AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 822
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 864
Reviews Accepted: 863
Reviews Rejected: 1
863 reviews
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Experience Travel Group by Lindylou, 28 Nov 2024
Holiday Rating:

Wow!!! Every day was a WOW day. We loved every minute.

From Diwali in Calcutta to tea and train in Darjeeling and then the majestic Kanchenjunga that was visible in all its glory each day of our time in Sikkim. The spiritualism of the monasteries perched on the hilltops, the breath-taking views of the Himalayas, Then the delicious food, friendly people and even the challenging road journeys that were a stark reminder of how challenging it is to live in such a beautiful part of our world. All this ...

From Diwali in Calcutta to tea and train in Darjeeling and then the majestic Kanchenjunga that was visible in all its glory each day of our time in Sikkim. The spiritualism of the monasteries perched on the hilltops, the breath-taking views of the Himalayas, Then the delicious food, friendly people and even the challenging road journeys that were a stark reminder of how challenging it is to live in such a beautiful part of our world. All this was capped off with our attendance at a wedding in Hyderabad....three weeks and a WOW every day. Highly recommend India.

Rating for tour operator:

Fantastic. Listened to what we wanted, advised, suggested and it showed thiough loud and clear that they are also passionate about India. Thank you

Experience Travel Group responded to this review on 29 Nov 2024:

I am delighted you embraced India and got so much out of your travels!

Experience Travel Group responded to this review on 29 Nov 2024:

Thank you so much for your glowing feedback Linda, I look forward to helping you plan your return to India!
best wishes, Sara and Team ETG

Experience Travel Group by Salt, 24 Nov 2024
Holiday Rating:

Exploring Kerala

Family trip wanting to Explore and get to know the true Kerala through the backwaters , roads and countryside . To see what That part of India has to uncover.

Family trip wanting to Explore and get to know the true Kerala through the backwaters , roads and countryside . To see what That part of India has to uncover.

Rating for tour operator:

Experience Travel group from the moment I made an enquiry and spoke to one of their members of staff. They listened to what we wanted. They really tried to help to see if they could enhance what we were after and the moment we landed in Cochin they took the greatest of care that our holiday, was going to be special .

Experience Travel Group responded to this review on 26 Nov 2024:

Hi Jo, thank you for this wonderful review. I'm delighted we could help you create special memories with your family. I'm excited to see where your next ETG adventure takes you! Sarah

Experience Travel Group by Leah, 24 Nov 2024
Holiday Rating:

Wonderful three weeks in Northern Thailand and Laos

Holly put together a fabulous itinerary for us in Northern Thailand and Laos, listening carefully to our likes and dislikes and what we wanted to get out of the trip. The itinerary worked really well, we wouldn't change anything. The guides were all excellent and really enhanced our holiday.

Holly put together a fabulous itinerary for us in Northern Thailand and Laos, listening carefully to our likes and dislikes and what we wanted to get out of the trip. The itinerary worked really well, we wouldn't change anything. The guides were all excellent and really enhanced our holiday.

Rating for tour operator:

It was great to be able to meet face to face when first planning the holiday. All follow-up was efficient and we felt that we were in the capable hands of experts in the area.

Experience Travel Group responded to this review on 25 Nov 2024:

Leah and Malcolm - thank you so much for your lovely reivew! I'm delighted that you had a such a great time in Thailand and Laos. I very much enjoyed helping to make it all happen (made even more enjoyable by the fact we got to meet in person!)

It was so lovely to hear that the vespa experience and Laos waterfall treks were a particular highlight.

Can't wait until it's time to help you with teh next adventure!

From Holly & Team ETG


Experience Travel Group by Bob, 22 Nov 2024
Holiday Rating:

PIONEERING EXPERIENCE IN NEPAL

Our 'Pioneer Experience' gave us a fantastic opportunity to visit Nepal. Our itinerary was stimulating and varied. It coincided with the festival of Tihaa or Diwali and therefore allowed us to experience a special family time of year.Our guide,Anup, was charming and knowledgeable. He invited us to join his family for their special Diwali celebrations ,which was such a memorable experience and also a privilege. Trekking in the Annapurna foothills ...

Our 'Pioneer Experience' gave us a fantastic opportunity to visit Nepal. Our itinerary was stimulating and varied. It coincided with the festival of Tihaa or Diwali and therefore allowed us to experience a special family time of year.Our guide,Anup, was charming and knowledgeable. He invited us to join his family for their special Diwali celebrations ,which was such a memorable experience and also a privilege. Trekking in the Annapurna foothills was a significant part of our two week visit. The chance to trek from Lodge to Lodge, and to see the village way of life ,was fascinating. We were fortunate to see the sun rise on the Annapurna Range each morning which was unforgettable. To stay at a Homestay in Hemjakot was special. Such a stay is an immersive experience and allowed us to understand village life. The hospitality of our host family was so warm,genuine,kind and generous. It was fun to help with the meal preparation,and fascinating to see Benita's joy in using her newly acquired washing machine for the first time. The money generated by the homestay project has enabled her three children to attend boarding school in Pokhara. The UNESCO Heritage Sites in Kathmandu,Bhaktapur and Patan are fascinating. Restoration after the 2015 earthquake is ongoing but the attention to detail and craftsmanship of that which has been restored is exquisite. The variety of our itinerary, which included a hands on session in Ceramics in Bhaktapur,gave a unique insight into the Nepalese way of life. Every single person we met was charming,food was delicious and accommodation very comfortable. We would thoroughly recommend ETG for their attention to detail in creating a perfect holiday.

Rating for tour operator:

ETG suggested an itinerary for us to pioneer. We worked together to create a varied itinerary to suit both of us which included pioneer activities and trekking in the Annapurna foothills. These were all well organised on the ground and lead to a fascinating, varied and very interesting holiday full of new experiences. ETG arranged for an excellent, personable guide who enabled us to learn about the Nepalese culture and customs, which enhanced our holiday.

Experience Travel Group responded to this review on 25 Nov 2024:

Thank you so much for your lovely feedback Bob and Jane,
I am delighted you enjoyed pioneering Nepal for us and that you had such a wonderfully rich experience. You certainly embraced it as I knew you would!
I look forward to you travelling with ETG again.
best wishes Sara and the ETG Team

Experience Travel Group by John from Cornwall, 18 Nov 2024
Holiday Rating:

Amazing experience in Kerala with ETG

14 nights travelling in rural Kerala (7 different hotels). Lots of diverse experiences, both rural and in Cochin. Local guides and drivers who were quite exceptional throughout

14 nights travelling in rural Kerala (7 different hotels). Lots of diverse experiences, both rural and in Cochin. Local guides and drivers who were quite exceptional throughout

Rating for tour operator:

ETG. We have travelled with ETG previously, this being our third trip. We are always impeccably looked after with an itinerary specifically organised to suit what we are seeking. If we were to travel to Asia again we simply would not contemplate going with anyone else

Experience Travel Group responded to this review on 19 Nov 2024:

Hi John & Karen

Thanks so much for your lovely review - delighted to hear all about rural Kerala.

We look forward to hearing from you again soon!

All the best,

James & Team ETG

Experience Travel Group by Nige, 14 Nov 2024
Holiday Rating:

Outstanding

It was custom made, provided what we were looking for and was, overall, a great experience

It was custom made, provided what we were looking for and was, overall, a great experience

Rating for tour operator:

Very on the ball. Sarah could not have taken our trip more seriously.

Experience Travel Group responded to this review on 20 Nov 2024:

Thank you, Nigel! I thoroughly enjoyed designing such an interesting and in-depth exploration for you. I'm excited to help plan your next adventure within Asia! Sarah

Experience Travel Group by Backpackers with kids , 11 Nov 2024
Holiday Rating:

Wonderful from start to finish

We had a fantastic experience from booking the trip to enjoying it when the time came. I was very excited for our children to learn about different cultures, foods and see how people live in different countries. Our trip ticked every box and more and would highly recommend traveling from Vietnam to Cambodia to anyone that loves to explore

We had a fantastic experience from booking the trip to enjoying it when the time came. I was very excited for our children to learn about different cultures, foods and see how people live in different countries. Our trip ticked every box and more and would highly recommend traveling from Vietnam to Cambodia to anyone that loves to explore

Rating for tour operator:

James and his team at experience travel group were fantastic They not only booked a trip which was out of this world but did it in a way that was very relaxed and effortless for us as a family They understood our remit and delivered extremely well

Experience Travel Group responded to this review on 11 Nov 2024:

Hi Joanne

Delighted to hear you guys had a wonderful holiday. Thanks for the lovely review and we look forward to planning your next trip soon.

Experience Travel Group by sarai, 6 Nov 2024
Holiday Rating:

A perfect tailor made holiday

We travelled to Thailand with ETG and experienced our perfect holiday with activities tailored to us and little added touches that made our trip extra special. Our hotels were marvellous, relaxing and comfortable and in excellent situations for sightseeing. The ETG staff we dealt with in the UK & in Thailand were kind, helpful & even went beyond the call of duty to make our holiday full of memories.

We travelled to Thailand with ETG and experienced our perfect holiday with activities tailored to us and little added touches that made our trip extra special. Our hotels were marvellous, relaxing and comfortable and in excellent situations for sightseeing. The ETG staff we dealt with in the UK & in Thailand were kind, helpful & even went beyond the call of duty to make our holiday full of memories.

Rating for tour operator:

Nothing was too much trouble

Experience Travel Group responded to this review on 09 Dec 2024:

Hi Sara,

It was a such a pleasure to help plan your trip to Thailand! I'm so pleased that you had such a wonderful time and that the extra special touches were appreciated.
Looking forward to helping you plan Vietnam in the future!

From Holly & Team ETG x

Experience Travel Group by Charles, 24 Oct 2024
Holiday Rating:

Immersive India

A relaxed yet comprehensive introduction to India's many different shades, customs, history, beliefs, cuisine and societal strata. A well-thought out tour offering a range of environments all backed up by fabulous hotels and full supportive team. From Delhi to Agra, Chambal, Gwalior, Ramathra Jaipur, Anopura and return to Delhi over three weeks with a wonderful driver to cope with the roads and traffic. Travelling by car, train, rickshaw, tuk ...

A relaxed yet comprehensive introduction to India's many different shades, customs, history, beliefs, cuisine and societal strata. A well-thought out tour offering a range of environments all backed up by fabulous hotels and full supportive team. From Delhi to Agra, Chambal, Gwalior, Ramathra Jaipur, Anopura and return to Delhi over three weeks with a wonderful driver to cope with the roads and traffic. Travelling by car, train, rickshaw, tuk tuk and by foot. Meeting people from all walks of life and trying different foods. A wonderful introduction to India.

Rating for tour operator:

ETG - Experience Travel Group - are professional and friendly. They have a strong environmental ethic and encourage their clients to respect the places they visit, and the world we all live in. But above all, they come up with innovative ideas and then make things happen - even if things sometimes go wrong (such as cancelled flights). They can be relied upon to fix it. With ETG we have visited extraordinary places, stayed in wonderous hotels, met fascinating everyday people, listened to varied opinions, and learned much about places far away. I couldn't do that on my own.

Experience Travel Group responded to this review on 26 Nov 2024:

Thank you David for the most amazing feedback. And what a treat to cross paths at the lovely Chambal! We cannot wait to learn where your 4th ETG holiday will take you. Sarah

Bali Explorer by Wingealot, 23 Oct 2024
Holiday Rating:

Wonderful insight into beautiful Bali

Everything organised by Experience Travel Group was right. Having spent long time discussing our likes and dislikes I believe our agent Ella got it perfect

Everything organised by Experience Travel Group was right. Having spent long time discussing our likes and dislikes I believe our agent Ella got it perfect

Rating for tour operator:

Excellent service again. Taking time to put together a personalised itinerary for us.

Experience Travel Group responded to this review on 25 Nov 2024:

Thanks Christine! We're so glad you had a great trip to celebrate your 50th anniversary.

All the best,

Ella & the ETG team