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Experience Travel Group Traveller Reviews
Reviews of Experience Travel Group
Every detail considered
Two weeks in India - three centres, Tower House Hotel In Cochin, Banyan Farm-stay in Southern India, followed by a few days in Chandigarh to attend a friend's wedding. All flights, transfers, accommodation, plus several excursions, organised by Experience Travel.
Two weeks in India - three centres, Tower House Hotel In Cochin, Banyan Farm-stay in Southern India, followed by a few days in Chandigarh to attend a friend's wedding. All flights, transfers, accommodation, plus several excursions, organised by Experience Travel.
Rating for tour operator:Everything about this company is excellent. From a single phone call, they produced an itinerary for independent travel which accurately reflected our wishes, then altered it when we changed our mind. Our holiday in India went without a hitch, with every detail considered. Everything happened according to plan - meet and greet, transfers, excursions. We had the services of very accommodating, punctual, knowledgeable and friendly drivers and guides. At the Clapham office they have a knowledgeable India specialist, and we also had phone numbers for local agents who made sure everything was going well for us. The company only does Asian destinations, but if that is where you are going, look no further.
Dear John,
That is a really great review to read on a Tuesday morning! Thank you so much for your kind words - that really makes it worthwhile. I'll pass on your comments to your consultant and the team on the ground. We very much hope to hear from you again next time you plan to visit Asia.
Best,
Sam
Co-fiunder & MD
wondrful memories made
We left Edinburgh on the 10th December for our trip to visit Cambodia Vietnam & Singapore. The trip far exceeded our expectations. Our tour guides were exceptional in their knowledge. we were able to visit everything and more on our itinerary, and also our leisure days were made more special by tips and suggestions from the guides. Anyone looking for culture, weather, people and leisure time would love to visit these 3 places.
We left Edinburgh on the 10th December for our trip to visit Cambodia Vietnam & Singapore. The trip far exceeded our expectations. Our tour guides were exceptional in their knowledge. we were able to visit everything and more on our itinerary, and also our leisure days were made more special by tips and suggestions from the guides. Anyone looking for culture, weather, people and leisure time would love to visit these 3 places.
Rating for tour operator:Experience Travel Excellent service from start to finish, we were assigned David Gookey who's knowledge and expertise helped us to plan our dream trip. I would not hesitate to book with them again and have told friends and colleagues about this company and our experiences.
Dear Patricia,
Delighted to hear you had such a great holiday. I'll mention to David what you said - and thank you very much for recommending us to friends and colleagues - word of mouth is so important to us.
Best,
Sam
Co-founder & MD
First time Sri Lanka
My wife and I have just got back from a two week holiday in Sri Lanka . We experienced such a range of activities, including a jeep safari, to a journey up the mountain tracks at nearly 2000m above sea level to see tea leaf picking. We also visited ancient sites and holy relics, all very interesting. Our journey and range of accommodation was planned and arranged by Experience Travel Group and we would say that everything ran like clockwork, ...
My wife and I have just got back from a two week holiday in Sri Lanka . We experienced such a range of activities, including a jeep safari, to a journey up the mountain tracks at nearly 2000m above sea level to see tea leaf picking. We also visited ancient sites and holy relics, all very interesting. Our journey and range of accommodation was planned and arranged by Experience Travel Group and we would say that everything ran like clockwork, except for the Sri Lankan railway ( which is never on time). Their local representative on the island and especially our guide/driver were exceptional and made our stay very safe, comfortable and enjoyable; apart from the unseasonable rain. Thouroughly recommend the organisation and experience: beautiful country and people.
Rating for tour operator:Long time planning of this holiday, which was supported by the tour operator with amendments to suit. Good communications and personal service. Excellent range of activities and mix of accommodation all at a reasonable price.
Dear Eric,
We have heard of the Sri Lankan railways running on time - but not that often! Anyway, great to hear you enjoyed the holiday. We'll pass on your comments to our local representative.
All the best,
Melissa
Product Director
Sri Lankan hospitality
Our first visit to Asia we were bowled over by the beautiful country friendly people and great food.
Our first visit to Asia we were bowled over by the beautiful country friendly people and great food.
Rating for tour operator:Experience Travel Group organised our tour well and we're professional both before and during our tour.
Dear Hazel,
Thank you for taking the time to post a review. We're glad you enjoyed your trip.
Kind regards,
Melissa
Co-founder & Product Director
A well planned itinerary which was tailored to our needs, and gave us an excellent trip
We enjoyed a week in the Maldives, followed by a week in Sri Lanka, touring. The hotels and the activities we did were all good - and we were able to adjust the itinerary to suit us on the ground. Our driver was able to suggest additional activities to replace ones we decided we didn't want to do. This meant that we have some excellent memories of this holiday.
We enjoyed a week in the Maldives, followed by a week in Sri Lanka, touring. The hotels and the activities we did were all good - and we were able to adjust the itinerary to suit us on the ground. Our driver was able to suggest additional activities to replace ones we decided we didn't want to do. This meant that we have some excellent memories of this holiday.
Rating for tour operator:All went according to plan, and on schedule.
Dear Jacqueline,
So pleased to hear you had a wonderful holiday. We work very hard to build flexibility into the itineraries, so I'm very pleased your chauffeur-guide was able to assist you with this. Sri Lanka is after all, the land of 'serendipity'!
Best,
Sam
Co-founder & MD
Sri Lanka tour
What an interesting island! We saw plains with wild elephants and monkeys, tea plantations, magnificent hills (and climbed some) and intriguing ancient ruins. A fascinating mixture of ancient culture and colonial past. Warm sea with beautiful beaches which is a fantastic break from England in January.
What an interesting island! We saw plains with wild elephants and monkeys, tea plantations, magnificent hills (and climbed some) and intriguing ancient ruins. A fascinating mixture of ancient culture and colonial past. Warm sea with beautiful beaches which is a fantastic break from England in January.
Rating for tour operator:All arrangements went according to plan.
Dear Catherine,
Thank you so much for taking the time to leave this review. We're very pleased you had a good break from the UK. We'll be contacting you directly to follow up with you - we're always very disappointed not to be scored 'excellent' all-round.
Many thanks,
Sam
Co-founder & MD
Fantastic diverse Kerala
Through touring different areas we experienced the wonderful sights and sounds of Kerala, everyday city life, amazing bird life, rubber,tea and coffee plantations, wildlife, stretches of unspoiled, sandy beaches and a peaceful river cruise observing the many occupations the river supports.
Through touring different areas we experienced the wonderful sights and sounds of Kerala, everyday city life, amazing bird life, rubber,tea and coffee plantations, wildlife, stretches of unspoiled, sandy beaches and a peaceful river cruise observing the many occupations the river supports.
Rating for tour operator:Very well planned, organised and helpful.
Dear Keith,
That's great to hear. Thank you for taking the time to post this review and we hope to hear from you again soon.
Kind regards,
Sam Clark
Co-founder - ETG
Richly rewarding and brilliantly organised.
A highly stimulating trip to a country emerging from decades in the wilderness and keen to welcome visitors from other countries. There was so much to see and some wonderful people to meet - not least the local guides who brought it all to life.
A highly stimulating trip to a country emerging from decades in the wilderness and keen to welcome visitors from other countries. There was so much to see and some wonderful people to meet - not least the local guides who brought it all to life.
Rating for tour operator:Very flexible, positive and highly efficient with great organisation on the ground.
Dear Peter,
Thank you for your very kind words. We very much appreciate it.
Kind regards,
Sam Clark
Co-founder - ETG
Perfect in every way
My husband and I travel a lot and usual know what we are getting. However, this trip exceeded our expectations in so many ways. I feel like I have experience the real Thailand and not just parts meant for tourists. The accommodation was superb and the guides and drivers all made the trip run smoothly. I have never had such a relaxing, hassle free experience. We also felt that we received exalent value for money as there were a lot of extra things ...
My husband and I travel a lot and usual know what we are getting. However, this trip exceeded our expectations in so many ways. I feel like I have experience the real Thailand and not just parts meant for tourists. The accommodation was superb and the guides and drivers all made the trip run smoothly. I have never had such a relaxing, hassle free experience. We also felt that we received exalent value for money as there were a lot of extra things included. This experience couldn't have been any better.
Rating for tour operator:They were very helpful and though. The trip they organised was superb, they clearly know there stuff!
Dear Sarah,
That is really brilliant to hear. Thank you for taking the time to post this and we hope to hear from you again soon for another trip!
Kind regards,
Sam Clark
Co-founder - ETG
Boutique tour of Sri Lanka
We had a very busy and well organised tour of Sri Lanka. It was smooth from start to conclusion, involving 7 hotels and numerous transfers
We had a very busy and well organised tour of Sri Lanka. It was smooth from start to conclusion, involving 7 hotels and numerous transfers
Rating for tour operator:Very reliable and confidence-inspiring. Clearly possessing a wealth of knowledge and expertise. Would not hesitate to use again and will recommend to friends.
Hi John
Thank you for your very kind words, i am delighted that it all went so well for you.
Thank you for spreading the good word ETG and I will look forward to helping you plan your next adventure in due course!
Kind Regards
Nick