AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 877
Good 40
Average 3
Poor 3
Terrible 0
Reviews Submitted: 923
Reviews Accepted: 922
Reviews Rejected: 1
922 reviews
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Sri Lanka Laid Back - Deluxe by PP, 18 Feb 2026
Holiday Rating:

Superb Sri Lanka Experience

First time trip to Sri Lanka and it did not disappoint, we will definitely return. So much variety and such a welcoming place, everyone we met was just lovely.

First time trip to Sri Lanka and it did not disappoint, we will definitely return. So much variety and such a welcoming place, everyone we met was just lovely.

Rating for tour operator:

Experience Travel Group put together a fantastic tour with all the variety we asked for at superb hotels. The customer service was excellent throughout and our experience in country - both personal guide and the office support - was also excellent. I strongly recommend and will definitely use ETG again!

Experience Travel Group responded to this review on 18 Feb 2026:

Thank you so much, Phil! We look forward to planning the next trip together soon, Lola & The ETG Team

Experience Travel Group by John, 16 Feb 2026
Holiday Rating:

A relaxed journey through Cambodia and Laos

A trip to Cambodia and Laos, staying at four places. Beautifully organised, a really interesting programme. Having a driver and guide made it so easy. we felt we experienced the very best of each place

A trip to Cambodia and Laos, staying at four places. Beautifully organised, a really interesting programme. Having a driver and guide made it so easy. we felt we experienced the very best of each place

Rating for tour operator:

Experience Travel. Excellent service throughout

Experience Travel Group responded to this review on 17 Feb 2026:

Hi John & Pippa,

I’m so delighted to hear that you had such a wonderful time exploring Cambodia and Laos. After all the false starts during the pandemic, it was especially rewarding to finally bring this trip together for you — and it sounds as though it was more than worth the wait!
I look forward to helping your next adventure to Bhutan or Sri Lanka :)

All the best,
Holly & Team ETG

Wild Sri Lanka by Pepper Pots, 14 Feb 2026
Holiday Rating:

Fabulous trip with truly local experiences

Experience Travel arranged a fantastic 4 week holiday in Sri Lanka, staying in 10 differing types of accommodation, from local home stays to luxury villas, across the many part of the country, including many lovely places away from normal tourist hot spots. We were able to spend time finding out about local life as well as being immersed in the cultural history, and wildlife of Sri Lanka. The driver/guides were excellent, and we always felt ...

Experience Travel arranged a fantastic 4 week holiday in Sri Lanka, staying in 10 differing types of accommodation, from local home stays to luxury villas, across the many part of the country, including many lovely places away from normal tourist hot spots. We were able to spend time finding out about local life as well as being immersed in the cultural history, and wildlife of Sri Lanka. The driver/guides were excellent, and we always felt safe with them. They also provided great insight into the places we visited, and added greatly to the overall holiday experience.

Rating for tour operator:

Lola at ETG and their local partner in Sri Lanka were always attentive to our needs and provided an excellent service during the planning of our trip and over the 4 weeks we were travelling, with regular checks to our driver/guide that all was well.

Experience Travel Group responded to this review on 16 Feb 2026:

Thank you so much for your lovely feedback, we look forward to planning the next trip soon!

Lola & ETG Team

Experience Travel Group by Saras, 13 Feb 2026
Holiday Rating:

Attention to detail and feeling like a person

This was a holiday truly customised to what interests us, the type of experience we want from a holiday with the reassurance of “someone” being there if needed.

This was a holiday truly customised to what interests us, the type of experience we want from a holiday with the reassurance of “someone” being there if needed.

Rating for tour operator:

They completely get customisation - and the fact that word means different things to different people. They deliver on their promises.

Experience Travel Group responded to this review on 19 Feb 2026:

Dear Sara,
That's so great to hear! Thank you so much for taking the time to post this review and we very much look forward to hearing from you again.
Best,
Team ETG

Backroads of Laos by Tricky, 12 Feb 2026
Holiday Rating:

Laos bespoke guided tour

10 day bespoke guided trip of Laos, visiting Luang Prabang, Ban Cat and Nong Khiaw

10 day bespoke guided trip of Laos, visiting Luang Prabang, Ban Cat and Nong Khiaw

Rating for tour operator:

Experience Travel provided a trip tailor made to our requirements with great support and organization all the way through, we had a great time

Experience Travel Group responded to this review on 16 Feb 2026:

Thank you for your useful feedback, Richard! We're so pleased you had a great time. Please do reach out if we can help with any future trips to Asia.

From Chione & The ETG Team

Laos to Thailand via The Mekong by Mr Ted, 11 Feb 2026
Holiday Rating:

Amazing

We had a fantastic holiday in Laos and Thailand. The scenery was amazing and the food and people lovely

We had a fantastic holiday in Laos and Thailand. The scenery was amazing and the food and people lovely

Rating for tour operator:

Our contact at ETG Holly was knowledgeable and extremely helpful and patient with my many questions and changes to the plan.The holiday was first class

Experience Travel Group responded to this review on 13 Feb 2026:

Hi Michelle

It was a pleasure to help plan your holiday to Laos & Thailand and I am so pleased that you had such an enjoyable time. Given that this was your third trip with us, it seems as though they just keep getting better..!

Looking forward to helping you plan adventure number 4

All the best
Holly

Experience Travel Group by JJ, 9 Feb 2026
Holiday Rating:

Memorable

2 wonderful weeks in Sri Lanka. Fabulous people, places, scenery and food. Chauffeur and guides professional, friendly and reliable. Hotels and staff amazing. We couldn't have asked for more.

2 wonderful weeks in Sri Lanka. Fabulous people, places, scenery and food. Chauffeur and guides professional, friendly and reliable. Hotels and staff amazing. We couldn't have asked for more.

Rating for tour operator:

Experience Travel. Very professional, attention to detail and provide experiences that help you connect with the local people and environment.

Experience Travel Group responded to this review on 09 Feb 2026:

Dear John,

Delighted to hear - can't say fairer than that! So pleased you enjoyed it, and we very much hope that you travel with us again in the future!

Best,

Team ETG

Experience Travel Group by RCC , 8 Feb 2026
Holiday Rating:

Fabulous trip to Oman

Sun and sand and relaxing in Salalah with some culture and the most amazing trip into the Empty Quarter to experience the magnificence nd beauty of the desert

Sun and sand and relaxing in Salalah with some culture and the most amazing trip into the Empty Quarter to experience the magnificence nd beauty of the desert

Rating for tour operator:

Very professional, friendly, and well organised.

Experience Travel Group responded to this review on 11 Feb 2026:

Hi Rachel

I am very pleased to hear that you had such a wonderful week exploring southern Oman as family. It sounds like it was the perfect winter escape!

All the best
Holly & Team ETG

Experience Travel Group by Senorita , 8 Feb 2026
Holiday Rating:

Excellent, wonderful holiday organised by Experience Travel

We were given a brilliant driver for the trip, which was from Jaipur to Delhi, stopping off in beautiful places. Every detail was thought about and considered. The guides were wonderful and the hotels felt special and off the beaten track. Experience Travel did an amazing job.

We were given a brilliant driver for the trip, which was from Jaipur to Delhi, stopping off in beautiful places. Every detail was thought about and considered. The guides were wonderful and the hotels felt special and off the beaten track. Experience Travel did an amazing job.

Rating for tour operator:

Sara Wells and Sam Clarke made sure we had the perfect itinerary, taking into consideration my mother's age and her tastes, and the type of holiday and experience we wanted. They took such attention to match us with the perfect places to stay, guides and experiences. Absolutely excellent - cannot recommend them highly enough.

Experience Travel Group responded to this review on 09 Feb 2026:

Dear Ramita,

It was our pleasure! What a fun trip to put together. It was so important that your mum loved India, being a little trepidacious, and we were SO pleased that she did and more!

Best,

Sara, Sam and Team ETG.

Sri Lanka Laid Back - Deluxe by KateE, 8 Feb 2026
Holiday Rating:

Magical first time visit to Sri Lanka

Our first visit to Sri Lanka felt like stepping into a living tapestry of history, culture, and wild beauty. Over sixteen days we wandered through ancient cities and sacred temples, watched elephants and leopards move through lush national parks, and soaked up the rhythm of daily life in vibrant towns and quiet villages. After so much exploring, we ended the trip with a few slow, sun‑drenched days by the ocean, letting the sound of the waves ...

Our first visit to Sri Lanka felt like stepping into a living tapestry of history, culture, and wild beauty. Over sixteen days we wandered through ancient cities and sacred temples, watched elephants and leopards move through lush national parks, and soaked up the rhythm of daily life in vibrant towns and quiet villages. After so much exploring, we ended the trip with a few slow, sun‑drenched days by the ocean, letting the sound of the waves settle everything we’d seen. It was a journey packed with variety and wonder, and somehow we still left feeling there was even more to discover.

Rating for tour operator:

Our tour operator made the entire trip feel effortless from the very beginning. They took the time to understand exactly what we hoped to see and experience, shaping an itinerary that balanced history, culture, wildlife, and relaxation in a way that felt personal to us. Communication was clear and consistent, and we always felt informed and supported. Once we arrived, they looked after every detail, making sure we were getting the most out of each day. Their care and attention turned a great holiday into a truly memorable one.

Experience Travel Group responded to this review on 10 Feb 2026:

Thank you so much for taking the time to share this – I’m really glad the trip felt so effortless and personal from start to finish. It was a pleasure putting it together for you, and I’m delighted to hear you got so much out of you first trip to Sri Lanka. Lynsey-Experience Travel Group