AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 749
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 787
Reviews Accepted: 786
Reviews Rejected: 1
786 reviews
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Cambodia and Vietnam Classic by Alexander, 31 Mar 2016
Holiday Rating:

Brilliant!

A great experience, food, people and tours all met our expectations. We will definitely be using Experience travel Group again. We have come home all ready to start planning our next trip!

A great experience, food, people and tours all met our expectations. We will definitely be using Experience travel Group again. We have come home all ready to start planning our next trip!

Rating for tour operator:

From initial contact through to the holiday itself they have been so helpful and keen that we should have the holiday we wanted.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Sally,

That's great to hear. We'll be looking forward to planning another trip with you then! Thank you for taking the time to review the holiday and our service - much appreciated.

Kind regards,

Sam Clark
Co-Founder

Essential Sri Lanka - Deluxe by Smike, 31 Mar 2016
Holiday Rating:

Fantastic experience with 'Experience'

We travelled to Sri Lanka with Experience Travel in March 2016. We can't fault the holiday which was tailor-made for us to include culture, wildlife, local life and beach experiences. Their recommended boutique hotels were all very special and the driver who showed us the country was well-informed, safe and always punctual. A very memorable holiday.

We travelled to Sri Lanka with Experience Travel in March 2016. We can't fault the holiday which was tailor-made for us to include culture, wildlife, local life and beach experiences. Their recommended boutique hotels were all very special and the driver who showed us the country was well-informed, safe and always punctual. A very memorable holiday.

Rating for tour operator:

Experience Travel - very knowledgeable, professional and represent good value for money.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Gill,

That's what we like to hear! Great news and thank you very much for reviewing us and the holiday. We look forward to hearing from you again in the future.

Kind regards,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by ewan_ouzami, 29 Mar 2016
Holiday Rating:

Adventure for the cautious traveller

We spent 10 days in Sri Lanka and 5 in the Maldives. We are well past the backpacking stage and were a bit nervous about how Sri Lanka might be. We need not have worried. We were picked up from Colombo Airport in an Air-condiitoned car and driven everywhere we needed to go by a friendly and informative guide. All our accommodation was excellent. Clean, comfortable, air-conditioned (thats quite important!), with excellent food and friendly staff...

We spent 10 days in Sri Lanka and 5 in the Maldives. We are well past the backpacking stage and were a bit nervous about how Sri Lanka might be. We need not have worried. We were picked up from Colombo Airport in an Air-condiitoned car and driven everywhere we needed to go by a friendly and informative guide. All our accommodation was excellent. Clean, comfortable, air-conditioned (thats quite important!), with excellent food and friendly staff. We saw a range of sights including a day in Wilpattu National Park, Ruins of Polonarawula, Sigirya Rock Fortress, Dambula Cave temples and a tour of Kandy. These amazing places of which we had little prior knowledge proved excellent focal points for the tour, but overall we loved the simple interactions that were organised for us - tour of a coconut plantation, a cycle ride into Polonarawula, a visit to the Dambula vegetable market and a train ride from Perandiya to Rambukkah through the hill country. This was all finished off with a relaxing few days on a small island resort in the Maldives.

Rating for tour operator:

Nick Clark at Experience Travel organised this for us. I think he understood immediately what we were looking for and organised a very comfortable and well planned tour that just suited us perfectly. We will definitely be using Experine Travel again

Experience Travel Group responded to this review on 29 Mar 2016:

Dear Tony,

Thank you for posting this review. It's the simple things that we believe make the difference and can be so much fun too. This is the kind of feedback we really like to receive!

We very much look forward to hearing from you again.

Kind regards,

Sam

Wild Sri Lanka by MS, 22 Mar 2016
Holiday Rating:

Sri Lanka - birds and history

Experience devised a holiday to suit our particular requests. We stayed in lovely places and were well looked after throughout our tour, doing trips that suited us. They listened to what we wanted and produced the goods.

Experience devised a holiday to suit our particular requests. We stayed in lovely places and were well looked after throughout our tour, doing trips that suited us. They listened to what we wanted and produced the goods.

Rating for tour operator:

The agent listened and did not try and buttonhole us too much.

Experience Travel Group responded to this review on 22 Mar 2016:

Dear Mary,

Thank you so much for taking the time to write this review and we're really pleased you had a great time. Thank you for your kind words too. We hope to hear from you again in the future!

All the best,

Sam Clark
Co-founder

Experience Travel Group by Janice, 21 Mar 2016
Holiday Rating:

Wonderful

3 weeks in Sri Lanka, touring for two weeks and then one week at a beach hotel.

3 weeks in Sri Lanka, touring for two weeks and then one week at a beach hotel.

Rating for tour operator:

Personalised itinerary was arranged, informative information received before travelling and queries dealt with promptly whilst we were on our holiday.

Experience Travel Group responded to this review on 22 Mar 2016:

Dear Janice,

Thank you for taking the time to post a review of your holiday with us. We're glad you had a wonderful time.

Kind regards,

Sam Clark
Co-founder

Cambodia, Laos and Vietnam by Mr M C 16, 21 Mar 2016
Holiday Rating:

The Ultimate

Extraordinary in every sense

Extraordinary in every sense

Rating for tour operator:

Matt Brazier of Experience Travel has an extraordinary level of knowledge and skill in preparing an itinerary and selecting the very best hotel in each location

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Malcolm,

Thank you very much for posting this review. Delighted to hear that it was an extraordinary holiday! I'll pass this review to Matt who will be very pleased.

Kind regards,

Sam Clark
Co-Founder

Cambodia to Vietnam via Mekong by Silver Travellers, 21 Mar 2016
Holiday Rating:

Awesome Holiday

we traveled from Crete to Cambodia and Vietnam for a month. the whole holiday was fabulous and went very smoothly. The guides , transfers etc were very organised and the information supplied on our trips was very very good. They are a company that really cares about their customers and makes sure you have the best experience possible

we traveled from Crete to Cambodia and Vietnam for a month. the whole holiday was fabulous and went very smoothly. The guides , transfers etc were very organised and the information supplied on our trips was very very good. They are a company that really cares about their customers and makes sure you have the best experience possible

Rating for tour operator:

They are committed to what they do. they have superb consultants with great knowledge and really look after you throughout the whole trip.

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Beverley,

Thank you so much for your very kind words and we're so pleased you had an excellent holiday in Cambodia and Vietnam.
We appreciate your taking the time to post a review here.

All the best,

Sam
Co-founder

Essential Sri Lanka - Deluxe by Mitzi, 20 Mar 2016
Holiday Rating:

Our Special Sri Lankan Experience

We had an excellent holiday in Sri Lanka. A good mix of the cultural sites, seeing elephants, coconut and tea plantations and the south coast beaches. We stayed in most agreeable hotels, none of which were very large. We had an excellent driver/guide and found the country, people and local food all made for a wonderful holiday. February is a good time to go.

We had an excellent holiday in Sri Lanka. A good mix of the cultural sites, seeing elephants, coconut and tea plantations and the south coast beaches. We stayed in most agreeable hotels, none of which were very large. We had an excellent driver/guide and found the country, people and local food all made for a wonderful holiday. February is a good time to go.

Rating for tour operator:

Experience Travel put the holiday together for us in a careful way and we felt very spoilt wherever we went. Nothing was too much trouble.

Experience Travel Group responded to this review on 21 Mar 2016:

Dear Elaine,

That's wonderful to hear. Glad you enjoyed the experiences and the small hotels and that you felt spoilt! That's so great to hear.
Thank you for taking the time to post this review of your holiday in Sri Lanka.
Kind regards,

Sam Clark
Co-founder

Experience Travel Group by Nigel, 16 Mar 2016
Holiday Rating:

Sri Lanka trip.

My wife, Linda and I enjoyed an excellent trip with ETG and we would recommend them to anyone without hesitation. Nigel Collis

My wife, Linda and I enjoyed an excellent trip with ETG and we would recommend them to anyone without hesitation. Nigel Collis

Rating for tour operator:

As above.

Experience Travel Group responded to this review on 16 Mar 2016:

Dear Nigel,

That's great to hear. Thank you for the recommendation and for taking the time to post this review.

All the best,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by floraholic, 15 Mar 2016
Holiday Rating:

Enthralling Sri Lanka

Our tour enabled us to sample the highlights of Sri Lanka, to learn about its history and culture, to be stunned by its large range of beautiful scenery, and to enjoy the colourful plants, birds and other wildlife. Our hotels were all enjoyable and often luxurious. We loved Sri Lankan food, it was incredibly varied, we never had the same curry twice and perfect for a vegetarian and a fish-lover (although lots of meat choices too). We had ...

Our tour enabled us to sample the highlights of Sri Lanka, to learn about its history and culture, to be stunned by its large range of beautiful scenery, and to enjoy the colourful plants, birds and other wildlife. Our hotels were all enjoyable and often luxurious. We loved Sri Lankan food, it was incredibly varied, we never had the same curry twice and perfect for a vegetarian and a fish-lover (although lots of meat choices too). We had a good mixture of guided tours, travel and opportunities to relax, whether in beautiful hotel pools, or on the beach enjoying the warm sea, soft sand and beautiful views.

Rating for tour operator:

They were very pleasant to deal with, very efficient at answering queries promptly, and arranged an individual itinerary for us which met all our expectations. All their arrangements worked well.

Experience Travel Group responded to this review on 16 Mar 2016:

Dear Carol,

Those are fantastic comments for us to hear - thank you for taking the time to write them. Much appreciated and we agree - Sri Lanka is an amazing place for a vegetarian and seafood fish cooking... In fact I tend to avoid meat there as the vegetables and seafood is so amazing.

All the best,

Sam
Co-founder