Experience Travel Group
Reviews of Experience Travel Group
| Reviews submitted: | 378 |
| Reviews accepted: | 378 |
| Reviews rejected: | 0 |
| Excellent | 354 | |
| Good | 19 | |
| Average | 2 | |
| Poor | 3 | |
| Terrible | 0 |
Amazing trip to Java and Bali
Experience organised our two week trip to Java and Bali. It was wonderful! The guides and drivers we had were super. The hotels outstanding, and the excursions we did were amongst the best in decades of travelling. Mount Bromo in Java and the cycle trips in the countryside in Bali were highlights. Thank you Experience Travel. We are looking forward to our next trip with you....
Great attention to detail and had clearly been to every hotel and excursion they recommended to us. A superb job. Thanks
Experience Travel Group responded to this review on 18 Oct 2017:
Dear Kevin,
Thanks so much for your feedback. So pleased you had a wonderful time. Indonesia, and Java in particular, is such an underrated destination. Full of amazing experiences such you seem to have enjoyed!
All the best,
Sam
Co-founder & MD
best holday we have ever had
Experience travel gave us an amazing experience with no hassles and a brilliant chauffeur
Experience Travel Group responded to this review on 16 Oct 2017:
They planned the entire holiday for us incluing private tours
Experience Travel Group responded to this review on 16 Oct 2017:
Hi Brian, this is so good to hear. I am delighted that you had such a great time and we look forward to helping with your future travels. A return to Sri Lanka?
Best wishes
Sara
Amazing Indonesian holiday.
Fantastc holiday...what an amazing country with amazing people. Looking forward to returning.
Great service from Experience Travel. Very knowledgeable and helpful, nothing was too much trouble.
Experience Travel Group responded to this review on 16 Oct 2017:
Hi Sue,
Thanks for much for your feedback, I am thrilled you had such a good trip to Indonesia! I have just returned myself and am already counting down to my next adventure there... with 14,000 islands there is always something new to discover. If I can help in any way in the future please do not hesitate to get in contact.
Becky
Tailor made Sri Lanka Tour and Beach
Tailor made guided tour of Sri Lanka including Cities, Mountains,Tea plantations,Game Drives and Beach .
Staying in Boutique Hotels .
Superb service from the first point of contact :
Itinerary planning and quotation
Information and documents prior to travel
Use of Vamoos App
Every element of our holiday worked perfectly flights transfers guides and hotels
Contact on return .
I wouldn't hesitate to recommend experience and in fact have already done so to three close contacts
Experience Travel Group responded to this review on 16 Oct 2017:
Hi Michelle,
Thank you so much for your kind words and I'm delighted to hear you had such a lovely time on your trip. Many thanks as well for recommending us to your friends. Please don't hesitate to get in touch if we can be of any help on your next Asian adventure.
Kind regards,
Toni
Memorable tour of Sri Lanka
A tour of Sri Lanka starting in Rural Gampha, then on to Nuwara Eliya, Kandy, Dambulla, Sigiriya, a village tour, a Jeep Safari, Polonnaruwa, Anuradapura and finishing off with 4 days on the beach at Trinconmalee. We had a private tour guide/driver which was a great and helped us get the most out of the tour. The beach at Trinconmalee was fantasic and we then flew back to Negombo with Cinnamon Air saving the 6 hr drive which was a good choice.
Experience Travel made sure that everything went without a hitch and our tour guide was the nicest guy. Thank you for such a memorable holiday.
Experience Travel Group responded to this review on 16 Oct 2017:
Hi Trish,
Thank you so much for posting this lovely feedback and I'm so happy to hear that you had such a great time on your trip and got on well with your guide. Please don't hesitate to get in touch if we can be of any assistance in the future for another Asian holiday.
Kind regards,
Toni
A Tailor Made Holiday
A super experience from start to finish. The itinerary was well planned to suit our wishes and Sara our advisor was helpful through the planning process. We stayed in some great hotels and saw beautiful places- so many memories to cherish. We travelled to both India and Sri Lanka within the same holiday. The organisation and care and attention to detail for our transfers from place to place was excellent- always a representative to meet us at each destination. We felt very pampered and safe in the knowledge that everything would run smoothly throughout our trip.
Very professional and knowledgable about the countries they are offering. Tailor made holidays to suit your own requirements and a willingness to listen and to tweak the planning during further discussion once an initial plan had been developed.
Experience Travel Group responded to this review on 2 Oct 2017:
Dear Annette,
Thank you very much for taking the time to post this review. We're so pleased that your holiday went so well and that you enjoyed yourselves so much. We always aim to make our clients feel very secure that arrangements are in place so they can get on with really experiencing the destination!
Please do recommend us to your friends and family. Word of mouth is so important to us!
Kind regards,
Sam Clark
Co-founder & MD
Excellent trip, well planned with great experiences
We visited Malaysia for three weeks and travelled from one end to the other, ending up in Borneo. The planning was exemplary - we were met by guides and drivers in all the right places at all the right times. Our tours were all good - interesting and informative. It was great to be introduced to all the different types of street food. The local people were very friendly. It was a wonderful holiday.
Experience Travel Group responded to this review on 28 Sep 2017:
Experience Travel gave us great service both while we were booking the holiday and throughout our time there. The planning was perfect. The guides and drivers were friendly. When we had a problem in one of the hotels, the area manager contacted us to make sure everything was OK and also contacted the hotel to make sure that we were compensated with a room upgrade.
Experience Travel Group responded to this review on 28 Sep 2017:
Dear Carole,
Great to hear how much you enjoyed Malaysia and especially pleased to hear about the room upgrade. We'll pass on your feedback to the guides and drivers.
Thanks for taking the time to write.
Melissa
Trip of a lifetime.
We went to Cambodia and Vietnam.
The highlights were Angkor Wat and hanging out in Siem Reap, the Kampong Phluk Floating fishing village, the cycling tour around Hanoi, the Hanoi Street Food Tour, the night on the Dragon Legend boat at Halong Bay, the Morning Glory cookery class in Hoi An, the Vespa tour of Saigon at night and the Cu Chi Tunnels.
The night time Vespa tour was the all-time highlight for us all - as well as the thrill of being driven around in the mad traffic, we stopped at various street food stalls and ate delicious local food then went to various music venues which were very special.
We also went to the Killing Fields which were very upsetting but important to see to help us understand what went on during those terrible times.
Th
David Gookey at Experience Travel listened to my brief for the holiday to be child friendly with some adventures, some culture and some down time.
He organised the timings of the flights and the amount of time at each location perfectly. He chose the hotels very well too.
The children (aged 20, 18, 17 and 12)were never bored and happily went on all the tours that David had organised.
The local guides that David had organised were fantastic. They knew all the history of each place and enhanced our experience enormously.
Experience Travel Group responded to this review on 21 Sep 2017:
Hi Sophie
Thanks for the great feedback and I'm so pleased you had the trip of a lifetime and that there were so many highlights. I remember you mentioning that one of your boys also performed music in front a live audience - what a memorable experience!
It's good to hear that you thought the guides were fantastic and we've already passed this on to them - they really do add to the overall experience.
Best wishes, David
Great trip - with lots of great memories
Well thought out itinerary. Hotels all good in their own ways. Driver wonderful. All tours interesting some better than others
Efficient with good support in U.K. And Sri Lanka.
Experience Travel Group responded to this review on 21 Sep 2017:
Hi Susan,
Thank you for taking the time to fill out this feedback. It is great to know you had such a good trip!
Best wishes,
Lauren
Perfectly organised Silver Wedding holiday to Sri Lanka and The Maldives
Firstly can we say a big thank you to Toni for all her help with the itinerary and all my questions after booking with her. Toni chose great hotels for us, we had the holiday of our lives.
Our guide, Samon, was waiting for us on landing and couldn't have treated us any better. His pride and knowledge of his country was amazing. He was always on time with the car, and himself, immaculate with enthusiasm. We really couldn't have had a better guide, from halting charging elephants with the palm of his hand and climbing a palm tree he went above and beyond to make our week in Sri Lanka perfect. We were sad to leave him when we left for the Maldives.
I feel Toni listened to what we wanted and booked our trip accordingly
Experience Travel Group responded to this review on 19 Sep 2017:
Dear Mandi,
I'm so pleased you had such a great holiday and I'll be sure to pass on your kind comments to Toni. She'll be so pleased.
As for Saman. Well, we get many great comments about him and he is undoubtedly one of our top guides in any country. However, stopping a charging elephant with the palm of his hand and climbing a coconut tree - that really is above and beyond!
We loved the picture of Saman up the tree also! What a guy!
Happy wedding anniversary and we hope you are able to travel with us again sometime.
Regards,
Sam
Co-founder & MD
