AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 449
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 458
Reviews Accepted: 458
Reviews Rejected: 0
458 reviews
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Tailor-made Namibia Safari by David, 31 Jul 2016
Holiday Rating:

A wonderful holiday, all the arrangements made by Expert Africa worked as desired.

Our holiday was a two week self drive in northern Namibia, through Etosha to the Kavango River and down to Botswana at Mahango followed by a week in Botswana. All wonderful.

Our holiday was a two week self drive in northern Namibia, through Etosha to the Kavango River and down to Botswana at Mahango followed by a week in Botswana. All wonderful.

Rating for tour operator:

Expert Africa's Tracy Lederer gave us excellent advice about all aspects of our trip and made all the arrangements accurately and efficiently. She or colleagues answered all our queries very quickly and helpfully. From studying their brochure onwards they make the whole process easy and enjoyable.

Tailor-made Rwanda Safari by alchook, 31 Jul 2016
Holiday Rating:

Outstanding trip planning from Expert Africa

I spent three days at Akagera Park in Rwanda, followed by three days of primate safaris in Volcanos Park. I then flew to the Serengeti for four days, followed by three days in Katavi, four days in Mahale, four days in Ruaha, and five in the Selous.

I spent three days at Akagera Park in Rwanda, followed by three days of primate safaris in Volcanos Park. I then flew to the Serengeti for four days, followed by three days in Katavi, four days in Mahale, four days in Ruaha, and five in the Selous.

Rating for tour operator:

I can't recommend Expert Africa any more highly. This was most definitely not an itinerary I would have chosen on my own, and I was amply rewarded for getting off the beaten path. The planning and details went off without a hitch.

Tailor-made Zambia Safari by UK Pete, 30 Jul 2016
Holiday Rating:

Safari in South Luangwa Zambia

Safari to see game in South Luangwa park, Zambia. Very impressed with the park and the camps there. Has to be the best place in the world for leopard viewings.

Safari to see game in South Luangwa park, Zambia. Very impressed with the park and the camps there. Has to be the best place in the world for leopard viewings.

Rating for tour operator:

Tour organised by 'Expert Africa' who were very good - every last detail seemed to have been thought of and taken care of. They are very experienced at arranging travel in Africa, I would highly recommend them.

Tailor-made Botswana Safari by A from Saratoga Springs, 29 Jul 2016
Holiday Rating:

An absolutely enjoyable and memorable trip through Botswana

A friend and I were returning to Botswana, with our spouses, to celebrate our 40th anniversary of first arriving as Peace Corps Volunteers. Although we planned on spending a few days in the capital of Gaborone, we also arranged to travel to three safari camps together as a group and then my spouse and I continued on to one more camp in Botswana and then Victoria Falls.

A friend and I were returning to Botswana, with our spouses, to celebrate our 40th anniversary of first arriving as Peace Corps Volunteers. Although we planned on spending a few days in the capital of Gaborone, we also arranged to travel to three safari camps together as a group and then my spouse and I continued on to one more camp in Botswana and then Victoria Falls.

Rating for tour operator:

Expert Africa arranged all internal flights and connections from Johannesburg through to the various stops in Botswana, land passage from Kasane, Botswana to Livingston, Zambia, and then the return flight to Johannesburg. All flights and connections were stress-free with flawless arrangements. The camp recommendations - Chobe under Canvas, Savute under Canvas, Nzbega, and Camp Kalahari - were each memorable and mostly exceeded our expectations. Our stay in Livingston - within the Park - proved to be an ideal way to experience the Falls. Expert Africa exceeded all of our expectations that we identified when first speaking with the Expert Africa representative - Lucy Copson. She is an excellent representative of Expert Africa and the African continent.

Tailor-made Namibia Safari by Colorado Family, 28 Jul 2016
Holiday Rating:

Expert Africa's itinerary for our family exceeded our expectations

I started by planning a family holiday vacation that included a visit to Victoria Falls as well as to Etosha National Park in Namibia. I contacted Expert Africa to help me with our itinerary. Maruska at Expert Africa did a magnificent job in planning a trip that included a number of other wonderful sites, beyond Victoria Falls and Etosha National Park. For example, she recommended a river safari on Chobe river. It ended up being one of the ...

I started by planning a family holiday vacation that included a visit to Victoria Falls as well as to Etosha National Park in Namibia. I contacted Expert Africa to help me with our itinerary. Maruska at Expert Africa did a magnificent job in planning a trip that included a number of other wonderful sites, beyond Victoria Falls and Etosha National Park. For example, she recommended a river safari on Chobe river. It ended up being one of the highlights of our trip. Expert Africa planned a trip that was within our budget while it went beyond our expectations in terms of our experience and the memories we are taking home with us.

Rating for tour operator:

As I've mentioned above, Maruska at Expert Africa did an excellent job planning a trip for us to Southern Africa that took into account our budget (both time and financially) and went beyond our expectations in terms of our experience and what we saw and did. I will be recommending Expert Africa to all of my friends and colleagues who are planning trips to Africa.

Expert Africa responded to this review on 31 Oct 2017:

Expert Africa is delighted that their holiday went beyond expectations, and that we played a part by recommending possible ideas in addition to what the travellers had original requested. We work hard to suggest experiences that fulfil our travellers interests, and it's really nice to get such wonderful feedback when our recommendations are particularly successful.

Expert Africa responded to this review on 31 Oct 2017:

It was wonderful to hear that this family had such a memorable trip, and we thanked them for recommending us to others.

Tailor-made Namibia Safari by BR Fermanagh, 21 Jul 2016
Holiday Rating:

Superb trip to Namibia July 16 very well prepared and supported by Expert Africa throughout

We had already arranged some aspects of a two week trip to Namibia to see wildlife and Cape Town for some seaside relaxation. Expert Africa sorted the bookings of accommodation in Namibia and suggested part of the itinerary. We were 5 people including my 80yr old mother and 11yr old daughter. We had a the best time, everything ran very smoothly, it was a great experience for all of us. The wildlife, landscapes and people made it an unforgett...

We had already arranged some aspects of a two week trip to Namibia to see wildlife and Cape Town for some seaside relaxation. Expert Africa sorted the bookings of accommodation in Namibia and suggested part of the itinerary. We were 5 people including my 80yr old mother and 11yr old daughter. We had a the best time, everything ran very smoothly, it was a great experience for all of us. The wildlife, landscapes and people made it an unforgettable trip. There were no negative aspects. The accommodation in some remote locations was of the highest standard with excellent food and friendly staff

Rating for tour operator:

Expert Africa were happy to help despite flights, car hire and some accommodation already being booked. They suggested an itinerary and made bookings. They were very supportive, provided a lot of high quality information both initially and in the immediate run up to the trip. We felt very well supported and although we did not need their assistance whilst away I felt that they had provided all of the information and contact details that we would need in any eventuality. I felt confident that should an issue arise Expert Africa would sort it out from a small matter to the most serious. Give my mother's age this was a considerable comfort to know that such experienced assistance was at hand. Following the trip EA were again in touch looking for detailed feedback on each step of the trip including each accommodation and service provider. I would readily recommend them to friends and colleagues and use them again in the future

Tailor-made Namibia Safari by Ingwe, 13 Jul 2016
Holiday Rating:

We felt like we had died and gone to heaven!

Our trip fulfilled our dreams for the perfect African safari. It was expertly planned and executed by Maruska at Expert Africa.

Our trip fulfilled our dreams for the perfect African safari. It was expertly planned and executed by Maruska at Expert Africa.

Rating for tour operator:

Expert Africa was responsive to all of our thoughts and desires, and used these along with their own expertise and knowledge to build us an over the top safari, one which was as excellently executed as it was planned. They made our vision happen in all the beautiful hues of the areas. They are simply the best!

Expert Africa responded to this review on 27 Oct 2017:

Expert Africa are delighted that these clients expectations were surpassed and that they had such a memorable holiday to Africa! Responding to our travellers interests and successfully recommending safari options accordingly is what we aim for.

Tailor-made Rwanda Safari by Simon, 12 Jul 2016
Holiday Rating:

Our first safari holiday, covering Tanzania and Rwanda, organised expertly and perfectly.

This was our first safari holiday and we can't wait to go on safari again. Our trip lasted a total of 19 days. We visited Tanzania staying in 3 safari camps offering varying styles of accommodation and each was geographically different with terrain and wildlife. We then visited Rwanda and spent some time in Kigali touring the city, and finally went Mountain Gorilla trekking which was the highlight of our trip. That said, each part of our ...

This was our first safari holiday and we can't wait to go on safari again. Our trip lasted a total of 19 days. We visited Tanzania staying in 3 safari camps offering varying styles of accommodation and each was geographically different with terrain and wildlife. We then visited Rwanda and spent some time in Kigali touring the city, and finally went Mountain Gorilla trekking which was the highlight of our trip. That said, each part of our trip took us to the most wonderful places and every one of them was unique. We had an absolutely great time and have very many happy memories and photos too.

Rating for tour operator:

Expert Africa asked what we were hoping to get out of our holiday, what we liked/disliked, where we were keen to visit etc., and then came up with several excellent options. With their guidance and expertise we were able to make the perfect choice for our holiday. They have lots of information on their website and also provided us with lots of written information in advance of our trip. They organised everything perfectly, and nothing went wrong during our holiday. It was a nice touch that in our final itinerary they provided contact information for our family back home as we were going to be in places without cell-phone or internet coverage. A very thoughtful and professional company.

Tailor-made Namibia Safari by Mr. and Mrs. P Barcelona, 12 Jul 2016
Holiday Rating:

Expert Africa review

Liz at Expert Africa was extremely efficient. She even managed to change one of the hotels we wanted to stay in. (initially we were booked at Dora Navas and the week before we left she managed to find us a room at Damaraland Camp, which we preferred as it is smaller. She was very quick in answering our mails and we felt we were in very good hands. I would definitely travel with them again.

Liz at Expert Africa was extremely efficient. She even managed to change one of the hotels we wanted to stay in. (initially we were booked at Dora Navas and the week before we left she managed to find us a room at Damaraland Camp, which we preferred as it is smaller. She was very quick in answering our mails and we felt we were in very good hands. I would definitely travel with them again.

Tailor-made Namibia Safari by RE from Frome, 9 Jul 2016
Holiday Rating:

Trip of a lifetime

The holiday was everything we hoped for, we got to see the country (Namibia) meet many of the people, including knowledgeable guides who helped us see all the wildlife we hoped for at close quarters.

The holiday was everything we hoped for, we got to see the country (Namibia) meet many of the people, including knowledgeable guides who helped us see all the wildlife we hoped for at close quarters.

Rating for tour operator:

We chose one of Expert Africa's suggested trips and they were able to quickly adapt it to suit our particular requirements. They had a host of helpful suggestions and advised on things we would not have thought of. Their guide to local customs, risks, checklists and so on was invaluable. their local agent met us at the airport and helped us thoroughly check the hire car and ensure we knew how to use the jacks etc. everything went very smoothly.