AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 449
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 458
Reviews Accepted: 458
Reviews Rejected: 0
458 reviews
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Tailor-made S. Tanzania Safari by John and Denise, 9 Jul 2016
Holiday Rating:

Brilliant honeymoon, well organised by Expert Africa

Safari in Beho Beho and then some R&R in Ras Kutani.

Safari in Beho Beho and then some R&R in Ras Kutani.

Rating for tour operator:

Wonderfully knowledgeable and helpful in the investigation and the decision process. No pressure selling at all. Once the holiday was booked everything went so smoothly. I am sure these holidays are not easy to organise, but it all went completely to plan. Top marks!

Tailor-made Namibia Safari by Mrs T of Southampton, 7 Jul 2016
Holiday Rating:

Fantastic Adventure

We had a marvellous adventure driving around this beautiful country, Namibia. The scenery was stunning, desert landscapes, sand dunes, mountains and the Skeleton Coast. The colours of the rising and the setting sun were gorgeous. The wildlife was fantastic. We saw so many wonderful animals. The food was delicious and the people were delightful. We would highly recommend this holiday.

We had a marvellous adventure driving around this beautiful country, Namibia. The scenery was stunning, desert landscapes, sand dunes, mountains and the Skeleton Coast. The colours of the rising and the setting sun were gorgeous. The wildlife was fantastic. We saw so many wonderful animals. The food was delicious and the people were delightful. We would highly recommend this holiday.

Rating for tour operator:

Professional, helpful, sensitive to our needs. Very supportive with problems that occurred that were no fault of theirs. Would always recommend them.

Tailor-made S. Tanzania Safari by Blue, 4 Jul 2016
Holiday Rating:

Our Tanzania Safari

We felt that this Safari was very well organised, all staff very friendly and help full. The guides we had were first class, full of information

We felt that this Safari was very well organised, all staff very friendly and help full. The guides we had were first class, full of information

Rating for tour operator:

Expert Africa. Very helpful and well organised. A very enjoyable holiday. would recommend this company

Tailor-made Zambia Safari by Wild Dog, 1 Jul 2016
Holiday Rating:

Fantastic safari in Zambia

Expert Africa did a fantastic job of arranging our holiday with Robin Pope Safaris in South Luangwa, Zambia. We have used them 5 times now - 4 to Zambia and 1 to Rwanda. They are friendly and efficient and nothing is too much trouble. Their knowledge of the camps and countries is detailed and extensive. This time we did a mobile walking safari and three nights at Tena Tena. It was amazing.

Expert Africa did a fantastic job of arranging our holiday with Robin Pope Safaris in South Luangwa, Zambia. We have used them 5 times now - 4 to Zambia and 1 to Rwanda. They are friendly and efficient and nothing is too much trouble. Their knowledge of the camps and countries is detailed and extensive. This time we did a mobile walking safari and three nights at Tena Tena. It was amazing.

Rating for tour operator:

See above.

Tailor-made S. Tanzania Safari by Wild Dog, 30 Jun 2016
Holiday Rating:

Another amazing trip with Expert Africa

We travelled to the Selous and Ruaha in Tanzania. It was amazing. We spent 4 nights at Sand Rivers in Selous and 4 at Mwagusi in Ruaha. We spent 4 nights at Sand Rivers in Selous and 4 at Mwagusi in Ruaha. Fantastic camps with great guiding and staff. All the transfers went well. We saw so much game and had some lovely times - including fly camping at Sand Rivers!

We travelled to the Selous and Ruaha in Tanzania. It was amazing. We spent 4 nights at Sand Rivers in Selous and 4 at Mwagusi in Ruaha. We spent 4 nights at Sand Rivers in Selous and 4 at Mwagusi in Ruaha. Fantastic camps with great guiding and staff. All the transfers went well. We saw so much game and had some lovely times - including fly camping at Sand Rivers!

Rating for tour operator:

Expert Africa gave us helpful advice about the camps available, taking account of our interests and preferences. They gave us quotes for various packages. All the transfers went well. Expert Africa provided good advice about how to get to Tanzania - not so easy from the UK these days and they came up with good flights on Kenya airways.

Tailor-made Zambia Safari by Mr D, London, 30 Jun 2016
Holiday Rating:

Zambia Safari

Two centre safari holiday in Zambia for a family of 4

Two centre safari holiday in Zambia for a family of 4

Rating for tour operator:

Expert Africa where given a brief covering activities required, accommodation requirements and price. They delivered 100% on brief. The expertise at point of sale was deep. The expertise of the company was recognised by the camps we stayed in. The development of the itinerary was easy and the company was very flexible and pro-active in suggesting alternatives. There was no sales push. The holiday met the brief 100% and all the ground arrangements and meeting/greeting were excellent. A top class operator.

Tailor-made Botswana Safari by The Martinez Most Excellent Africa Adventure, 30 Jun 2016
Holiday Rating:

Awesome Botswana Safari

San Francisco to Amsterdam to Johannesburg to Victoria Falls. Sunset cruise on the Zambeze, Hippos and more. Gorge Swing... Still holding my breath. Rafting the lower Zambeze at flood stage, Simply amazing. 2 days in Chobe at Muchenje, More Elephants, Cape Buffaloe and Giraffes than you could count. 3 days at Okuti / Moremi, Lions were the morning wake up call and Leopard cubs on display for the appetizer for our lunch in the bush. Amazing cultural ...

San Francisco to Amsterdam to Johannesburg to Victoria Falls. Sunset cruise on the Zambeze, Hippos and more. Gorge Swing... Still holding my breath. Rafting the lower Zambeze at flood stage, Simply amazing. 2 days in Chobe at Muchenje, More Elephants, Cape Buffaloe and Giraffes than you could count. 3 days at Okuti / Moremi, Lions were the morning wake up call and Leopard cubs on display for the appetizer for our lunch in the bush. Amazing cultural experience by the best Safari staff. Shinde Camp. Another 5 star camp with Mohagany floored tents "tents" Really! More big cat experiences daily. The Okovanga Delta is African Safari on steroids. Loved our trip!

Rating for tour operator:

Maruska Adye from Expert Africa booked the trip of a lifetime for us in Botswana. The Kerr Downey Safari operators they chose were over the top in accommodation, service, game viewing and cultural experince. Muchengie, Okuti and Shinde camp offered the exact Safari experiences we desired. They could not have picked a more perfect time of year for great game viewing at to the locations we visited.

Expert Africa responded to this review on 26 Oct 2017:

Expert Africa and the safari camps are thrilled that these travellers had such a wonderful experience. It is exactly what we aim for!

Expert Africa responded to this review on 26 Oct 2017:

It was a pleasure to help these travellers plan their holiday. We are delighted that their experience surpassed expectations and that they had such a wonderful time.

Tailor-made Namibia Safari by Porky, 29 Jun 2016
Holiday Rating:

We had lots to see and we did it

I had a range of safari experiences that I wanted to cover - wild dogs, black and white rhinos and leopards - along with the mainstream sightings of lion, cheetah, elephant and the range of antelope and plains animals. I ticked all of these boxes. I also wanted to experience, in particular, the desert scenery and environment of Namibia and the Kalahari and I covered all of those bases in style. The majority of my travel attracted four to five ...

I had a range of safari experiences that I wanted to cover - wild dogs, black and white rhinos and leopards - along with the mainstream sightings of lion, cheetah, elephant and the range of antelope and plains animals. I ticked all of these boxes. I also wanted to experience, in particular, the desert scenery and environment of Namibia and the Kalahari and I covered all of those bases in style. The majority of my travel attracted four to five stars with a couple of areas coming in a little lower and at the end of it all there was only one lodge/area that I thought struggled. Not a bad result when after all TIA (This is Africa!)

Rating for tour operator:

The majority of my travel went well.

Tailor-made Botswana Safari by Mr. Ig from San Pedro Garza Garcia, 28 Jun 2016
Holiday Rating:

Amazing experience at Kwhai Tented Camp

Absolutely enjoyed our stay at Kwhai Tented Camp. Loved every aspect of it. Great planning before the trip. Excellent logistics going to and returning from the camp. Amazing safari rides. Excelent service and always attentive staff at the camp. Enjoyed the little details (hot water bottles in bed, sharing dinner with the staff) as well, of course, as the amazing safari rides. Kwahi Tented Camp was really the hihglight of our visit ...

Absolutely enjoyed our stay at Kwhai Tented Camp. Loved every aspect of it. Great planning before the trip. Excellent logistics going to and returning from the camp. Amazing safari rides. Excelent service and always attentive staff at the camp. Enjoyed the little details (hot water bottles in bed, sharing dinner with the staff) as well, of course, as the amazing safari rides. Kwahi Tented Camp was really the hihglight of our visit to South Africa, Botswana and Zimbabwe.

Rating for tour operator:

Expert Africa made this trip possible for me and my familiy. They were always attentive, responsive to our requests, patient with our changes, great in securing our reservations once we had decided on an option. And of course, absolutely on point and fair with their oppinions and recommendations. They werea lways a knowledgeable and reliable partner in making this trip possible. Special thanks to Lucy Copson in Expert Africa. She was great overall !!!

Tailor-made Namibia Safari by KFB, 25 Jun 2016
Holiday Rating:

The best holiday experience we have ever had!

The knowledge, experience, helpfulness and professional service provided by Expert Africa is second to none we have experienced. EA listened to what we wanted to do and provided an itinerary which ticked every box. Every booking during the whole 3 week safari was recognised and honoured. Flights and transfers were seamless. Companies used by Expert Africa were helpful and efficient. Queries and requests were answered promptly and courteously...

The knowledge, experience, helpfulness and professional service provided by Expert Africa is second to none we have experienced. EA listened to what we wanted to do and provided an itinerary which ticked every box. Every booking during the whole 3 week safari was recognised and honoured. Flights and transfers were seamless. Companies used by Expert Africa were helpful and efficient. Queries and requests were answered promptly and courteously. Information was useful and relevant. Attention to detail was impressive. We highly recommend using Expert Africa. They are truly experts on the African experience.

Rating for tour operator:

Maruska Adye our tour operator listens to what her clients want and provides an itinerary based on her superior knowledge which fulfills every requirement. She is unfailingly polite, prompt in responding to queries and entirely professional in her manner. One feels Maruska goes out of her way to ensure you are treated by her as a VIP deserving the very best she can offer. We met several other of Maruska's clients while on safari and all were profuse in their praise of the service she provided them. We would not hesitate in using Maruska again and in recommending her. Expert Africa is fortunate indeed in having agents of such calibre.

Expert Africa responded to this review on 26 Oct 2017:

Expert Africa was delighted to hear that these travellers enjoyed your holiday to Namibia so much.

Expert Africa responded to this review on 26 Oct 2017:

Maruska and Expert Africa thanked these travellers for their kind words. The team at Expert Africa work hard to match recommendations to experiences our travellers would like to have, and then to provide a memorable holiday that links together seamlessly. We are thrilled that the outcome exceeded our travellers expectations.