AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 448
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 457
Reviews Accepted: 457
Reviews Rejected: 0
457 reviews
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Tailor-made Kenya Safari by Alan P., 6 Mar 2023
Holiday Rating:

Fantastic safari holiday in Kenya

We stayed for three nights each at two Kicheche tented camps - in Laikipia (Ole Pejeta Conservancy) and the Valley Camp (Naboisa Conservancy) in that Masai Mara. We had sightings of the big 5 and many more fantastic animals and birds, with our expert guides Peter and Bernard, respectively. Both camps were well-appointed, the accommodation was very comfortable and the food was excellent. Prior to the safaris, we stayed at Hemmingways, Nairobi ...

We stayed for three nights each at two Kicheche tented camps - in Laikipia (Ole Pejeta Conservancy) and the Valley Camp (Naboisa Conservancy) in that Masai Mara. We had sightings of the big 5 and many more fantastic animals and birds, with our expert guides Peter and Bernard, respectively. Both camps were well-appointed, the accommodation was very comfortable and the food was excellent. Prior to the safaris, we stayed at Hemmingways, Nairobi - a first class hotel - and afterwards at Sands at Charle Island on the Indian Ocean which was a good place to unwind.

Rating for tour operator:

Very attentive travel consultant and faultless organisation throughout. Highly recommended.

Expert Africa responded to this review on 07 Mar 2023:

We are delighted that you had such a fantastic time in Kenya! It was a pleasure tailor making this trip for you, and thank you for taking the time to leave us such a nice review.

Tailor-made N. Tanzania Safari by Mr. D, 5 Feb 2023
Holiday Rating:

Fabulous Holiday in Keny and Kenay

We (my wife and I) had an incredible experience during this trip. Everything was first rate. We spent two days in Kenya at Lake Nakuru and 10 days in Tanzania at Lake Manyara, the Ngorongoro Crater and surroundings, Olduvai Gorge, and the southern Serengeti. We saw everything that we hoped to see (captivating places, amazing plentiful wildlife and birds), stayed in wonderful lodges, gained insight into human evolution at the world-renowned Olduvai ...

We (my wife and I) had an incredible experience during this trip. Everything was first rate. We spent two days in Kenya at Lake Nakuru and 10 days in Tanzania at Lake Manyara, the Ngorongoro Crater and surroundings, Olduvai Gorge, and the southern Serengeti. We saw everything that we hoped to see (captivating places, amazing plentiful wildlife and birds), stayed in wonderful lodges, gained insight into human evolution at the world-renowned Olduvai Gorge archeological site, learned an amazing amount of information about local culture, people, flora, and animal behavior, were very comfortable doing it, and most importantly, had lots of fun throughout. We are very grateful to Expert Africa, especially Maruska who helped us plan the trip, for making all of this possible. Each of the five lodges/camps in which we stayed were located in beautiful places, were incredibly comfortable, provided outstanding service, and had plentiful, excellent, healthy food (we never left a meal wanting for more). And the guides that accompanied us in every place were very personable, likable, and knowledgeable people from whom we learned much about the countries and local flora and fauna. Finally, the ancillary activities - a visit to a local Maasai village and a long walk from our lodge to the rim of the Ngorongoro Crater - were interesting, informative, and fun, with the added benefit of providing exercise after long days of riding in safari vehicles.

Rating for tour operator:

This was our second trip organized by Expert Africa. The first was a short three-day outing in 2019 to Zanzibar planned as a side trip while we were in Kenya on a work trip. We chose Expert Africa to help us plan this longer two-week visit because we were so pleased with the quality of our trip to Zanzibar. Needless to say, we are even more impressed by Expert Africa after this trip. Everything was outstanding: the very helpful web site; the advice that we received from Maruska during our planning of the trip, including the pros and cons of selecting either Botswana or Tanzania as our destination; the materials that we received to help us plan the trip- alternative choices of places to visit and camps for lodging and detailed Expert Africa reviews of each of these lodges/camps, including a tally of the wildlife that previous guests had observed; very detailed and helpful annotated itineraries, information to help us navigate Covid-related health requirements; a helpful guide to travelling in Tanzania; and high quality vendors for all of the services provided. We particularly appreciated that Maruska provided alternatives for places to visit, things to do, and places to stay, always giving us the final choice. Maruska also was very easy to work with. We had numerous phone calls and email exchanges during the planning of the trip and she answered all of my questions thoroughly and promptly. We hope that we will make further trips to East Africa in the next few years. We will definitely ask Expert Africa to help us plan any future trip whenever we are ready to do so. We also would like to express our deep appreciation for the invaluable, outstanding assistance that Maruska Adye-Rowe provided to us during the planning of this trip. The choices that she provided for places to visit and stay and things to do, always giving us the final choice, and the vendors she selected made our incredible experience possible. We hope that we will make further trips to East Africa in the next few years. We will definitely ask Expert Africa to help us plan any future trip whenever we are ready to do so.

Expert Africa responded to this review on 08 Feb 2023:

Thank you very much. We appreciate you letting us help you plan such a varied trip with so many great experiences and are delighted that it was such a success, and of course, so much fun!

Expert Africa responded to this review on 08 Feb 2023:

Thank you very much for taking the time to send in your kind words. It was a pleasure to help you with your safari arrangements and so rewarding for us that the trip was such as success and that you enjoyed all the different experiences so much.

Tailor-made S. Tanzania Safari by D & J's safari, 17 Jan 2023
Holiday Rating:

Green Season Safaris

Two 4 day safaris in two National Parks of Tanzania; our first in the green season. We thoroughly enjoyed these safaris, especially Ikuka Camp in Ruaha NP which was simply brilliant. It was lovely to see everything green, growing and quite a contrast from the dry season landscape

Two 4 day safaris in two National Parks of Tanzania; our first in the green season. We thoroughly enjoyed these safaris, especially Ikuka Camp in Ruaha NP which was simply brilliant. It was lovely to see everything green, growing and quite a contrast from the dry season landscape

Rating for tour operator:

Very professional, helpful and knowledgeable; nothing is too much trouble for them. This is already our third time of using them which I think just about says it all!

Expert Africa responded to this review on 17 Jan 2023:

Very many thanks for taking the time to leave such a lovely review. It was a pleasure putting this trip together and we are thrilled to read that you had such a wonderful time! Travelling in the Emerald season can be very rewarding, with green and lush landscapes, and lots of new life!

Tailor-made Namibia Safari by Prof. L & wife from Denmark, 5 Dec 2022
Holiday Rating:

Anyone who has not traveled far thinks his mother is the best cook

It´s our 4th trip arranged through ExpertAfrica. We had the most amazing experience, read on: https://recollectionsafrica.blogspot.com/2022/ describes out tour in 2022 with ExpertAfrica.

It´s our 4th trip arranged through ExpertAfrica. We had the most amazing experience, read on: https://recollectionsafrica.blogspot.com/2022/ describes out tour in 2022 with ExpertAfrica.

Rating for tour operator:

We get qualified assistance with booking and itinirary despite own extended knowledge about Africa visiting > 20 countries and specifically Namibia for five times. ExpertAfrica ihas proven a very reliable travel agent

Tailor-made Namibia Safari by A&M from San Diego, 3 Dec 2022
Holiday Rating:

Incredible Self Drive in Namibia

Two weeks of self driving throughout Namibia, staying at lodges in unique habitats or locations in the country. 2-3 days at each location, enjoying the knowledge of local guides as we toured private reserves and national parks. The trip was bookended by stays at nicer lodges and hotels to ease the effects of jet lag from the USA and end our travel on a high note.

Two weeks of self driving throughout Namibia, staying at lodges in unique habitats or locations in the country. 2-3 days at each location, enjoying the knowledge of local guides as we toured private reserves and national parks. The trip was bookended by stays at nicer lodges and hotels to ease the effects of jet lag from the USA and end our travel on a high note.

Rating for tour operator:

Fantastic tour company that has now organized 2 month-long trips for our small group to various parts of Southern Africa in the last 5 years. Numerous conversations to create an itinerary of lodges and activities to suit our tastes and budgets. Responsive staff with in-country experience that cannot be overemphasized for its contribution to a successful trip. Thanks again to Tracy and the staff at Expert Africa!

Tailor-made South Africa Holiday by Heatherm, 18 Nov 2022
Holiday Rating:

back to the African bush after covid

Wonderful trip back to our happy place--the African bush. The sights, the bird song, the smells--there is nothing else like it. Added a few days at Babylonstoren and then a final few nights in Capetown. It was fabulous.

Wonderful trip back to our happy place--the African bush. The sights, the bird song, the smells--there is nothing else like it. Added a few days at Babylonstoren and then a final few nights in Capetown. It was fabulous.

Rating for tour operator:

Expert Africa are our go-to for trips to AFrica. Their expertise is exceptional and their trip planning impeccable.

Tailor-made Kenya Safari by Mrs. K, 19 Oct 2022
Holiday Rating:

Trip of a Lifetime - We've Got the Safari Travel Bug

We had a wonderful honeymoon trip to Kenya and Tanzania. We spent 4 nights in Kenya (3 of them on Safari) and the rest in Tanzania split between safari and Zanzibar. We stayed at 4 different safari camps in the Maasai Mara, Serengeti, and Ruaha, and each of them was incredible. Our honeymoon was the trip of a lifetime and now we can't wait to plan our next safari adventure.

We had a wonderful honeymoon trip to Kenya and Tanzania. We spent 4 nights in Kenya (3 of them on Safari) and the rest in Tanzania split between safari and Zanzibar. We stayed at 4 different safari camps in the Maasai Mara, Serengeti, and Ruaha, and each of them was incredible. Our honeymoon was the trip of a lifetime and now we can't wait to plan our next safari adventure.

Rating for tour operator:

Expert Africa planned our 2+ week honeymoon trip to Kenya and Tanzania (incuding Zanzibar) in August 2021. It was originally planned for summer 2020 but due to covid had to be rescheduled. The Expert Africa team is professional and skillful at what they do. This was our first safari, and they delivered 1000%! While on safari we heard stories from other travelers about bad experiences with travel companies who had booked poor accomodations, planned flights that they couldn't make, and all other sorts of mishaps. We didn't have a single thing go wrong on our trip which was slightly over two weeks long! When I say everything went off without a hitch, I mean it. And that is saying a lot given that we traveled during covid and had to have covid tests every time we changed locations. We had the pleasure of working to put together an itinerary that fit our budget, timeline, and requests. The team was willing to go through things with us multiple times until we landed on the perfect trip. And it was a perfect trip! Everything was executed to perfection, and we were kept informed at every step about what was happening etc. Before we left for our trip we had a finalized itineary and all our flight tickets in hand. Most importantly, I felt confident that if something were to go wrong on our trip, the Expert Africa team would be there for us to help make it right ASAP. My confidence wasn't misplaced.

Expert Africa responded to this review on 19 Oct 2022:

We are absolutely delighted that these travellers had such a wonderful and memorable honeymoon safari. It was a pleasure planning this special trip, and we are so pleased to hear everything went to plan, despite all of the various Covid challenges and tests! Thank you for your kind words.

Tailor-made Zambia Safari by Merlin, 11 Oct 2022
Holiday Rating:

13 nights in the South Luangwa National Park.

In September 2022, I spent 13 nights at three different safari camps in the South Luangwa National Park. I had fantastic wildlife experiences throughout this wonderful region in Zambia.

In September 2022, I spent 13 nights at three different safari camps in the South Luangwa National Park. I had fantastic wildlife experiences throughout this wonderful region in Zambia.

Rating for tour operator:

My trip was organised in meticulous detail by a consultant at Expert Africa. Everything went faultlessly to plan. I have no hesitation in recommending Expert Africa as a world class tour operator specialising in Africa.

Expert Africa responded to this review on 13 Oct 2022:

We are thrilled that this traveller had such a fantastic return visit to Zambia and wildlife experience. It is exactly what we work for and what we would expect from this superb wildlife destination.

Expert Africa responded to this review on 13 Oct 2022:

It was a real pleasure to help this traveller plan and organise his holiday. We're delighted that he so enjoyed his trip and that it all went to plan.

Tailor-made Rwanda Safari by Laura from Vienna, 9 Oct 2022
Holiday Rating:

A Magical African Journey

From gorilla trekking (and chimpanzee and golden monkey trekking) to up close and personal encounters with massive migrations of wildebeest, a hot and tired lioness, an itchy pregnant zebra - and what can only be described as a Lion King moment - what an extraordinary experience! Excellent organisation and execution of the trip by from start to finish by Expert Africa!

From gorilla trekking (and chimpanzee and golden monkey trekking) to up close and personal encounters with massive migrations of wildebeest, a hot and tired lioness, an itchy pregnant zebra - and what can only be described as a Lion King moment - what an extraordinary experience! Excellent organisation and execution of the trip by from start to finish by Expert Africa!

Rating for tour operator:

Expert Africa, through Jessica Plumb, started our experience with a detailed conversation about what we wanted from our trip. She then tailored it perfectly - we were taken care of every step of the way - from securing documentation and insurance, to making sure everything went smoothly. I couldn't have been happier with the trip - and the support/advice/organization provided by Expert Africa!

Expert Africa responded to this review on 10 Oct 2022:

It was fantastic to hear that these travellers had such wonderful wildlife sightings throughout their trip!

Expert Africa responded to this review on 10 Oct 2022:

We are absolutely delighted that these travellers had such a fantastic safari. It was a pleasure planning this trip, thank you for your kind words.

Tailor-made S. Tanzania Safari by Dr S. Northants, 27 Sep 2022
Holiday Rating:

4th Visit to Tanzania

A safari in the Nyere national park staying at two camps ending with a rest in Zanzibar

A safari in the Nyere national park staying at two camps ending with a rest in Zanzibar

Rating for tour operator:

Expert Africa have arranged many trips for us over the years. Every one has been faultless. They know exactly what we like and advise accordingly. We have never been disappointed