AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 822
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 864
Reviews Accepted: 863
Reviews Rejected: 1
863 reviews
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Wild Sri Lanka by MS, 22 Mar 2016
Holiday Rating:

Sri Lanka - birds and history

Experience devised a holiday to suit our particular requests. We stayed in lovely places and were well looked after throughout our tour, doing trips that suited us. They listened to what we wanted and produced the goods.

Experience devised a holiday to suit our particular requests. We stayed in lovely places and were well looked after throughout our tour, doing trips that suited us. They listened to what we wanted and produced the goods.

Rating for tour operator:

The agent listened and did not try and buttonhole us too much.

Experience Travel Group responded to this review on 22 Mar 2016:

Dear Mary,

Thank you so much for taking the time to write this review and we're really pleased you had a great time. Thank you for your kind words too. We hope to hear from you again in the future!

All the best,

Sam Clark
Co-founder

Experience Travel Group by Janice, 21 Mar 2016
Holiday Rating:

Wonderful

3 weeks in Sri Lanka, touring for two weeks and then one week at a beach hotel.

3 weeks in Sri Lanka, touring for two weeks and then one week at a beach hotel.

Rating for tour operator:

Personalised itinerary was arranged, informative information received before travelling and queries dealt with promptly whilst we were on our holiday.

Experience Travel Group responded to this review on 22 Mar 2016:

Dear Janice,

Thank you for taking the time to post a review of your holiday with us. We're glad you had a wonderful time.

Kind regards,

Sam Clark
Co-founder

Cambodia, Laos and Vietnam by Mr M C 16, 21 Mar 2016
Holiday Rating:

The Ultimate

Extraordinary in every sense

Extraordinary in every sense

Rating for tour operator:

Matt Brazier of Experience Travel has an extraordinary level of knowledge and skill in preparing an itinerary and selecting the very best hotel in each location

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Malcolm,

Thank you very much for posting this review. Delighted to hear that it was an extraordinary holiday! I'll pass this review to Matt who will be very pleased.

Kind regards,

Sam Clark
Co-Founder

Cambodia to Vietnam via Mekong by Silver Travellers, 21 Mar 2016
Holiday Rating:

Awesome Holiday

we traveled from Crete to Cambodia and Vietnam for a month. the whole holiday was fabulous and went very smoothly. The guides , transfers etc were very organised and the information supplied on our trips was very very good. They are a company that really cares about their customers and makes sure you have the best experience possible

we traveled from Crete to Cambodia and Vietnam for a month. the whole holiday was fabulous and went very smoothly. The guides , transfers etc were very organised and the information supplied on our trips was very very good. They are a company that really cares about their customers and makes sure you have the best experience possible

Rating for tour operator:

They are committed to what they do. they have superb consultants with great knowledge and really look after you throughout the whole trip.

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Beverley,

Thank you so much for your very kind words and we're so pleased you had an excellent holiday in Cambodia and Vietnam.
We appreciate your taking the time to post a review here.

All the best,

Sam
Co-founder

Essential Sri Lanka - Deluxe by Mitzi, 20 Mar 2016
Holiday Rating:

Our Special Sri Lankan Experience

We had an excellent holiday in Sri Lanka. A good mix of the cultural sites, seeing elephants, coconut and tea plantations and the south coast beaches. We stayed in most agreeable hotels, none of which were very large. We had an excellent driver/guide and found the country, people and local food all made for a wonderful holiday. February is a good time to go.

We had an excellent holiday in Sri Lanka. A good mix of the cultural sites, seeing elephants, coconut and tea plantations and the south coast beaches. We stayed in most agreeable hotels, none of which were very large. We had an excellent driver/guide and found the country, people and local food all made for a wonderful holiday. February is a good time to go.

Rating for tour operator:

Experience Travel put the holiday together for us in a careful way and we felt very spoilt wherever we went. Nothing was too much trouble.

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Elaine,

That's wonderful to hear. Glad you enjoyed the experiences and the small hotels and that you felt spoilt! That's so great to hear.
Thank you for taking the time to post this review of your holiday in Sri Lanka.
Kind regards,

Sam Clark
Co-founder

Experience Travel Group by Nigel, 16 Mar 2016
Holiday Rating:

Sri Lanka trip.

My wife, Linda and I enjoyed an excellent trip with ETG and we would recommend them to anyone without hesitation. Nigel Collis

My wife, Linda and I enjoyed an excellent trip with ETG and we would recommend them to anyone without hesitation. Nigel Collis

Rating for tour operator:

As above.

Experience Travel Group responded to this review on 16 Mar 2016:

Dear Nigel,

That's great to hear. Thank you for the recommendation and for taking the time to post this review.

All the best,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by floraholic, 15 Mar 2016
Holiday Rating:

Enthralling Sri Lanka

Our tour enabled us to sample the highlights of Sri Lanka, to learn about its history and culture, to be stunned by its large range of beautiful scenery, and to enjoy the colourful plants, birds and other wildlife. Our hotels were all enjoyable and often luxurious. We loved Sri Lankan food, it was incredibly varied, we never had the same curry twice and perfect for a vegetarian and a fish-lover (although lots of meat choices too). We had ...

Our tour enabled us to sample the highlights of Sri Lanka, to learn about its history and culture, to be stunned by its large range of beautiful scenery, and to enjoy the colourful plants, birds and other wildlife. Our hotels were all enjoyable and often luxurious. We loved Sri Lankan food, it was incredibly varied, we never had the same curry twice and perfect for a vegetarian and a fish-lover (although lots of meat choices too). We had a good mixture of guided tours, travel and opportunities to relax, whether in beautiful hotel pools, or on the beach enjoying the warm sea, soft sand and beautiful views.

Rating for tour operator:

They were very pleasant to deal with, very efficient at answering queries promptly, and arranged an individual itinerary for us which met all our expectations. All their arrangements worked well.

Experience Travel Group responded to this review on 16 Mar 2016:

Dear Carol,

Those are fantastic comments for us to hear - thank you for taking the time to write them. Much appreciated and we agree - Sri Lanka is an amazing place for a vegetarian and seafood fish cooking... In fact I tend to avoid meat there as the vegetables and seafood is so amazing.

All the best,

Sam
Co-founder

Laos to Thailand via The Mekong by Pooky, 15 Mar 2016
Holiday Rating:

We had a wonderful holiday which required good organisation as we travelled round South East Asia. Everything went extremely smoothly and the choice of hotels and activities suited us very well

We spent a week on the beach in Koh Lanta Thailand followed by a few days in Bangkok. Two us then went for a couple of nights to the River Kwai and the others stayed in Bangkok and did a day trip to Ayuttaya. We then went to Chang Mai on the over night sleeper for a few days. We travelled further by car to Chang Rai where we went on a day trip to the mountains. We then crossed into Laos and took a few days to travel down the Mekong by boat, ...

We spent a week on the beach in Koh Lanta Thailand followed by a few days in Bangkok. Two us then went for a couple of nights to the River Kwai and the others stayed in Bangkok and did a day trip to Ayuttaya. We then went to Chang Mai on the over night sleeper for a few days. We travelled further by car to Chang Rai where we went on a day trip to the mountains. We then crossed into Laos and took a few days to travel down the Mekong by boat, stopping off at night at some interesting places before arriving at Luang Prabang . Finally we took a plane back to Thailand via Bangkok to a beach resort on Koh Yao for the last week.

Rating for tour operator:

Our tour operator followed our brief well and selected hotels and activities that suit us. All the arrangements went smoothly and it was overall an excellent experience.

Experience Travel Group responded to this review on 15 Mar 2016:

Dear Hilary,

We're so pleased to hear you had an excellent holiday. You certainly visited some of our favourite places too. We very much appreciate your taking the time to post this review.

Kind regards,

Sam Clark
Co-founder

Experience Travel Group by Aras, 14 Mar 2016
Holiday Rating:

A sense of Thailand

A wonderful 2 week experience. Filled with culture, cuisine and relaxation.

A wonderful 2 week experience. Filled with culture, cuisine and relaxation.

Rating for tour operator:

Recommended to us. They provided a fantastic selection of hotels in Thailand and their suggestion of restaurants were amazing.

Experience Travel Group responded to this review on 15 Mar 2016:

Dear Sara,

Thank you very much for taking the time to post this review. We're very pleased that you enjoyed the hotel selection and the restaurant suggestions.

Kind regards,

Sam Clark
Co-founder

Wild Sri Lanka by Goodluck, 14 Mar 2016
Holiday Rating:

Sri Lanka is a joy to visit

47 days touring Sri Lanka leisurely. A woderful experience

47 days touring Sri Lanka leisurely. A woderful experience

Rating for tour operator:

The firm provided us with a excellent bespoke tour There agent listened and provided us with everything we requested . There agents in Sri Lanka took great care of us and monitored our progress carefully.

Experience Travel Group responded to this review on 15 Mar 2016:

Dear Alfred,

That was quite some tour! Fantastic to spend that much time really getting to know the country. We very much appreciate your taking the time to post this review and for giving our services an 'excellent' rating.

Kind regards,

Sam Clark
Co-founder