AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Sri Lanka Laid Back - Deluxe by chelsea, 12 Apr 2016
Holiday Rating:

superb throughout

We had a terrific trip-from the help friendliness and informative at the outset to the execution of this on the trip with wonderful service provided by all the guides-excellent accommodation throughout -just what we asked for and the food always good i would unhesitatingly recommend Experience Travel as their knowledge of the local conditions etc was first rate. The Sri Lankan people helped us a lot on the way!

We had a terrific trip-from the help friendliness and informative at the outset to the execution of this on the trip with wonderful service provided by all the guides-excellent accommodation throughout -just what we asked for and the food always good i would unhesitatingly recommend Experience Travel as their knowledge of the local conditions etc was first rate. The Sri Lankan people helped us a lot on the way!

Rating for tour operator:

very knowlegeable about the country and specific areas also great knowledgr and appreciation of our requirements holiday put together brilliantly-just enough time in all places which were excellent throughout

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Barry,

We very much appreciate your trusting us yet again with another holiday! Glad it was such a good one too. Thank you for taking the time to write the review.

All the best,

Sam Clark

Sri Lankan Family Adventure by Michelle , 11 Apr 2016
Holiday Rating:

A proper traveling experience

We had a fantastic holiday, everything was planned and organised in advance so that we had nothing to worry about once we were away. Life is so busy, the organisation by Nick allowed us to really unwind and enjoy ourselves rather than stressing about how we would get to the next place (my husband and I didn't have one argument lol) I feel that we saw the real Sri Lanka rather than just what you see if you stay in a large tourist hotel. We experie...

We had a fantastic holiday, everything was planned and organised in advance so that we had nothing to worry about once we were away. Life is so busy, the organisation by Nick allowed us to really unwind and enjoy ourselves rather than stressing about how we would get to the next place (my husband and I didn't have one argument lol) I feel that we saw the real Sri Lanka rather than just what you see if you stay in a large tourist hotel. We experienced so many amazing things such as the tour given by the farmer of his land/crops etc and then lunch cooked by his wife, we would never have found this with Nick. Thank you.

Rating for tour operator:

Fantastic planning enabled us to have a totally stress free holiday.

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Michelle,

This review really made me laugh! It should be our strap line: "preventing marital arguments'. Seriously though - talking the stress out of travel but still enabling you to make surprise discoveries - that's really what it's all about.

Thank you very much for posting this review.

Regards,

Sam Clark
Co-founder

Experience Travel Group by Ros , 11 Apr 2016
Holiday Rating:

The most heavenly trip - organised to absolute perfection

We went to Thailand for two weeks - one week Koyao Island Resort on Koh Yao, next was the Nakamunda on Krabi - both incredible

We went to Thailand for two weeks - one week Koyao Island Resort on Koh Yao, next was the Nakamunda on Krabi - both incredible

Rating for tour operator:

Experience Travel Group listened to my needs for a family holiday, took all my comments on board and created the holiday of a lifetime for us. I was so impressed. I would recommend them big time.

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Ros,

Great to hear - we all love Koyao Island Resort! Thank you recommending us.

Kind regards,

Sam Clark
Co-founder

Sri Lankan Family Adventure by Porcupines , 11 Apr 2016
Holiday Rating:

A truly wonderful travel experiance

Are are a family of four with two boys aged 8 & 9. This holiday was designed perfectly for all, with a mixture of culture, history, thrill seeking & relaxation in mind. We spent 12 days in Sri Lanka with our guide Raj who truly became our friend during this time. He was accommodating, caring, informative and professional. Raj ensured that felt secure and confident at every event which allowed us to truly enjoy each experience. He is a real ...

Are are a family of four with two boys aged 8 & 9. This holiday was designed perfectly for all, with a mixture of culture, history, thrill seeking & relaxation in mind. We spent 12 days in Sri Lanka with our guide Raj who truly became our friend during this time. He was accommodating, caring, informative and professional. Raj ensured that felt secure and confident at every event which allowed us to truly enjoy each experience. He is a real asset to your business. We then spent the final 4 days relaxing in The Maldives, the perfect chill out to our previous full on Sri Lankan tour. The whole holiday was managed perfectly by the Experiance Travel Team, every sub let travel agent, hotel, event and restaurant had been notified in advance and we were greeted with genuine smiles and the whole experience flowed along seamlessly incorporating the most perfect itenary. The best endorsement that we can offer is that we will definitely be booking with Experiance Travel when arranging our next multi stop holiday. Mike, Lisa, Roman & Luca.

Rating for tour operator:

This has been covered in my comments above

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Mike, Lisa, Roman & Luca,

Thank you so much for such a fantastic positive review. We're really pleased to hear that and very much looking forward to arranging your next big holiday to Asia.

Regards,

Sam Clark
Co-founder

Sri Lankan Family Adventure by Targett, 10 Apr 2016
Holiday Rating:

A wonderful family holiday

Our trip to Sri Lanka was full of outdoor activities. Amazing nature and wonderful hotels and food. We had an action packed itinerary which was perfect for a family with adult children. We enjoyed all aspects of our two week holiday, including exploring historic and spiritual sights, safari, snorkelling and climbing up to the top of Sigiryia with its breathtaking views our train trip from Kandy to the tea plantations was enjoyable and the ...

Our trip to Sri Lanka was full of outdoor activities. Amazing nature and wonderful hotels and food. We had an action packed itinerary which was perfect for a family with adult children. We enjoyed all aspects of our two week holiday, including exploring historic and spiritual sights, safari, snorkelling and climbing up to the top of Sigiryia with its breathtaking views our train trip from Kandy to the tea plantations was enjoyable and the botanical garden in Kandy were stunning. Sri Lanka is the perfect destination for a diverse cultural experience

Rating for tour operator:

Extremely helpful and prompt with answering all our questions. Our itinerary was well thought out with sufficient time for getting from one destination to the next..

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Kim,

Great to hear! Thank you for taking the time to post this review. We very much hope to hear from you again.

Kind regards,

Sam Clark
Co-founder

Sri Lankan Family Adventure by LondonFamily, 7 Apr 2016
Holiday Rating:

Excellent Family holiday

we spend 10 days in Sri Lanka travelling around and seeing many of the main sights. The organization was excellent and we were very well looked after.

we spend 10 days in Sri Lanka travelling around and seeing many of the main sights. The organization was excellent and we were very well looked after.

Rating for tour operator:

Experience Travel Company were excellent and organized a great holiday for us.

Experience Travel Group responded to this review on 07 Apr 2016:

Dear Emma,

That's great to hear. Sri Lanka is a brilliant family destination we think.

Kind regards,

Sam Clark
Co-founder

Cambodia to Vietnam via Mekong by Finn49, 5 Apr 2016
Holiday Rating:

The Best Holiday Ever

A fantastic holiday to Vietnam and Cambodia, what an experience to visit a different culture and experience how people live. We have marvelled at Halong Bay, been delighted by the world heritage site of Hoi An a must visit if travelling to this region. We enjoyed a fabulous trip by speedboat on the Mekon to the Can Gio Biosphere Reserve, feed monkeys and crocodiles along the way. Been down the Cu Chi tunnels a very interesting day out. Visited ...

A fantastic holiday to Vietnam and Cambodia, what an experience to visit a different culture and experience how people live. We have marvelled at Halong Bay, been delighted by the world heritage site of Hoi An a must visit if travelling to this region. We enjoyed a fabulous trip by speedboat on the Mekon to the Can Gio Biosphere Reserve, feed monkeys and crocodiles along the way. Been down the Cu Chi tunnels a very interesting day out. Visited the temple in Cambodia watched the sun rise over Angkor Wat an experience never to be forgotten. Visited the Killing Fields a sobering and disturbing place highlighting the terrible atrocities carried by the Khamer Rouge. However we had the the best holiday ever.

Rating for tour operator:

Excellent from the first contact to the last.

Experience Travel Group responded to this review on 06 Apr 2016:

Dear John,

Wonderful to hear! Thank you for taking the time to post this review.

Best,

Sam

Experience Travel Group by Mrs H, 5 Apr 2016
Holiday Rating:

The best and most romantic holiday planned by the most wonderfully helpful, organised and enthusiastic agents.

We went to Maldives, Bali and Java for our honeymoon and Experience Travel exceeded our expectation at every stage from the first communication, planning and then help on the ground during the trip. We could not have had a more bespoke service and it made for the holiday of a lifetime (until the next one!).

We went to Maldives, Bali and Java for our honeymoon and Experience Travel exceeded our expectation at every stage from the first communication, planning and then help on the ground during the trip. We could not have had a more bespoke service and it made for the holiday of a lifetime (until the next one!).

Rating for tour operator:

As above.

Experience Travel Group responded to this review on 06 Apr 2016:

Dear Sophie,

Combining Java, Bali AND The Maldives on a honeymoon definitely qualifies as a holiday of a lifetime! Great stuff and thank you for your kind words too.

All the best,

Sam Clark
Co-founder

Classic Vietnam and Luxury Beach by JDEBS, 4 Apr 2016
Holiday Rating:

Returning to Vietnam

we loved Vietnam everywhere you look is a picture, young and dynamic people some of the best Hotels in the world

we loved Vietnam everywhere you look is a picture, young and dynamic people some of the best Hotels in the world

Rating for tour operator:

Everything was as described and matched or exceeded our expectations

Experience Travel Group responded to this review on 06 Apr 2016:

Dear Justin,

Thanks for thinking of us once again for your family holiday. We very much appreciate your customer and your taking the time to post this review. Glad you had a great trip.

Kind regards,

Sam Clark
Co-founder

Experience Travel Group by Wanderer, 3 Apr 2016
Holiday Rating:

Pandaw Red River, real Vietnam

Well organised trip by Pandaw cruise company, off the beaten track local experiences

Well organised trip by Pandaw cruise company, off the beaten track local experiences

Rating for tour operator:

efficient and helpful

Experience Travel Group responded to this review on 08 Apr 2016:

Thanks for posting this review Zara. We're glad you enjoyed the cruise.