AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by Ken, 7 Mar 2018
Holiday Rating:

Sri Lanka the most beautiful island in Asia

We travelled to Sri Lanka on a highlights tour. This was the first exotic holiday for a while so we were slightly apprehensive. There was no need as this was the most beautiful varied and interesting island to visit and completely safe. We had had a wonderful time and would visit again to visit other areas of the island. Our highlight was joining in a Poya Day celebration in Colombo on our last night. Elephants, dancers and rhythmic drummers ...

We travelled to Sri Lanka on a highlights tour. This was the first exotic holiday for a while so we were slightly apprehensive. There was no need as this was the most beautiful varied and interesting island to visit and completely safe. We had had a wonderful time and would visit again to visit other areas of the island. Our highlight was joining in a Poya Day celebration in Colombo on our last night. Elephants, dancers and rhythmic drummers it was such an amazing experience of another culture

Rating for tour operator:

Experience travel group - they were professional, knowledgeable, reliable - we were in very safe hands. They listened to our requirements and provide what we wanted and more.

Experience Travel Group responded to this review on 07 Mar 2018:

Hi Sue,

I'm so pleased to hear that you had such a lovely time and that your final night was one to remember!

Best Wishes
Holly

Experience Travel Group responded to this review on 07 Mar 2018:

Thanks you very much for your kind feedback Sue.

Best Wishes,
Holly

Experience Travel Group by Lucy, 1 Mar 2018
Holiday Rating:

Fabulous well planned varied holiday

amazing experience

amazing experience

Rating for tour operator:

No problems at all, the holiday was exactly as we wished fpr...perfect

Experience Travel Group responded to this review on 01 Mar 2018:

Thank you, I'm delighted you had a fabulous time! Best wishes Sara

Experience Travel Group responded to this review on 01 Mar 2018:

Great to hear! Best wishes Sara

Experience Travel Group by Iain, 1 Mar 2018
Holiday Rating:

Perfect

15 days experiencing Vietnam from north to south

15 days experiencing Vietnam from north to south

Rating for tour operator:

Experience Travel designed and delivered the perfect itinerary and experience for our preferences and requirements

Experience Travel Group responded to this review on 01 Mar 2018:

Hi Iain,

It was so lovely to hear that you and Fiona had such a lovely holiday and that it was just the right balance of experiences vs. time to relax and wander.

I hope to organise a holiday for you again in the near future!

Best Wishes, Holly

Experience Travel Group by Nick, 28 Feb 2018
Holiday Rating:

Extremely enjoyable holiday

Very interesting to learn about the history of the country and the ruins in the cultural triangle. Also the different crops grown in various areas of the country. The accommodation was of high quality and the staff were very helpful. Also interesting to learn about the dreadful damage the tsunami did and how the people are recovering from the losses of life and destruction to the buildings.

Very interesting to learn about the history of the country and the ruins in the cultural triangle. Also the different crops grown in various areas of the country. The accommodation was of high quality and the staff were very helpful. Also interesting to learn about the dreadful damage the tsunami did and how the people are recovering from the losses of life and destruction to the buildings.

Rating for tour operator:

Service we received from start to finish was excellent and we were made to feel that we were being treated as individuals. Nothing was too much trouble for them.

Experience Travel Group responded to this review on 28 Feb 2018:

I am so glad you enjoyed your holiday and appreciated our recommendations for the accommodation. It's lovely to hear the hotels and staff delivered as expected. Thank you for your feedback, best wishes Sara

Experience Travel Group responded to this review on 28 Feb 2018:

Thank you for your feedback Nick. So lovely to hear. Best wishes Sara

Essential Rajasthan & Taj Mahal by The travellers, 28 Feb 2018
Holiday Rating:

Incredible India

We visited New and Old Delhi, Agra, Jaipur, Fort Barli, Pune and Goa. Everywhere we went was a different experience and so interesting to learn about another country's culture and customs. The food was tasty and you didn't have to eat anything too spicy. We had a driver for the first week and several different guides who helped us to explore the different cities and to make the most of our time there. We had a good mix of sight seeing and down ...

We visited New and Old Delhi, Agra, Jaipur, Fort Barli, Pune and Goa. Everywhere we went was a different experience and so interesting to learn about another country's culture and customs. The food was tasty and you didn't have to eat anything too spicy. We had a driver for the first week and several different guides who helped us to explore the different cities and to make the most of our time there. We had a good mix of sight seeing and down time so we didn't end up too frazzled by the end of the holiday. It was a good idea to have a few days relaxation at the end of the trip to really unwind. An amazing holiday.

Rating for tour operator:

Experience Travel were extremely efficient in booking our holiday. All travel arrangements went very smoothly and we were met by an agent at each stage of our journey around India. Nothing was too much trouble. We had specific needs and these were noted and accommodated.

Experience Travel Group responded to this review on 28 Feb 2018:

Dear Caroline

I'm delighted to hear you had such a great! Thank you for this lovely review and for the really detailed feedback you sent back to us, much appreciated.

We hope to hear from you again soon.

James & The ETG Team

Experience Travel Group by Keith, 26 Feb 2018
Holiday Rating:

A great holiday organised and delivered by ETG

3 weeks in Sri Lanka seeing all aspects of this magical country, History, Wildlife, beaches and towns, as well as wonderful hotels and tasty food.

3 weeks in Sri Lanka seeing all aspects of this magical country, History, Wildlife, beaches and towns, as well as wonderful hotels and tasty food.

Rating for tour operator:

Excellent preparation. Great people on the ground and a real desire from everyone we met for us to have a good experience

Experience Travel Group responded to this review on 05 Mar 2018:

Hi Keith,

Thank you so much for your lovely feedback and it's brilliant to hear that you had a great time in Sri Lanka! I look forward to hearing more about the trip.

Kind regards,
Toni

Experience Travel Group by Mrs L L 18, 25 Feb 2018
Holiday Rating:

Excellent

We had a fantastic two week holiday touring Sri Lanka by car, bicycle and train. We visited many cultural sights and climbed Sigiriya, saw a great deal of wildlife, animals, birds and met farmers and saw crops being grown. Trekked through the tea estates in the mountains, experienced cities and country life, bustling and lively places and true tranquility.

We had a fantastic two week holiday touring Sri Lanka by car, bicycle and train. We visited many cultural sights and climbed Sigiriya, saw a great deal of wildlife, animals, birds and met farmers and saw crops being grown. Trekked through the tea estates in the mountains, experienced cities and country life, bustling and lively places and true tranquility.

Rating for tour operator:

Experience travel organised an excellent and varied itinerary for us to get to know the 'real' Sri Lanka with a mixture of cultural and rural experiences, safaris and treks.

Experience Travel Group responded to this review on 01 Mar 2018:

I am delighted you has such a fantastic time. Best wishes Sara

Experience Travel Group responded to this review on 01 Mar 2018:

Thank you for your feedback. It's much appreciated and I am so glad you enjoyed the varied experiences. Best wishes Sara

Experience Travel Group by Mrs S G 18, 25 Feb 2018
Holiday Rating:

First trip to India north and south.

Very well organised holiday from start to finish. Looked after every step of the way.

Very well organised holiday from start to finish. Looked after every step of the way.

Rating for tour operator:

Excellent

Experience Travel Group responded to this review on 26 Feb 2018:

Dear Sheila

Thanks for these great ratings, we really appreciate it. Delighted you decided to travel with Experience Travel Group again and had a wonderful time on your first trip (hopefully of many!) to India. I really appreciated the detailed feedback you provided on the phone too, it was really valuable.

Hope to hear from you again soon,

James & The ETG Team

Experience Travel Group by Kingfisher1, 25 Feb 2018
Holiday Rating:

A fulfilling and memorable experience

We had great experiences from street food tasting, dragon boat ride, cooking class and visiting elephant sanctuary. All so memorable hard to say what was favourite. Everything our tour operator helped us to organise was first class and ran all on time perfectly. All hotels were superb. It truly was a land of ‘wonderful’ Smiles as advertised.

We had great experiences from street food tasting, dragon boat ride, cooking class and visiting elephant sanctuary. All so memorable hard to say what was favourite. Everything our tour operator helped us to organise was first class and ran all on time perfectly. All hotels were superb. It truly was a land of ‘wonderful’ Smiles as advertised.

Rating for tour operator:

David Gookey so helpful, from first contact. He was very knowledgeable and helped us towards a fulfilling itinerary. He was not pushy and was more keen we had a holiday to remember. He kept us up to date with everything on a regular basis giving us great confidence throughout. Nothing was too much trouble. If deciding to travel further afield in the future will definitely contact him.

Experience Travel Group responded to this review on 28 Feb 2018:

Hi Annette

Thank you for taking the time to leave feedback. I'm so pleased that you and Martin had a great time with some wonderful experiences along the way and that you enjoyed the hotels too.

Best wishes, David

Experience Travel Group responded to this review on 28 Feb 2018:

Hi Annette

Thanks for your lovely comments - it was my pleasure to create this holiday for you and look forward to discussing future travel plans when you are ready!

Best wishes, David

Experience Travel Group by Frankie, 24 Feb 2018
Holiday Rating:

Individually designed,treated like Royal guests,nothing too much trouble. Clean safe hotels with excellent cuisine

3 weeks in Sri Lanka. Also trying to retrace some of my father's footsteps when he was there during WW2

3 weeks in Sri Lanka. Also trying to retrace some of my father's footsteps when he was there during WW2

Rating for tour operator:

Specialising in individual tours. Good in depth knowledge & they had personal experience of the country & individual hotels.

Experience Travel Group responded to this review on 24 Feb 2018:

Thank you for your feedback Maria, I am so glad you were able to retrace your father's footsteps and also enjoy the wonderful Sri Lankan cuisine. Best wishes Sara

Experience Travel Group responded to this review on 24 Feb 2018:

Thank you Maria, Best wishes Sara