AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 848
Good 39
Average 3
Poor 3
Terrible 0
Reviews Submitted: 893
Reviews Accepted: 892
Reviews Rejected: 1
892 reviews
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Undiscovered Northern Kerala by Mr T T 25, 2 Dec 2025
Holiday Rating:

Enthralling Kerala.

A lovely 20 days touring around, mainly in search of birds and wildlife. Staying in several home stays which were very comfortable and owned by lovely people who could not do enough for us. Highly recommended holiday.

A lovely 20 days touring around, mainly in search of birds and wildlife. Staying in several home stays which were very comfortable and owned by lovely people who could not do enough for us. Highly recommended holiday.

Rating for tour operator:

Good communication and in the main accurate advice.

Experience Travel Group responded to this review on 02 Dec 2025:

Thank you very much for your feedback Tony, we're delighted you had such a good time! We look forward to planning your next adventure together!

Classic Vietnam with Mai Chau by Chappy, 1 Dec 2025
Holiday Rating:

A trip tailored to meet our interests

We wanted to see the real Vietnam, to understand a bit about the country and see some amazing sights. This holiday delivered on that. The support we received enabled us to tweak the itinerary to enhance our experience. We really enjoyed it.

We wanted to see the real Vietnam, to understand a bit about the country and see some amazing sights. This holiday delivered on that. The support we received enabled us to tweak the itinerary to enhance our experience. We really enjoyed it.

Rating for tour operator:

The booking experience was excellent. ETG took the time to understand what we wanted to do. Our trip comprised two parts. Hanoi and the surrounding nature reserves. The guide couldn't have been more helpful and couldn't have been more interesting. Followed by Hoi an, where the support on the ground was good but perhaps a bit more standard.

Experience Travel Group responded to this review on 02 Dec 2025:

Thanks so much for your feedback, Steve! We're so glad you loved your time in Vietnam - looking forward to hopefully organising more Asia adventures for you in the future!
From Chione & The ETG Team

Classic Vietnam Explorer by Tricia C, 26 Nov 2025
Holiday Rating:

Great attention from our personal holiday planner

Two weeks in Vietnam to celebrate our 10th wedding anniversary. We stayed in beautiful hotels, had great guides, saw so much of this extraordinary country and met some wonderful people, both Vietnamese and fellow tourists.

Two weeks in Vietnam to celebrate our 10th wedding anniversary. We stayed in beautiful hotels, had great guides, saw so much of this extraordinary country and met some wonderful people, both Vietnamese and fellow tourists.

Rating for tour operator:

Lynsey gave us a very personal / tailored experience from first meeting to a ring before departure, a surprise treat on our actual anniversary and a welcome home message with suggestion to meet for a glass of wine to tell her about our wonderful trip.

Experience Travel Group responded to this review on 01 Dec 2025:

Thank you for sharing your feedback – I’m so pleased to hear you enjoyed celebrating your special anniversary in Vietnam. It’s such a wonderful country with so much to discover!

Experience Travel Group responded to this review on 01 Dec 2025:

Thank you so much for your kind words – that really means a lot. I loved helping you plan this trip and it was such a pleasure to add a few little surprises along the way! And if there’s ever a next adventure on the horizon, I’d be thrilled to help you plan it.

Experience Travel Group by Paul, 20 Nov 2025
Holiday Rating:

wonderful immersive and authentic experience

Gold triangle Plus covering Amritsar, Delhi, Udaipur, Johdpur, Bikkener, Jaipur, Agra and Varanasi. Wonderful service throughout from guides and drivers.

Gold triangle Plus covering Amritsar, Delhi, Udaipur, Johdpur, Bikkener, Jaipur, Agra and Varanasi. Wonderful service throughout from guides and drivers.

Rating for tour operator:

Everything ran smoothly per itiniery.

Experience Travel Group responded to this review on 20 Nov 2025:

Dear Paul,
So pleased you had such a brilliant holiday. It’s a great itinerary with some incredible hotels along the way, and of course, the guides and the driver are the most important people. Thank you so much for taking the time to post the review.
Best,
Sam & Team ETG

Essential Rajasthan & Taj Mahal by Travelling Trio, 18 Nov 2025
Holiday Rating:

Family adventure in India

We had the most amazing adventure, stayed in some fantastic places, met the most lovely people. This holiday has enhanced our own little world

We had the most amazing adventure, stayed in some fantastic places, met the most lovely people. This holiday has enhanced our own little world

Rating for tour operator:

Professional, querky in a good way, safe, reliable, push the boundaries and above all exciting

Experience Travel Group responded to this review on 18 Nov 2025:

Thank you so much Gail! It's always a pleasure creating holidays for you and your lovely family - bring on the next one!

Experience Travel Group by Ms A T 25, 18 Nov 2025
Holiday Rating:

Fantastic exploration of Nepal and Bhutan

Culture, history, religion, nature, varied scenery and a couple of great home visits all in one holiday.

Culture, history, religion, nature, varied scenery and a couple of great home visits all in one holiday.

Rating for tour operator:

Listened to our interests and tailored the tour to suit us. Had on the ground experience to offer great advice. Kept in touch and were helpful from planning to our return.

Experience Travel Group responded to this review on 18 Nov 2025:

I am delighted you had such a great trip and enjoyed all the variety that Nepal and Bhutan had to offer! It's a pleasure to arrange your travel, and I look forward to arranging your next trip with ETG!
Thanks for your lovely feedback, Sara and Team ETG

Experience Travel Group by Mossy, 12 Nov 2025
Holiday Rating:

A fabulous Indian Odessey

A month long tour of north and north west India including Delhi, Uttar Pradesh, Agra, Rajasthan and Gujarat

A month long tour of north and north west India including Delhi, Uttar Pradesh, Agra, Rajasthan and Gujarat

Rating for tour operator:

Everything from booking and trip planning to actual in country travel and support was first class.

Experience Travel Group responded to this review on 17 Nov 2025:

Dear Andy,
Thank you so much for taking the time to leave this review. It was such a fun and exciting trip, we were so pleased to be part of it!
Best,
Team ETG

Experience Travel Group by AH, 7 Nov 2025
Holiday Rating:

Discovering family history

Experience Travel planned an itinerary that incorporated places pertinent to my family history. The accommodation was all excellent and the itinerary worked really well. Our visit to Kolkata provided an interesting insight in to the city and it's history. The guide in Darjeeling went the extra mile to investigate family connections and arranged meetings with some relevant personnel which was enlightening and hugely appreciated. Experience Travel ...

Experience Travel planned an itinerary that incorporated places pertinent to my family history. The accommodation was all excellent and the itinerary worked really well. Our visit to Kolkata provided an interesting insight in to the city and it's history. The guide in Darjeeling went the extra mile to investigate family connections and arranged meetings with some relevant personnel which was enlightening and hugely appreciated. Experience Travel also found a grave that the family had been seeking, my family are delighted. Thank you to all concerned.

Rating for tour operator:

A good knowledge of India and a great interest in pursuing family connections.

Experience Travel Group responded to this review on 07 Nov 2025:

Dear Ann,
We thoroughly enjoy searching for family connections, and we were pleased to assist in this case. It's such a fantastic 'way in' to make connections during your travel - and the stories are always so fascinating.
Best,
Sara, Melissa, Sam and Team ETG

Cambodia Explorer by Dawn W, 1 Nov 2025
Holiday Rating:

Simply perfect in every way. When the only thing you grumble about is when you have arrived back in Scotland in the cold weather, and your bus to take you to the car park takes ages, it says something

Every single moment was one to cherish. It really was perfect, interesting, culturally different, food was superb, people kind and so respectful, guides were so informative and friendly, I really can’t fault it in any way. Our first week was full on experiencing the temples, cycling, Vespa tours, food experiences, Cambodian circus, elephant sanctuary, prison and killing fields, museums and local markets. The second week was spent relaxing at ...

Every single moment was one to cherish. It really was perfect, interesting, culturally different, food was superb, people kind and so respectful, guides were so informative and friendly, I really can’t fault it in any way. Our first week was full on experiencing the temples, cycling, Vespa tours, food experiences, Cambodian circus, elephant sanctuary, prison and killing fields, museums and local markets. The second week was spent relaxing at two beautiful locations. Wonderful.

Rating for tour operator:

Experience Travel Group are fantastic. Such good communication and great at giving information on proposed destinations. I can’t fault them. I used them last year and they were so good, I had no hesitation in using them again this year and will use again nextyou too

Experience Travel Group responded to this review on 03 Nov 2025:

Thank you for your lovely feedback, Dawn! We're so glad you had an amazing time in Cambodia. Looking forward to discussing further holidays with you in the future!
From Chione & The ETG Team

Cambodia, Laos and Vietnam by Funky Gibbons, 31 Oct 2025
Holiday Rating:

Wow what a fantastic experience start to finish

Amazing

Amazing

Rating for tour operator:

Excellent service,always felt looked after

Experience Travel Group responded to this review on 31 Oct 2025:

Thank you for your lovely feedback, Andrew! We're so glad you enjoyed your Cambodia/ Laos/ Thailand adventure! From Chione & The ETG Team