AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Cambodia and Vietnam Classic by Toumis, 3 Dec 2017
Holiday Rating:

Cambodia and Vietnam

Spent a few nights in Siem Reap before moving on to Vietnam where we visited Hanoi, Halong Bay (Bai Tu Long Bay), Hoi An, Hue, Ho Chi Minh City and Phu Quoc Island. Our itinerary packed in a lot of sightseeing etc but ensured relaxation tnbetween. Each place was different and all of them were really enjoyable. Too many highlights to mention, a really memorable trip that we totally enjoyed

Spent a few nights in Siem Reap before moving on to Vietnam where we visited Hanoi, Halong Bay (Bai Tu Long Bay), Hoi An, Hue, Ho Chi Minh City and Phu Quoc Island. Our itinerary packed in a lot of sightseeing etc but ensured relaxation tnbetween. Each place was different and all of them were really enjoyable. Too many highlights to mention, a really memorable trip that we totally enjoyed

Rating for tour operator:

Our tour operator was Experiemce Travel and our contact there was David Gookey. We did a lot of research before choosing Experiemce Travel and we were not let down. They were responsive, keen to put together a holiday to suit all our various requirements and provided practical advice. Our itinerary was spot on and everything worked very efficiently throughout our holiday. We were even contacted while away because one of our flight times changed, it was only 30 minutes later than previously scheduled so there wasn't a real need to tell us but we were nevertheless informed. I would book through E periemce Travel again and would recommend them to others

Experience Travel Group responded to this review on 04 Dec 2017:

Dear Juliet,

That's really great to hear - thank you so much for taking the time to post this wonderful review of your holiday. We really appreciate your kind comments and very much look forward to arranging another holiday sometime in the future.

Kind regards,

Sam Clark
Co-founder, Experience Travel Group

Essential Rajasthan & Taj Mahal by happy camper, 20 Nov 2017
Holiday Rating:

lots of travelling and lots of experiences

travelled to India with Experience travel, everything was incredibly well organised and ran smoothly. All staff in this country and in India were to a fault polite, prompt and generally pleasant and helpful. Particularly liked that the company rang after our holiday to check everything had gone well. I will definitely use Experience Travel again and recommend them too

travelled to India with Experience travel, everything was incredibly well organised and ran smoothly. All staff in this country and in India were to a fault polite, prompt and generally pleasant and helpful. Particularly liked that the company rang after our holiday to check everything had gone well. I will definitely use Experience Travel again and recommend them too

Rating for tour operator:

Experience Travel have been very helpful and James carried out my brief exceptionally well, the partner company they use in India Creative travel were excellent throughout. The experiences we did and the companies that Experience use again were all very professional and helpful

Experience Travel Group responded to this review on 27 Nov 2017:

Dear Deb

Thank you so much for this lovely review. Delighted you had such a great time. We love to see how you're holiday went as it is the most important thing to us.

Please do recommend us to friends and family - word of mouth referrals are really mean a lot to us.

Look forward to hearing from you again.

James & The ETG Team.

Essential Sri Lanka - Deluxe by micky, 12 Nov 2017
Holiday Rating:

wonderful

i took my son with me for a special holiday which we both had the most amazing time and shared some quality time together

i took my son with me for a special holiday which we both had the most amazing time and shared some quality time together

Rating for tour operator:

they have good knowledge of the country you want to visit and give good advice and personalize your journey to make it special and you know that any problems they are on the phone and get it sorted .

Experience Travel Group responded to this review on 27 Nov 2017:

Hi Mike,

Thanks so much for your feedback. I know how much this holiday meant to you, so I am delighted to hear you and your son had such a good time.If we can help in nay way in the future please do let us know.

Thanks,
Becky

Essential Rajasthan & Taj Mahal by Victoria, 3 Nov 2017
Holiday Rating:

Out of the ordinary experiences

We had two weeks in India doing an amazing array of unusual things - from learning and practising how to hand block print through to helping to make meals at a Sikh Gurdwara.

We had two weeks in India doing an amazing array of unusual things - from learning and practising how to hand block print through to helping to make meals at a Sikh Gurdwara.

Rating for tour operator:

They were brilliant at coming up with unusual things to do that allowed us to experience India as it is today, not just the palaces and forts of the past.

Experience Travel Group responded to this review on 06 Nov 2017:

Dear Victoria

We're delighted to hear you had such a great time in India. It's great you got to experience varying sides to the region.

We really appreciate your review and hope to hear from you again soon.

James & The ETG Team.

Experience Travel Group by Elainet , 29 Oct 2017
Holiday Rating:

Fascinating and unique

This was our first trip to Sri Lanka and we felt we gained a real insight into the life, culture and nature of the country.

This was our first trip to Sri Lanka and we felt we gained a real insight into the life, culture and nature of the country.

Rating for tour operator:

Experience Travel were able to answer all our holiday needs, from the first enquiries, pre-trip information, chauffeur -guide and holiday activities and post-trip enquiries and support. They are a very friendly and helpful team, with nothing being too much trouble.

Experience Travel Group responded to this review on 31 Oct 2017:

Dear Elaine,

Thank you so much for taking the time to post the review. Very much appreciated and we're so glad you had such a great trip.

Kind regards,

Sam Clark
Co-founder & MD

Borneo, Java and Bali by Ray, 26 Oct 2017
Holiday Rating:

Great four weeks inindonesis

Orang Utans in Kalimantan, monuments in Java plus Mt Bromo, beautiful scenery in Sulawesi , Komodo dragons, friendly people everywhere.

Orang Utans in Kalimantan, monuments in Java plus Mt Bromo, beautiful scenery in Sulawesi , Komodo dragons, friendly people everywhere.

Rating for tour operator:

ETG were chosen based on an earlier positive experience in Sri Lanka and fully lived up to expectations in planning and arranging a wonderful holiday.

Experience Travel Group responded to this review on 31 Oct 2017:

Dear Ray,

Great to have you back again - especially for such an epic trip! We're so pleased you had another excellent trip and we look forward to organising another. Thank you for posting the review too - much appreciated.

Kind regards,

Sam Clark
Co-founder & MD

Java & Bali's Hidden Gems by Komodo, 25 Oct 2017
Holiday Rating:

Indonesian adventure

we spent three weeks travelling round Indonsia visiting Java, sulawesi, Komodo sand Lombok

we spent three weeks travelling round Indonsia visiting Java, sulawesi, Komodo sand Lombok

Rating for tour operator:

Experience travel are an excellent company. This is the second holiday we have had with them and they spent time compiling a holiday that fitting our request and budget.

Experience Travel Group responded to this review on 25 Oct 2017:

Hi Valerie

Thank you for your review, I am so glad that you had another great holiday!

I look forward to hearing all about it.

Regards

Nick

Java & Bali's Hidden Gems by RachelS, 23 Oct 2017
Holiday Rating:

wonderful exploration of Java and Bali

Two weeks of travelling through Java and Bali staying at gorgeous characterful hotels and with guides who knew their stuff and were more than happy to 'go off on a tangent' to accommodate our wishes. Great trips and experiences to really get to know something of the country.

Two weeks of travelling through Java and Bali staying at gorgeous characterful hotels and with guides who knew their stuff and were more than happy to 'go off on a tangent' to accommodate our wishes. Great trips and experiences to really get to know something of the country.

Rating for tour operator:

Experience Travel know Indonesia well and suggested some fabulous excursions that just made the holiday, from cooking to cycling to watching sunrises and sunsets. They obviously have a great relationship with their in-country operator, with a common aim of helping us travellers get a real feel for the country. Top Marks! PS. Loved the Vamoos app!

Experience Travel Group responded to this review on 23 Oct 2017:

Dear Rachel,

What a fantastic review - so great to hear you had such a range of fabulous experiences. It's always those moments which make travel so special.

Thank you for being so kind about our service too. We love our in-country partners and work with them very closely.

We look forward to hearing from you again!

Best,

Sam
Co-founder and MD
Experience Travel Group

Java & Bali's Hidden Gems by Frankie, 23 Oct 2017
Holiday Rating:

Top quality Indonesia

A group of 7 of us spent 19 days in Java and Bali in October. Every aspect of the was implemented perfectly. We had brilliant hotels, guides and excursions. All the complicated travel arrangements went perfectly

A group of 7 of us spent 19 days in Java and Bali in October. Every aspect of the was implemented perfectly. We had brilliant hotels, guides and excursions. All the complicated travel arrangements went perfectly

Rating for tour operator:

ETG were great- they designed the perfect holiday for us and delivered everythin that was promised.

Experience Travel Group responded to this review on 23 Oct 2017:

Hi Frank

Thank you very much for your review and the kind words about us and the holiday, we are all so glad that you had such a great time. Your trip really was a bit of an epic so it is fantastic that all the expectations were met.

We look forward to hearing from you again soon.

Regards

Nick Clark

Head Of Travel

Bali Explorer by NIgel C, 19 Oct 2017
Holiday Rating:

Magical moments in Indonesia

Fantastic trip with ETG - great choice of hotel, excellent organisation, great local guides - all in all a brilliant holiday made easy

Fantastic trip with ETG - great choice of hotel, excellent organisation, great local guides - all in all a brilliant holiday made easy

Rating for tour operator:

Experience Travel Group (Nick Clark) - knowledgable, friendly, well organised and responsive- highly recommend

Experience Travel Group responded to this review on 20 Oct 2017:

Hi Nigel

Thank you very much for your review and your kind words. I am delighted that the holiday went well and hopefully left you refreshed after the conferences!

Look forward to hearing from you soon.

Thanks

Nick