AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 480
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 489
Reviews Accepted: 489
Reviews Rejected: 0
489 reviews
Sort by:
Tailor-made Zambia Safari by Miss S London, 2 Oct 2024
Holiday Rating:

Zambia Mobile Safari - the best ever

The absolute best thing I will probably do (unless I do this again!). Brilliant, unique experience from start to finish. Jason, the guide was excellent and really shared his knowledge and entertained the group. The more junior guide, Kamisa was excellent at spotting wildlife, answering questions and was supportive. Max and the guys at the camp couldn't have done better, I feel very humbled to have been on this trip. Excellent food, excellent ...

The absolute best thing I will probably do (unless I do this again!). Brilliant, unique experience from start to finish. Jason, the guide was excellent and really shared his knowledge and entertained the group. The more junior guide, Kamisa was excellent at spotting wildlife, answering questions and was supportive. Max and the guys at the camp couldn't have done better, I feel very humbled to have been on this trip. Excellent food, excellent waiting staff, the chef and baker were faultless - quite how the chef and the baker produce the food they do is puzzling. Hand baked treats at tea time in the morning & afternoon cakes and canapes in the evening, - I have never been so impressed. The attention to detail, such as warm water to wash your face in the morning and the way the tents were pulled down and put back up was a very smooth operation. Tables in the tents were rearranged at the next camp as they were left at the previous camp. We saw lots of animals and received in depth information from the guides on the workings of the eco system. I have never felt so connected to the earth, or touched by just how hard all involved worked to make this happen.

Rating for tour operator:

Listened to what I wanted, came up with a plan that demonstrated that they had listened and then Amanda walked me through every last detail, was available and really understood and had made multiple visits to the camps. I used the out of hours service for a question and was answered immediately. True experts in their product, which became clearer and clearer when I was there and heard experiences of other agents.

Expert Africa responded to this review on 16 Oct 2024:

We really appreciate your kind words. The team on the walking safari really are incredible. I loved my time with them when I was last in the Luangwa, and it’s great to hear you did also. It’s such a pleasure to be able to help with all and any questions from our travellers – having visited the camps and locations throughout Zambia extensively, it makes it a lot easier for us to be able to assist in detail. Knowing you were keen to experience the wilderness, the RPS walking safari really allows you to immerse yourself into the environment and learn about the flora and fauna of Zambia’s national parks in such a unique way, and I’m delighted to hear how much you enjoyed the trip. Thanks again for leaving us your feedback – and if you do decide to head back, you know where we are! With best wishes, Amanda and the team @ Expert Africa

Tailor-made Kenya Safari by Raisins, 27 Sep 2024
Holiday Rating:

Kenya in September 2024

Arrived in Nairobi. Greeted and guided every step of the way on arrival at the airport to the camps to our eventual departure at the end. Two nights at Tamarind Tree Hotel. Very comfortable, nice pool and well equipped gym. Private tour at Sheldricks well worth seeing baby orphan elephants being fed and bathed. Top notch stays at luxury camps. Especially liked Kicheche Bush Camp. Excellent guides. Lots of opportunities to see all kinds of wildlife ...

Arrived in Nairobi. Greeted and guided every step of the way on arrival at the airport to the camps to our eventual departure at the end. Two nights at Tamarind Tree Hotel. Very comfortable, nice pool and well equipped gym. Private tour at Sheldricks well worth seeing baby orphan elephants being fed and bathed. Top notch stays at luxury camps. Especially liked Kicheche Bush Camp. Excellent guides. Lots of opportunities to see all kinds of wildlife including birds. Trip of a lifetime.

Rating for tour operator:

Expert Africa was excellent to deal with. Responsive. Very clear communication. Great information on preparing and getting ready for the trip including making sure we considered vaccinations and medications that might be needed. Attentive during the trip when some of our group had medical issues. Very responsive and caring.

Expert Africa responded to this review on 02 Oct 2024:

Many thanks for your very kind words Rae. I was delighted you had such a great trip - and particularly happy to read in your detailed feedback to us at Expert Africa that you got up very close and personal with Craig, one of the big tuskers in Amboseli. What a moment! Many thanks again for taking the trouble to report back on your trip and review our services in such detail. Don’t hesitate to contact me again the next time you feel the safari mood coming on! Richard @ Expert Africa

Tailor-made Zambia Safari by AnnJi, 27 Sep 2024
Holiday Rating:

A very special holiday which exceeded expectations

We realised a few years ago that we had been to a country beginning with every letter of alphabet except X (not possible) and Z so we decided this year to tackle Z. Expert Africa was recommended and their agent was very accommodating in making our holiday very special. She created 3 detailed itineraries for us and our selected itinerary covered a safari trip in Zambia and Victoria falls in Zimbabwe. Both experiences had a sort of a WOW factor ...

We realised a few years ago that we had been to a country beginning with every letter of alphabet except X (not possible) and Z so we decided this year to tackle Z. Expert Africa was recommended and their agent was very accommodating in making our holiday very special. She created 3 detailed itineraries for us and our selected itinerary covered a safari trip in Zambia and Victoria falls in Zimbabwe. Both experiences had a sort of a WOW factor and we couldn't have asked for more. We particularly liked Nkwali camp overlooking Luangwa river.

Rating for tour operator:

As mentioned above Expert Africa had little info from us in terms of requirements but we had a few telephone conversations with Amanda Bond who is obviously very experienced in terms of Zambian and Zimbabwean camps and managed to set us up an itinerary which covered the safari lodge and a bit of luxury afterwards to relax.

Expert Africa responded to this review on 16 Oct 2024:

We really appreciate the kind words – it’s always a pleasure helping arrange a safari trip, but even more so when there’s a fun reason behind the travel! Getting to help with your ‘Z’ travels was great fun, and given how you wanted to experience a more rustic camp in a good wildlife area with some great guiding, Nkwali just had to be one of my top suggestions for you - it’s always a favourite of mine to visit. I'm delighted you had a good time at Victoria Falls also – and that the elephants decided to greet you there as well! While we can’t assist with the ‘X’, we’re on hand if you’d like to revisit another letter of the alphabet! With best wishes, Amanda and the team @ Expert Africa

Tailor-made S. Tanzania Safari by The JS Family, 24 Aug 2024
Holiday Rating:

Tanzania 2024

We spent two weeks in Tanzania. Some of the time we spent with relatives and some of it we spent with our own trips. These trips went to Nyerere National Park and Zanzibar and Expert Africa helped us organize them. It turned out absoutely great.

We spent two weeks in Tanzania. Some of the time we spent with relatives and some of it we spent with our own trips. These trips went to Nyerere National Park and Zanzibar and Expert Africa helped us organize them. It turned out absoutely great.

Rating for tour operator:

Expert Africa are great. They're skilled, friendly and efficient.

Expert Africa responded to this review on 28 Aug 2024:

We are very pleased that you and your family had a wonderful time in Tanzania visiting friends, and that we were able to assist at the last minute with arranging part of your trip. We’re delighted that the short safari to Lake Manze in Nyerere National Park worked out so well, and that you enjoyed your stay at Chumbe so much, especially the snorkelling. We look forward to helping you plan another African adventure in the future. All the best, Jessica @ Expert Africa.

Tailor-made Zambia Safari by Dr J, 8 Aug 2024
Holiday Rating:

Wonderful safari trip in Zambia

A wonderful fortnight on safari in Zambia, combining traditional safari game drives and walking safaris and staying at a variety of fantastic camps.

A wonderful fortnight on safari in Zambia, combining traditional safari game drives and walking safaris and staying at a variety of fantastic camps.

Rating for tour operator:

Expert Africa provided a truly bespoke service, talking with me about my priorities and helping narrow down the myriad of options for safari locations. The final itinerary proved to be exactly what I'd hoped, thanks mainly to the first-hand knowledge of the Expert Africa team.

Expert Africa responded to this review on 15 Aug 2024:

We are delighted the choice of camps and locations in Zambia’s South Luangwa National Park proved to give you such a wonderful experience – we think that Zambia offers some of the best opportunities for walking safaris in Africa and we were glad to be able to suggest camps to give communal dining opportunities, and others to allow you to focus on the photography – and very glad the lions showed up just in time! With best wishes, Amanda @ Expert Africa

Expert Africa responded to this review on 15 Aug 2024:

We really appreciate the kind words, thank you. It was a pleasure helping to arrange the trip for you! We're delighted that we could help build on the research you’d already carried out for your trip to Zambia – you’d given us a good start with your research, but we are lucky enough to get to visit so many of the camps and lodges we feature and so it’s always a pleasure to share our experiences to help put the perfect trip together. As and when you’re ready to think about the Seychelles or your next trip, we’d be happy to help! Amanda and the team @ Expert Africa

Tailor-made Namibia Safari by Jonathan, 4 Aug 2024
Holiday Rating:

Tour around Namibia

Starting in Kasane in Botswana we travelled along the Caprivi strip, through Etosha and ending up in the Namib desert, staying in a series of small boutique lodges across the country

Starting in Kasane in Botswana we travelled along the Caprivi strip, through Etosha and ending up in the Namib desert, staying in a series of small boutique lodges across the country

Rating for tour operator:

We've used Expert Africa previously to organise a trip in Southern Namibia and were very impressed with the service they offerred, both from an organisation, cost and knowledge perspective. This trip didn't dissapoint and we stayed at some incredible places which we'd never hav found without them. The trip ran flawlesly which isn't something you often say about an African adventure

Expert Africa responded to this review on 08 Aug 2024:

Thank you for the great review, Jonathan. I could not be happier that your second trip with us ran flawlessly, and that the arrangements went to plan. I’m very pleased that you thoroughly enjoyed yourselves - seeing elephants swimming in the Chobe; watching crocodiles from your private deck overlooking the Okavango River; sipping sundowners on the Angolan riverbank; being spoilt with mouth-watering meals; staying in stunning locations with beautiful rooms. It was our pleasure to help you plan this beautiful trip, and I look forward to helping you plan your next adventure. Sabina @ Expert Africa

Tailor-made Namibia Safari by Miss G, 10 Jul 2024
Holiday Rating:

Perfect Two-Week Namibia Holiday

Spent two glorious weeks in Namibia! Stayed in Windhoek, Sossusvlei, Damaraland, and Ongava. Went ballooning, visited ancient petroglyphs and saw amazing wildlife. All of the accommodations were lovely as were the food and staff!

Spent two glorious weeks in Namibia! Stayed in Windhoek, Sossusvlei, Damaraland, and Ongava. Went ballooning, visited ancient petroglyphs and saw amazing wildlife. All of the accommodations were lovely as were the food and staff!

Rating for tour operator:

Sabena at Expert Africa spent a lot of time customizing this trip from me. Extremely knowledgeable and organized. My flight from Germany was delayed a day and instead of arriving at 8:30 in the morning I arrived the following day very late at night but Sabena & the rest of the Expert Africa staff stayed late and made sure we arrived at our destination & even had my hotel open the kitchen to make me something to eat! Great customer service!

Expert Africa responded to this review on 17 Jul 2024:

We are delighted your trip to Namibia was everything you hoped it would be, and then some! We’re very pleased we were able to help arrange so many wonderful experiences to celebrate your birthday.

Expert Africa responded to this review on 17 Jul 2024:

It was our pleasure helping you plan this wonderful trip. Your input was invaluable and made the process easy. We especially appreciate you letting us know of the flight delay right away and for keeping us updated on all new developments until you were on your way. That was an enormous help to us with re-arranging things on the ground for you. We're very pleased it all worked out well and that you had such a great experience once you'd arrived.

Tailor-made S. Tanzania Safari by Battyboy, 25 Jun 2024
Holiday Rating:

out of this world

our first trip to Tanzania, wonderfully organised by Expert Africa, trip was very hihly planned for us, loved the peope in Tanzania and wow such beautiful country and animals, we couldnt get enough of this and hoping to go back.

our first trip to Tanzania, wonderfully organised by Expert Africa, trip was very hihly planned for us, loved the peope in Tanzania and wow such beautiful country and animals, we couldnt get enough of this and hoping to go back.

Rating for tour operator:

Expert Africa, from start to finish our trip was well organised and highly planned withgnnothing left to chance, our flights, changing airports met by meet and greet personal at ech point made transition so easy.. Lyndsey made our tip "Perfect"

Expert Africa responded to this review on 26 Jun 2024:

Thank you so much for your lovely feedback Roy, we’re so pleased to hear that you had such a great time in Tanzania. It sounds as if you really loved your time in Nyerere and Ruaha National Park, and that Ikuka Camp was a particular highlight. We look forward to helping you plan your next trip.

Expert Africa responded to this review on 26 Jun 2024:

Thank you so much Roy. It was a pleasure arranging this trip for you, and we’re very pleased that all the arrangements went so smoothly and that your trip was “perfect”! All the best, Lyndsey @ Expert Africa

Tailor-made Botswana Safari by Silk, 19 Jun 2024
Holiday Rating:

Absolutey awesome Botswana safari

Travelling as a family group of 3 - my parents and I, we spent 10 days in Botswana, combining stays in Kwara, Lagoon, Lebala and Camp Kalahari. We managed to see all the predators at least once in addition to herds of game, elephants and buffalos. During our stay at Camp Kalahari, we enjoyed their unique Meerkat, Bushmen and Night on the Pan experiences and were extremely fortunate to spot a Black-Footed Cat on one of our night drives. A holiday ...

Travelling as a family group of 3 - my parents and I, we spent 10 days in Botswana, combining stays in Kwara, Lagoon, Lebala and Camp Kalahari. We managed to see all the predators at least once in addition to herds of game, elephants and buffalos. During our stay at Camp Kalahari, we enjoyed their unique Meerkat, Bushmen and Night on the Pan experiences and were extremely fortunate to spot a Black-Footed Cat on one of our night drives. A holiday we won't ever forget!

Rating for tour operator:

Expert Africa and especially Lucy were an absolute joy to work with. Knowledgeable, friendly and incredibly helpful. From the first contact to the follow-up after our return, we felt comfortable.

Expert Africa responded to this review on 25 Jun 2024:

Thank you so much for your feedback Silke - we are delighted that you and your parents had such a wonderful 10 days in Botswana and with such great game viewing too. The combination of the Kwando-Linyanti, Okavango Delta and Makgadikgadi Salt Pans was a super choice and we’re so pleased you got to enjoy that mixture of activities – not forgetting the helicopter rides and the horse riding on the salt pans too!

Expert Africa responded to this review on 25 Jun 2024:

Thank you Silke - you too were an absolute pleasure to work with, and we hope you’ll be back to plan another safari with us soon. Lucy @ Expert Africa

Tailor-made Zambia Safari by Mrs. F, 9 Jun 2024
Holiday Rating:

Zambia safari

A trip to South Luangwa in Zambia staying at Lion Camp.

A trip to South Luangwa in Zambia staying at Lion Camp.

Rating for tour operator:

Expert Africa were fantastic - great knowledge, very helpful and heaps of useful information.

Expert Africa responded to this review on 09 Jun 2024:

A side trip to view the amazing wildlife in Zambia's South Luangwa National Park is a great experience to tack on to a work trip.

Expert Africa responded to this review on 09 Jun 2024:

The opportunity to help include a safari experience to this travellers trip was a pleasure. We are delighted it was such as success and that she saw and photographed such a wide variety and large number of animals!