AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
99%
Excellent 494
Good 8
Average 1
Poor 0
Terrible 1
Reviews Submitted: 504
Reviews Accepted: 504
Reviews Rejected: 0
504 reviews
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Tailor-made N. Tanzania Safari by S+I, 3 Feb 2026
Holiday Rating:

Fantastic African Adventure

We used Expert Africa to plan our trip to Tanzania and Rwanda and we have a fantastic time! Their support throughout the entire planning process and then while in country was invaluable. I would highly recommend them to anybody looking to plan an African trip.

We used Expert Africa to plan our trip to Tanzania and Rwanda and we have a fantastic time! Their support throughout the entire planning process and then while in country was invaluable. I would highly recommend them to anybody looking to plan an African trip.

Rating for tour operator:

Lyndsey Marris from Expert Africa was very knowledgable, kind and efficient and took much time to answer all my questions both during the planning stages of our trip and while we were in Africa! Very well organized company.

Tailor-made Kenya Safari by SteveH, 27 Jan 2026
Holiday Rating:

Another fantastic safari organised by Expert Africa

Expert Africa have yet again excelled at putting together another amazing safari for me in Kenya. Brilliant camps, excellent guides, fantastic wildlife and seamless arrangements with Expert Africa's usual attention to detail.

Expert Africa have yet again excelled at putting together another amazing safari for me in Kenya. Brilliant camps, excellent guides, fantastic wildlife and seamless arrangements with Expert Africa's usual attention to detail.

Rating for tour operator:

Thanks again Expert Africa for putting together all the arrangements which made my trip so memorable!

Expert Africa responded to this review on 28 Jan 2026:

Steve, thank you so much for this lovely review. We're delighted to hear you enjoyed another brilliant return to Africa - with familiar camps and new alike! We know the Offbeat and Saruni teams loved meeting you, and we'll look forward to assisting with any future plans to return.

Tailor-made Zimbabwe Safari by Steve, 27 Jan 2026
Holiday Rating:

Little Makololo Camp, Zimbabwe

An excellent safari camp run in an eco-friendly way by Wilderness Safaris. Expert Africa have always advised us well and provided what they said they would do.

An excellent safari camp run in an eco-friendly way by Wilderness Safaris. Expert Africa have always advised us well and provided what they said they would do.

Rating for tour operator:

This is the third time we have used Expert Africa and will always return to them for any future trips to Africa.

Expert Africa responded to this review on 28 Jan 2026:

Thank you very much for your kind feedback — we’re delighted you enjoyed your stay at Little Makalolo - and had some good game viewing too! We really appreciate your continued trust in Expert Africa.

Tailor-made Zambia Safari by Mary Ellen, 20 Jan 2026
Holiday Rating:

Exceptional Safari to Zambia with Expert Africa

(Overdue review from September 2025) Having never been on safari before, we depended on Expert Africa to guide us every step of the way from selecting a country to selecting camps. They did not disappoint. Each of the 2 hotels we stayed in (Lusaka and Victoria Falls) were of high standard with excellent service. Each of the 3 camps were exceptional. The accommodation was beautiful and well-appointed and the service and food in the camps ...

(Overdue review from September 2025) Having never been on safari before, we depended on Expert Africa to guide us every step of the way from selecting a country to selecting camps. They did not disappoint. Each of the 2 hotels we stayed in (Lusaka and Victoria Falls) were of high standard with excellent service. Each of the 3 camps were exceptional. The accommodation was beautiful and well-appointed and the service and food in the camps was first class. Let's not forget about the animals and birds! The level of organisation was flawless. We had multiple transfers between hotels, safari camps and airports including circa 6 internal flights, ranging from medium sized to 4-seaters. We never had to worry, wait or think about what to do next. Someone was always there to assist us. Every security check, check-in, baggage claim and transfer was handled efficiently, allowing us to relax and focus entirely on enjoying our experience.

Rating for tour operator:

(Overdue review from September 2025) Having never been on safari before, we depended on Expert Africa to guide us every step of the way from selecting a country to selecting camps. They did not disappoint. Each of the 2 hotels we stayed in (Lusaka and Victoria Falls) were of high standard with excellent service. Each of the 3 camps were exceptional. The accommodation was beautiful and well-appointed and the service and food in the camps was first class. Let's not forget about the animals and birds! The level of organisation was flawless. We had multiple transfers between hotels, safari camps and airports including circa 6 internal flights, ranging from medium sized to 4-seaters. We never had to worry, wait or think about what to do next. Someone was always there to assist us. Every security check, check-in, baggage claim and transfer was handled efficiently, allowing us to relax and focus entirely on enjoying our experience.

Expert Africa responded to this review on 26 Jan 2026:

It was such a pleasure to help plan your trip, and I’m delighted that after pandemic-postponement you finally got to celebrate your anniversary in style! Zambia is one of my favourite locations, and I’m just over the moon you loved it just as much. 

It's really appreciated that you took the time to leave your thoughts, and we hope the memories of this trip will be long-lasting! With best wishes, Amanda @ Expert Africa.

Tailor-made Kenya Safari by Filipe, 27 Dec 2025
Holiday Rating:

Fantastic Kenya Safari and Beach experience

A magnificent vacation. Expectations exceeded. Beautiful places, fantastic experiences, and very hospitable people.

A magnificent vacation. Expectations exceeded. Beautiful places, fantastic experiences, and very hospitable people.

Rating for tour operator:

Always helpful, with prompt and direct answers, and a genuine desire to help.

Expert Africa responded to this review on 02 Jan 2026:

Thank you so much for this lovely feedback, Filipe. We're so delighted you found the planning process straightforward and helpful, and even happier to know your safari and beach holiday exceeded expectations with warm teams and connections made along the way. We hope to be able to assist with future prospective travels and all the best for 2026 in the meantime!

Tailor-made Namibia Safari by Jake and Ande from the US, 1 Dec 2025
Holiday Rating:

Sixteen fabulous days in Namibia

We took a self-drive tour of Namibia in late Oct-November with the help of Expert Africa. Everything went perfectly and we couldn't have done it without their help.

We took a self-drive tour of Namibia in late Oct-November with the help of Expert Africa. Everything went perfectly and we couldn't have done it without their help.

Rating for tour operator:

Sabina at Expert Africa helped me plan the entire trip. She listened to what we wanted to see and how we liked to travel and helped me put together a perfect tour.

Expert Africa responded to this review on 03 Dec 2025:

We were grateful for this opportunity to help these travellers' plan their Namibia adventure - we couldn't be happier that this turned out to be one of their best trips. Especially as this was their first time booking through an agent and they found the experiences wonderful.

Tailor-made Botswana Safari by Oli, 28 Nov 2025
Holiday Rating:

Once in a lifetime

A safari in the Okavango Delta, Botswana

A safari in the Okavango Delta, Botswana

Rating for tour operator:

Expert Africa

Expert Africa responded to this review on 11 Dec 2025:

It was wonderful to hear all about how much these travellers enjoyed their safari and the multitude of amazing wildlife sightings they enjoyed. A highlight for them was the warm welcomes and wonderful people they encountered.

Expert Africa responded to this review on 11 Dec 2025:

It was a pleasure to help these travellers plan a safari that was so memorable for them, and wonderful to then hear how special the experience was.

Tailor-made Botswana Safari by Fergus74, 26 Nov 2025
Holiday Rating:

Botswana with Expert Africa

This was a celebration of 20 years of marriage. We had done self drive safari before but the guided experience, faultlessly arranged by Expert Africa, meant we say many many more times the wildlife and had access to geography and knowledge through the guides that made the trip truly special.

This was a celebration of 20 years of marriage. We had done self drive safari before but the guided experience, faultlessly arranged by Expert Africa, meant we say many many more times the wildlife and had access to geography and knowledge through the guides that made the trip truly special.

Rating for tour operator:

Maruska from Expert Africa was helpful beyond belief and we chose EA because of her knowledge and obvious love for the region.

Expert Africa responded to this review on 26 Nov 2025:

It was a pleasure to help these travellers with such a varied safari that made the most of what is special about November, and the arrival of the first rains. We’re delighted they saw so much wildlife, and also thoroughly enjoyed the Tsodilo Hills and Victoria Falls too.

Expert Africa responded to this review on 26 Nov 2025:

There is never a bad time to go on safari – you just have to know where to go and what to look for to fulfil the experiences you’d like to have! November, and the start of the rains, particularly suited these travellers who loved nature and learning about relationships between animals, birds and eco-systems. I thoroughly enjoyed planning their safari with them and am delighted it was so special.

Tailor-made Namibia Safari by The Hedgies, 15 Nov 2025
Holiday Rating:

Wonderful trip to Namibia

A wonderful holiday in Namibia, a country of stunning landscapes, friendly people and beautiful animals. We knew nothing about the country before our trip but were guided and organised by Expert Africa

A wonderful holiday in Namibia, a country of stunning landscapes, friendly people and beautiful animals. We knew nothing about the country before our trip but were guided and organised by Expert Africa

Rating for tour operator:

They really listen to what you want and organise it thoroughly.

Expert Africa responded to this review on 26 Nov 2025:

It was a pleasure helping these travellers with planning their self-drive trip around Southern Namibia and introducing them to the dramatic scenery that this country has to offer.

Tailor-made Zimbabwe Safari by SWFC forever, 5 Nov 2025
Holiday Rating:

Outstanding experience

8 nights in Hwange: Camp Hwange (4) and Hwange Bush Camp (2) with fly camp (2).

8 nights in Hwange: Camp Hwange (4) and Hwange Bush Camp (2) with fly camp (2).

Rating for tour operator:

Expert Africa are on the ball in every respect: their advice, itinerary composition and communication. Outstanding professionals who readily share their enthusiasm for, and knowledge of, Africa.

Expert Africa responded to this review on 14 Nov 2025:

Dear Michael,
Many thanks for your generous review. It was a real pleasure assisting with your long-awaited return to Hwange after more than three decades. I very much hope we can plan further journeys together in the future.
Kind regards,
Tom