Experience Travel Group
Reviews of Experience Travel Group
| Reviews submitted: | 341 |
| Reviews accepted: | 341 |
| Reviews rejected: | 0 |
| Excellent | 318 | |
| Good | 18 | |
| Average | 2 | |
| Poor | 3 | |
| Terrible | 0 |
Private Vietnam Tour
My daughter and I travelled from Canada to Vietnam for a 2 week graduation trip last summer. We flew into Ho Chi Minh, to Hanoi and Hoi An. Highlights were the street food and bicycle tour in Hanoi, the My Son and Vespa tours in Hoi An and the temples and Cao Dei Church in Ho Chi Minh.
ETG designed the perfect combination of activities for us. The tour guides (Nguyen, Andy and Tran) in Vietnam were superb and provided us with history and cultural insights that we would not have otherwise gained travelling on our own. I have already recommended ETG to several friends and would definitely travel with them again.
Experience Travel Group responded to this review on 31 May 2017:
Hi Angela,
We are very happy to hear you had such a fantastic time! It sounds like a great trip and really pleased it lived up to expectations. We really appreciate you recommending us and we look forward to helping you again for your next trip.
Thanks,
Matt (Head of Experience)
Marvellous Borneo tour
Mostly private tour taking in KL, Borneo and Singapore.Wonderful guides and experiences. Close encounters with wildlife at rainforest lodges and interesting insights to the backstreets and way of life in the cities.Many memories to bring back home with us.
James took the trouble to listen to our requirements and put together a first class itinerary which worked really well for us. Guides were always waiting for us and gave an extra insight into the activities we undertook. On the ground arrangements and accommodation could not be faulted.Excellent service from Experience Travel.
Experience Travel Group responded to this review on 29 May 2017:
Dear Phillip
Thank you very much for this lovely review. We're delighted you had such a great time and got to experience the breadth of wildlife and city experiences the region has to offer. We'll pass on your feedback to our suppliers too.
Hope to hear from you again soon.
All the best,
ETG
Amazing beautiful Borneo
We had the most amazing time visiting Borneo, from Sarawak area to Sabah. The sights we saw were unbelievable, such diversity, the guides were friendly and very knowledgeable,finding wildlife that was beyond belief. Brought tears to my eyes seeing my first orangutan. Food was lovely, fragrant and delicately spiced, people in Borneo very friendly and happy to help. Would love to return one day, telling everybody to visit if they get a chance, they won't be disappointed
A well organised itinerary, generally well thought out. Any problems they were willing to sort out and offer alternatives if required. Answered any and all questions as asked; a couple of hitches but generally an excellent service provided.
Experience Travel Group responded to this review on 26 May 2017:
Dear Lynn,
Delighted to hear you had such a good holiday! Thank you for taking the time to write this public review and for rating us 'excellent' too. We'll be contacting you directly and we hope to hear from you again.
Best,
Sam
Co-founder & MD
Experience Travel Group
A perfectly tailored itinerary for a family holiday in Sri Lanka
Our family holiday to Sri Lanka was one of the most amazing experiences I've ever had. From the moment we landed and started on our private tour of the island - staying in the Cultural Triangle and visiting Sigiriya, Dambulla Caves and Polunnawara and trekking in the Knuckles; driving through Kandy and into the Highlands through tea plantation estates; an early morning safari at Ude Walawe; to the beach at Mirissa - it ticked every box for us and our 13 year old son. A wonderful holiday full of memories of warm hearted people and beautiful scenery.
Experience Travel Group responded to this review on 15 May 2017:
Hi Rachel, so happy to hear you had such an amazing holiday. Sounds like so many memories and so glad it lived up to expectations!
Lauren will be really happy to see
Matt - Head of Experience
ETG listened to what we wanted and provided me with an itinerary, which with a few tweaks, became our wonderful holiday in Sri Lanka! Their knowledge and advice on places to stay, what to do, and how to travel was second to none and, although, on our travels, we came across many like minded families treading the same well trodden path, the activities that ETG organised for us, I felt, offered great value and allowed us to do things that others had not. Their patience, attention to detail and valuable advice ensured we simply had a holiday of a lifetime. Cannot recommend highly enough. We will be using them again.
Experience Travel Group responded to this review on 15 May 2017:
Thanks again Rachel, so glad to know it was a trip of lifetime and this is the ultimate goal for our clients. We look forward to helping you again. Really appreciate the recommendations. Thanks again. Matt - Head of Experience
Perfect honeymoon, perfectly organised
We spent one week in Sri Lanka where we got immersed in the culture and sights of the beautiful country. All of our needs were catered for by the excellent hotel staff and our private chauffeur.
After a slightly more adventurous week we had a week of pure relaxation in The Maldives. It was literally like living in paradise. The island choice was perfect for us as it had the right mix of luxury and activities. We went snorkelling around the impressive reef every day and didn't get tired of it.
We chose Experience Travel because we knew one of the staff and knew how much he lives and breathes travel. We put all our faith in him to organise a perfect honeymoon and we weren't disappointed. He understood us and what we wanted to get from the holiday.
Experience Travel Group responded to this review on 2 May 2017:
Dear Trevor,
Fantastic to hear. Really grateful that you took the time to post this review.
Regards,
Sam
Co-founder & MD
Experience Travel Group
Cultural experience
Very well organised with a true incite into the heart of the country we visited.
A bespoke company that you can mould the itinerary to suit your needs.
Experience Travel Group responded to this review on 28 Apr 2017:
Hi rob,
Great to hear - thank you for taking the time to post this public review.
All the best,
Sam
Co-founder and MD
Friends, Sunsets, Wildlife and Memories
The trip to Borneo surpassed all expectations. The way the itinerary built us up through the journey from Kota Kinabalu, to the gorgeous Kinabatangan river and onto the idyllic Borneo Rainforest Lodge in the primary rainforest.
The itinerary suggests you may see monkeys and elephants. OMG - that is such an understatement. The Kinabatangan has proboscis monkeys, macaques (red leaf, big tail, short tail, long tail), pygmy elephants, crocidles, woodpeckers etc. by the hoard, set amongst the most spectacular sunsets I have ever seen. The BRL, in the heart of the primary rainforest has wild orang-utans and plenty of leeches. The knowledge of the guides and their friendly manner made this a holiday of a lifetime, topped off with a week at (the not so 5*) Gaya Island Resort.
Friendly, efficient, knowledgeable and flexible. Listen to individual requirements and build package accordingly.
Experience Travel Group responded to this review on 26 Apr 2017:
Dear Emma,
Great to hear that you saw so much amazing wildlife! So pleased to hear it all went really well.
Appreciate your taking the time to post this public review too and we very much hope to hear from you again soon.
Kind regards,
Sam
Co-founder & MD
Family trip to Sri Lanka
We spent 2 weeks touring Sri Lanka with our children aged 9 and 12. The itinerary was fantastic allowing us to see most of the sights in our limited time there. We stayed in a range of accommodation. An amazing family hut whilst white water rafting at Kitulgala, a luxury tent at Udu Walawe national park and some beautiful but quiet hotels. The holiday went smoothly, and our daughter was even supplied with a birthday cake whilst camping! We would definitely book again.
Experience Travel Group gave us the advice we needed to put together an amazing family holiday. The consultant was very knowledgable on Sri Lanka resulting in an amazing itinerary and a holiday which went like clockwork.
Experience Travel Group responded to this review on 26 Apr 2017:
Dear Paula,
Thanks so much for the feedback, so glad you enjoyed everything and it sounds like your daughter had a fantastic birthday.
Kind Regards
Melissa
Co-founder & Director
Amazing Touring Holiday in Myanmar
Visited Yangon, Bagan, Mandalay and Lake Inlay. Our holiday included a balloon flight over Bagan and a 2 night cruise on the Irrawaddy River. We had the most amazing guides who made our holiday really special. Myanmar has the most lovely people of anywhere that I have visited, they are so happy and welcoming.
Experience Travel organised the most amazing holiday in Myanmar. Everything was very well organised and the 16 day holiday went very smoothly indeed. The guides that we had were all exceptional.
Experience Travel Group responded to this review on 23 Apr 2017:
Dear Barbara,
That is fantastic to hear. Myanmar is a wonderful destination. So much to discover and enjoy and wonderful people.
We appreciate you taking the time to write the review and very much hope to hear from you again soon!
Kind regards,
Sam Clark
Co-founder & MD
Memories forever!
7 days in Sri Lanka sightseeing (temples, ruins, elephants, tea plantation) and 5 days relaxing in the Maldives. Truly amazing holiday - perfect!
Experience Travel Group are really professional, friendly, knowledgeable and helpful
Experience Travel Group responded to this review on 20 Apr 2017:
Dear Caroline,
That's so great to hear! Thank you so much for taking the time to post this review.
All the best,
Melissa Nicholas
Director
