AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 824
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 866
Reviews Accepted: 865
Reviews Rejected: 1
865 reviews
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Essential Sri Lanka - Deluxe by TS, 1 Jan 2018
Holiday Rating:

A great trip, with an excellent mix of history and culture along with time to relax.

Sri Lanka offers amazing wildlife, history, culture, and landscape. It's a small island and it's possible to see a wide range of places in a short time. The people are warm and welcoming. This was our second visit and we hope to go again.

Sri Lanka offers amazing wildlife, history, culture, and landscape. It's a small island and it's possible to see a wide range of places in a short time. The people are warm and welcoming. This was our second visit and we hope to go again.

Rating for tour operator:

The tour operator helped us plan a varied trip with a good range of activities, tailored to our interests. The driver/guide who accompanied us was excellent.

Experience Travel Group responded to this review on 02 Jan 2018:

Hi Tina, I am so glad you had a lovely trip and enjoyed travelling with us to Sri Lanka. Look forward to helping you plan your next holiday! Best wishes Sara

Experience Travel Group responded to this review on 02 Jan 2018:

Thank you for your feedback, I will be sure to pass on your praise to Hasith. He'll be thrilled. Best wishes Sara

Sri Lanka Laid Back - Deluxe by Riley, 21 Dec 2017
Holiday Rating:

Exciting, informative, relaxing and welcoming Sri Lanka

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

Rating for tour operator:

Very helpful, efficient and understood our requirements without needing much prompting. All their suggestions for activities on our holiday were perfect, working out what would fit our budget. Holiday information was produced efficiently, including an 'app' with all our personal holiday information on it.

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Chris,

Fantastic to hear! Thank you so much for taking the time to post this review. We very much hope to hear from you again and please do recommend us to others!

Kind regards,

Melissa Nicholas
Director and Co-founder

Cambodia Explorer by Bezo, 18 Dec 2017
Holiday Rating:

Fabulous

We spend two weeks touring cambodia & loved every second of it

We spend two weeks touring cambodia & loved every second of it

Rating for tour operator:

They listened to us when we explained what we wanted to do & then put the perfect trip together for us

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Lynda,

So pleased to hear you had a fabulous holiday! Really good if you to take the time to post this review too. We very much hope to hear from you again int he future!

Kind regards,

Sam Clark
Co-founder & MD

Boutique Sri Lanka & Maldives by Jim, 17 Dec 2017
Holiday Rating:

Wonderful and exceeded expectations!

Our tour of Sri Lanka and then relaxing in the Maldives was a fantastic overall experience.

Our tour of Sri Lanka and then relaxing in the Maldives was a fantastic overall experience.

Rating for tour operator:

They were committed to giving us what we wanted. All the arrangements for the holiday were made without fuss and were first class, and they are put into practice over the holiday seamlessly.

Experience Travel Group responded to this review on 18 Dec 2017:

Dear James,

Thank you so much for taking the tim to post this review. We're very glad you had an excellent holiday too.

Kind regards,

Sam Clark
Co-founder & MD

Essential Sri Lanka - Deluxe by Gaspera, 17 Dec 2017
Holiday Rating:

Sri Lanka private tour

14 day private tour holiday round Sri Lanka staying in 6 different boutique hotels. Mix of activities including cultural sight seeing, wildlife, cycling and hiking.

14 day private tour holiday round Sri Lanka staying in 6 different boutique hotels. Mix of activities including cultural sight seeing, wildlife, cycling and hiking.

Rating for tour operator:

London based Expience Travel Group had great local knowledge, hotel selection, driver / guide and local coordination partner.

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Linda,

Thank you for taking the time to post this review and for rating our services as 5*. Great to hear you enjoyed Sri Lanka.

Kind regards,

Sam Clark
Co-founder & MD

Classic Vietnam Explorer by Fiona, 7 Dec 2017
Holiday Rating:

Wonderful Vietnam

We did a 9 day trip to Vietnam covering Cu Chi tunnels; Saigon highlights, Mekong Delta and Coastal beach

We did a 9 day trip to Vietnam covering Cu Chi tunnels; Saigon highlights, Mekong Delta and Coastal beach

Rating for tour operator:

Experience Travel Group - excellent at providing a suitable itinerary for duration of visit; selecting wonderful hotels and having local partners who maintain the high levels of quality and service in country.

Experience Travel Group responded to this review on 18 Dec 2017:

Dear Fiona,

Thank you for taking the time to post this review. It means a lot to us. We're so pleased you had a fantastic trip and we look forward to hearing from you again!

Kind regards,

Sam Clark
Co-founder & MD - Experience Travel Group

Cambodia and Vietnam Classic by jb, 5 Dec 2017
Holiday Rating:

Great experience, interesting and fun

We visited various places in Vietnam and Cambodia. We gained a good insight into the country and thoroughly enjoyed the experience. Staying in nice hotels and having guides to pick us up and take us on trips made it all very easy and comfortable for us.

We visited various places in Vietnam and Cambodia. We gained a good insight into the country and thoroughly enjoyed the experience. Staying in nice hotels and having guides to pick us up and take us on trips made it all very easy and comfortable for us.

Rating for tour operator:

We dealt with Holly Newing at Experience Travel and she spent a lot of time helping us to create the right itinerary and suggesting excellent hotels to fit our budget.

Experience Travel Group responded to this review on 18 Dec 2017:

Dear Jane,

Thank you for taking the time to write this review and for your kind words. So pleased your had a lovely holiday. I'll make sure that Holly se's your feedback too.

Kind regards,

Sam Clark
Co-founder & MD - Experience Travel Group

Cambodia and Vietnam Classic by Toumis, 3 Dec 2017
Holiday Rating:

Cambodia and Vietnam

Spent a few nights in Siem Reap before moving on to Vietnam where we visited Hanoi, Halong Bay (Bai Tu Long Bay), Hoi An, Hue, Ho Chi Minh City and Phu Quoc Island. Our itinerary packed in a lot of sightseeing etc but ensured relaxation tnbetween. Each place was different and all of them were really enjoyable. Too many highlights to mention, a really memorable trip that we totally enjoyed

Spent a few nights in Siem Reap before moving on to Vietnam where we visited Hanoi, Halong Bay (Bai Tu Long Bay), Hoi An, Hue, Ho Chi Minh City and Phu Quoc Island. Our itinerary packed in a lot of sightseeing etc but ensured relaxation tnbetween. Each place was different and all of them were really enjoyable. Too many highlights to mention, a really memorable trip that we totally enjoyed

Rating for tour operator:

Our tour operator was Experiemce Travel and our contact there was David Gookey. We did a lot of research before choosing Experiemce Travel and we were not let down. They were responsive, keen to put together a holiday to suit all our various requirements and provided practical advice. Our itinerary was spot on and everything worked very efficiently throughout our holiday. We were even contacted while away because one of our flight times changed, it was only 30 minutes later than previously scheduled so there wasn't a real need to tell us but we were nevertheless informed. I would book through E periemce Travel again and would recommend them to others

Experience Travel Group responded to this review on 04 Dec 2017:

Dear Juliet,

That's really great to hear - thank you so much for taking the time to post this wonderful review of your holiday. We really appreciate your kind comments and very much look forward to arranging another holiday sometime in the future.

Kind regards,

Sam Clark
Co-founder, Experience Travel Group

Essential Rajasthan & Taj Mahal by happy camper, 20 Nov 2017
Holiday Rating:

lots of travelling and lots of experiences

travelled to India with Experience travel, everything was incredibly well organised and ran smoothly. All staff in this country and in India were to a fault polite, prompt and generally pleasant and helpful. Particularly liked that the company rang after our holiday to check everything had gone well. I will definitely use Experience Travel again and recommend them too

travelled to India with Experience travel, everything was incredibly well organised and ran smoothly. All staff in this country and in India were to a fault polite, prompt and generally pleasant and helpful. Particularly liked that the company rang after our holiday to check everything had gone well. I will definitely use Experience Travel again and recommend them too

Rating for tour operator:

Experience Travel have been very helpful and James carried out my brief exceptionally well, the partner company they use in India Creative travel were excellent throughout. The experiences we did and the companies that Experience use again were all very professional and helpful

Experience Travel Group responded to this review on 27 Nov 2017:

Dear Deb

Thank you so much for this lovely review. Delighted you had such a great time. We love to see how you're holiday went as it is the most important thing to us.

Please do recommend us to friends and family - word of mouth referrals are really mean a lot to us.

Look forward to hearing from you again.

James & The ETG Team.

Essential Sri Lanka - Deluxe by micky, 12 Nov 2017
Holiday Rating:

wonderful

i took my son with me for a special holiday which we both had the most amazing time and shared some quality time together

i took my son with me for a special holiday which we both had the most amazing time and shared some quality time together

Rating for tour operator:

they have good knowledge of the country you want to visit and give good advice and personalize your journey to make it special and you know that any problems they are on the phone and get it sorted .

Experience Travel Group responded to this review on 27 Nov 2017:

Hi Mike,

Thanks so much for your feedback. I know how much this holiday meant to you, so I am delighted to hear you and your son had such a good time.If we can help in nay way in the future please do let us know.

Thanks,
Becky