AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Experience Travel Group by Nigel, 16 Mar 2016
Holiday Rating:

Sri Lanka trip.

My wife, Linda and I enjoyed an excellent trip with ETG and we would recommend them to anyone without hesitation. Nigel Collis

My wife, Linda and I enjoyed an excellent trip with ETG and we would recommend them to anyone without hesitation. Nigel Collis

Rating for tour operator:

As above.

Experience Travel Group responded to this review on 16 Mar 2016:

Dear Nigel,

That's great to hear. Thank you for the recommendation and for taking the time to post this review.

All the best,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by floraholic, 15 Mar 2016
Holiday Rating:

Enthralling Sri Lanka

Our tour enabled us to sample the highlights of Sri Lanka, to learn about its history and culture, to be stunned by its large range of beautiful scenery, and to enjoy the colourful plants, birds and other wildlife. Our hotels were all enjoyable and often luxurious. We loved Sri Lankan food, it was incredibly varied, we never had the same curry twice and perfect for a vegetarian and a fish-lover (although lots of meat choices too). We had ...

Our tour enabled us to sample the highlights of Sri Lanka, to learn about its history and culture, to be stunned by its large range of beautiful scenery, and to enjoy the colourful plants, birds and other wildlife. Our hotels were all enjoyable and often luxurious. We loved Sri Lankan food, it was incredibly varied, we never had the same curry twice and perfect for a vegetarian and a fish-lover (although lots of meat choices too). We had a good mixture of guided tours, travel and opportunities to relax, whether in beautiful hotel pools, or on the beach enjoying the warm sea, soft sand and beautiful views.

Rating for tour operator:

They were very pleasant to deal with, very efficient at answering queries promptly, and arranged an individual itinerary for us which met all our expectations. All their arrangements worked well.

Experience Travel Group responded to this review on 16 Mar 2016:

Dear Carol,

Those are fantastic comments for us to hear - thank you for taking the time to write them. Much appreciated and we agree - Sri Lanka is an amazing place for a vegetarian and seafood fish cooking... In fact I tend to avoid meat there as the vegetables and seafood is so amazing.

All the best,

Sam
Co-founder

Laos to Thailand via The Mekong by Pooky, 15 Mar 2016
Holiday Rating:

We had a wonderful holiday which required good organisation as we travelled round South East Asia. Everything went extremely smoothly and the choice of hotels and activities suited us very well

We spent a week on the beach in Koh Lanta Thailand followed by a few days in Bangkok. Two us then went for a couple of nights to the River Kwai and the others stayed in Bangkok and did a day trip to Ayuttaya. We then went to Chang Mai on the over night sleeper for a few days. We travelled further by car to Chang Rai where we went on a day trip to the mountains. We then crossed into Laos and took a few days to travel down the Mekong by boat, ...

We spent a week on the beach in Koh Lanta Thailand followed by a few days in Bangkok. Two us then went for a couple of nights to the River Kwai and the others stayed in Bangkok and did a day trip to Ayuttaya. We then went to Chang Mai on the over night sleeper for a few days. We travelled further by car to Chang Rai where we went on a day trip to the mountains. We then crossed into Laos and took a few days to travel down the Mekong by boat, stopping off at night at some interesting places before arriving at Luang Prabang . Finally we took a plane back to Thailand via Bangkok to a beach resort on Koh Yao for the last week.

Rating for tour operator:

Our tour operator followed our brief well and selected hotels and activities that suit us. All the arrangements went smoothly and it was overall an excellent experience.

Experience Travel Group responded to this review on 15 Mar 2016:

Dear Hilary,

We're so pleased to hear you had an excellent holiday. You certainly visited some of our favourite places too. We very much appreciate your taking the time to post this review.

Kind regards,

Sam Clark
Co-founder

Experience Travel Group by Aras, 14 Mar 2016
Holiday Rating:

A sense of Thailand

A wonderful 2 week experience. Filled with culture, cuisine and relaxation.

A wonderful 2 week experience. Filled with culture, cuisine and relaxation.

Rating for tour operator:

Recommended to us. They provided a fantastic selection of hotels in Thailand and their suggestion of restaurants were amazing.

Experience Travel Group responded to this review on 15 Mar 2016:

Dear Sara,

Thank you very much for taking the time to post this review. We're very pleased that you enjoyed the hotel selection and the restaurant suggestions.

Kind regards,

Sam Clark
Co-founder

Wild Sri Lanka by Goodluck, 14 Mar 2016
Holiday Rating:

Sri Lanka is a joy to visit

47 days touring Sri Lanka leisurely. A woderful experience

47 days touring Sri Lanka leisurely. A woderful experience

Rating for tour operator:

The firm provided us with a excellent bespoke tour There agent listened and provided us with everything we requested . There agents in Sri Lanka took great care of us and monitored our progress carefully.

Experience Travel Group responded to this review on 15 Mar 2016:

Dear Alfred,

That was quite some tour! Fantastic to spend that much time really getting to know the country. We very much appreciate your taking the time to post this review and for giving our services an 'excellent' rating.

Kind regards,

Sam Clark
Co-founder

Essential Laos by David, 9 Mar 2016
Holiday Rating:

Laos in Depth

Flew to Chiang Rai, N Thailand, crossed the border into Laos and then spent three fabulous days cruising down the Mekong to Luang Prabang. Three nights in Luang Prabang followed by two in the Plain of Jars. From there to Vientiane and finally down to Pakse/4,000 islands in southern Laos for some R & R before returning to the UK via Bangkok.

Flew to Chiang Rai, N Thailand, crossed the border into Laos and then spent three fabulous days cruising down the Mekong to Luang Prabang. Three nights in Luang Prabang followed by two in the Plain of Jars. From there to Vientiane and finally down to Pakse/4,000 islands in southern Laos for some R & R before returning to the UK via Bangkok.

Rating for tour operator:

We have used Experience Travel now on four occasions and consider their destination knowledge and understanding of travellers requirements and preferences to be excellent.

Experience Travel Group responded to this review on 09 Mar 2016:

Dear David,

Fantastic to have you back for the fourth time.Very much appreciate your taking the time to post this review and rate our service as 'excellent'. We'll be in touch to follow up on why the holiday didn't quite get a perfect score too.

All the best,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by Kate, 9 Mar 2016
Holiday Rating:

Private tailored tour of Sri Lanka

We visited the cultural triangle, Kandy, had a train ride to hill country, safari at Uda Walawe beach stay near Tangalle and stayed in the old fort at Galle We stayed in small boutique hotels with great service & food. Sri Lanka is a very beautiful friendly country.

We visited the cultural triangle, Kandy, had a train ride to hill country, safari at Uda Walawe beach stay near Tangalle and stayed in the old fort at Galle We stayed in small boutique hotels with great service & food. Sri Lanka is a very beautiful friendly country.

Rating for tour operator:

Experience Travel are experts in this area and listened to our requests and put together a perfect itinerary

Experience Travel Group responded to this review on 09 Mar 2016:

Dear Catherine,

Thank you so much for posting this review. We're so pleased you enjoyed Sri Lanka so much. We agree: it's a very special place! Thank you also for saying kind words about our service too.

Kind regards,

Sam Clark
Co-founder

Thailand Amanpuri Phuket Special by Dragonduck, 5 Mar 2016
Holiday Rating:

Tranquil Thailand - exploring the culture in our own way.

A wonderful holiday, based around Bangkok, Chiang Mai and Khao lak, which allowed us to enjoy stunning hotels while using selected 'experiences' to understand the history and culture of this lovely country - as seen through the eyes of enthusiastic and knowledgeable local ambassadors.

A wonderful holiday, based around Bangkok, Chiang Mai and Khao lak, which allowed us to enjoy stunning hotels while using selected 'experiences' to understand the history and culture of this lovely country - as seen through the eyes of enthusiastic and knowledgeable local ambassadors.

Rating for tour operator:

The package evolved by Experience Travel - listening to our preferences - reflected exactly our hopes and limitations, in that we didn't want to rush from one tourist attraction to the next, without ever getting below the surface. The hotels recommended were each sympathetic to the location and setting and were all of a very high standard; the transport links, connections and local services were mostly faultless, but always attentive, and the guides on the excursions were personal, responsive, thoughtful and flexible to our needs. All our hopes for this holiday were exceeded.

Experience Travel Group responded to this review on 06 Mar 2016:

Dear David,

That's wonderful to hear. So glad you had a such a brilliant time in Thailand you really felt you got to know the country as well as enjoyed some fantastic hotels!

Thank you for taking the time to post this review. it really means a lot to us.

Kind regards,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by Jo, 2 Mar 2016
Holiday Rating:

Excellent holiday to Sri Lank and Maldives

Experience Travel did a great job of planning our trip and the service and back up from them was excellent.

Experience Travel did a great job of planning our trip and the service and back up from them was excellent.

Rating for tour operator:

Small and friendly with excellent personal service

Experience Travel Group responded to this review on 03 Mar 2016:

Dear Caroline,

Thank you so much for taking the time to post this review. It is very much appreciated and we're really pleased you enjoyed your holiday to Sri Lanka and The Maldives.

Kind regards,

Sam Clark

Classic Vietnam and Luxury Beach by Cathy, 29 Feb 2016
Holiday Rating:

Vietnam - from the nostalgic North to the cosmopolitan South

Exciting, educational, extraordinary. Friendly people always smiling. Superb hotels with wonderful service in nostalgic colonial Hanoi, relaxing Hoi An and vibrant hectic Ho Chi Minh City. Stunning scenery in Ha Long Bay and the Hoi Van Pass. Authentic tours show casing the Street food scene and the relaxed rural life of water buffalo in rice fields. Exhilarating tours on vintage Vespas and speedboats on the Mekong. Rich in history with heart ...

Exciting, educational, extraordinary. Friendly people always smiling. Superb hotels with wonderful service in nostalgic colonial Hanoi, relaxing Hoi An and vibrant hectic Ho Chi Minh City. Stunning scenery in Ha Long Bay and the Hoi Van Pass. Authentic tours show casing the Street food scene and the relaxed rural life of water buffalo in rice fields. Exhilarating tours on vintage Vespas and speedboats on the Mekong. Rich in history with heart breaking remnants of war. Vietnam has it all - a trip to cherish and remember.

Rating for tour operator:

Friendly, efficient. Willing to answer any query no matter how small or silly. Would highly recommend.

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Catherine,

That's wonderful to hear! Thank you so much for taking the time to post this review. We're so pleased you enjoyed it so much and look forward to hearing from you again.

Regards,

Sam Clark