AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 746
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 784
Reviews Accepted: 783
Reviews Rejected: 1
783 reviews
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Experience Travel Group by Athena, 2 May 2016
Holiday Rating:

Experience Travel Group review

Becky was very informative about all aspects of Sri Lanka. She has herself travelled there and is talking from first hand experience. She also listened to what we wanted from our holiday and helped us put together an excellent itinerary.

Becky was very informative about all aspects of Sri Lanka. She has herself travelled there and is talking from first hand experience. She also listened to what we wanted from our holiday and helped us put together an excellent itinerary.

Experience Travel Group responded to this review on 03 May 2016:

Dear Claire,

Great o hear we live up to our name and fantastic that you had a great holiday! All the best and thank you for taking the time to post this review.

Regards,

Sam Clark
Co-founder

Essential Sri Lanka - Deluxe by Sandie, 2 May 2016
Holiday Rating:

A great way to experience Sri Lanka, its friendly people, its history and culture and also find a relaxing oassis.

A great way to experience Sri Lanka, its friendly people, its history and culture and also find a relaxing oassis.

Rating for tour operator:

Understood quickly what we were looking for and put together an excellent itineray. Stayed at some wonderful boutique hotels. Great, helpful drivers and guides.

Experience Travel Group responded to this review on 03 May 2016:

Dear Sandra,

Great to hear you enjoyed the holiday so much and that you had some wonderful hotels. Thank you very much for taking the time to post this review and we very much hope to hear from you again.

Kind regards,

Sam Clark
Co-founder

Experience Travel Group by Sri Lanka 2016, 24 Apr 2016
Holiday Rating:

Sri Lanka 2016

A cultural experience combining wonderful destinations, beautiful scenary and wildlife, superb hotels and excellent Sri Lankan food.

A cultural experience combining wonderful destinations, beautiful scenary and wildlife, superb hotels and excellent Sri Lankan food.

Rating for tour operator:

This is the third time that we have booked with Experience Travel. Very helpful and informative and they were able to resolve any unforeseen problems quickly and to our satisfaction.

Experience Travel Group responded to this review on 25 Apr 2016:

Dear Clare,

Thank you very much for coming back and travelling for a third time with us. We're really pleased you had a great holiday again. Thank you also for taking the time to post this review and we'd love to hear from you in future for a fourth trip!

Kind regards,

Sam Clark
Co-founder

Myanmar Encompassed by Hazel, 19 Apr 2016
Holiday Rating:

Amazing

Myanmar was a real culture treat.

Myanmar was a real culture treat.

Rating for tour operator:

Our first trip to Myanmar however it won't be our last due to the amazing adventures Experience Travel helped us create. Tailor made to suit our individual needs & budget. We had an amazing time with the support & expert knowledge from a professional yet friendly team. Professional, knowledgeable & great value

Experience Travel Group responded to this review on 20 Apr 2016:

Dear Hazel,

We're so pleased you had a wonderful holiday in Myanmar. It's an amazing country we do agree. Thank you for taking the time to post this review too.

Kind regards,

Sam Clark
Co-founder

Cambodia and Vietnam Classic by Mikey, 12 Apr 2016
Holiday Rating:

Fantastic from planning to completion

We had an amazing time on this holiday. Taking a long time planning and adapting the itinerary to maximise our stay and see as much as we could in the given time. Everything went really well and were not disappointed anywhere.

We had an amazing time on this holiday. Taking a long time planning and adapting the itinerary to maximise our stay and see as much as we could in the given time. Everything went really well and were not disappointed anywhere.

Rating for tour operator:

Matt Brazier was excellent. He did not mind tweaking and changing our itinerary even though we asked for changes quite often. We felt really well looked after and did not worry or panic that if something went wrong, back up and support would be ready available.

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Michael,

That's great to hear and I'll pass your comments onto Matt. Thank yuo posting this review too - much appreciated.

Kind regards,

Sam Clark
Co-founder

Sri Lanka Laid Back - Deluxe by chelsea, 12 Apr 2016
Holiday Rating:

superb throughout

We had a terrific trip-from the help friendliness and informative at the outset to the execution of this on the trip with wonderful service provided by all the guides-excellent accommodation throughout -just what we asked for and the food always good i would unhesitatingly recommend Experience Travel as their knowledge of the local conditions etc was first rate. The Sri Lankan people helped us a lot on the way!

We had a terrific trip-from the help friendliness and informative at the outset to the execution of this on the trip with wonderful service provided by all the guides-excellent accommodation throughout -just what we asked for and the food always good i would unhesitatingly recommend Experience Travel as their knowledge of the local conditions etc was first rate. The Sri Lankan people helped us a lot on the way!

Rating for tour operator:

very knowlegeable about the country and specific areas also great knowledgr and appreciation of our requirements holiday put together brilliantly-just enough time in all places which were excellent throughout

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Barry,

We very much appreciate your trusting us yet again with another holiday! Glad it was such a good one too. Thank you for taking the time to write the review.

All the best,

Sam Clark

Sri Lankan Family Adventure by Michelle , 11 Apr 2016
Holiday Rating:

A proper traveling experience

We had a fantastic holiday, everything was planned and organised in advance so that we had nothing to worry about once we were away. Life is so busy, the organisation by Nick allowed us to really unwind and enjoy ourselves rather than stressing about how we would get to the next place (my husband and I didn't have one argument lol) I feel that we saw the real Sri Lanka rather than just what you see if you stay in a large tourist hotel. We experie...

We had a fantastic holiday, everything was planned and organised in advance so that we had nothing to worry about once we were away. Life is so busy, the organisation by Nick allowed us to really unwind and enjoy ourselves rather than stressing about how we would get to the next place (my husband and I didn't have one argument lol) I feel that we saw the real Sri Lanka rather than just what you see if you stay in a large tourist hotel. We experienced so many amazing things such as the tour given by the farmer of his land/crops etc and then lunch cooked by his wife, we would never have found this with Nick. Thank you.

Rating for tour operator:

Fantastic planning enabled us to have a totally stress free holiday.

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Michelle,

This review really made me laugh! It should be our strap line: "preventing marital arguments'. Seriously though - talking the stress out of travel but still enabling you to make surprise discoveries - that's really what it's all about.

Thank you very much for posting this review.

Regards,

Sam Clark
Co-founder

Experience Travel Group by Ros , 11 Apr 2016
Holiday Rating:

The most heavenly trip - organised to absolute perfection

We went to Thailand for two weeks - one week Koyao Island Resort on Koh Yao, next was the Nakamunda on Krabi - both incredible

We went to Thailand for two weeks - one week Koyao Island Resort on Koh Yao, next was the Nakamunda on Krabi - both incredible

Rating for tour operator:

Experience Travel Group listened to my needs for a family holiday, took all my comments on board and created the holiday of a lifetime for us. I was so impressed. I would recommend them big time.

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Ros,

Great to hear - we all love Koyao Island Resort! Thank you recommending us.

Kind regards,

Sam Clark
Co-founder

Sri Lankan Family Adventure by Porcupines , 11 Apr 2016
Holiday Rating:

A truly wonderful travel experiance

Are are a family of four with two boys aged 8 & 9. This holiday was designed perfectly for all, with a mixture of culture, history, thrill seeking & relaxation in mind. We spent 12 days in Sri Lanka with our guide Raj who truly became our friend during this time. He was accommodating, caring, informative and professional. Raj ensured that felt secure and confident at every event which allowed us to truly enjoy each experience. He is a real ...

Are are a family of four with two boys aged 8 & 9. This holiday was designed perfectly for all, with a mixture of culture, history, thrill seeking & relaxation in mind. We spent 12 days in Sri Lanka with our guide Raj who truly became our friend during this time. He was accommodating, caring, informative and professional. Raj ensured that felt secure and confident at every event which allowed us to truly enjoy each experience. He is a real asset to your business. We then spent the final 4 days relaxing in The Maldives, the perfect chill out to our previous full on Sri Lankan tour. The whole holiday was managed perfectly by the Experiance Travel Team, every sub let travel agent, hotel, event and restaurant had been notified in advance and we were greeted with genuine smiles and the whole experience flowed along seamlessly incorporating the most perfect itenary. The best endorsement that we can offer is that we will definitely be booking with Experiance Travel when arranging our next multi stop holiday. Mike, Lisa, Roman & Luca.

Rating for tour operator:

This has been covered in my comments above

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Mike, Lisa, Roman & Luca,

Thank you so much for such a fantastic positive review. We're really pleased to hear that and very much looking forward to arranging your next big holiday to Asia.

Regards,

Sam Clark
Co-founder

Sri Lankan Family Adventure by Targett, 10 Apr 2016
Holiday Rating:

A wonderful family holiday

Our trip to Sri Lanka was full of outdoor activities. Amazing nature and wonderful hotels and food. We had an action packed itinerary which was perfect for a family with adult children. We enjoyed all aspects of our two week holiday, including exploring historic and spiritual sights, safari, snorkelling and climbing up to the top of Sigiryia with its breathtaking views our train trip from Kandy to the tea plantations was enjoyable and the ...

Our trip to Sri Lanka was full of outdoor activities. Amazing nature and wonderful hotels and food. We had an action packed itinerary which was perfect for a family with adult children. We enjoyed all aspects of our two week holiday, including exploring historic and spiritual sights, safari, snorkelling and climbing up to the top of Sigiryia with its breathtaking views our train trip from Kandy to the tea plantations was enjoyable and the botanical garden in Kandy were stunning. Sri Lanka is the perfect destination for a diverse cultural experience

Rating for tour operator:

Extremely helpful and prompt with answering all our questions. Our itinerary was well thought out with sufficient time for getting from one destination to the next..

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Kim,

Great to hear! Thank you for taking the time to post this review. We very much hope to hear from you again.

Kind regards,

Sam Clark
Co-founder