AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Undiscovered Northern Kerala by Cecilia 69, 9 Mar 2025
Holiday Rating:

Extraordinary Adventure in India

We had an amazing trip travelling overland from Mysoru to Kochi. We saw fantastic wildlife including many mammals and birds. We stayed in small intimate properties with the most wonderful staff. We felt privileged to meet so many lovely people. We travelled on the hill railway and walked in the Nilgiri hills. We had such fun on the houseboat especially the early morning canoe ride. We made great memories throughout the trip.

We had an amazing trip travelling overland from Mysoru to Kochi. We saw fantastic wildlife including many mammals and birds. We stayed in small intimate properties with the most wonderful staff. We felt privileged to meet so many lovely people. We travelled on the hill railway and walked in the Nilgiri hills. We had such fun on the houseboat especially the early morning canoe ride. We made great memories throughout the trip.

Rating for tour operator:

ETG found us lovely places to stay and made the holiday special with lots of little extras along the way

Experience Travel Group responded to this review on 31 Mar 2025:

Hi Rosie

Thank you for your feedback, we are so pleased you had such a good holiday and experienced the delights of Southern India.

Best wishes

Nick & Team ETG

Experience Travel Group by Alex, 7 Mar 2025
Holiday Rating:

Amazing adventure

A tour in India taking on Delhi Agra Ramathra and Jaipur. Lots of excursions included and excellent hotels Then onto Maldives for 5 nights to a lovely all inclusive resort with experiences included

A tour in India taking on Delhi Agra Ramathra and Jaipur. Lots of excursions included and excellent hotels Then onto Maldives for 5 nights to a lovely all inclusive resort with experiences included

Rating for tour operator:

Experience Travel Group who devised a bespoke holiday experience for us. Ensuring we had excursions that took us to the usual tourist hotspots but also gave us a chance to see how the ordinary people live. They ensured that we were well looked after at every stage.

Experience Travel Group responded to this review on 14 Mar 2025:

Hi Guys

Great to hear you had a wonderful trip.

All the best,

James & Team ETG

Experience Travel Group by Sven, 3 Mar 2025
Holiday Rating:

An Epic Adventure Across Southeast Asia

There were moments while I was out and about where I thought that everyone should experience this kind of mindful travel that Experience Travel organises as it is not backpacking where you tick off the standard party hot spots and it's not the typical cruise for tourists to visit the standards sightseeing destinations, but an experience where I really felt I get to know the countries, meet great people and do fun stuff that most people miss ...

There were moments while I was out and about where I thought that everyone should experience this kind of mindful travel that Experience Travel organises as it is not backpacking where you tick off the standard party hot spots and it's not the typical cruise for tourists to visit the standards sightseeing destinations, but an experience where I really felt I get to know the countries, meet great people and do fun stuff that most people miss when they visit those destinations.

Rating for tour operator:

Holly did an absolutely amazing job. She put this epic holiday together on very short notice. She asked a lot of important questions upfront, listened carefully to my answers and put a flawless trip together with action packed experiences, beautiful hotels, delightful surprises and a seamless infrastructure of guides, drivers and bookings that led to a holiday that didn't feel rushed while it covered so many experiences that it felt like I was away for much longer. It also felt like a responsible and immersive way of traveling. I learned so much about the countries, the people, the culture and the history of each country which I really enjoyed. I think Experience Travel is an outstanding Travel Agency and more people should travel like this as I really think it is the best way to explore a country and go on a trip of a lifetime.

Experience Travel Group responded to this review on 04 Mar 2025:

Dear Sven,
Thank you so much for your kind words. We're so happy you had another great trip with ETG - and this seems to have been the best yet!
Thank you so much for taking the time to post this review, too.
Best,
Sam, Holly & The ETG Team.

Experience Travel Group by Andy, 3 Mar 2025
Holiday Rating:

Wonderful trip to Kerala

We had a guided trip to Kerala organised by ETG. We stayed in a variety of hotels; eco houses; adventure camp and a spice boat. The trip was amazing with excellent local guides throughout

We had a guided trip to Kerala organised by ETG. We stayed in a variety of hotels; eco houses; adventure camp and a spice boat. The trip was amazing with excellent local guides throughout

Rating for tour operator:

Sarah at ETG did a great job of meeting our aspirations for the trip, taking account of our desire to see the "real" country and meet people and see the way of life. The itinerary was perfect for this. The local agents were excellent too and kept in touch throughout the trip and ensured that all the transfers, trips and guiding worked seamlessly.

Experience Travel Group responded to this review on 04 Mar 2025:

Thank you so much for your lovely feedback! I’m so pleased to hear that the itinerary met your aspirations and gave you the opportunity to experience the real Kerala. It was a pleasure planning this trip for you, and I’d love to help with your next adventure whenever you're ready!

Experience Travel Group by RUPERT, 1 Mar 2025
Holiday Rating:

Experience organised the trip to our specifications, and succeeded in every respect!

Bird watching (our guide was a genuine expert), hiking (with a qualified and friendly hiking guide who took us off the beaten track), amazing hotels, and everything went like clockwork!

Bird watching (our guide was a genuine expert), hiking (with a qualified and friendly hiking guide who took us off the beaten track), amazing hotels, and everything went like clockwork!

Rating for tour operator:

We had our own nominated lady at Experience who asked us in some detail about what we wanted to do, and what we did not want to do. The result was an amazing hotel that ticked all our boxes!

Experience Travel Group responded to this review on 03 Mar 2025:

Thank you for your very kind feedback Rupert! Delighted that you had a wonderful first fling with Sri Lanka.
Hopefully it won't be too long until we help with your next adventure...!

From Holly & Team ETG

Experience Travel Group by Ian, 28 Feb 2025
Holiday Rating:

India, exceeded all expectations

A trip taking in the golden triangle together rest and relaxation at Ramathra Fort and a beach resort in Kerala.

A trip taking in the golden triangle together rest and relaxation at Ramathra Fort and a beach resort in Kerala.

Rating for tour operator:

Great planning at the start, everything went perfectly and we felt we experienced all aspects of India

Experience Travel Group responded to this review on 04 Mar 2025:

Dear Ian,

Thank you so much for taking the time to post this review. So pleased you had a wonderful trip.

Best,

Sam & Team ETG

Experience Travel Group by Whiston, 26 Feb 2025
Holiday Rating:

Sri Lanka

2 weeks of travelling through Sri Lanka . Stunning country and lovely people. In the main a fabulous trip only marred by some somewhat chaotic errors made by The Experienced Travel Group. On return from our trip they did however fully accept that a number of errors had been made by themselves. They apologised profusely , accepted total responsibility and made every attempt to make up for the errors including refunding us for at least one of ...

2 weeks of travelling through Sri Lanka . Stunning country and lovely people. In the main a fabulous trip only marred by some somewhat chaotic errors made by The Experienced Travel Group. On return from our trip they did however fully accept that a number of errors had been made by themselves. They apologised profusely , accepted total responsibility and made every attempt to make up for the errors including refunding us for at least one of the mistakes.

Rating for tour operator:

The Experience Travel Group

Experience Travel Group responded to this review on 31 Mar 2025:

Dear Amanda

Thank you for your review. We are pleased that despite the issues you mentioned, you had a fabulous trip. We are sorry we failed to deliver our usual level of experience.

As we have discussed, we have taken various lessons to ensure the issues never happen again, and we appreciate how you handled the situation. This ensured we could take those lessons and make efforts to make up for the errors.

Best wishes

Nick

GM

Sri Lanka Laid Back - Deluxe by Jane15, 25 Feb 2025
Holiday Rating:

Easy travelling

We enjoyed a more relaxed tour of Sri Lanka than most, staying at least three nights in any one place. It is the mountains and countryside that make Sri Lanka so special. The tropical coastline is lovely but can be matched in other countries.

We enjoyed a more relaxed tour of Sri Lanka than most, staying at least three nights in any one place. It is the mountains and countryside that make Sri Lanka so special. The tropical coastline is lovely but can be matched in other countries.

Rating for tour operator:

Experience travel guarantee first class guides and drivers and no detail is too small to discuss. They provide an ultra personal travel experience.

Experience Travel Group responded to this review on 26 Feb 2025:

Thanks for this lovely review, Jane - delighted you had another great trip with us.

All the best,

James & Team ETG

A Different Side of Rajasthan by Jo, 25 Feb 2025
Holiday Rating:

Amazing Trip

We visited India for the first time and ETG created a programme that exactly fit the bill for what we wanted to see in a short space of time.

We visited India for the first time and ETG created a programme that exactly fit the bill for what we wanted to see in a short space of time.

Rating for tour operator:

We have used ETG twice now and would definitely use them again

Experience Travel Group responded to this review on 25 Feb 2025:

It's always a pleasure Jo! We look forward to planning more adventures together soon!

Experience Travel Group by Inditraveller, 19 Feb 2025
Holiday Rating:

Advfentures in Southern India and return to Makunudr

Everything was well organised, with helpful, pleasant staff and excellent venues

Everything was well organised, with helpful, pleasant staff and excellent venues

Rating for tour operator:

Very helpful and accommodating and Experience Travel's in-country partners in India offer good personal contact when necessary.

Experience Travel Group responded to this review on 21 Feb 2025:

Thank you for your kind feedback Colin, I am so happy you had a great trip and enjoyed Kerala and Maldives. Best wishes Sara & ETG Team