AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 751
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 789
Reviews Accepted: 788
Reviews Rejected: 1
788 reviews
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Experience Travel Group by Jo, 14 Oct 2023
Holiday Rating:

Perfect from start to finish

We had the best week in Oman. It was our first visit and the first time we’d done an organised private tour, so we weren’t entirely sure what to expect (although all documentation and communication was very clear and informative), but it was superb, exactly what we wanted.

We had the best week in Oman. It was our first visit and the first time we’d done an organised private tour, so we weren’t entirely sure what to expect (although all documentation and communication was very clear and informative), but it was superb, exactly what we wanted.

Rating for tour operator:

Very helpful and informative, tailored our trip based on our preferences and always offered useful suggestions

Experience Travel Group responded to this review on 15 Oct 2023:

Hi Jo

Delighted you had such a great trip in Oman. What a wonderful country.

All the best,

James & Team ETG

Experience Travel Group by Chrissiemitch, 12 Oct 2023
Holiday Rating:

An experience of a lifetime

With the help of our excellent driver / guide we were able to see beautiful parts of Sri Lanka and experience different aspects of life with locals in a very unique way. The accommodation we stayed at were all different but all excellent as were the staff.

With the help of our excellent driver / guide we were able to see beautiful parts of Sri Lanka and experience different aspects of life with locals in a very unique way. The accommodation we stayed at were all different but all excellent as were the staff.

Rating for tour operator:

Nothing was ever too much trouble. Excellent suggestions made.

Experience Travel Group responded to this review on 15 Oct 2023:

Hi Chrissy

Great to hear you and Vic had another great trip with us.

All the best,

James & ETG

Classic Family Sri Lanka by Lizzie, 25 Sep 2023
Holiday Rating:

Experience Travel Group did a fantastic job

12 day holiday in Sri Lanka, staying in 4 very different places, incorprating beach, jungle and elelpants, cultural sights and live Cricket test match in Colombo

12 day holiday in Sri Lanka, staying in 4 very different places, incorprating beach, jungle and elelpants, cultural sights and live Cricket test match in Colombo

Rating for tour operator:

Lola at ETG is so efficient and knowledgeable about Sri Lanka and she really listened to what we wanted in terms of our interests and budget

Experience Travel Group responded to this review on 26 Sep 2023:

Dear Lizzie, thank you so much for your lovely feedback! We look forward to many more holiday planning conversations together!

Experience Travel Group by Travelling Norm, 10 Sep 2023
Holiday Rating:

well organised with a very interesting itinerary supported by caring, knowledgeable and professional staff

our second trip to Sri Lanka. This time to the north to get a better understanding of the country both at a cultural as well as a personal level. Excellent smaller and interesting hotels staffed by real and attentive staff.

our second trip to Sri Lanka. This time to the north to get a better understanding of the country both at a cultural as well as a personal level. Excellent smaller and interesting hotels staffed by real and attentive staff.

Rating for tour operator:

Flexible to provide a life experience and comfort. Great support on a day by day basis with our guide Chami whose experience, professionalism and humour were appreciated.

Experience Travel Group responded to this review on 18 Sep 2023:

Hey Norman

Thank you so much for your feedback.

It is so lovely that you and Sue were able to get back to Sri Lanka again, and in particular, be reunited with your lovely guide Chami!

From Holly & Team ETG

Sri Lanka's Adventurous North by Meg, 31 Aug 2023
Holiday Rating:

A fantastic family holiday where we all learnt something new

14 day tour of Sri Lanka with a family of 5 (3 teenage girls) Culture, nature, safari, beach

14 day tour of Sri Lanka with a family of 5 (3 teenage girls) Culture, nature, safari, beach

Rating for tour operator:

Fantastic tailored service. Impeccable organisation. Good pricing. Always available to speak to

Experience Travel Group responded to this review on 06 Sep 2023:

Hi Megan

Delighted you guys had a great trip. Thanks so much for the detailed feedback and lovely review.

All the best,

James and Team ETG.

Experience Travel Group by Tash, 17 Aug 2023
Holiday Rating:

Fantastic holiday to Cambodia and Vietnam

Two amazing countries to visit. We had a busy itinerary but every experience was so well organised and exceeded expectations.

Two amazing countries to visit. We had a busy itinerary but every experience was so well organised and exceeded expectations.

Rating for tour operator:

Dedicated, friendly and helpful staff, who organised a wonderful holiday. Would definitely use them again.

Experience Travel Group responded to this review on 17 Aug 2023:

Hi Natasha

Thank you so much for your lovely feedback - you had such an exciting itinerary so I'm really pleased you all had such a brilliant time. Looking forward to help plan your next big adventure!

from Holly & Team ETG

Experience Travel Group by Caroline , 6 Aug 2023
Holiday Rating:

Travel around Vietnam and Cambodia with teenage boys

Action packed !

Action packed !

Rating for tour operator:

Incredible itinerary, fantastically executed. Service impeccable

Experience Travel Group responded to this review on 07 Aug 2023:

Hi Caroline

Delighted to hear you had another great trip with ETG.

You know where we are for future getaways.

All the best

James & Team ETG

Experience Travel Group by AshB, 31 Jul 2023
Holiday Rating:

Sri Lanka and Maldives

10 days in Sri Lanka and 4 in Maldives; Sri Lanka was busy but very rewarding, lots of experiences and sites visited; Polunaruwa, Tea Factory, Wilpattu, Sigiriya, Dambulla. Lovely people and food. Maldives a rest at the end, fantsatic setting and v relaxing.

10 days in Sri Lanka and 4 in Maldives; Sri Lanka was busy but very rewarding, lots of experiences and sites visited; Polunaruwa, Tea Factory, Wilpattu, Sigiriya, Dambulla. Lovely people and food. Maldives a rest at the end, fantsatic setting and v relaxing.

Rating for tour operator:

They were very patient building the itinerary, listened to what we wanted and everything was arranged as expected.

Experience Travel Group responded to this review on 31 Jul 2023:

Hi Ashley

Thanks so much for your lovely feedback. I'm so delighted you had a lovely time - especially seeing as this holiday had been a long time coming..!

From Holly & Team ETG

Experience Travel Group by Ted Junior, 14 Jul 2023
Holiday Rating:

Excellent!

We travelled to Bali and the Komodo National Park in June 2023.Our trip was outstanding,very well organised by James our consultant.We saw some amazing sights,met some lovely people and stayed in amazing hotels.

We travelled to Bali and the Komodo National Park in June 2023.Our trip was outstanding,very well organised by James our consultant.We saw some amazing sights,met some lovely people and stayed in amazing hotels.

Rating for tour operator:

James is an excellent tour operator.This is the second time he has arranged a trip for us. He is knowledgeable, helpful and patient---I had many questions and queries and James was first class in preparing our trip and organising all our requests with our rooms and additional requests.

Experience Travel Group responded to this review on 15 Jul 2023:

Thanks for this lovely feedback, Michelle. Great you had another fantastic trip with ETG and we really appreciate the detailed feedback you provided.

All the best,

James & Team ETG

Classic Family Sri Lanka by Mr R G 23, 14 Jun 2023
Holiday Rating:

People, Places, and Experiences in Sri Lanka - Truly a Gem of the Indian Ocean

Our well thought out and conducted 13 day trip fulfilled our expectations and more. Our granddaughter was interested in the wildlife, culture and the many exotic fruits and vegetables of Sri Lanka - as we were. Working with Experience Travel we developed an itinerary which at journey's end gave us a sense that we had chosen a company which responded to our needs and we came away with a desire for more.

Our well thought out and conducted 13 day trip fulfilled our expectations and more. Our granddaughter was interested in the wildlife, culture and the many exotic fruits and vegetables of Sri Lanka - as we were. Working with Experience Travel we developed an itinerary which at journey's end gave us a sense that we had chosen a company which responded to our needs and we came away with a desire for more.

Rating for tour operator:

Holly was available regularly and responsively during the development period of our itinerary and the staff on hand during our trip were attentive to all our needs

Experience Travel Group responded to this review on 14 Jul 2023:

Hi Reuven

I am so pleased to hear that you & Rena had an enjoyable time discovering Sri Lanka with your grandaughter - it sounds like you really made the most of each area that you visited! As return again to explore the South next time!

From Holly & Team ETG