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Expert Africa Traveller Reviews

Reviews of Expert Africa










Zambia Safari
Two centre safari holiday in Zambia for a family of 4
Two centre safari holiday in Zambia for a family of 4
Rating for tour operator:




Expert Africa where given a brief covering activities required, accommodation requirements and price. They delivered 100% on brief. The expertise at point of sale was deep. The expertise of the company was recognised by the camps we stayed in. The development of the itinerary was easy and the company was very flexible and pro-active in suggesting alternatives. There was no sales push. The holiday met the brief 100% and all the ground arrangements and meeting/greeting were excellent. A top class operator.





Awesome Botswana Safari
San Francisco to Amsterdam to Johannesburg to Victoria Falls. Sunset cruise on the Zambeze, Hippos and more. Gorge Swing... Still holding my breath. Rafting the lower Zambeze at flood stage, Simply amazing. 2 days in Chobe at Muchenje, More Elephants, Cape Buffaloe and Giraffes than you could count. 3 days at Okuti / Moremi, Lions were the morning wake up call and Leopard cubs on display for the appetizer for our lunch in the bush. Amazing cultural ...
San Francisco to Amsterdam to Johannesburg to Victoria Falls. Sunset cruise on the Zambeze, Hippos and more. Gorge Swing... Still holding my breath. Rafting the lower Zambeze at flood stage, Simply amazing. 2 days in Chobe at Muchenje, More Elephants, Cape Buffaloe and Giraffes than you could count. 3 days at Okuti / Moremi, Lions were the morning wake up call and Leopard cubs on display for the appetizer for our lunch in the bush. Amazing cultural experience by the best Safari staff. Shinde Camp. Another 5 star camp with Mohagany floored tents "tents" Really! More big cat experiences daily. The Okovanga Delta is African Safari on steroids. Loved our trip!
Rating for tour operator:




Maruska Adye from Expert Africa booked the trip of a lifetime for us in Botswana. The Kerr Downey Safari operators they chose were over the top in accommodation, service, game viewing and cultural experince. Muchengie, Okuti and Shinde camp offered the exact Safari experiences we desired. They could not have picked a more perfect time of year for great game viewing at to the locations we visited.
Expert Africa and the safari camps are thrilled that these travellers had such a wonderful experience. It is exactly what we aim for!
It was a pleasure to help these travellers plan their holiday. We are delighted that their experience surpassed expectations and that they had such a wonderful time.





We had lots to see and we did it
I had a range of safari experiences that I wanted to cover - wild dogs, black and white rhinos and leopards - along with the mainstream sightings of lion, cheetah, elephant and the range of antelope and plains animals. I ticked all of these boxes. I also wanted to experience, in particular, the desert scenery and environment of Namibia and the Kalahari and I covered all of those bases in style. The majority of my travel attracted four to five ...
I had a range of safari experiences that I wanted to cover - wild dogs, black and white rhinos and leopards - along with the mainstream sightings of lion, cheetah, elephant and the range of antelope and plains animals. I ticked all of these boxes. I also wanted to experience, in particular, the desert scenery and environment of Namibia and the Kalahari and I covered all of those bases in style. The majority of my travel attracted four to five stars with a couple of areas coming in a little lower and at the end of it all there was only one lodge/area that I thought struggled. Not a bad result when after all TIA (This is Africa!)
Rating for tour operator:




The majority of my travel went well.





Amazing experience at Kwhai Tented Camp
Absolutely enjoyed our stay at Kwhai Tented Camp. Loved every aspect of it. Great planning before the trip. Excellent logistics going to and returning from the camp. Amazing safari rides. Excelent service and always attentive staff at the camp. Enjoyed the little details (hot water bottles in bed, sharing dinner with the staff) as well, of course, as the amazing safari rides. Kwahi Tented Camp was really the hihglight of our visit ...
Absolutely enjoyed our stay at Kwhai Tented Camp. Loved every aspect of it. Great planning before the trip. Excellent logistics going to and returning from the camp. Amazing safari rides. Excelent service and always attentive staff at the camp. Enjoyed the little details (hot water bottles in bed, sharing dinner with the staff) as well, of course, as the amazing safari rides. Kwahi Tented Camp was really the hihglight of our visit to South Africa, Botswana and Zimbabwe.
Rating for tour operator:




Expert Africa made this trip possible for me and my familiy. They were always attentive, responsive to our requests, patient with our changes, great in securing our reservations once we had decided on an option. And of course, absolutely on point and fair with their oppinions and recommendations. They werea lways a knowledgeable and reliable partner in making this trip possible. Special thanks to Lucy Copson in Expert Africa. She was great overall !!!





The best holiday experience we have ever had!
The knowledge, experience, helpfulness and professional service provided by Expert Africa is second to none we have experienced. EA listened to what we wanted to do and provided an itinerary which ticked every box. Every booking during the whole 3 week safari was recognised and honoured. Flights and transfers were seamless. Companies used by Expert Africa were helpful and efficient. Queries and requests were answered promptly and courteously...
The knowledge, experience, helpfulness and professional service provided by Expert Africa is second to none we have experienced. EA listened to what we wanted to do and provided an itinerary which ticked every box. Every booking during the whole 3 week safari was recognised and honoured. Flights and transfers were seamless. Companies used by Expert Africa were helpful and efficient. Queries and requests were answered promptly and courteously. Information was useful and relevant. Attention to detail was impressive. We highly recommend using Expert Africa. They are truly experts on the African experience.
Rating for tour operator:




Maruska Adye our tour operator listens to what her clients want and provides an itinerary based on her superior knowledge which fulfills every requirement. She is unfailingly polite, prompt in responding to queries and entirely professional in her manner. One feels Maruska goes out of her way to ensure you are treated by her as a VIP deserving the very best she can offer. We met several other of Maruska's clients while on safari and all were profuse in their praise of the service she provided them. We would not hesitate in using Maruska again and in recommending her. Expert Africa is fortunate indeed in having agents of such calibre.
Expert Africa was delighted to hear that these travellers enjoyed your holiday to Namibia so much.
Maruska and Expert Africa thanked these travellers for their kind words. The team at Expert Africa work hard to match recommendations to experiences our travellers would like to have, and then to provide a memorable holiday that links together seamlessly. We are thrilled that the outcome exceeded our travellers expectations.





Absolutely the trip of a lifetime. Wonderful camps, wonderful guides and spectacular wildlife.
All of the details were carefully arranged and coordinated. The pre-trip information was thorough, helpful and accurate.
All of the details were carefully arranged and coordinated. The pre-trip information was thorough, helpful and accurate.
Rating for tour operator:




Marusak Adye of Expert Africa is knowledgeable, professional and patient.
It was a pleasure to assist these travellers with their second African safari with us, and we are delighted that they had such a wonderful time with so many memorable wildlife sightings.





Excellent, varied 3 night stay at Vundu Camp, Mana Pools, with Expert Africa
I had an excellent stay at Vundu camp, on the banks of the Zambezi River. I flew in from Harare with AltAir, spotting game as we flew low over the river, and was met by Nick, the head guide and camp manager, at the airstrip. On the evening drive back to camp we spotted 3 lionesses, which was a terrific start. The rooms were luxurious, clean and comfortable and the service was impeccable. The attraction of the trip was being able to do multiple ...
I had an excellent stay at Vundu camp, on the banks of the Zambezi River. I flew in from Harare with AltAir, spotting game as we flew low over the river, and was met by Nick, the head guide and camp manager, at the airstrip. On the evening drive back to camp we spotted 3 lionesses, which was a terrific start. The rooms were luxurious, clean and comfortable and the service was impeccable. The attraction of the trip was being able to do multiple game viewing activities, including drives, walking safari and boating safari. The highlight was definitely canoeing down the Zambezi river, weaving in and out of hippos, before enjoying sundowners on a sandbank. The game viewing at the time of year (May) was difficult because the bush was still green, but Nick worked hard to find interesting animals and was a fountain of knowledge and jokes. The country was beautiful and the temperature very pleasant. I arranged the whole trip very last minute (and originally intended to go to Botswana), but I was given superb advice and help by Lucy at Expert Africa and I would not have changed a thing. This was a once in a lifetime trip that I would highly recommend.
Rating for tour operator:




I contacted Expert with some complicated requests and only a vague idea of what I wanted, but Lucy got back to me immediately, with some great ideas and prices. I originally wanted to go to the Okavango Delta, but we quickly realised that this was going to be out of my price range. I had mentioned that I would like to see wild dogs and so Lucy recommended Vundu Camp in Mana Pools and provided me with all the information. This turned out to be perfect, but there was still work to be done to get the price down. Lucy managed to get the camp to waive the single supplement and arranged for me to share charter flights to reduce the costs. The whole process was done very last minute (the week before I left!), but Lucy managed to get it all organised in time and was very quick to answer all of my questions. I would highly recommend using Expert Africa and I will certainly use them again for all my safari needs.





Namibia - a fantastic holiday with a few glitches
We spent three weeks in Namibia and had a fantastic time. Our accommodations were all first class, with two notable exceptions. Our experiences were also exceptional, other than a couple problematic transfers and transitions. All in all, however, an amazing vacation.
We spent three weeks in Namibia and had a fantastic time. Our accommodations were all first class, with two notable exceptions. Our experiences were also exceptional, other than a couple problematic transfers and transitions. All in all, however, an amazing vacation.
Rating for tour operator:




Namibia was fantastic but the holiday was not particularly well organized. The tour operator slipped up with regard to some important details such as transfers. Their transitions between various locations also seemed to be less than efficient so we ending up wasting a couple days in transit. The tour package didn't arrive via mail until after we departed for our vacation.
We are very sorry that these travellers felt that their trip was poorly organized.
At the time of booking, last year we arranged the most direct internal flight connections, with the best timings possible for their itinerary. Although some required a change of plane, we felt that they were the best transfers available at the time.
By the time of travel one flight could have been changed to a new option, however it would have involved a lengthy road transfer on a dusty gravel road. So regardless of this new internal flight, we still would have recommended the routing that these travellers used. Our error, was not discussing the alternatives with them prior to travel and for this we sincerely apologise.
The final travel pack was posted out a month prior to the start date of our arrangements in Africa. A week later we emailed to see if they had arrived and were reminded that they actually departed Canada slightly earlier than this. We were very sorry to have overlooked this, and immediately emailed all essential travel documents over to them so that they had all they needed for travel prior to their departure.





Superb!
We travelled to Zimbabwe, Zambia for two nights and then Botswana from Chobe east to Okovango Delta, back to Chobe west , to the Kalahari and back to the delta. This involved getting quite a few flights and transfers, all which were quite painless due to the excellent organization by our travel agent. The lodges were comfortable, the staff welcoming and the food good. The activities were varied and the game viewing excellent.
We travelled to Zimbabwe, Zambia for two nights and then Botswana from Chobe east to Okovango Delta, back to Chobe west , to the Kalahari and back to the delta. This involved getting quite a few flights and transfers, all which were quite painless due to the excellent organization by our travel agent. The lodges were comfortable, the staff welcoming and the food good. The activities were varied and the game viewing excellent.
Rating for tour operator:




Very well organized and good communication. I felt the agent listened to us and found the places and lodges that met our requirements.





A superb,individual experience...more than a trip of a lifetime!
Wonderfully planned and organised trip to Namibia, Botswana and Victoria Falls. Expert Africa and its agents listened to our ideas and wants, then went away and planned a superb itinerary which fully catered for our needs. We travelled for nearly three weeks, staying at eleven lodges or parks and travelling with family and friends in a hire vehicle. Everything went so smoothly and we experienced a wide range of lodges and scenery. My wife and ...
Wonderfully planned and organised trip to Namibia, Botswana and Victoria Falls. Expert Africa and its agents listened to our ideas and wants, then went away and planned a superb itinerary which fully catered for our needs. We travelled for nearly three weeks, staying at eleven lodges or parks and travelling with family and friends in a hire vehicle. Everything went so smoothly and we experienced a wide range of lodges and scenery. My wife and I have travelled all over the world and this was the best travel experience that we have ever had. The service from Marushka and Expert Africa went above and beyond superb! Outstanding...we will definitely recommend Expert Africa to all our friends and family...in fact to everyone we see.
Rating for tour operator:




Expert Africa....outstanding service...above and beyond! Professional and individual .We felt that they really cared about us and our holiday.
Expert Africa was delighted to receive feedback from these travellers. We always aim to listen to our travellers needs and wants and then tailor the holiday around that - it is wonderful when it works so perfectly.