AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 842
Good 38
Average 3
Poor 3
Terrible 0
Reviews Submitted: 886
Reviews Accepted: 885
Reviews Rejected: 1
885 reviews
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Experience Travel Group by JP, 13 Sep 2025
Holiday Rating:

Honeymoon in Sri Lanka

We spent a fantastic two weeks exploring Sri Lanka with a private driver guide. Our trip covered the cultural triangle, a train into the tea country, beaches and historic cities in the South and a day exploring Columbo. All our guides were excellent, we tasted the most delicious food and enjoyed everything Sri Lanka has to offer.

We spent a fantastic two weeks exploring Sri Lanka with a private driver guide. Our trip covered the cultural triangle, a train into the tea country, beaches and historic cities in the South and a day exploring Columbo. All our guides were excellent, we tasted the most delicious food and enjoyed everything Sri Lanka has to offer.

Rating for tour operator:

ETG provided an excellent service. The planning process was smooth and efficient. The consultants really made an effort to understand what we wanted from the trip to customise our itinerary. In country we had a fantastic driver guide and many excellent local guides at individual sites too. All the hotel and activity bookings went smoothly giving us an exciting and relaxing trip.

Experience Travel Group responded to this review on 29 Sep 2025:

I m so pleased to hear you had a great time - thank you so much for your kind words. And it’s wonderful to hear that your driver guide and local guides helped bring Sri Lanka to life for you! Lynsey & the team at ETG

Experience Travel Group by Artuby, 30 Aug 2025
Holiday Rating:

Surprising Bali

Experience Travel Group organised an incredible 10 day trip around Bali - totally off the beaten track. We had an amazing time immersed in the jungles, monsoon forests, mangroves, rice fields and beautiful sea around Bali.

Experience Travel Group organised an incredible 10 day trip around Bali - totally off the beaten track. We had an amazing time immersed in the jungles, monsoon forests, mangroves, rice fields and beautiful sea around Bali.

Rating for tour operator:

ETG always finds unique places and activities where tourists rarely are but making sure you support local organizations and limit harm to the environment and people.

Experience Travel Group responded to this review on 21 Oct 2025:

We're so pleased you had such an amazing time!

Experience Travel Group responded to this review on 21 Oct 2025:

Thank you for your lovely feedback! It was so great working with you to plan the trip and I can't wait to see where you venture to next.

Sri Lankan Family Adventure by JonLolaTom, 26 Aug 2025
Holiday Rating:

Awesome immersive experiences in Sri Lanka and Maldives.

We spent 10 nights in Sri Lanka and 7 nights in the Maldives. We encountered so much wildlife, beautiful food and got to experience it's history, culture and people.

We spent 10 nights in Sri Lanka and 7 nights in the Maldives. We encountered so much wildlife, beautiful food and got to experience it's history, culture and people.

Rating for tour operator:

Experience Travel Group were incredible. They curated a bespoke itinerary that really met our requirements. We felt cared for and had no trouble.

Experience Travel Group responded to this review on 26 Aug 2025:

I am so happy you loved these special countries!

Experience Travel Group responded to this review on 26 Aug 2025:

Thank you so much for your lovely feedback Jon. It was a pleasure curating your holiday and I'm delighted you and your kids got so much out of experiencing Sri Lanka. I'm looking forward to helping you plan your next holiday out east!
best wishes Sara and the ETG Team

Experience Travel Group by Ashleyb, 12 Aug 2025
Holiday Rating:

Fantastic Vietnam

We did a 2 week north to south trip covering Hanoi, hue, Hoi An and Ho Chi Minh, great experiences and trips arranged through ETG

We did a 2 week north to south trip covering Hanoi, hue, Hoi An and Ho Chi Minh, great experiences and trips arranged through ETG

Rating for tour operator:

Very professional and receptive, always available to discuss plans and alterations, couldn’t fault them

Experience Travel Group responded to this review on 13 Aug 2025:

So pleased to hear you had a wonderful time! We hope to hear from you again soon!

Best,

TEAM ETG

Classic Family Sri Lanka by Giles, 11 Aug 2025
Holiday Rating:

Sri Lanka with Experience.

14 days travel around the island seeing amazing sites and immersing ourselves in a wonderful new culture.

14 days travel around the island seeing amazing sites and immersing ourselves in a wonderful new culture.

Rating for tour operator:

Experience - easy and very helpful booking and great advice. Fantastic staff on the ground in country.

Experience Travel Group responded to this review on 11 Aug 2025:

Thanks for your lovely feedback, Giles! We're so happy you had a fantastic family holiday in Sri Lanka, and we look forward to discussing more trips with you in the future!

Chione & The ETG Team

Experience Travel Group by Steve, 8 Aug 2025
Holiday Rating:

Amazng

One week of relaxation on the tranquil island of Koh Jum, followed by a hectic schedule to explore many aspects of Thai life. Temples, arts and crafts in Chiang Mai. Village life in Phrae. A train journey through the heart of the country. Railway and floating Markets in Bangok

One week of relaxation on the tranquil island of Koh Jum, followed by a hectic schedule to explore many aspects of Thai life. Temples, arts and crafts in Chiang Mai. Village life in Phrae. A train journey through the heart of the country. Railway and floating Markets in Bangok

Rating for tour operator:

Listened to what we wanted to adapt everything for our perfect trip.

Experience Travel Group responded to this review on 13 Aug 2025:

Dear Steve,

Really great that you had such a perfect trip. Relaxing now, just thinking about Koh Jum :-)...

We very much hope to hear from you again soon!

Best,

Team ETG

Experience Travel Group by Simon and David, 9 Jul 2025
Holiday Rating:

Indonesian Island Hopping

Fantastic journey, away from the tourists hot spots, of Java, Borneo, Bali and Komodo. All means of trasport and wide variety of experiences from primary jungle to volcanos to dragons.

Fantastic journey, away from the tourists hot spots, of Java, Borneo, Bali and Komodo. All means of trasport and wide variety of experiences from primary jungle to volcanos to dragons.

Rating for tour operator:

First class. Complicate itinerary went seamlessly

Experience Travel Group responded to this review on 16 Jul 2025:

I'm so pleased you had such a great trip - it was a lot of fun working on the itinerary with you, you were up for lots of adventures!

Experience Travel Group responded to this review on 16 Jul 2025:

We really appreciate your feedback and we have passed it on to our local partners as well.

Experience Travel Group by lil733, 11 Jun 2025
Holiday Rating:

Amazing cultural and relaxing experience in Thailand!

We had a 3 week trip to thailand where we visited 5 places around the country. ETG picked such a good range allowing us to sample the big cities, the very rural villages and the people who lived there, the jungle and national parks and the beaches. The booking and arrangement was made very simple and we just had to approve plans. On the holiday there was always someone available to ask questions, and the logistics of getting around was made ...

We had a 3 week trip to thailand where we visited 5 places around the country. ETG picked such a good range allowing us to sample the big cities, the very rural villages and the people who lived there, the jungle and national parks and the beaches. The booking and arrangement was made very simple and we just had to approve plans. On the holiday there was always someone available to ask questions, and the logistics of getting around was made easy by the company providing personal cars and guides to ensure we made it to each stop successfully and easily. The company included to surprise activities (a paid-for fancy dinner and massages) which were a lovely touch. Would highly recommend!

Rating for tour operator:

very quick to respond to questions and very eager to listen to any advice or tweaks we wanted to make to the holiday. really focused on making this trip personalised to our wants (i’m creative and they included pottery making / tie-dying and my partner is an environmental scientist to we went and saw natural rock formations and other land features).

Experience Travel Group responded to this review on 12 Jun 2025:

I'm so glad you enjoyed the planning process as well as your trip - I really enjoyed working on it with you!

Experience Travel Group responded to this review on 12 Jun 2025:

We work closely with our local partners to tailor each trip to our client's interests, so it's great to see such lovely feedback about how this played out on your trip. We can't wait to see where you go next!

Experience Travel Group by Mrs L R 25, 5 Jun 2025
Holiday Rating:

Smooth, relaxing experience

We enjoyed the culture, landscape, hotels and people all during our trip. This possible through the expert planning of Experience Travel Group!

We enjoyed the culture, landscape, hotels and people all during our trip. This possible through the expert planning of Experience Travel Group!

Rating for tour operator:

Cheerful, knowledgeable and could communicate very well in English. He also sensed when it was time to be quiet.

Experience Travel Group responded to this review on 09 Jun 2025:

We're so pleased you had such a lovely trip!

Experience Travel Group responded to this review on 09 Jun 2025:

Our team of guides are fantastic, so it's great to see your feedback.

Experience Travel Group by PandCWoodcock, 25 May 2025
Holiday Rating:

Fantastic holiday, excellently planned

Sarah listened to our requirements and planned a fantastic holiday for us. Loved every minute. Great hotels, interesting cultural experiences, very well looked after. Will certainly book with ETG again!

Sarah listened to our requirements and planned a fantastic holiday for us. Loved every minute. Great hotels, interesting cultural experiences, very well looked after. Will certainly book with ETG again!

Rating for tour operator:

Very professional and effective

Experience Travel Group responded to this review on 27 May 2025:

Hi Caroline, I'm so happy you had a fantastic holiday. We're excited to help plan your next immersive adventure to Asia! Sarah