AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 826
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 868
Reviews Accepted: 867
Reviews Rejected: 1
867 reviews
Sort by:
Experience Travel Group by Mrs L R 25, 5 Jun 2025
Holiday Rating:

Smooth, relaxing experience

We enjoyed the culture, landscape, hotels and people all during our trip. This possible through the expert planning of Experience Travel Group!

We enjoyed the culture, landscape, hotels and people all during our trip. This possible through the expert planning of Experience Travel Group!

Rating for tour operator:

Cheerful, knowledgeable and could communicate very well in English. He also sensed when it was time to be quiet.

Experience Travel Group responded to this review on 09 Jun 2025:

We're so pleased you had such a lovely trip!

Experience Travel Group responded to this review on 09 Jun 2025:

Our team of guides are fantastic, so it's great to see your feedback.

Experience Travel Group by PandCWoodcock, 25 May 2025
Holiday Rating:

Fantastic holiday, excellently planned

Sarah listened to our requirements and planned a fantastic holiday for us. Loved every minute. Great hotels, interesting cultural experiences, very well looked after. Will certainly book with ETG again!

Sarah listened to our requirements and planned a fantastic holiday for us. Loved every minute. Great hotels, interesting cultural experiences, very well looked after. Will certainly book with ETG again!

Rating for tour operator:

Very professional and effective

Experience Travel Group responded to this review on 27 May 2025:

Hi Caroline, I'm so happy you had a fantastic holiday. We're excited to help plan your next immersive adventure to Asia! Sarah

Experience Travel Group by Discodiva , 23 Apr 2025
Holiday Rating:

Unforgettable India

From northern India amazing landmarks and the warmest people to Kerala in the south. Totally different but still the warmest of people and amazing sites.

From northern India amazing landmarks and the warmest people to Kerala in the south. Totally different but still the warmest of people and amazing sites.

Rating for tour operator:

There attention to detail from the beginning was spot on. Taking our needs in to consideration and making our holiday so memorable.

Experience Travel Group responded to this review on 07 May 2025:

I am delighted you had such an unforgettable trip with us from north to south of India! It's an amazing country and so happy you got so much out of it.
Best wishes Sara, and Team ETG

Experience Travel Group responded to this review on 07 May 2025:

I am so happy we could make your holiday so memorable. So where's next? I'd love to help plan your next adventure!
Best wishes
Sara and Team ETG

Experience Travel Group by Saigon, 17 Apr 2025
Holiday Rating:

First class

It was basically faultless and improved with every town. The idea to book four berths so I was alone in cabin was brilliant

It was basically faultless and improved with every town. The idea to book four berths so I was alone in cabin was brilliant

Rating for tour operator:

Thought of everything especially tipping my pet hate

Experience Travel Group responded to this review on 09 Jun 2025:

We're so glad you had such a good time. And it really does make such a difference having a cabin to yourself on the train!

Experience Travel Group responded to this review on 09 Jun 2025:

So pleased you had such a great time. We hate obligatory tipping too, and our guides much prefer the system too. We look forward to hearing from you again soon!

Experience Travel Group by Graham P, 16 Apr 2025
Holiday Rating:

Our first trip to Thailand and ETG made the whole experience memorable and unforgettable.

We flew from the UK to Singapore and were met at Changi airport and taken to our first of 6 completely different but all marvellous hotels. We then flew to Bangkok and began a 10 day whistle stop tour (our choice) of a number of fascinating aspects of Thailand, including the less populated areas of Bangkok, various different types of markets; Hellfire Pass and accompanying sights; the Khao Sok National Park (including by pure luck, wild elephants), ...

We flew from the UK to Singapore and were met at Changi airport and taken to our first of 6 completely different but all marvellous hotels. We then flew to Bangkok and began a 10 day whistle stop tour (our choice) of a number of fascinating aspects of Thailand, including the less populated areas of Bangkok, various different types of markets; Hellfire Pass and accompanying sights; the Khao Sok National Park (including by pure luck, wild elephants), and finishing up on the beach in Khao Lok. And don't forget the wonderful food!! The holiday had absolutely we wanted.

Rating for tour operator:

This is the 3rd time we have used Experience Travel Group (ETG) - they previously took us to Vietnam and Cambodia, and when we decided we wanted to go to Singapore and Thailand, we had no hesitation in asking ETG to take us. We like the ability to be able to tailor a basic "package tour" to meet our own personal requirements. Also, without exception, the guides and drivers that ETG use have always been excellent.

Experience Travel Group responded to this review on 16 Apr 2025:

Hi Graham, thank you so much for your fantastic comments! I'm delighted you had an unforgettable journey, and I'm very jealous you saw wild elephants in Khao Sok National Park! What a special memory for you. We're looking forward to helping with your next adventure in Asia! Sarah

Experience Travel Group by The more experienced traveller!, 15 Apr 2025
Holiday Rating:

City break and island relaxation in Thailand

We had a fabulous holiday with a rich cultural, culinary and social experience of Bangkok and the opportunity to see and enjoy the beauty of Thailand's islands - staying on Koh Samui and taking a trip into the Ang Thong National Park.

We had a fabulous holiday with a rich cultural, culinary and social experience of Bangkok and the opportunity to see and enjoy the beauty of Thailand's islands - staying on Koh Samui and taking a trip into the Ang Thong National Park.

Rating for tour operator:

ETG's Sarah spent a lot of time understanding our family's hopes for a long-thought-about holiday to meet our middle son on his GAP year. It was the perfect blend of culture and action in Bangkok with a fabulous boat trip out to the Ang Thong National Park when we were on Koh Samui.

Experience Travel Group responded to this review on 15 Apr 2025:

Hi Kelly, thank you so much for your wonderful comments. I'm delighted you had a fabulous family holiday in Thailand and an incredible whale sighting! What a treat. I'm looking forward to helping with your next adventure to Asia! Sarah

Experience Travel Group by Happy traveller, 9 Apr 2025
Holiday Rating:

Incredible experience in unknown area - I loved Hampi and the people and guides were amazing

I went to Hampi and Goa - a last minute holiday and Experience Travel fulfilled everything I could ask for within a matter of days. They could not have been more helpful.

I went to Hampi and Goa - a last minute holiday and Experience Travel fulfilled everything I could ask for within a matter of days. They could not have been more helpful.

Rating for tour operator:

Experience Travel - fabulous company

Experience Travel Group responded to this review on 14 Apr 2025:

Thank you for your wonderful comments. It was my pleasure to whisk you away for some well-earned rest, relaxation, and cultural discovery. We love Hampi, too! Looking forward to helping with you next visit to Asia. All best wishes, Sarah

Sri Lanka Laid Back - Deluxe by Telma, 7 Apr 2025
Holiday Rating:

Sri Lanka made (very) easy!

Sri Lanka was a delight. We loved having rice and curry three times a day, the people couldn't have been more welcoming and the country is a feast for the eyes wherever you turn. It was terrific to see tourism getting back on its feet after the many setbacks Sri Lanka has suffered, and we were glad to do our small bit by visiting and spending there. The unique experiences ETG provided really brought the country to life – the Land Rover tour ...

Sri Lanka was a delight. We loved having rice and curry three times a day, the people couldn't have been more welcoming and the country is a feast for the eyes wherever you turn. It was terrific to see tourism getting back on its feet after the many setbacks Sri Lanka has suffered, and we were glad to do our small bit by visiting and spending there. The unique experiences ETG provided really brought the country to life – the Land Rover tour of Colombo, time at The Mudhouse, the exclusive village experience, our safari and staying at Tree Tops, and so on.

Rating for tour operator:

We had a superb time with ETG in Sri Lanka. From the planning through to booking, the lead-up, arrival, all the ground arrangements, the activities, experiences and highlights, we really didn't have to think about a thing thanks to ETG's expertise and the care taken to personalise our itinerary. It was the longest and best holiday we've ever taken.

Experience Travel Group responded to this review on 09 Apr 2025:

Thank you so much for your kind words, Telma and James! We are so glad to hear that you had a wonderful time in Sri Lanka with ETG.

Luxury With A Touch of Adventure by NDP, 2 Apr 2025
Holiday Rating:

Simply outstanding

We spent two weeks travelling through India.

We spent two weeks travelling through India.

Rating for tour operator:

Outstanding - from start to finish. Every detail was addressed, and Lola (our contact) was always available even during the trip in order to assist with queries. The service, the product, and the delivery was flawless.

Experience Travel Group responded to this review on 02 Apr 2025:

We couldn't be more thrilled with how your holiday went! Looking forward to planning the next adventure... Lola & Team ETG

Luxury With A Touch of Adventure by Mr J B 25, 1 Apr 2025
Holiday Rating:

I truly memorable experience

Fabulous from start to finish

Fabulous from start to finish

Rating for tour operator:

First class tried there best all the way through the Holliday

Experience Travel Group responded to this review on 02 Apr 2025:

Thank you John! It's such a pleasure working with you; I look forward to planning the next adventure! Lola and Team ETG