AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 746
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 784
Reviews Accepted: 783
Reviews Rejected: 1
783 reviews
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Sri Lankan Family Adventure by LondonFamily, 7 Apr 2016
Holiday Rating:

Excellent Family holiday

we spend 10 days in Sri Lanka travelling around and seeing many of the main sights. The organization was excellent and we were very well looked after.

we spend 10 days in Sri Lanka travelling around and seeing many of the main sights. The organization was excellent and we were very well looked after.

Rating for tour operator:

Experience Travel Company were excellent and organized a great holiday for us.

Experience Travel Group responded to this review on 07 Apr 2016:

Dear Emma,

That's great to hear. Sri Lanka is a brilliant family destination we think.

Kind regards,

Sam Clark
Co-founder

Cambodia to Vietnam via Mekong by Finn49, 5 Apr 2016
Holiday Rating:

The Best Holiday Ever

A fantastic holiday to Vietnam and Cambodia, what an experience to visit a different culture and experience how people live. We have marvelled at Halong Bay, been delighted by the world heritage site of Hoi An a must visit if travelling to this region. We enjoyed a fabulous trip by speedboat on the Mekon to the Can Gio Biosphere Reserve, feed monkeys and crocodiles along the way. Been down the Cu Chi tunnels a very interesting day out. Visited ...

A fantastic holiday to Vietnam and Cambodia, what an experience to visit a different culture and experience how people live. We have marvelled at Halong Bay, been delighted by the world heritage site of Hoi An a must visit if travelling to this region. We enjoyed a fabulous trip by speedboat on the Mekon to the Can Gio Biosphere Reserve, feed monkeys and crocodiles along the way. Been down the Cu Chi tunnels a very interesting day out. Visited the temple in Cambodia watched the sun rise over Angkor Wat an experience never to be forgotten. Visited the Killing Fields a sobering and disturbing place highlighting the terrible atrocities carried by the Khamer Rouge. However we had the the best holiday ever.

Rating for tour operator:

Excellent from the first contact to the last.

Experience Travel Group responded to this review on 06 Apr 2016:

Dear John,

Wonderful to hear! Thank you for taking the time to post this review.

Best,

Sam

Experience Travel Group by Mrs H, 5 Apr 2016
Holiday Rating:

The best and most romantic holiday planned by the most wonderfully helpful, organised and enthusiastic agents.

We went to Maldives, Bali and Java for our honeymoon and Experience Travel exceeded our expectation at every stage from the first communication, planning and then help on the ground during the trip. We could not have had a more bespoke service and it made for the holiday of a lifetime (until the next one!).

We went to Maldives, Bali and Java for our honeymoon and Experience Travel exceeded our expectation at every stage from the first communication, planning and then help on the ground during the trip. We could not have had a more bespoke service and it made for the holiday of a lifetime (until the next one!).

Rating for tour operator:

As above.

Experience Travel Group responded to this review on 06 Apr 2016:

Dear Sophie,

Combining Java, Bali AND The Maldives on a honeymoon definitely qualifies as a holiday of a lifetime! Great stuff and thank you for your kind words too.

All the best,

Sam Clark
Co-founder

Classic Vietnam and Luxury Beach by JDEBS, 4 Apr 2016
Holiday Rating:

Returning to Vietnam

we loved Vietnam everywhere you look is a picture, young and dynamic people some of the best Hotels in the world

we loved Vietnam everywhere you look is a picture, young and dynamic people some of the best Hotels in the world

Rating for tour operator:

Everything was as described and matched or exceeded our expectations

Experience Travel Group responded to this review on 06 Apr 2016:

Dear Justin,

Thanks for thinking of us once again for your family holiday. We very much appreciate your customer and your taking the time to post this review. Glad you had a great trip.

Kind regards,

Sam Clark
Co-founder

Experience Travel Group by Wanderer, 3 Apr 2016
Holiday Rating:

Pandaw Red River, real Vietnam

Well organised trip by Pandaw cruise company, off the beaten track local experiences

Well organised trip by Pandaw cruise company, off the beaten track local experiences

Rating for tour operator:

efficient and helpful

Experience Travel Group responded to this review on 08 Apr 2016:

Thanks for posting this review Zara. We're glad you enjoyed the cruise.

Essential Sri Lanka - Deluxe by Mrs A K 16, 1 Apr 2016
Holiday Rating:

Spectacular

We had the most amazing time travelling around Sri Lanka. Matt at Experience travel had arranged a fantastic itinerary and we enjoyed breakfast above the clouds, sleeping in a mud house , swimming in a wonderful lake and on a paradise beach.

We had the most amazing time travelling around Sri Lanka. Matt at Experience travel had arranged a fantastic itinerary and we enjoyed breakfast above the clouds, sleeping in a mud house , swimming in a wonderful lake and on a paradise beach.

Rating for tour operator:

Experience travel looked after us brilliantly from start to finish. All the accommodation was excellent. The chauffeur guide marvellous .I would( and have) recommend anyone travelling to their destinations to book with them.

Experience Travel Group responded to this review on 06 Apr 2016:

Dear Anne,

Thank you taking the time to post this review. I'm so glad you enjoyed Sri Lanka as much as we do.

Thank you also for recommend us - word of mouth is so important to us and we take it as a huge vote of confidence!

Kind regards,

Sam Clark
Co-founder

Sri Lanka Laid Back - Deluxe by Jenny, 31 Mar 2016
Holiday Rating:

The holiday that just kept giving!

We had a fantastic time, this holiday felt like such an adventure from start to finish. I felt that the trip really gave us an opportunity to immerse ourselves in Sri Lankan culture. Our local guide was very knowledgeable about the history so by the time we reached each destination we really felt that we could appreciate what we were visiting. We had some amazing experiences, my fiancée saved a star tortoise from the road which the ...

We had a fantastic time, this holiday felt like such an adventure from start to finish. I felt that the trip really gave us an opportunity to immerse ourselves in Sri Lankan culture. Our local guide was very knowledgeable about the history so by the time we reached each destination we really felt that we could appreciate what we were visiting. We had some amazing experiences, my fiancée saved a star tortoise from the road which the locals loved, we had king coconuts from the side of the road, we visited beautiful Buddhist temples. We met people from all over the world, from the locals who were friendly and really eager to chat and make us feel welcome to other travellers. We went on an elephant Safari and must have seen over 100 elephants not to mention the big bull elephant wandering down the main road. The food was delicious especially the coconut samba, banana flower curry and manioc. We then went to the Maldives where we were lucky enough to see dozens of dolphins all round the boat. My fiancée, who was diving, saw the dolphins from under water as well as sharks and turtles. It was a great, and very relaxing, contrast to Sri Lanka.

Rating for tour operator:

Good local knowledge and great package put together at a very reasonable price.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Jennifer,

That's a great story about the tortoise! Thank you very much for taking the time to review the holiday. We're delighted you enjoyed your holiday so much and we look forward to hearing from you again in the future.

Kind regards,

Sam Clark
Co-founder

Cambodia and Vietnam Classic by Alexander, 31 Mar 2016
Holiday Rating:

Brilliant!

A great experience, food, people and tours all met our expectations. We will definitely be using Experience travel Group again. We have come home all ready to start planning our next trip!

A great experience, food, people and tours all met our expectations. We will definitely be using Experience travel Group again. We have come home all ready to start planning our next trip!

Rating for tour operator:

From initial contact through to the holiday itself they have been so helpful and keen that we should have the holiday we wanted.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Sally,

That's great to hear. We'll be looking forward to planning another trip with you then! Thank you for taking the time to review the holiday and our service - much appreciated.

Kind regards,

Sam Clark
Co-Founder

Essential Sri Lanka - Deluxe by Smike, 31 Mar 2016
Holiday Rating:

Fantastic experience with 'Experience'

We travelled to Sri Lanka with Experience Travel in March 2016. We can't fault the holiday which was tailor-made for us to include culture, wildlife, local life and beach experiences. Their recommended boutique hotels were all very special and the driver who showed us the country was well-informed, safe and always punctual. A very memorable holiday.

We travelled to Sri Lanka with Experience Travel in March 2016. We can't fault the holiday which was tailor-made for us to include culture, wildlife, local life and beach experiences. Their recommended boutique hotels were all very special and the driver who showed us the country was well-informed, safe and always punctual. A very memorable holiday.

Rating for tour operator:

Experience Travel - very knowledgeable, professional and represent good value for money.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Gill,

That's what we like to hear! Great news and thank you very much for reviewing us and the holiday. We look forward to hearing from you again in the future.

Kind regards,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by ewan_ouzami, 29 Mar 2016
Holiday Rating:

Adventure for the cautious traveller

We spent 10 days in Sri Lanka and 5 in the Maldives. We are well past the backpacking stage and were a bit nervous about how Sri Lanka might be. We need not have worried. We were picked up from Colombo Airport in an Air-condiitoned car and driven everywhere we needed to go by a friendly and informative guide. All our accommodation was excellent. Clean, comfortable, air-conditioned (thats quite important!), with excellent food and friendly staff...

We spent 10 days in Sri Lanka and 5 in the Maldives. We are well past the backpacking stage and were a bit nervous about how Sri Lanka might be. We need not have worried. We were picked up from Colombo Airport in an Air-condiitoned car and driven everywhere we needed to go by a friendly and informative guide. All our accommodation was excellent. Clean, comfortable, air-conditioned (thats quite important!), with excellent food and friendly staff. We saw a range of sights including a day in Wilpattu National Park, Ruins of Polonarawula, Sigirya Rock Fortress, Dambula Cave temples and a tour of Kandy. These amazing places of which we had little prior knowledge proved excellent focal points for the tour, but overall we loved the simple interactions that were organised for us - tour of a coconut plantation, a cycle ride into Polonarawula, a visit to the Dambula vegetable market and a train ride from Perandiya to Rambukkah through the hill country. This was all finished off with a relaxing few days on a small island resort in the Maldives.

Rating for tour operator:

Nick Clark at Experience Travel organised this for us. I think he understood immediately what we were looking for and organised a very comfortable and well planned tour that just suited us perfectly. We will definitely be using Experine Travel again

Experience Travel Group responded to this review on 29 Mar 2016:

Dear Tony,

Thank you for posting this review. It's the simple things that we believe make the difference and can be so much fun too. This is the kind of feedback we really like to receive!

We very much look forward to hearing from you again.

Kind regards,

Sam