AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 698
Good 32
Average 2
Poor 3
Terrible 0
Reviews Submitted: 735
Reviews Accepted: 735
Reviews Rejected: 0
735 reviews
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Experience Travel Group by StephenJ, 22 Mar 2023
Holiday Rating:

A stunning three week tour of Sri Lanka

We have been wanting to visit Sri Lanka for a longtime and approached Experience Travel who put together a stunning tour for us having taken to time to fully understand what we were seeking to achieve. We fully explored the country, learned an awful lot and had fabulous experiences everyday. This to one of the best holidays we have ever had

We have been wanting to visit Sri Lanka for a longtime and approached Experience Travel who put together a stunning tour for us having taken to time to fully understand what we were seeking to achieve. We fully explored the country, learned an awful lot and had fabulous experiences everyday. This to one of the best holidays we have ever had

Rating for tour operator:

Professional and took the time to really get to know us and what we were seeking to achieve. They delivered in spades!

Experience Travel Group responded to this review on 20 Apr 2023:

Dear Stephen, thank you for your wonderful review - it was such a pleasure working together.

I look forward to planning round 2!

Lola

Cambodia and Vietnam Classic by AJF, 13 Mar 2023
Holiday Rating:

Fabulous

Travelled to Cambodia and Vietnam with ETG.

Travelled to Cambodia and Vietnam with ETG.

Rating for tour operator:

ETG were very good specifically Chione our travel advisor who was very helpful, informative and listened to what we wanted to experience while were on our holiday.

Experience Travel Group responded to this review on 18 Apr 2023:

Hi Andy,

Thank you for your review, I'm so pleased that you had a good holiday. Looking forward to helping you on your next adventure!

Thanks,

Chione

Essential Sri Lanka - Deluxe by sallyblue, 12 Mar 2023
Holiday Rating:

a wonderful Sri Lankan holiday

Stayed in 7 unique luxury hotels taking us to parts of Sri Lanka we hadn't visited before- the North, East Coast and Hill Country, Excellent guide /driver and great experiences.

Stayed in 7 unique luxury hotels taking us to parts of Sri Lanka we hadn't visited before- the North, East Coast and Hill Country, Excellent guide /driver and great experiences.

Rating for tour operator:

Experience Travel Group -A small specialist company proving excellent value and unique experiences

Experience Travel Group responded to this review on 14 Mar 2023:

Hi Sally,

thanks so much for your kind words and lovely feedback. I am so pleased you had such a good holiday.

Team ETG

Experience Travel Group by Lou & Fred, 12 Mar 2023
Holiday Rating:

Off the beaten track with Experience Travel Group

We had the trip of a lifetime to Thailand.

We had the trip of a lifetime to Thailand.

Rating for tour operator:

They planned the perfect itinerary -with unique experiences hand picked just for us.

Experience Travel Group responded to this review on 13 Mar 2023:

I am delighted that you had wonderful travels in Thailand!

Experience Travel Group responded to this review on 13 Mar 2023:

Fantastic that you enjoyed all the immersive experiences and got so much out of your holiday in Thailand. I look forward to helping you plan your next holiday with ETG!
Best wishes from Sara and the ETG team

Undiscovered Northern Kerala by Deekay, 11 Mar 2023
Holiday Rating:

Amazing trip in Kerala

Our trip was delayed twice. We were delighted to get to India, and see the country and taste wonderful food.

Our trip was delayed twice. We were delighted to get to India, and see the country and taste wonderful food.

Rating for tour operator:

We have used Experience several times before, and find they plan great trips in consultation with us. The hotels are often quirky, but great quality. They factor in a few special experiences.

Experience Travel Group responded to this review on 22 Mar 2023:

Hi David

Thank you so much for your review; it is great to hear that we still deliver for you after all these years! I look forward to helping you plan the next adventure.

Thanks

Nick

Wild Sri Lanka by Bob, 11 Mar 2023
Holiday Rating:

We travelled Sri Lanka curiously and had an unforgettable experience

This was a three week tour of Sri Lanka; It started at a boutique hotel called the Notary's House in the Gampaha region where we relaxed after our flight enjoying the vistas and sounds of the surrounding countryside and relaxing by the pool; we moved on to stay it the Mudhouse near Anamaduwa where we explored the area, enjoyed birdwatching safari's and walking tours. Staying in a small villa near Sigiriya amongst a small collection of villas ...

This was a three week tour of Sri Lanka; It started at a boutique hotel called the Notary's House in the Gampaha region where we relaxed after our flight enjoying the vistas and sounds of the surrounding countryside and relaxing by the pool; we moved on to stay it the Mudhouse near Anamaduwa where we explored the area, enjoyed birdwatching safari's and walking tours. Staying in a small villa near Sigiriya amongst a small collection of villas served as an perfect base for visits to Sigiriya, a national ECO game park, Polonnaruwa, the Dambulla Cave temples as well as doing an ETG exclusive visit to a village and farm tour including lunch with a local family. Moving to Kandy we saw the Temple of the Tooth, the Royal Botanical gardens, a spice garden with herbal remedies, and local crafts including wood carving and batik manufacture. Touring through the tea growing areas in the Hill Country we joined a train to take us from Nanu Oya to Ella through the most interesting and beautiful countryside. Close tp Ella with stayed at Amba Tea Estate where we trekked through the scenic landscape, seeing arable farming, tea growing and superb views of the countryside , waterfalls and the Ella Gap. We then transferred to Tree Tops Jungle Lodge near Buttala as a base for local walking safaris and birdwatching, and jeep safaris in Yala where we saw leopards and elephants and a wide variety of birdlife - superb sightings. We moved to a cabana on the beach on the south coast for 4 days relaxation where we experienced superb food, company and a lovely setting before our final transfer to Galle to stay at Fort Printers, an 18th century mansion, in the mist of Galle. We ambience of Galle and a fascinating walking tour of the fort was the culmination of our wonderful experience and insight into Sri Lanka

Rating for tour operator:

Our tour operator did an excellent job. Their knowledge of Sri Lanka is superb. ETG listened to our requirements and made suggestions which ranged from sight seeing to understanding the local culture, customs and crafts, to seeing ancient cities and tea plantations, and having wildlife safaris on foot and in jeeps. ETG provided a range of accommodation for each location to suit our needs from which we could select. They were mostly remote, quiet and close to nature. We had a driver guide on ETG's recommendation who was extremely knowledgeable about Sri Lanka's history , culture, flora and fauna. He contributed to our enjoyment of our holiday. All the arrangements planned in detailed discussion with us worked out perfectly and we experienced everything we expected and hoped we might see. All in all ETG arranged and delivered a holiday of a lifetime. ETG had a close link with a local tour operator , Magical Isle Holidays , who ensured the holiday ran completely smoothly and dealt with any last minute changes to our itinerary.

Experience Travel Group responded to this review on 14 Mar 2023:

Hi Bob,
Thanks for your wonderful and detailed feedback. I am so pleased that you finally made it out and that the trip exceeded expectations. Sri Lanka is such a fantastic country, and we always love when our clients fall in love with it as much as we love it!
Thanks again,
Team ETG

Experience Travel Group by Northy, 11 Mar 2023
Holiday Rating:

Sri Lanka & Maldives combination

Absolutely excellent

Absolutely excellent

Rating for tour operator:

Having used ETG thre times now we are firmly of the opinion that they are leading edge providers of travel arrangements.

Experience Travel Group responded to this review on 13 Mar 2023:

Thank you for your kind comments, and I am delighted you had an excellent holiday with ETG again. We look forward to arranging your fourth holiday!
best wishes
Sara and the ETG Team

Experience Travel Group by CD, 11 Mar 2023
Holiday Rating:

Great variety and humbling experience

We had a variety of activities at various stops/locations with plenty of time at leisure in order to have a balanced holiday. Generally great hotel, which added to the experience.

We had a variety of activities at various stops/locations with plenty of time at leisure in order to have a balanced holiday. Generally great hotel, which added to the experience.

Rating for tour operator:

Efficient customer service and good communication. A small business with the relevant experience, who listened to our needs, requests and interests in order to provide an unforgettable experience, tailored to our specifications.

Experience Travel Group responded to this review on 03 Apr 2023:

Hi Claudia

Lovely to hear that you had such a lovely time in Cambodia. Very much looking forward to helping you plan your next big trip to Asia.

All the best until then!
Holly

Experience Travel Group by frankrussell, 7 Mar 2023
Holiday Rating:

Experience Travel have never let us down and we were not disappointed this time

Three weeks in India, north and south and ticked all the tourist things you should do in India from Taj to seeing a tiger!

Three weeks in India, north and south and ticked all the tourist things you should do in India from Taj to seeing a tiger!

Rating for tour operator:

Always helpful and knowlegeable

Experience Travel Group responded to this review on 09 Mar 2023:

It certainly was an intrepid trip. I'm delighted you spotted a tiger in the south India national park!

Experience Travel Group responded to this review on 09 Mar 2023:

Thank you Frank, I'm so happy that you had a great holiday, and this was your third trip with us!
best wishes
Sara and the ETG Team

Experience Travel Group by Tusker, 6 Mar 2023
Holiday Rating:

Professional and exciting

Three weeks of good experiences in Sri Lanka

Three weeks of good experiences in Sri Lanka

Rating for tour operator:

Very professional and helpful

Experience Travel Group responded to this review on 03 Apr 2023:

Hi Michael

Thanks so much for your review - delighted that you had such a great time returning to Sri Lanka. Looking forward to helping arrange your trip back next year :)

Best wishes
Holly