AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Essential Sri Lanka - Deluxe by Mrs A K 16, 1 Apr 2016
Holiday Rating:

Spectacular

We had the most amazing time travelling around Sri Lanka. Matt at Experience travel had arranged a fantastic itinerary and we enjoyed breakfast above the clouds, sleeping in a mud house , swimming in a wonderful lake and on a paradise beach.

We had the most amazing time travelling around Sri Lanka. Matt at Experience travel had arranged a fantastic itinerary and we enjoyed breakfast above the clouds, sleeping in a mud house , swimming in a wonderful lake and on a paradise beach.

Rating for tour operator:

Experience travel looked after us brilliantly from start to finish. All the accommodation was excellent. The chauffeur guide marvellous .I would( and have) recommend anyone travelling to their destinations to book with them.

Experience Travel Group responded to this review on 06 Apr 2016:

Dear Anne,

Thank you taking the time to post this review. I'm so glad you enjoyed Sri Lanka as much as we do.

Thank you also for recommend us - word of mouth is so important to us and we take it as a huge vote of confidence!

Kind regards,

Sam Clark
Co-founder

Sri Lanka Laid Back - Deluxe by Jenny, 31 Mar 2016
Holiday Rating:

The holiday that just kept giving!

We had a fantastic time, this holiday felt like such an adventure from start to finish. I felt that the trip really gave us an opportunity to immerse ourselves in Sri Lankan culture. Our local guide was very knowledgeable about the history so by the time we reached each destination we really felt that we could appreciate what we were visiting. We had some amazing experiences, my fiancée saved a star tortoise from the road which the ...

We had a fantastic time, this holiday felt like such an adventure from start to finish. I felt that the trip really gave us an opportunity to immerse ourselves in Sri Lankan culture. Our local guide was very knowledgeable about the history so by the time we reached each destination we really felt that we could appreciate what we were visiting. We had some amazing experiences, my fiancée saved a star tortoise from the road which the locals loved, we had king coconuts from the side of the road, we visited beautiful Buddhist temples. We met people from all over the world, from the locals who were friendly and really eager to chat and make us feel welcome to other travellers. We went on an elephant Safari and must have seen over 100 elephants not to mention the big bull elephant wandering down the main road. The food was delicious especially the coconut samba, banana flower curry and manioc. We then went to the Maldives where we were lucky enough to see dozens of dolphins all round the boat. My fiancée, who was diving, saw the dolphins from under water as well as sharks and turtles. It was a great, and very relaxing, contrast to Sri Lanka.

Rating for tour operator:

Good local knowledge and great package put together at a very reasonable price.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Jennifer,

That's a great story about the tortoise! Thank you very much for taking the time to review the holiday. We're delighted you enjoyed your holiday so much and we look forward to hearing from you again in the future.

Kind regards,

Sam Clark
Co-founder

Cambodia and Vietnam Classic by Alexander, 31 Mar 2016
Holiday Rating:

Brilliant!

A great experience, food, people and tours all met our expectations. We will definitely be using Experience travel Group again. We have come home all ready to start planning our next trip!

A great experience, food, people and tours all met our expectations. We will definitely be using Experience travel Group again. We have come home all ready to start planning our next trip!

Rating for tour operator:

From initial contact through to the holiday itself they have been so helpful and keen that we should have the holiday we wanted.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Sally,

That's great to hear. We'll be looking forward to planning another trip with you then! Thank you for taking the time to review the holiday and our service - much appreciated.

Kind regards,

Sam Clark
Co-Founder

Essential Sri Lanka - Deluxe by Smike, 31 Mar 2016
Holiday Rating:

Fantastic experience with 'Experience'

We travelled to Sri Lanka with Experience Travel in March 2016. We can't fault the holiday which was tailor-made for us to include culture, wildlife, local life and beach experiences. Their recommended boutique hotels were all very special and the driver who showed us the country was well-informed, safe and always punctual. A very memorable holiday.

We travelled to Sri Lanka with Experience Travel in March 2016. We can't fault the holiday which was tailor-made for us to include culture, wildlife, local life and beach experiences. Their recommended boutique hotels were all very special and the driver who showed us the country was well-informed, safe and always punctual. A very memorable holiday.

Rating for tour operator:

Experience Travel - very knowledgeable, professional and represent good value for money.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Gill,

That's what we like to hear! Great news and thank you very much for reviewing us and the holiday. We look forward to hearing from you again in the future.

Kind regards,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by ewan_ouzami, 29 Mar 2016
Holiday Rating:

Adventure for the cautious traveller

We spent 10 days in Sri Lanka and 5 in the Maldives. We are well past the backpacking stage and were a bit nervous about how Sri Lanka might be. We need not have worried. We were picked up from Colombo Airport in an Air-condiitoned car and driven everywhere we needed to go by a friendly and informative guide. All our accommodation was excellent. Clean, comfortable, air-conditioned (thats quite important!), with excellent food and friendly staff...

We spent 10 days in Sri Lanka and 5 in the Maldives. We are well past the backpacking stage and were a bit nervous about how Sri Lanka might be. We need not have worried. We were picked up from Colombo Airport in an Air-condiitoned car and driven everywhere we needed to go by a friendly and informative guide. All our accommodation was excellent. Clean, comfortable, air-conditioned (thats quite important!), with excellent food and friendly staff. We saw a range of sights including a day in Wilpattu National Park, Ruins of Polonarawula, Sigirya Rock Fortress, Dambula Cave temples and a tour of Kandy. These amazing places of which we had little prior knowledge proved excellent focal points for the tour, but overall we loved the simple interactions that were organised for us - tour of a coconut plantation, a cycle ride into Polonarawula, a visit to the Dambula vegetable market and a train ride from Perandiya to Rambukkah through the hill country. This was all finished off with a relaxing few days on a small island resort in the Maldives.

Rating for tour operator:

Nick Clark at Experience Travel organised this for us. I think he understood immediately what we were looking for and organised a very comfortable and well planned tour that just suited us perfectly. We will definitely be using Experine Travel again

Experience Travel Group responded to this review on 29 Mar 2016:

Dear Tony,

Thank you for posting this review. It's the simple things that we believe make the difference and can be so much fun too. This is the kind of feedback we really like to receive!

We very much look forward to hearing from you again.

Kind regards,

Sam

Wild Sri Lanka by MS, 22 Mar 2016
Holiday Rating:

Sri Lanka - birds and history

Experience devised a holiday to suit our particular requests. We stayed in lovely places and were well looked after throughout our tour, doing trips that suited us. They listened to what we wanted and produced the goods.

Experience devised a holiday to suit our particular requests. We stayed in lovely places and were well looked after throughout our tour, doing trips that suited us. They listened to what we wanted and produced the goods.

Rating for tour operator:

The agent listened and did not try and buttonhole us too much.

Experience Travel Group responded to this review on 22 Mar 2016:

Dear Mary,

Thank you so much for taking the time to write this review and we're really pleased you had a great time. Thank you for your kind words too. We hope to hear from you again in the future!

All the best,

Sam Clark
Co-founder

Experience Travel Group by Janice, 21 Mar 2016
Holiday Rating:

Wonderful

3 weeks in Sri Lanka, touring for two weeks and then one week at a beach hotel.

3 weeks in Sri Lanka, touring for two weeks and then one week at a beach hotel.

Rating for tour operator:

Personalised itinerary was arranged, informative information received before travelling and queries dealt with promptly whilst we were on our holiday.

Experience Travel Group responded to this review on 22 Mar 2016:

Dear Janice,

Thank you for taking the time to post a review of your holiday with us. We're glad you had a wonderful time.

Kind regards,

Sam Clark
Co-founder

Cambodia, Laos and Vietnam by Mr M C 16, 21 Mar 2016
Holiday Rating:

The Ultimate

Extraordinary in every sense

Extraordinary in every sense

Rating for tour operator:

Matt Brazier of Experience Travel has an extraordinary level of knowledge and skill in preparing an itinerary and selecting the very best hotel in each location

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Malcolm,

Thank you very much for posting this review. Delighted to hear that it was an extraordinary holiday! I'll pass this review to Matt who will be very pleased.

Kind regards,

Sam Clark
Co-Founder

Cambodia to Vietnam via Mekong by Silver Travellers, 21 Mar 2016
Holiday Rating:

Awesome Holiday

we traveled from Crete to Cambodia and Vietnam for a month. the whole holiday was fabulous and went very smoothly. The guides , transfers etc were very organised and the information supplied on our trips was very very good. They are a company that really cares about their customers and makes sure you have the best experience possible

we traveled from Crete to Cambodia and Vietnam for a month. the whole holiday was fabulous and went very smoothly. The guides , transfers etc were very organised and the information supplied on our trips was very very good. They are a company that really cares about their customers and makes sure you have the best experience possible

Rating for tour operator:

They are committed to what they do. they have superb consultants with great knowledge and really look after you throughout the whole trip.

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Beverley,

Thank you so much for your very kind words and we're so pleased you had an excellent holiday in Cambodia and Vietnam.
We appreciate your taking the time to post a review here.

All the best,

Sam
Co-founder

Essential Sri Lanka - Deluxe by Mitzi, 20 Mar 2016
Holiday Rating:

Our Special Sri Lankan Experience

We had an excellent holiday in Sri Lanka. A good mix of the cultural sites, seeing elephants, coconut and tea plantations and the south coast beaches. We stayed in most agreeable hotels, none of which were very large. We had an excellent driver/guide and found the country, people and local food all made for a wonderful holiday. February is a good time to go.

We had an excellent holiday in Sri Lanka. A good mix of the cultural sites, seeing elephants, coconut and tea plantations and the south coast beaches. We stayed in most agreeable hotels, none of which were very large. We had an excellent driver/guide and found the country, people and local food all made for a wonderful holiday. February is a good time to go.

Rating for tour operator:

Experience Travel put the holiday together for us in a careful way and we felt very spoilt wherever we went. Nothing was too much trouble.

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Elaine,

That's wonderful to hear. Glad you enjoyed the experiences and the small hotels and that you felt spoilt! That's so great to hear.
Thank you for taking the time to post this review of your holiday in Sri Lanka.
Kind regards,

Sam Clark
Co-founder