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Experience Travel Group Traveller Reviews
Reviews of Experience Travel Group
Ten days enjoying Cambodia's diversirty
Three days focusing on the Andrew Wat temple complexes whilst visiting a fishing village and as a contrast, the hustle and bustle of Siem Reap. Time inPhnom Penh included the speandour of the Ro yal Palace and the grim reality of Cambodia's past with the killing fields and the torture prison S 21. What a contrast with visiting the Cardomen Mountains , staying at a floating eco-lodge. A great and varied experience with memorable boutique hotels ...
Three days focusing on the Andrew Wat temple complexes whilst visiting a fishing village and as a contrast, the hustle and bustle of Siem Reap. Time inPhnom Penh included the speandour of the Ro yal Palace and the grim reality of Cambodia's past with the killing fields and the torture prison S 21. What a contrast with visiting the Cardomen Mountains , staying at a floating eco-lodge. A great and varied experience with memorable boutique hotels and personable and informative guides.
Rating for tour operator:EXperience Travel Group is highly professional, very knowledgable and attentive to detail and able to tailor holidays to clients requirements. The itinerary worked very well with excellent local support and responsiveness.
Dear John,
So pleased to hear you enjoyed it. We love doing full Cambodia trips - there is so much to the country and it so often only gets a few days of an itinerary.
All the best,
Sam Clark
Co-founder - ETG
A perfectly planned trip
We were a party of four who went first to Cambodia and then to Thailand. Our trip was perfectly planned from start to finish: where it was better to fly from one place to another and where it was better to drive and see the country we were passing through. We had wonderful guides who were flexible enough to adapt to our desired timetable and sensitive to our interests and so to what they showed us. They were passionate about their countries ...
We were a party of four who went first to Cambodia and then to Thailand. Our trip was perfectly planned from start to finish: where it was better to fly from one place to another and where it was better to drive and see the country we were passing through. We had wonderful guides who were flexible enough to adapt to our desired timetable and sensitive to our interests and so to what they showed us. They were passionate about their countries and subjects and gave us real insight into both history and culture of their country. To have such personal tours was really magical. Hotels were obviously very carefully selected - not only for the facilities that they offered but also for their position in the places we stayed - positions that were always perfect for our particular interests in those particular places.
Rating for tour operator:Experience Travel gave us the best planned holiday we have ever had, and were so tremendously nice and helpful to deal with. They ascertained our interests and what we wanted to do, made suggestions, gave advice and supplied detailed itineraries and information well in advance so that we knew exactly where we were going and how we would get there. They are a company who are obviously passionate about their customers and about the countries they send them to.
Thanks so much for the lovely feedback Pamela. So glad you had such a fantastic time and it all went to plan, it sounds like an amazing holiday. Cheers, Matt
It was a pleasure to organise the holiday for you all and thanks for such nice comments. Matt
Personal, flexible & of the highest quality.
We travelled to Cambodia & Vietnam. Our agent David was invaluable as his local knowledge helped us plan out trips and the pace at which we did them. The hotels were wonderful, the local guides on time and a mine of information and apart from one case not arriving till 24 hours later (which the guide & the hotel resolved for us)everything went to plan. The experience exceeded our expectations.
We travelled to Cambodia & Vietnam. Our agent David was invaluable as his local knowledge helped us plan out trips and the pace at which we did them. The hotels were wonderful, the local guides on time and a mine of information and apart from one case not arriving till 24 hours later (which the guide & the hotel resolved for us)everything went to plan. The experience exceeded our expectations.
Rating for tour operator:Personal, professional and thorough. No aspect of the itinerary was left to chance and the on going contact throughout the process was wonderful.
Dear Yvonne,
What lovely feedback - thank you so much. I'll make sure David sees this as he'll be pleased. We look forward to hearing from you again in the future.
Kind regards,
Sam
Co-founder & MD
Captivating visit to Thailand
We went on a food tour of Thailand, which provided cultural and food based experiences as we visited 3 areas of the country. The hotels were classy and comfortable, always spotlessly clean with friendly, helpful staff. The various food based experiences were brilliant, especially the street food tours in Bangkok and the cookery course in Chiang Mai. Additionally, we chose to visit and elephant care centre in Chiang Mai, which I would recommend ...
We went on a food tour of Thailand, which provided cultural and food based experiences as we visited 3 areas of the country. The hotels were classy and comfortable, always spotlessly clean with friendly, helpful staff. The various food based experiences were brilliant, especially the street food tours in Bangkok and the cookery course in Chiang Mai. Additionally, we chose to visit and elephant care centre in Chiang Mai, which I would recommend to anyone.Overall we had a fabulous 2 week holiday, which we will always remember.
Rating for tour operator:The Tour Operator was helpful and efficient. The information provided was clear and easy to use and the guides in Thailand were very good
Hi Hilary, I'm so happy to hear you had such a lovely trip and really enjoyed all the foodie elements. I love the street food tour in Bangkok too! So glad it was memorable.
It was a pleasure organizing the holiday for you Hilary and i hope we can do again soon. All the best, Matt
Perfectly tailored and perfectly executed
Our family of six had only eight days in which to experience Sri Lanka and have chilltime together. Thanks to the variety of activities and visits, and through willingness to accept flexibility, our expectations were greatly exceeded. The recommended accommodation was absolutely ideal, the pace of the itinerary was exactly right for us, and our overall impression was highly favourable. Both of the country and the operator!
Our family of six had only eight days in which to experience Sri Lanka and have chilltime together. Thanks to the variety of activities and visits, and through willingness to accept flexibility, our expectations were greatly exceeded. The recommended accommodation was absolutely ideal, the pace of the itinerary was exactly right for us, and our overall impression was highly favourable. Both of the country and the operator!
Rating for tour operator:Our family of six had only eight days in which to experience Sri Lanka and have chilltime together. Thanks to the variety of activities and visits, and through willingness to accept flexibility, our expectations were greatly exceeded. The recommended accommodation was absolutely ideal, the pace of the itinerary was exactly right for us, and our overall impression was highly favourable. Both of the country and the operator!
Dear Bill,
Great to hear! Thank you so much for taking the time to post this review. Massively appreciated and I really hope we can help you again for another family adventure!
Best,
Sam Clark
Co-founder & MD
We achieved exactly what we wanted to.
We wanted to see different aspects of Sri Lanka, but not be constantly on the move. They provided this, and we got to know the places we stayed in. These were very well selected to meet our requirements. The drivers we had gave us confidence that they could cope with the challenging driving conditions; they knew the country well and provided us with lots of useful and interesting information.
We wanted to see different aspects of Sri Lanka, but not be constantly on the move. They provided this, and we got to know the places we stayed in. These were very well selected to meet our requirements. The drivers we had gave us confidence that they could cope with the challenging driving conditions; they knew the country well and provided us with lots of useful and interesting information.
Rating for tour operator:Experience Travel listened carefully to what it was we wanted, and designed an itinerary that matched it. The hotels they selected were superb. And they were always available, in the UK and in Sri Lanka, to help with queries or problems.
Hi Brian,
Thanks for your feedback, I am so glad you were pleased with your trip. I will pass your feedback onto your guide, who will be thrilled to hear you were pleased with his services!
Thanks,
Becky
I am delighted to hear that the itinerary worked so well for you!
Becky
Myanmar Odyssey
A fantastic 2 week trip to various locations in Myanmar. Tasty street food in Yangon with river shrimp to die for. Balloon ride over Bagan at dawn is so iconic. Cruising on the Irrawady is a great way to relax and meet some locals at the villages. Lake Inle was as good as it gets in SE asia. Hsipaw was stunning for being off the beaten track and meeting local Shan villagers. Mandalay was a great way to finish up. I have wanted to visit Myanamar ...
A fantastic 2 week trip to various locations in Myanmar. Tasty street food in Yangon with river shrimp to die for. Balloon ride over Bagan at dawn is so iconic. Cruising on the Irrawady is a great way to relax and meet some locals at the villages. Lake Inle was as good as it gets in SE asia. Hsipaw was stunning for being off the beaten track and meeting local Shan villagers. Mandalay was a great way to finish up. I have wanted to visit Myanamar for many years and this holiday made it all happen in a perfect way. A dream come true.
Rating for tour operator:Experience Travel are people I have travelled with over the years and they continue to put together fantastic itineraries. it always hits the spot for wildlife, culture, relaxing, food, and quality accommodation. The service is friendly and responses are quick for all questions and queries. I tend to come up with the bare bones for a trip and they put all the meat on the bones to make it work. and work it does, time and time again.
Hi Chris
I am delighted to hear that you had a good holiday and that the itinerary worked so well. It is always a pleasure putting together trips with you and thank you very much for your kind words.
I look forward to the next trip!
Thanks
Nick
Smooth and according to our wishes
We were a big family group (15 members from grand parents to one year old baby! % of us had to go back to Europe on Jan 2nd). We arrived in Saigon after a 8 days cruise on the Jahan (previously booked through an other agency)... It was hard to match the perfection of our trip so far, but Experience Travel managed to make us really enjoy also the second half of our tour.
We were a big family group (15 members from grand parents to one year old baby! % of us had to go back to Europe on Jan 2nd). We arrived in Saigon after a 8 days cruise on the Jahan (previously booked through an other agency)... It was hard to match the perfection of our trip so far, but Experience Travel managed to make us really enjoy also the second half of our tour.
Rating for tour operator:very nice and attentive and, most importantly, flexible and ready to change plans and act accordingly to some last minute changes.
Hi Elisabetta,
We're delighted you and your family had a great time in Vietnam and got to visit Ninh Binh which you really wanted!
Thanks Elisabetta, we pride ourselves on being as flexible as possible so you get to make the most of your holiday!
All the best
ETG
three weeks in India with parts specially tailored towards dark tourism
All the standard parts of the trip were superb, logistically as well as with regard to the quality of accommodation, transfers, guides, food, friendliness, and activities like wildlife watching or cookery classes/street food tours. Only when it got a bit specific with our demands for specially tailored dark-tourism components (e.g. in Bhopal), were there a few minor deficiencies, things where we had hoped for a bit more or where planning had ...
All the standard parts of the trip were superb, logistically as well as with regard to the quality of accommodation, transfers, guides, food, friendliness, and activities like wildlife watching or cookery classes/street food tours. Only when it got a bit specific with our demands for specially tailored dark-tourism components (e.g. in Bhopal), were there a few minor deficiencies, things where we had hoped for a bit more or where planning had clearly been less than perfect (closing times of museums not taken into account, for instance). Overall, though, it was an exceptional and thrilling experience.
Rating for tour operator:I had used Experience Travel Group (ETG) three times before so I already knew their overall excellence, and this trip confirmed it yet again. Whatever may have been not quite perfect on this trip was not down to ETG but to the local suppliers/guides, and none of this was any major issue anyway. I especially appreciate the level of personal service I've always got from ETG for tailored trips, with a dedicated consultant always responsive to questions and special requests. It is this that I think sets them apart from their competitors the most. I couldn't commend them highly enough!
Dear Peter,
Delighted to hear you had a great time and thank you for taking the time to leave a review. Your positive comments are very well received and we'll work on ironing out the minor deficiencies for future trips as the personalised aspect of our tours is so important.
Kind regards,
James & The ETG Team.
Thanks again Peter, much appreciated - it has been a pleasure and very interesting to get to know you over the last 12 months or so.
All the best,
James
An informative, active and fun family tour holiday in Sri Lanka
I wanted to mark my eldest sons 21st birthday and my twins 18th birthday, so the holiday had to appeal to all of us in terms of interesting activities, and sight seeing. I also wanted a holiday that all of us would enjoy and remember. Our tour of Sri Lanka did this in spades. There was an action packed itinerary for all of us to enjoy, the scenery was breath taking and the people very friendly. A beautiful place that we will remember all our lives...
I wanted to mark my eldest sons 21st birthday and my twins 18th birthday, so the holiday had to appeal to all of us in terms of interesting activities, and sight seeing. I also wanted a holiday that all of us would enjoy and remember. Our tour of Sri Lanka did this in spades. There was an action packed itinerary for all of us to enjoy, the scenery was breath taking and the people very friendly. A beautiful place that we will remember all our lives.
Rating for tour operator:Becky had alot of knowledge of Sri Lanka and advised me what options were available to book and the logistics. I am very happy with her work in booking our holiday for us
Hi Fran,
I am so pleased you had such a good trip!Sri Lanka is so diverse so it works well for families who all want different things.It is great the country, people and scenery made such a good impression on you.
Becky
Thank you for your kind words and feedback.
Becky