AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 896
Good 40
Average 3
Poor 3
Terrible 0
Reviews Submitted: 942
Reviews Accepted: 941
Reviews Rejected: 1
941 reviews
Sort by:
Backroads of Laos by Crincklycrag, 2 Mar 2026
Holiday Rating:

A north to south Laos Experience

We wanted to experience the culture and sights of Laos starting in the far mountainous north. The 3 week + tour was a great insight into the history and fascinating culture of the lao people. We travelled by boat, car and train with professional and knowledgeable english speaking guides and had some unfortgettable experiences. A great trip!

We wanted to experience the culture and sights of Laos starting in the far mountainous north. The 3 week + tour was a great insight into the history and fascinating culture of the lao people. We travelled by boat, car and train with professional and knowledgeable english speaking guides and had some unfortgettable experiences. A great trip!

Rating for tour operator:

Experience travel were keen to understand what we wanted to get out of the trip and then worked with us to tailor an itinerary to achieve this. The organisation of the tour was excellent and the in country guides and drivers were very professional.

Experience Travel Group responded to this review on 09 Mar 2026:

Thank you for your lovely feedback, Bob! We're so pleased you had a great time in Laos - looking forward to hopefully discussing more trips to Asia with you in the future!
From Chione & The ETG Team

Experience Travel Group by Adj, 28 Feb 2026
Holiday Rating:

Excellent introduction to India

A tour of the golden triangle with detours to the Chambal valley and Shekawati region

A tour of the golden triangle with detours to the Chambal valley and Shekawati region

Rating for tour operator:

Experience Travel Group provide specialist boutique holidays. This is the fourth we have taken with them. They are knowledgeable and super to deal with. They do not oversell or over promise. They are also adept at reining in our enthusiasm. Downtime is as important as experiences!

Experience Travel Group responded to this review on 19 Mar 2026:

Dear Alan and Caroline,
So pleased and proud that you chose us again for a fourth holiday. I am glad it was an excellent trip too of course - India always delivers!
We very much look forward to meeting again.
Best,

Sam (Co founder) & Team ETG

Experience Travel Group by EMMSIE, 26 Feb 2026
Holiday Rating:

THE PERFECT INTERESTING AND ACTIVE HOLIDAY

When we spoke to the travel agent we wanted to have time in different areas of Sri Lanka to learn about all the culture, experience places and see what the lovely people were like and taste the Sri Lankan food. Everything we did was a perfect balance and what was also important was we were active and they arranged golf twice, cycling twice and walking the pekoe trail, climbing Sigiriya Rock and even going to a T20 Cricket match. Another thing ...

When we spoke to the travel agent we wanted to have time in different areas of Sri Lanka to learn about all the culture, experience places and see what the lovely people were like and taste the Sri Lankan food. Everything we did was a perfect balance and what was also important was we were active and they arranged golf twice, cycling twice and walking the pekoe trail, climbing Sigiriya Rock and even going to a T20 Cricket match. Another thing we did was fly from Sigiriya to Galle which took 50 minutes and that was fascinating seeing Sri Lanka from the sky and saving us a 5 hrs plus in the mini bus.

Rating for tour operator:

We had a telephone conversation about our likes and what we wanted to do and it was all sorted very quickly. Very efficient and the perfect holiday. I even requested for our driver as my children had used him and they arranged for him to be with us. No complaints at all. Experience Travel I could not recommend more.

Experience Travel Group responded to this review on 19 Mar 2026:

Dear Emma,
Wow, well you can't say fairer than that. We so appreciate your taking the time to post this review. It means a lot to us. We always try to match our team of chauffeur guides where we can - we know that it's the personal connection which makes it so special. We are so proud of the team of our chauffeur guides, too.
Best,
Sam (co-founder) and Team ETG

Laos to Thailand via The Mekong by BobBunnie, 24 Feb 2026
Holiday Rating:

Truly exciting and memorable

Two week trip covering Northern Laos inclusive of cycling hiking kayaking nature reserve and local communities

Two week trip covering Northern Laos inclusive of cycling hiking kayaking nature reserve and local communities

Rating for tour operator:

Experience Travel Group designed a bespoke holiday in Laos

Experience Travel Group responded to this review on 13 Mar 2026:

Thank you for your feedback Linda, we are so glad you had a memorable trip.
- Ella & the ETG team

Experience Travel Group by Gerber, 20 Feb 2026
Holiday Rating:

What a wonderful trip

This was an exceptional trip for over five weeks. The skill of the team at producing a first cut of a trip and getting it almost right first time was amazing. The trip covered Vietnam, Laos and Cambodia and had a huge variety of experiences for us to enjoy. It was difficult to keep the internal flights to a minimum as we covered a huge range of areas within the countries. We left with some wonderful memories of each of the countries. Just about ...

This was an exceptional trip for over five weeks. The skill of the team at producing a first cut of a trip and getting it almost right first time was amazing. The trip covered Vietnam, Laos and Cambodia and had a huge variety of experiences for us to enjoy. It was difficult to keep the internal flights to a minimum as we covered a huge range of areas within the countries. We left with some wonderful memories of each of the countries. Just about the right level for us, with bike rides exchanged for other modes of transport.

Rating for tour operator:

Experience Travel Group were amazing to work with from the very beginning and also as we had to alter a few of the destinations whilst the tour was underway. Amazing in depth knowledge of the countries we wanted to include and simply getting us from A-B and all the logistics made this an exceptional holiday if a lifetime.

Experience Travel Group responded to this review on 20 Feb 2026:

Dear Jane & Andrew,

What an incredible testimonial - thank you so much for such a complimentary and thoughtful review. It truly means a great deal to all of us.

Your journey across Indochina was a real adventure, and we’re absolutely delighted to have helped bring it to life. It sounds as though the past six weeks have been filled with some very special memories.

We’re already looking forward to helping you plan your next big adventures in Malaysia, Indonesia and India!

All the very best,
Holly & Team ETG

Essential Sri Lanka - Deluxe by Currypowder, 20 Feb 2026
Holiday Rating:

Trip of a lifetime

Never a dull moment - all thanks to our wonderful chauffeur-guide

Never a dull moment - all thanks to our wonderful chauffeur-guide

Rating for tour operator:

Experience Travel Group were very professional while keeping it individual

Experience Travel Group responded to this review on 23 Feb 2026:

Thank you for your lovely feedback, Philip, we're so pleased you had a great time in Sri Lanka! Looking forward to hopefully speaking to you soon about more trips to Asia!

From Chione & The ETG Team

Essential Rajasthan & Taj Mahal by Didier, 19 Feb 2026
Holiday Rating:

Colourful experience of the variety and contrasts of Rajasthan

14 days from Mubai to Delhi stopping at all major towns and imprtnat things to see and do on the way, a riot of contrasts and diversity, very full and well planned. superb accomodaition and often winderful food, always the friendliest people

14 days from Mubai to Delhi stopping at all major towns and imprtnat things to see and do on the way, a riot of contrasts and diversity, very full and well planned. superb accomodaition and often winderful food, always the friendliest people

Rating for tour operator:

ETG were very proactive in helping organise the holiday in advance and their Vamoos app contained all the info in a super easy and useful way.

Experience Travel Group responded to this review on 20 Feb 2026:

We're delighted you had such a great time Jerry, thank you for taking the time to give us all the detail! We hope we'll be dreaming up more holidays together soon... Lola & The ETG Team

Experience Travel Group by Jon, 19 Feb 2026
Holiday Rating:

Landscapes and culture of Northern Thailand

We visited Chaing Mai, Chaing Rai, the golden triangle and Koh Jum in the south for a few days relaxing. Whilst in the north we also stayed at Harmony Huailan Home Ecolodge and engaged in activities with the local community which we thoroughly enjoyed. We also visited a Lahu hill_tribe village.

We visited Chaing Mai, Chaing Rai, the golden triangle and Koh Jum in the south for a few days relaxing. Whilst in the north we also stayed at Harmony Huailan Home Ecolodge and engaged in activities with the local community which we thoroughly enjoyed. We also visited a Lahu hill_tribe village.

Rating for tour operator:

ETG listened to, and most importantly understood, what our desires were for our holiday and definitely met the brief.

Experience Travel Group responded to this review on 20 Feb 2026:

It was a lot of fun planning your trip and I really enjoyed working on the itinerary with you!

Experience Travel Group responded to this review on 20 Feb 2026:

Thank you for your feedback - we can't wait to help plan the next one!

Undiscovered Northern Kerala by David, 18 Feb 2026
Holiday Rating:

Another side of India

Stayed in interesting places and had a good itinerary that took us to places off the normal tourist routes

Stayed in interesting places and had a good itinerary that took us to places off the normal tourist routes

Rating for tour operator:

Got our holiday right providing exactly the type of accommodation we wanted .. interesting visits .. and excellent guides, driver and local agent

Experience Travel Group responded to this review on 19 Feb 2026:

We're delighted you had such a good time David, thank you for sharing! Lola & The ETG team

Sri Lanka Laid Back - Deluxe by PP, 18 Feb 2026
Holiday Rating:

Superb Sri Lanka Experience

First time trip to Sri Lanka and it did not disappoint, we will definitely return. So much variety and such a welcoming place, everyone we met was just lovely.

First time trip to Sri Lanka and it did not disappoint, we will definitely return. So much variety and such a welcoming place, everyone we met was just lovely.

Rating for tour operator:

Experience Travel Group put together a fantastic tour with all the variety we asked for at superb hotels. The customer service was excellent throughout and our experience in country - both personal guide and the office support - was also excellent. I strongly recommend and will definitely use ETG again!

Experience Travel Group responded to this review on 18 Feb 2026:

Thank you so much, Phil! We look forward to planning the next trip together soon, Lola & The ETG Team