Please enter your username and password to logon to the member pages

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group










Delightful
Experience travel created a most well organised tour. The accommodation in small homestays and heritage hotels was perfect and we enjoyed a wide variety of tours and experiences.
Experience travel created a most well organised tour. The accommodation in small homestays and heritage hotels was perfect and we enjoyed a wide variety of tours and experiences.
Rating for tour operator:




Thorough and well organised. Listened to our requirements and produced a holiday which suited us very well. I would not hesitate to recommend them.
Hi Ann
I'm delighted you had such a great time! The variety and character of accommodation in and around Rajasthan really adds to the experience. I'll pass your comments onto all of the team.
Hope to hear from you again for one of other destinations!
All the best,
James
Thanks Ann, again I will make sure to pass your kind words on to the whole team, both here in the UK and in India!
All the best,
James





HIghly memorable
We visited half a dozen places - Kuala Lumpur, an agricultural village, Cameron Highlands, Penang, Kota Kinabalu and the area round the mountain, Sandakan, and Gaya Island. We enjoyed both the cities and the wildlife areas, though for us the extraordinary and abundant wildlife in Borneo was the highlight. The guides were exceedingly knowledgeable and helpful and always willing to go the extra mile.
We visited half a dozen places - Kuala Lumpur, an agricultural village, Cameron Highlands, Penang, Kota Kinabalu and the area round the mountain, Sandakan, and Gaya Island. We enjoyed both the cities and the wildlife areas, though for us the extraordinary and abundant wildlife in Borneo was the highlight. The guides were exceedingly knowledgeable and helpful and always willing to go the extra mile.
Rating for tour operator:




The organisation was seamless and inspired great confidence. Responses to questions were immediate and to the point. Their ability to tailor activities and events was very good. We simply knew from initial contact onwards that this company would deliver what it promised.
Hi Peter
We're delighted you had such a great time, we really appreciate your feedback. Borneo really is fantastic for wildlife and we're delighted you had such a great experience both their and on mainland Malaysia.
Hope to hear from you again for one of our other destinations!
James & The ETG Team.
Thanks Peter, I will pass your kind words on to the whole team, both here in the UK and in Borneo.
All the best
James





Fabulous Holiday
From beginning to end the organisation was second to none. The hotels and lodges were really lovely with very friendly and helpful staff. 3 of the hotels and lodges were of a very high standard. Gorgeous. That said the other lodges were more basic but very comfortable, good food,friendly and in idyllic situations. Our guides were excellent, very knowledgeable and good company. We saw so much wildlife, Orang Utans, proboscis monkeys and other ...
From beginning to end the organisation was second to none. The hotels and lodges were really lovely with very friendly and helpful staff. 3 of the hotels and lodges were of a very high standard. Gorgeous. That said the other lodges were more basic but very comfortable, good food,friendly and in idyllic situations. Our guides were excellent, very knowledgeable and good company. We saw so much wildlife, Orang Utans, proboscis monkeys and other species of monkey, various types of hornbill,snakes, bats, squirrels, flying lemurs and so many more. All our internal flight connections were on time, in fact the whole holiday ran like clockwork. I can only say I would have loved the holiday to have lasted longer.
Rating for tour operator:




As previously said James was very helpful, informative, patient, enthusiastic and nothing seemed too much for him. Always happily answering my many questions and replying promptly.
Dear Diana,
We're so pleased to hear you had a wonderful holiday. Thank you also for such lovely comments - we'll be sure to pass those onto James too. Hope to hear from you again for one of other destinations!
Regards,
Sam





Fabulous Holiday
From beginning to end the organisation was second to none. The hotels and lodges were really lovely with very friendly and helpful staff. 3 of the hotels and lodges were of a very high standard. Gorgeous. That said the other lodges were more basic but very comfortable, good food,friendly and in idyllic situations. Our guides were excellent, very knowledgeable and good company. We saw so much wildlife, Orang Utans, proboscis monkeys and other ...
From beginning to end the organisation was second to none. The hotels and lodges were really lovely with very friendly and helpful staff. 3 of the hotels and lodges were of a very high standard. Gorgeous. That said the other lodges were more basic but very comfortable, good food,friendly and in idyllic situations. Our guides were excellent, very knowledgeable and good company. We saw so much wildlife, Orang Utans, proboscis monkeys and other species of monkey, various types of hornbill,snakes, bats, squirrels, flying lemurs and so many more. All our internal flight connections were on time, in fact the whole holiday ran like clockwork. I can only say I would have loved the holiday to have lasted longer.
Rating for tour operator:




As previously said James was very helpful, informative, patient, enthusiastic and nothing seemed too much for him. Always happily answering my many questions and replying promptly.





An introduction to the real Sri Lanka thanks to ETG
We told ETG what we would like to see and do and Nick came up trumps. We got to visit a coconut plantation, National Park,tea plantation and Botanical Gardens. We visited the ancient city of Anuradhapura, Kandy's Sacred Temple of the Tooth, and climbed Sigiriya Rock and Little Adams Peak. We got to see the work of local farmers and enjoyed a meal with them. We travelled on a train with the locals and at Galle had a cookery experience which ...
We told ETG what we would like to see and do and Nick came up trumps. We got to visit a coconut plantation, National Park,tea plantation and Botanical Gardens. We visited the ancient city of Anuradhapura, Kandy's Sacred Temple of the Tooth, and climbed Sigiriya Rock and Little Adams Peak. We got to see the work of local farmers and enjoyed a meal with them. We travelled on a train with the locals and at Galle had a cookery experience which was so enjoyable. There were tours of Galle and Colombo with very knowledgeable guides and rides in the famous tuk tuks. We got to see so much of Sri Lanka all thasnks to our driver Saman.
Rating for tour operator:




We were introduced to ETG by a friend who assured us that we would be well looked after and he wasn't wrong. Right from the start ETG kept in touch with us with reminders of what we had to do eg. visas, insurance etc. We were given numbers to contact if we experienced any problems (which we didn't have to use as all went like clockwork.) For anyone wanting a holiday with a difference I would recommend ETG.
Hi Ann
Thank you so much for your kind words, I am so glad that you had such a good holiday.
Your comments about your holiday fit in exactly to what we are trying to do and it is always very pleasing to hear when we are successful in this.
I will pass on your thanks to Saman, who is a real star, and will look forward to hearing from you again soon.
Thanks
Nick





Exemplarily
Where to start? I suppose digging about for an independent tour operator with great reviews. Then given them a call. It went something like, 'right, we would like you build us a honeymoon package visiting Sri-Lanka then onwards to the Maldives and we would like bespoke, boutique villas and would want to spend as much time as possible getting to know and feel Sri-Lanka'. It continued, 'In the Maldives we would like all inclusive and do nothing ...
Where to start? I suppose digging about for an independent tour operator with great reviews. Then given them a call. It went something like, 'right, we would like you build us a honeymoon package visiting Sri-Lanka then onwards to the Maldives and we would like bespoke, boutique villas and would want to spend as much time as possible getting to know and feel Sri-Lanka'. It continued, 'In the Maldives we would like all inclusive and do nothing much apart from snorkelling maybe'. We were advised to leave all the arranging to them now that they have an idea and will get back to us and send us an initial itinerary. We both were so exited and impressed when it arrived, suffice it to say, we did not have to change a thing! Honestly. Our instruction were headed and it all looked spectacular. Getting into the thick of it; the flight was hassle free, our chauffeur was polite, knowledgable, humorous and was very aware when we needed space. The vehicle was new and clean as were the various accommodations. A short flight and an exhilarating speed boat trip [55mins] to our last destination, 'The Maldives'. WOW met and supposed our expectations, you may say a little contrived insomuch as practically everything had to be brought in and placed in their final resting place for there likes of tourists, but we sort of knew that. I have deliberately not mentioned the villas, staff and trips as I be here all day and I would rather you have the experience we had planing, exploring and meeting people as we did. Thank you all at E.T.G
Rating for tour operator:




Experience Travel Group A truly 1st class and knowledgeable team. Efficient, polite, understanding and with an exceptional grasp of our needs. I would thoroughly recommend them to our families and friends.
Hi Chris,
Thank you very much for this feedback, I am so glad you had a good time on your honeymoon! We pride ourselves on giving a genuine full service from the moment you first get in touch with the company to the moment you return from your holiday and beyond of course. We really want to make sure your experience is the best it can be and appreciate you letting us know that it's working!
Becky
Thanks Chris, I will make sure to pass your kind words on to the whole team, both here in the UK and in Sri Lanka!
Thanks, Becky





Varied cultural and wildlife experience in Sumatra as we had hoped.
Generally very good. We saw and learnt a lot about the culture and wildlife of Sumatra. Overall the programme was very well designed. A couple of activities were not available as planned although there were more or less satisfactory alternatives.
Generally very good. We saw and learnt a lot about the culture and wildlife of Sumatra. Overall the programme was very well designed. A couple of activities were not available as planned although there were more or less satisfactory alternatives.
Rating for tour operator:




Generally good. Good design of programme. They responded quickly when a couple of problems arose during the holiday. Greater attention to detail needed in one or two areas. The problems may have been due to communication difficulties between Experience Travel, the local tour operator in Bali and our guide in Sumatra.
Dear Martin,
Thank you for your feedback. We appreciate your taking the time too leave a public review. We're glad you had a really good holiday, but sorry it wasn't perfect and that the detail let us down in one of two areas. We'll be in touch with you directly on those and are working now to ensure that this issue is fixed.
Kind regards,
Sam Clark
Co-founder & MD
Experience Travel Group





Honeymoon in Borneo
We did a multi centre holiday in Borneo taking in destinations in Sarawak and Sabah. Highlights included seeing orang utans in the wild, the caves in Mulu and trecking through the rainforest.
We did a multi centre holiday in Borneo taking in destinations in Sarawak and Sabah. Highlights included seeing orang utans in the wild, the caves in Mulu and trecking through the rainforest.
Rating for tour operator:




OUr tour operator tailor made our holiday just for us. They understood what it was we wanted for our Honeymoon and delivered. The guides in Borneo were also excellent.
Dear Liz,
Delighted to hear that you had such a good honeymoon! Thank you also so much for leaving such a positive review. Much appreciated.
Kind regards,
Sam Clark
MD & Co-founder





Sri Lanka family adventure and beach holiday
Stayed in 6 different places, guided by a chauffeur. Had relatxation, culture, elephants and safari, actions and adventure in the rainforest and beach time.
Stayed in 6 different places, guided by a chauffeur. Had relatxation, culture, elephants and safari, actions and adventure in the rainforest and beach time.
Rating for tour operator:




Beautiful organisation. Holiday exceeded our expectations. Organised a perfect itinerary - particularly taking into account our family requirements and disabled son.
Dear Helen,
Great to hear and thank you for reviewing. Very pleased that we got the organisation right for your requirements. I'll pass on your comments to your consultant Matt.
Best,
Sam
Co-founder and MD





Holiday of a lifetime!
Two weeks in Sri Lanka - one touring & one on the beach. The tour took us to coconut plantations, temples, tea country, waterfalls and on safari; the beach was paradise,
Two weeks in Sri Lanka - one touring & one on the beach. The tour took us to coconut plantations, temples, tea country, waterfalls and on safari; the beach was paradise,
Rating for tour operator:




Experience Travel Group created our personalised itinerary, booked and arranged everything professionally and to a very high standard. Helpful and knowledgeable staff.
Hi Helen,
Thanks for your comments, I am so pleased you and your family enjoyed your trip!
Thanks,
Becky