AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 744
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 782
Reviews Accepted: 781
Reviews Rejected: 1
781 reviews
Sort by:
Thailand Amanpuri Phuket Special by Dragonduck, 5 Mar 2016
Holiday Rating:

Tranquil Thailand - exploring the culture in our own way.

A wonderful holiday, based around Bangkok, Chiang Mai and Khao lak, which allowed us to enjoy stunning hotels while using selected 'experiences' to understand the history and culture of this lovely country - as seen through the eyes of enthusiastic and knowledgeable local ambassadors.

A wonderful holiday, based around Bangkok, Chiang Mai and Khao lak, which allowed us to enjoy stunning hotels while using selected 'experiences' to understand the history and culture of this lovely country - as seen through the eyes of enthusiastic and knowledgeable local ambassadors.

Rating for tour operator:

The package evolved by Experience Travel - listening to our preferences - reflected exactly our hopes and limitations, in that we didn't want to rush from one tourist attraction to the next, without ever getting below the surface. The hotels recommended were each sympathetic to the location and setting and were all of a very high standard; the transport links, connections and local services were mostly faultless, but always attentive, and the guides on the excursions were personal, responsive, thoughtful and flexible to our needs. All our hopes for this holiday were exceeded.

Experience Travel Group responded to this review on 06 Mar 2016:

Dear David,

That's wonderful to hear. So glad you had a such a brilliant time in Thailand you really felt you got to know the country as well as enjoyed some fantastic hotels!

Thank you for taking the time to post this review. it really means a lot to us.

Kind regards,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by Jo, 2 Mar 2016
Holiday Rating:

Excellent holiday to Sri Lank and Maldives

Experience Travel did a great job of planning our trip and the service and back up from them was excellent.

Experience Travel did a great job of planning our trip and the service and back up from them was excellent.

Rating for tour operator:

Small and friendly with excellent personal service

Experience Travel Group responded to this review on 03 Mar 2016:

Dear Caroline,

Thank you so much for taking the time to post this review. It is very much appreciated and we're really pleased you enjoyed your holiday to Sri Lanka and The Maldives.

Kind regards,

Sam Clark

Classic Vietnam and Luxury Beach by Cathy, 29 Feb 2016
Holiday Rating:

Vietnam - from the nostalgic North to the cosmopolitan South

Exciting, educational, extraordinary. Friendly people always smiling. Superb hotels with wonderful service in nostalgic colonial Hanoi, relaxing Hoi An and vibrant hectic Ho Chi Minh City. Stunning scenery in Ha Long Bay and the Hoi Van Pass. Authentic tours show casing the Street food scene and the relaxed rural life of water buffalo in rice fields. Exhilarating tours on vintage Vespas and speedboats on the Mekong. Rich in history with heart ...

Exciting, educational, extraordinary. Friendly people always smiling. Superb hotels with wonderful service in nostalgic colonial Hanoi, relaxing Hoi An and vibrant hectic Ho Chi Minh City. Stunning scenery in Ha Long Bay and the Hoi Van Pass. Authentic tours show casing the Street food scene and the relaxed rural life of water buffalo in rice fields. Exhilarating tours on vintage Vespas and speedboats on the Mekong. Rich in history with heart breaking remnants of war. Vietnam has it all - a trip to cherish and remember.

Rating for tour operator:

Friendly, efficient. Willing to answer any query no matter how small or silly. Would highly recommend.

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Catherine,

That's wonderful to hear! Thank you so much for taking the time to post this review. We're so pleased you enjoyed it so much and look forward to hearing from you again.

Regards,

Sam Clark

Experience Travel Group by Alfie, 29 Feb 2016
Holiday Rating:

Wonderful holiday

Fantastic 3 weeks in Sri Lanka. Everyone so friendly and nothing too much trouble.What an island of contrasts - jungle,tea plantations,cultural sites and beaches - all reachable by car, so didn't need to take any internal flights.

Fantastic 3 weeks in Sri Lanka. Everyone so friendly and nothing too much trouble.What an island of contrasts - jungle,tea plantations,cultural sites and beaches - all reachable by car, so didn't need to take any internal flights.

Rating for tour operator:

Experience travel looked after everything very well. Becky in the UK and Thusni in Sri Lanka.All went according to plan and would highly recommend them.

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Richard,

We're so pleased to hear you enjoyed Sri Lanka so much. We agree - it's an amazing place! Thank you for taking the time to post this review and we very much hope to hear from you again when you next think about visiting Asia.

Kind regards,

Sam Clark

Experience Travel Group by suekirkby, 29 Feb 2016
Holiday Rating:

Interesting touring holiday

touring the beautiful island of Sri Lanka has given us an appetite to go back and see more if the Island, experiencing local cultures and meeting the friendly hospitable people, to end on the tranquil Nika Island was a welcome oasis after so much travelling.

touring the beautiful island of Sri Lanka has given us an appetite to go back and see more if the Island, experiencing local cultures and meeting the friendly hospitable people, to end on the tranquil Nika Island was a welcome oasis after so much travelling.

Rating for tour operator:

Becky was very helpful in taking time to organise our holiday

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Suzanne,
Delighted to hear you enjoyed the holiday and thank you for rating Experience Travel Group 'excellent' and for your kind comments about Becky. I appreciate your writing this review and hope to hear from you next time!
Kind regards,

Sam Clark

Classic Vietnam and Luxury Beach by Pianos, 29 Feb 2016
Holiday Rating:

More than fullfilled all expectations.

Wonderful authentic experience with quality hotels.All arangements re cars and guides were punctual and knowledgable. Documentation through Vamoos was excellent. Itinery was well planned and covered what we wanted to experience.

Wonderful authentic experience with quality hotels.All arangements re cars and guides were punctual and knowledgable. Documentation through Vamoos was excellent. Itinery was well planned and covered what we wanted to experience.

Rating for tour operator:

Experience Travel Group just gave excellent service both before and during the holiday.

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Keith,

Thank you for taking the time to write this review and we're very pleased you had such an enjoyable trip to Vietnam. We hope to hear from you next time you think about visiting Asia.

Kind regards,

Sam Clark

Sri Lanka Laid Back - Deluxe by J&H, 28 Feb 2016
Holiday Rating:

Holiday of a lifetime!

Perfectly planned, organised and executed to meet and then exceed our expectations. Very professional service from beginning to end. Packed lots in to a 2 centre holiday and still felt relaxed throughout. Couldn't have asked for more.

Perfectly planned, organised and executed to meet and then exceed our expectations. Very professional service from beginning to end. Packed lots in to a 2 centre holiday and still felt relaxed throughout. Couldn't have asked for more.

Rating for tour operator:

Excellent itinerary suggestions and attention to our individual requests. Very good communication of all details and impressive knowledge of the countries we visited as well as the sites and accommodation available. A real pleasure to deal with.

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Jennifer,

The phrase 'holiday of a lifetime' in the title of a review always makes us very happy! Thank you so much for posting this review and for your kind words. We're so pleased that such an important holiday, to celebrate your 30th anniversary, was such a success.

Kind regards,

Sam Clark

Wild Sri Lanka by Gerry, 26 Feb 2016
Holiday Rating:

Amazing Sri Lankan wildlife experience

Immediately on arriving you are enthralled by the sounds and sights of the birds which abound all over Sri Lanka, their vibrant colours and calls are everywhere you go. In Udawalawe we visited the Elephant Transit camp and completed some incredible safaris. The wildlife was abundant both in Udawalawe and Bundala, where crocodiles were seen, elephants, spotted deer, land monitors, monkeys and an amazing number of birds too numerous to mention...

Immediately on arriving you are enthralled by the sounds and sights of the birds which abound all over Sri Lanka, their vibrant colours and calls are everywhere you go. In Udawalawe we visited the Elephant Transit camp and completed some incredible safaris. The wildlife was abundant both in Udawalawe and Bundala, where crocodiles were seen, elephants, spotted deer, land monitors, monkeys and an amazing number of birds too numerous to mention. One day we went Whale watching from a rib and were the closest we could possibly be to see the wonderful sight of the groups of Sperm whales at the time. It was a totally real experience never to be forgotten.

Rating for tour operator:

Extremely helpful and knowledgeable about the areas we wished to visit. Nothing was too much trouble for them.

Experience Travel Group responded to this review on 26 Feb 2016:

Dear Geraldine,

Thank you for taking the time to share this review. We agree - Sri Lanka is an amazing place for the wildlife and not only in the parks - but all around.

We look forward to hearing from you again!

Kind regards,

Sam Clark

Myanmar Encompassed by Photston, 25 Feb 2016
Holiday Rating:

Holiday of a lifetime!

Experience Travel provided us with an itinerary which gave us a very good overview of Myanmar. It also included experiences I.e. Home visit to witness cooking on charcoal stoves & joining the family for lunch. Also a train journey to visit a local market. Neither of these experiences seem to have been done by other tourists we met.

Experience Travel provided us with an itinerary which gave us a very good overview of Myanmar. It also included experiences I.e. Home visit to witness cooking on charcoal stoves & joining the family for lunch. Also a train journey to visit a local market. Neither of these experiences seem to have been done by other tourists we met.

Rating for tour operator:

Experience Travel provided us with an excellent itinerary with excellent guides & hotels. David Gookey, our advisor, very quickly seemed to understand our requirements resulting in us staying at small excellent hotels & the suggested things to do/see always seemed to be just what we wanted!

Experience Travel Group responded to this review on 26 Feb 2016:

Dear Pauline,

That's fantastic - really glad you enjoyed your trip so much. I'll pass on your comments to David and thank you so much for taking the time to write this review.

Kind regards,

Sam Clark

Wild Sri Lanka by cmkv, 25 Feb 2016
Holiday Rating:

From beginning to end, we were well looked after.

Sri Lanka is a beautiful country and it was a privilege to be able to travel around. There is still a lot to do to improve the facilities, but it will be worth while. we particularly enjoyed the scenery and bird wild life. Every bird enthusiast should visit Sri Lanka at least once!

Sri Lanka is a beautiful country and it was a privilege to be able to travel around. There is still a lot to do to improve the facilities, but it will be worth while. we particularly enjoyed the scenery and bird wild life. Every bird enthusiast should visit Sri Lanka at least once!

Rating for tour operator:

We are very pleased with the overall organisation of our holiday. Before the holiday we had ample time to select our preferences and we could make small changes while we were there. Will recommend Experience Travel Group to friends and family and might use them again for ourselves in the future.

Experience Travel Group responded to this review on 25 Feb 2016:

Dear Caroline,

Thank you very much for taking the time to write this. We very much hope you are able to use us again in the future and it is very kind of you to say that you'll recommend us. Word of mouth is so important for us!

Kind regards,

Sam Clark