AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Sri Lanka Laid Back - Deluxe by Happy Traveller, 18 Mar 2018
Holiday Rating:

Tour of Sri Lanka

Tailor made itinerary exceeded our expectations.

Tailor made itinerary exceeded our expectations.

Rating for tour operator:

Friendly, efficient, professional and knowledgeable support and service

Experience Travel Group responded to this review on 19 Mar 2018:

Hi Oliver

Thank you for your feedback, I was delighted to see that the holiday lived up to expectations. I am very much looking forward to speaking to you both and finding out more.

Thanks

Nick

Experience Travel Group by Bawa Fan, 17 Mar 2018
Holiday Rating:

Geoffrey Bawa Tour of Sri Lanka

We spent 2 weeks exploring the architecture and design of Geoffrey Bawa, and the history of Sri Lanka. We had an extremely helpful and knowledgeable guide who's depth of information and perceptive engagement with us, meant we felt we gained a real in-depth insight into the place and its history.

We spent 2 weeks exploring the architecture and design of Geoffrey Bawa, and the history of Sri Lanka. We had an extremely helpful and knowledgeable guide who's depth of information and perceptive engagement with us, meant we felt we gained a real in-depth insight into the place and its history.

Rating for tour operator:

Experience travel gave us consistent, professional and helpful advice and information from the first phone call, until our airport drop-off to come home.

Experience Travel Group responded to this review on 20 Mar 2018:

Dear Stephanie,

Thank you so much for posting this review. Exploring Bawa's architecture is a great way to gain an insight into Sri Lanka as well as modern architecture! We appreciate your posting this review and we would very much appreciate it if you could recommend our service to others!

Regards,

Sam

Experience Travel Group by Gill, 17 Mar 2018
Holiday Rating:

Had a great time

Spent 2 weeks travelling round Sri Lanka. Went on Safari, river cruise and whale watching. Boutique hotels were well run and all staff very friendly and hospitable. Food everywhere was excellent.

Spent 2 weeks travelling round Sri Lanka. Went on Safari, river cruise and whale watching. Boutique hotels were well run and all staff very friendly and hospitable. Food everywhere was excellent.

Rating for tour operator:

Organised a great trip

Experience Travel Group responded to this review on 17 Mar 2018:

Thank you Gillian, I am so glad you had such a great time and enjoyed all the boutique hotels you stayed at. Best wishes Sara

Experience Travel Group responded to this review on 17 Mar 2018:

Thank you, best wishes Sara

Experience Travel Group by Medwyn, 17 Mar 2018
Holiday Rating:

City and beach holiday

We visited Singapore and Penang in Malaysia to sample the experiences in both cities followed by a week in Langkawi chilling out

We visited Singapore and Penang in Malaysia to sample the experiences in both cities followed by a week in Langkawi chilling out

Rating for tour operator:

We have used experience travel on five occasions and feel they have a great understanding of the Far East market. They produce great itinaries and a really good personal experience

Experience Travel Group responded to this review on 19 Mar 2018:

Hi Medwyn,

Thank you so much for your feedback and for all your support over the years! I am so pleased you had another good holiday and we look forward to organising another trip for you and Iola in the future.

Best,

Lauren

Experience Travel Group by PaulineH, 16 Mar 2018
Holiday Rating:

An individually designed itinerary

Excellent tour of Tamil Nadu covering most of the main points of interest at a relaxed pace. None of the places we stayed at were disappointing. Ambience,accommodation,staff & food all very good It was also enhanced by having an excellent driver who was full of information, often stopping off to show us round local markets etc. We very quickly developed an excellent rapport with him & enjoyed his company.

Excellent tour of Tamil Nadu covering most of the main points of interest at a relaxed pace. None of the places we stayed at were disappointing. Ambience,accommodation,staff & food all very good It was also enhanced by having an excellent driver who was full of information, often stopping off to show us round local markets etc. We very quickly developed an excellent rapport with him & enjoyed his company.

Rating for tour operator:

This isn’t the first time we have used Experience Travel & every time they have quickly understood the type of experience we are looking for & helped us arrange an excellent holiday. Will certainly be contacting them soon to start planning our return to India next year

Experience Travel Group responded to this review on 20 Mar 2018:

Dear Pauline,

It was great to have you back with us again and so pleased that you had a lovely trip again. We're really excited by the possibilities of Tamil Nadu as a little known destination. Thank you so much for choosing to travel with us again and for taking the time to post this review.

Best,

Sam Clark
Co-founder & MD

Cambodia Explorer by Ecosselisa, 15 Mar 2018
Holiday Rating:

A fully bespoke and unique adventure!

From the minute we landed in Cambodia, we experienced exceptional service, via knowledgeable guides and attentive staff. Boutique hotels provided unique locations (and the occasional oasis of calm) from which to relax whilst exploring the local sights. It's difficult not to marvel at Angkor Wat or Tonle Sap. But the richness of this holiday came from meeting real people, doing everyday things in a diverse environment a million miles from our ...

From the minute we landed in Cambodia, we experienced exceptional service, via knowledgeable guides and attentive staff. Boutique hotels provided unique locations (and the occasional oasis of calm) from which to relax whilst exploring the local sights. It's difficult not to marvel at Angkor Wat or Tonle Sap. But the richness of this holiday came from meeting real people, doing everyday things in a diverse environment a million miles from our daily experience in the UK. This holiday put us into sensory overdrive and we can't wait to explore the continent again!

Rating for tour operator:

Experience Travel Group were very knowledgeable and made every effort to understand what we wanted to achieve during this trip. All communications were timely and effective. The quality of the final 'product' confirmed to us the extent to which ETG research carefully and select quality partners to work with across Asia.

Experience Travel Group responded to this review on 16 Mar 2018:

Dear Lisa

We're delighted to know you had such an amazing time...glad you got to experience the lesser visited parts of Cambodia and enjoyed it so much.

We hope to hear from you again for more South East Asia adventures!

All the best

James

Experience Travel Group by Dysons, 8 Mar 2018
Holiday Rating:

The best holiday we've ever had

We have had the most enjoyable holiday in India, 12 days touring around followed by 4 days R&R in Goa

We have had the most enjoyable holiday in India, 12 days touring around followed by 4 days R&R in Goa

Rating for tour operator:

Experience Travel were excellent. From the booking process including finding out about our likes and dislikes in order to prepare the itinerary through to keeping us informed throughout the time leasing up to travelling, we cannot speak highly enough of them.

Experience Travel Group responded to this review on 08 Mar 2018:

I am so delighted to hear you had such a great time! Best wishes Sara

Experience Travel Group responded to this review on 08 Mar 2018:

Thank you for your glowing feedback Peter, much appreciated. Best wishes Sara

Experience Travel Group by Luandanjenny, 8 Mar 2018
Holiday Rating:

A wonderful authentic experience

Our itinerary was well put together and all the arrangements worked like clockwork. Along the way, we savoured an authentic experience of Sri Lanka.

Our itinerary was well put together and all the arrangements worked like clockwork. Along the way, we savoured an authentic experience of Sri Lanka.

Rating for tour operator:

Its all in their name, Experience Travel, offering an authentic experience.

Experience Travel Group responded to this review on 08 Mar 2018:

Hi Jenny,

I'm so pleased that you enjoyed being back in Asia again - thank you for your lovely feedback.

Best Wishes,
Holly

Experience Travel Group responded to this review on 08 Mar 2018:

Thank you Jenny!

Best Wishes,
Holly

Experience Travel Group by Ken, 7 Mar 2018
Holiday Rating:

Sri Lanka the most beautiful island in Asia

We travelled to Sri Lanka on a highlights tour. This was the first exotic holiday for a while so we were slightly apprehensive. There was no need as this was the most beautiful varied and interesting island to visit and completely safe. We had had a wonderful time and would visit again to visit other areas of the island. Our highlight was joining in a Poya Day celebration in Colombo on our last night. Elephants, dancers and rhythmic drummers ...

We travelled to Sri Lanka on a highlights tour. This was the first exotic holiday for a while so we were slightly apprehensive. There was no need as this was the most beautiful varied and interesting island to visit and completely safe. We had had a wonderful time and would visit again to visit other areas of the island. Our highlight was joining in a Poya Day celebration in Colombo on our last night. Elephants, dancers and rhythmic drummers it was such an amazing experience of another culture

Rating for tour operator:

Experience travel group - they were professional, knowledgeable, reliable - we were in very safe hands. They listened to our requirements and provide what we wanted and more.

Experience Travel Group responded to this review on 07 Mar 2018:

Hi Sue,

I'm so pleased to hear that you had such a lovely time and that your final night was one to remember!

Best Wishes
Holly

Experience Travel Group responded to this review on 07 Mar 2018:

Thanks you very much for your kind feedback Sue.

Best Wishes,
Holly

Experience Travel Group by Lucy, 1 Mar 2018
Holiday Rating:

Fabulous well planned varied holiday

amazing experience

amazing experience

Rating for tour operator:

No problems at all, the holiday was exactly as we wished fpr...perfect

Experience Travel Group responded to this review on 01 Mar 2018:

Thank you, I'm delighted you had a fabulous time! Best wishes Sara

Experience Travel Group responded to this review on 01 Mar 2018:

Great to hear! Best wishes Sara