AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
99%
Excellent 490
Good 8
Average 1
Poor 0
Terrible 1
Reviews Submitted: 500
Reviews Accepted: 500
Reviews Rejected: 0
500 reviews
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Tailor-made Kenya Safari by Filipe, 27 Dec 2025
Holiday Rating:

Fantastic Kenya Safari and Beach experience

A magnificent vacation. Expectations exceeded. Beautiful places, fantastic experiences, and very hospitable people.

A magnificent vacation. Expectations exceeded. Beautiful places, fantastic experiences, and very hospitable people.

Rating for tour operator:

Always helpful, with prompt and direct answers, and a genuine desire to help.

Expert Africa responded to this review on 02 Jan 2026:

Thank you so much for this lovely feedback, Filipe. We're so delighted you found the planning process straightforward and helpful, and even happier to know your safari and beach holiday exceeded expectations with warm teams and connections made along the way. We hope to be able to assist with future prospective travels and all the best for 2026 in the meantime!

Tailor-made Namibia Safari by Jake and Ande from the US, 1 Dec 2025
Holiday Rating:

Sixteen fabulous days in Namibia

We took a self-drive tour of Namibia in late Oct-November with the help of Expert Africa. Everything went perfectly and we couldn't have done it without their help.

We took a self-drive tour of Namibia in late Oct-November with the help of Expert Africa. Everything went perfectly and we couldn't have done it without their help.

Rating for tour operator:

Sabina at Expert Africa helped me plan the entire trip. She listened to what we wanted to see and how we liked to travel and helped me put together a perfect tour.

Expert Africa responded to this review on 03 Dec 2025:

We were grateful for this opportunity to help these travellers' plan their Namibia adventure - we couldn't be happier that this turned out to be one of their best trips. Especially as this was their first time booking through an agent and they found the experiences wonderful.

Tailor-made Botswana Safari by Oli, 28 Nov 2025
Holiday Rating:

Once in a lifetime

A safari in the Okavango Delta, Botswana

A safari in the Okavango Delta, Botswana

Rating for tour operator:

Expert Africa

Expert Africa responded to this review on 11 Dec 2025:

It was wonderful to hear all about how much these travellers enjoyed their safari and the multitude of amazing wildlife sightings they enjoyed. A highlight for them was the warm welcomes and wonderful people they encountered.

Expert Africa responded to this review on 11 Dec 2025:

It was a pleasure to help these travellers plan a safari that was so memorable for them, and wonderful to then hear how special the experience was.

Tailor-made Botswana Safari by Fergus74, 26 Nov 2025
Holiday Rating:

Botswana with Expert Africa

This was a celebration of 20 years of marriage. We had done self drive safari before but the guided experience, faultlessly arranged by Expert Africa, meant we say many many more times the wildlife and had access to geography and knowledge through the guides that made the trip truly special.

This was a celebration of 20 years of marriage. We had done self drive safari before but the guided experience, faultlessly arranged by Expert Africa, meant we say many many more times the wildlife and had access to geography and knowledge through the guides that made the trip truly special.

Rating for tour operator:

Maruska from Expert Africa was helpful beyond belief and we chose EA because of her knowledge and obvious love for the region.

Expert Africa responded to this review on 26 Nov 2025:

It was a pleasure to help these travellers with such a varied safari that made the most of what is special about November, and the arrival of the first rains. We’re delighted they saw so much wildlife, and also thoroughly enjoyed the Tsodilo Hills and Victoria Falls too.

Expert Africa responded to this review on 26 Nov 2025:

There is never a bad time to go on safari – you just have to know where to go and what to look for to fulfil the experiences you’d like to have! November, and the start of the rains, particularly suited these travellers who loved nature and learning about relationships between animals, birds and eco-systems. I thoroughly enjoyed planning their safari with them and am delighted it was so special.

Tailor-made Namibia Safari by The Hedgies, 15 Nov 2025
Holiday Rating:

Wonderful trip to Namibia

A wonderful holiday in Namibia, a country of stunning landscapes, friendly people and beautiful animals. We knew nothing about the country before our trip but were guided and organised by Expert Africa

A wonderful holiday in Namibia, a country of stunning landscapes, friendly people and beautiful animals. We knew nothing about the country before our trip but were guided and organised by Expert Africa

Rating for tour operator:

They really listen to what you want and organise it thoroughly.

Expert Africa responded to this review on 26 Nov 2025:

It was a pleasure helping these travellers with planning their self-drive trip around Southern Namibia and introducing them to the dramatic scenery that this country has to offer.

Tailor-made Zimbabwe Safari by SWFC forever, 5 Nov 2025
Holiday Rating:

Outstanding experience

8 nights in Hwange: Camp Hwange (4) and Hwange Bush Camp (2) with fly camp (2).

8 nights in Hwange: Camp Hwange (4) and Hwange Bush Camp (2) with fly camp (2).

Rating for tour operator:

Expert Africa are on the ball in every respect: their advice, itinerary composition and communication. Outstanding professionals who readily share their enthusiasm for, and knowledge of, Africa.

Expert Africa responded to this review on 14 Nov 2025:

Dear Michael,
Many thanks for your generous review. It was a real pleasure assisting with your long-awaited return to Hwange after more than three decades. I very much hope we can plan further journeys together in the future.
Kind regards,
Tom

Tailor-made Kenya Safari by Paul, 7 Oct 2025
Holiday Rating:

Amazing African Adventure

We trekked to see gorillas in Rwanda and then did a safari in the Masai Mara, a truly fabulous experience

We trekked to see gorillas in Rwanda and then did a safari in the Masai Mara, a truly fabulous experience

Rating for tour operator:

We have used them twice now and they are definitely experts in their field, highly recommend.

Expert Africa responded to this review on 17 Oct 2025:

Thanks so much for your lovely review, Paul. I’m delighted to hear you had such a wonderful time in Rwanda and Kenya. I know that gorilla trekking was high on your safari wish list, and I’m so pleased it turned out to be such a highlight. It sounds like you enjoyed some fantastic wildlife in the Mara too, and Kinondo Kwetu must have been the perfect spot for some well-earned rest and relaxation at the end of your trip. We’ll look forward to helping you plan your next safari.

Tailor-made Kenya Safari by TI, 7 Sep 2025
Holiday Rating:

Incredible experience in Rwanda and Kenya - August / September 2025

Gorilla trekking in Rwanda and safari in the Maasai Mara, Kenya, were experiences of a lifetime. The intimate wildlife encounters in both places are memories we will never forget.

Gorilla trekking in Rwanda and safari in the Maasai Mara, Kenya, were experiences of a lifetime. The intimate wildlife encounters in both places are memories we will never forget.

Rating for tour operator:

10/10 experience! Expert Africa ensured our time in Rwanda (gorilla trekking) and Kenya (Maasai Mara safari) was seamless and exceptional. We were greatly taken care of every step of the way. Thank you to the entire team, from Parita at Expert Africa to every person on the ground we met along the way, for giving us the experience of a lifetime.

Expert Africa responded to this review on 03 Oct 2025:

Thank you for the lovely feedback. It was an absolute joy to arrange this special trip, and I am so thrilled you had so many memorable moments from the Gorilla trek - a surreal experience! to witnessing the Great Migration! Thank you for trusting us with your holiday. Best wishes, Parita @ Expert Africa.

Tailor-made N. Tanzania Safari by misslb, 3 Sep 2025
Holiday Rating:

An amazing a safari in Tanzania

A fantastic 7 night safari in 2 camps in Tanzania followed by 5 nights relaxing in Zanzibar. Our expert Africa team member listened to to our requirements and planned the perfect trip for us.

A fantastic 7 night safari in 2 camps in Tanzania followed by 5 nights relaxing in Zanzibar. Our expert Africa team member listened to to our requirements and planned the perfect trip for us.

Rating for tour operator:

The listened to our requirements and hopes and planned the perfect holiday. They communicated really well answering all our questions and queries. We were provided with excellent documentation that covered everything we could need. Our trip was extremely well organised and went like clockwork.

Expert Africa responded to this review on 03 Oct 2025:

Thank you so much for your wonderful review! We’re absolutely delighted that your trip to Tanzania and Zanzibar went so smoothly and turned out to be everything you had hoped for—and even more. It was a real pleasure for us to arrange this journey, and we’re overjoyed that your very first safari was such a memorable success. We’ll be excited to help you plan the next adventure when the time comes!

Tailor-made Zambia Safari by Ms R S 25, 3 Sep 2025
Holiday Rating:

One of the best trips we've ever taken!

We discovered Expert Africa while reading the Bradt Zambia Safari Guidebook and planning our itinerary. As independent travellers, we rarely use agents, but Expert Africa completely changed our perspective! From start to finish, Amanda, our main contact, was outstanding. Her detailed knowledge, thoughtful guidance, and ability to balance our wish list with our budget were impressive—and that was just the planning stage! Before we left, we ...

We discovered Expert Africa while reading the Bradt Zambia Safari Guidebook and planning our itinerary. As independent travellers, we rarely use agents, but Expert Africa completely changed our perspective! From start to finish, Amanda, our main contact, was outstanding. Her detailed knowledge, thoughtful guidance, and ability to balance our wish list with our budget were impressive—and that was just the planning stage! Before we left, we even received a hand-made travel wallet with our itinerary, a pen, luggage tags and a guidebook—a thoughtful touch we didn’t expect. Once we arrived, everything ran seamlessly from start to finish. We were met from every flight, experienced zero delays, and never encountered a single issue. Everyone who assisted us was warm, professional, and genuinely helpful. The lodges Amanda selected were outstanding—especially the staff—and the order of our national park visits (Kafue, Lower Zambezi, South Luangwa, and finally Mosi-oa-Tunya) worked perfectly. We loved that each lodge was small (10 rooms or fewer), creating a personal and intimate experience. We never had to check our itinerary—every lodge knew our schedule, transfers, and even that I’m vegetarian (and catered for it perfectly). Mini game drives during transfers were an added bonus, and the fact that we saw so few other vehicles on game drives—sometimes none at all—really enhanced the sense of being completely immersed in the wilderness. What stood out most was the sheer quantity and quality of the wildlife encounters. We’ve been on two safaris before, but never have we been so close to the animals. It felt as if we were immersed in their world, and they were completely unbothered by our presence. We watched elephants with calves calmly strolling past, leopards lounging in trees or walking by with their young, wild dogs resting in the shade, and lions crunching on a kill while hyenas howled and circled just feet away. We saw carmine bee-eaters fleeing from raptors, Martial eagles with a fresh catch, and African fish eagles perched high above. The soundtrack of hundreds of hippos cooling in the rivers was unforgettable. Add to that playful vervet monkeys and baby baboons, graceful giraffes nibbling on acacia trees, zebras in all their striped glory, inquisitive impalas, warthogs snuffling in the dirt, mongoose darting around, and genets slipping past at night. Every moment felt like stepping into a wildlife documentary – it was truly unforgettable. This was one of the best trips we’ve ever taken, and we’ve travelled extensively! We wholeheartedly recommend Expert Africa, and the parks and lodges we visited, to anyone dreaming of exploring this incredible part of the world.

Rating for tour operator:

See review above - it says it all!

Expert Africa responded to this review on 09 Sep 2025:

Thanks so much for such thoughtful and detailed feedback Rosa — I'm thrilled the safari lived up to your hopes, not only as a birthday celebration but also as an adventure filled with wildlife and birds!

I’m so pleased the balance of the itinerary worked well - I love the rustic luxury of the Zambian bushcamps, so I'm delighted to hear how much you both enjoyed them. Thank you for taking the time to share such kind words, it's really appreciated. With best wishes, Amanda @ Expert Africa.