AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Experience Travel Group by Perfect Winter Destination, 21 Feb 2018
Holiday Rating:

Sri Lanka - a beautiful country with great people

First visit to Sri Lanka and glad we had used driver. A lot of travelling but the end result was worthwhile. Great weather, great hotels, lovely people and fantastic scenery. Each area visited was different but I particularly liked the Tea Plantation visit.

First visit to Sri Lanka and glad we had used driver. A lot of travelling but the end result was worthwhile. Great weather, great hotels, lovely people and fantastic scenery. Each area visited was different but I particularly liked the Tea Plantation visit.

Rating for tour operator:

Experience Travel were very efficient and everything went to plan. Could not have been more helpful.

Experience Travel Group responded to this review on 21 Feb 2018:

Hi Eddie, I'm so please to hear that you enjoyed your time in Sri Lanka - it sounds like your time in Haputale and the surrounding tea plantations was a particular highlight for you!

Best Wishes,
Holly

Experience Travel Group responded to this review on 21 Feb 2018:

Thank you for your kind comments Eddie, we do hope that you'll consider a holiday to Asia again in the future.

Best Wishes,
Holly

Experience Travel Group by Hilly, 21 Feb 2018
Holiday Rating:

Amazing experience

Travelled through Sri Lanka for 18 days. Stayed in fabulous unique hotels with great fed and staff who really gave excellent service. Saw great range of places and diverse experiences- where else can you see 4 leopards and a sloth bear, climb a huge rock take a tuk tuk and meet and eat with farmers chat totea workers and be shown how to pick tea , wander around temples of people from years ago eat amazing food and so much more then finish ...

Travelled through Sri Lanka for 18 days. Stayed in fabulous unique hotels with great fed and staff who really gave excellent service. Saw great range of places and diverse experiences- where else can you see 4 leopards and a sloth bear, climb a huge rock take a tuk tuk and meet and eat with farmers chat totea workers and be shown how to pick tea , wander around temples of people from years ago eat amazing food and so much more then finish by chilling on golden sanded beaches under palm trees!

Rating for tour operator:

Ensured every part of Holiday was varied and interesting. Suggested excellent hotels and great range of diverse experiences.really knew the country and shared that knowledge to build an excellent holiday. Well done

Experience Travel Group responded to this review on 21 Feb 2018:

I am delighted that you have a wonderful time and enjoyed all the suggested hotels. Thank you for your feedback, best wishes Sara

Experience Travel Group responded to this review on 21 Feb 2018:

Thank you Hilary, much appreciated. Best wishes Sara

Experience Travel Group by Mr R L 18, 18 Feb 2018
Holiday Rating:

very good

Enough said

Enough said

Rating for tour operator:

You ask for too much we have made it perfectly clear that Experience Travel are a very good tour operator and we will use them again. I could make some references about your survey as well!

Experience Travel Group responded to this review on 28 Feb 2018:

Dear Robin,

Thank you for taking the time to fill in this public survey. We ask for a couple of words to be made public for the benefit of future travellers. As members of AITO we are committed to a quality charter.

We do appreciate the filling in surveys can be a total pain - but do rest assured that we read and note everything you tell us!

Very pleased that you had an excellent holiday.

Kind regards,

Sam Clark
Co-founder & MD

Laos to Thailand via The Mekong by Mr H C 18, 18 Feb 2018
Holiday Rating:

Wide variety of contrasting experiences

Enjoyed a wide variety of cultural experiences and learnt a lot about each countries past history that may not have been reported or mentioned in the west. All people very friendly.

Enjoyed a wide variety of cultural experiences and learnt a lot about each countries past history that may not have been reported or mentioned in the west. All people very friendly.

Rating for tour operator:

Trip planned to meet our requirement and offered flexibility to meet our needs. Great mix of activities, sites and ways of living

Experience Travel Group responded to this review on 22 Feb 2018:

Hi Howard

Thanks for taking the time to leave feedback. I'm so pleased you enjoyed your mix of experiences and got the learn so much about each country.

Best wishes,

David

Experience Travel Group responded to this review on 22 Feb 2018:

Hi Howard

It was my pleasure to put together a trip that suited you and your friends really well. Please do get in touch again when you are ready to plan your next holiday!

Best wishes

David

Experience Travel Group by David and Lynn, 17 Feb 2018
Holiday Rating:

Truly Wonderful Experience Travel Group

Holiday to Thailand with itinerary all sorted by ETG....could not have wanted for better

Holiday to Thailand with itinerary all sorted by ETG....could not have wanted for better

Rating for tour operator:

ETG first and foremost "listen" to you and then then provide a itinerary that more than meets what you want.

Experience Travel Group responded to this review on 19 Feb 2018:

Hi David

Thanks very much for taking the time to leave feedback both here and also with our survey and that eveything went to plan especially as you usually make your own travel arrangements.

Best wishes

David

Experience Travel Group responded to this review on 19 Feb 2018:

Hi David

I'm so pleased you and Lynn had a fantastic time in Thailand and when we spoke upon your there seemed to be so many highlights! The 'interviews' you had with the primary school children sounded fun!

Best wishes

David

Sri Lanka Laid Back - Deluxe by Andy & Jane, 17 Feb 2018
Holiday Rating:

Wonderful first visit to Sri Lanka with great range of experiences

https://aj2wilson.wordpress.com/the-jottings/

https://aj2wilson.wordpress.com/the-jottings/

Rating for tour operator:

Very efficient, good communications, responsive to any issues raised both before and during the trip. Helped to make it a memorable holiday.

Experience Travel Group responded to this review on 20 Feb 2018:

Hi Andy,

Thanks so much for your feedback, I am so pleased you had such a good trip. Your blog was really great reading, and I agree sea planes really are the best way to travel in Sri Lanka!

Becky

Experience Travel Group by Liz S, 16 Feb 2018
Holiday Rating:

Tailor Made short tour of Tamil Nadu Temples

Experience Travel gave us exactly the holiday we wanted - something relatively short with internal flights rather than long road journeys and the chance to explore some of the sights by ourselves. In other places we toured with guides who spoke very good, comprehensible, English and were well informed about the religion and culture we wanted to learn more about. The guides were also very flexible and didn't force us to tour craft shops or endure ...

Experience Travel gave us exactly the holiday we wanted - something relatively short with internal flights rather than long road journeys and the chance to explore some of the sights by ourselves. In other places we toured with guides who spoke very good, comprehensible, English and were well informed about the religion and culture we wanted to learn more about. The guides were also very flexible and didn't force us to tour craft shops or endure fabric demonstrations when we said we didn't want to. The hotels were of a very high standard. We had been worried about tummy bugs but experienced nothing of that kind as hotels were clean with a fantastic choice of food. The office in distant Cochin oversaw everything brilliantly and rang twice to check that everything was going to plan. We always felt that there was someone we could turn to if something went wrong. I had been apprehensive about visiting India but in the end Experience Travel looked after us brilliantly and we would certainly book with them again

Rating for tour operator:

Experience Travel specialises in tailor-made and group tours in a number of Asian countries. They have specialist travel advisers for each country and one benefits from their superior knowledge. Hotels used are 4 and 5 star, with luxury hotels available in the big cities.

Experience Travel Group responded to this review on 16 Feb 2018:

Dear Elizabeth

Delighted to hear you had such a great time in Tamil Nadu - It is a really wonderful and varied state. Thank yo so much for your lovely comments too.

We'd love to hear from you again for more trips to India or further a field in South East Asia.

All the best

James & The ETG Team

Essential Sri Lanka - Deluxe by Linda, 13 Feb 2018
Holiday Rating:

Perfect holiday

We had a lovely holiday in Sri Lanka. We had a private tour followed by a week at the beach. Everything was organised for us and we had nothing to think about or worry about at all, perfect

We had a lovely holiday in Sri Lanka. We had a private tour followed by a week at the beach. Everything was organised for us and we had nothing to think about or worry about at all, perfect

Rating for tour operator:

Very knowledgeable about the country and all the accommodation and itinerary ideas

Experience Travel Group responded to this review on 26 Feb 2018:

Hi Linda,

Happy to hear that you had a great time in wonderful Sri Lanka.

Kind Regards

Melissa
Director

Experience Travel Group by KIT, 13 Feb 2018
Holiday Rating:

Well organised holiday experience in Sri Lanka

A good mix of sightseeing and relaxation in a well planned 12 day visit to Sri Lanka .

A good mix of sightseeing and relaxation in a well planned 12 day visit to Sri Lanka .

Rating for tour operator:

First class .

Experience Travel Group responded to this review on 13 Feb 2018:

Thank you Kit, I am glad you enjoyed your time in Sri Lanka. Best wishes Sara

Experience Travel Group responded to this review on 13 Feb 2018:

Thank you Kit, much appreciated. Best wishes Sara

Cambodia, Laos and Vietnam by Sandino, 12 Feb 2018
Holiday Rating:

A trip through 3 countries of south east asia

My holiday was wonderful. It immersed me in a completely unfamiliar world and offered me experiences I could never have imagined

My holiday was wonderful. It immersed me in a completely unfamiliar world and offered me experiences I could never have imagined

Rating for tour operator:

I think Experience travel group were an attentive and informed company to book through. It is the second time I have used them and I would recommend them highly

Experience Travel Group responded to this review on 12 Feb 2018:

Dear Tony,

Delighted to hear you had such a great time on your second ETG trip. Thanks as well for filling in the detailed feedback form. I'll give you a call in the next couple of days to chat through your experiences. The Mekong village experience sounds incredible!

All the best

James & The ETG Team