protection of their bodies. It played with the male adults butting them and being pushed over and then suckled on the female. We had done it- the baby was safe. I can without doubt say this has been the experience of a lifetime. If I were to give any advice at all to any one venturing on their first safari, it would be to have no expectations, don't go looking for anything in particular, just slowly meander through the bush, enjoy the wide open spaces and any animals you come upon and wait for the 'wild' to surprise you. I didn't see a 'birthing' but what I did see and experience was unique and unforgettable.

Rating for tour operator:

James was excellent from beginning to start. He even got the camp to agree to waive the single supplement for which I was very grateful. I would definitely use Expert Africa again and would ask for James.

Tailor-made South Africa Holiday by The Biggin Bees, 11 Feb 2016
Holiday Rating:

Amazing

A Trip to South Africa by Expert Africa , more than exceeded our expectations . we shall continue to use this quality company.

A Trip to South Africa by Expert Africa , more than exceeded our expectations . we shall continue to use this quality company.

Rating for tour operator:

Our 10th trip with Expert Africa , Total Quality

Tailor-made Kenya Safari by Tony, 8 Feb 2016
Holiday Rating:

Superb Safari

Our trip was to 3 different camps in Kenya. (Offbeat Meru in Meru, Kicheche Laikipia in Ol Pejeta and Kicheche Bush in Olare Motorogi. We were very happy with each of the camps, food was excellent (as non-meat eaters we were very well catered for), guiding and wildlife viewing was excellent. All arrangements worked very smoohly. We had a wonderful trip.

Our trip was to 3 different camps in Kenya. (Offbeat Meru in Meru, Kicheche Laikipia in Ol Pejeta and Kicheche Bush in Olare Motorogi. We were very happy with each of the camps, food was excellent (as non-meat eaters we were very well catered for), guiding and wildlife viewing was excellent. All arrangements worked very smoohly. We had a wonderful trip.

Rating for tour operator:

The tour operator was very careful to listen to our requirementsand was very keen to find out what we wanted from the trip. They were very knowledgeable, having visited the camps themselves. Advice was very good. It is the second time we have used Expert Africa, and we will use them again.

Tailor-made Kenya Safari by stonestacker, 29 Jan 2016
Holiday Rating:

First rate classic African safari

We were extremely pleased with the prompt response, efficiently organized tour and great properties that were booked for us by Expert Africa. All facets of our trip were well coordinated, with the transfers between camps and airports waiting for us with a name placard and a friendly person. This has been our sixth safari and one of the best we have experienced. We would go with Expert Africa again and recommend them to our friends. We ...

We were extremely pleased with the prompt response, efficiently organized tour and great properties that were booked for us by Expert Africa. All facets of our trip were well coordinated, with the transfers between camps and airports waiting for us with a name placard and a friendly person. This has been our sixth safari and one of the best we have experienced. We would go with Expert Africa again and recommend them to our friends. We had not been to Kenya since 2001, but would definitely return.

Rating for tour operator:

Eleanor was very prompt with answering our questions and designed our safari just the way we had suggested to her. All the information that we needed for our trip was provided.

Expert Africa by AMJB, 26 Jan 2016
Holiday Rating:

Expert Africa review

Knowledgeable about the places we planned to visit so that we were able to stay in a variety of locations, spending enough time in each to enjoy the area/activities.

Knowledgeable about the places we planned to visit so that we were able to stay in a variety of locations, spending enough time in each to enjoy the area/activities.

Tailor-made Kenya Safari by AlisonB, 21 Jan 2016
Holiday Rating:

Wonderful time at alfajiri

A fantastic place to relax, regroup and reflect upon two weeks of had graft safari'ing. We were desperately in need of peace and quiet and looking after following 15 days of intense travelling and early morning starts and trekking up volcanoes and the like.

A fantastic place to relax, regroup and reflect upon two weeks of had graft safari'ing. We were desperately in need of peace and quiet and looking after following 15 days of intense travelling and early morning starts and trekking up volcanoes and the like.

Rating for tour operator:

Expert Africa NEVER disappoint - they are knowledgable, experienced individuals who can be relied upon to deliver a professional, insightful and highly considered set of options for the client to decide on what type of experience they want at a price which fits their budget