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Experience Travel Group Traveller Reviews
Reviews of Experience Travel Group
A Tailor Made Holiday
A super experience from start to finish. The itinerary was well planned to suit our wishes and Sara our advisor was helpful through the planning process. We stayed in some great hotels and saw beautiful places- so many memories to cherish. We travelled to both India and Sri Lanka within the same holiday. The organisation and care and attention to detail for our transfers from place to place was excellent- always a representative to meet us at ...
A super experience from start to finish. The itinerary was well planned to suit our wishes and Sara our advisor was helpful through the planning process. We stayed in some great hotels and saw beautiful places- so many memories to cherish. We travelled to both India and Sri Lanka within the same holiday. The organisation and care and attention to detail for our transfers from place to place was excellent- always a representative to meet us at each destination. We felt very pampered and safe in the knowledge that everything would run smoothly throughout our trip.
Rating for tour operator:Very professional and knowledgable about the countries they are offering. Tailor made holidays to suit your own requirements and a willingness to listen and to tweak the planning during further discussion once an initial plan had been developed.
Dear Annette,
Thank you very much for taking the time to post this review. We're so pleased that your holiday went so well and that you enjoyed yourselves so much. We always aim to make our clients feel very secure that arrangements are in place so they can get on with really experiencing the destination!
Please do recommend us to your friends and family. Word of mouth is so important to us!
Kind regards,
Sam Clark
Co-founder & MD
Excellent trip, well planned with great experiences
We visited Malaysia for three weeks and travelled from one end to the other, ending up in Borneo. The planning was exemplary - we were met by guides and drivers in all the right places at all the right times. Our tours were all good - interesting and informative. It was great to be introduced to all the different types of street food. The local people were very friendly. It was a wonderful holiday.
We visited Malaysia for three weeks and travelled from one end to the other, ending up in Borneo. The planning was exemplary - we were met by guides and drivers in all the right places at all the right times. Our tours were all good - interesting and informative. It was great to be introduced to all the different types of street food. The local people were very friendly. It was a wonderful holiday.
Rating for tour operator:Experience Travel gave us great service both while we were booking the holiday and throughout our time there. The planning was perfect. The guides and drivers were friendly. When we had a problem in one of the hotels, the area manager contacted us to make sure everything was OK and also contacted the hotel to make sure that we were compensated with a room upgrade.
Dear Carole,
Great to hear how much you enjoyed Malaysia and especially pleased to hear about the room upgrade. We'll pass on your feedback to the guides and drivers.
Thanks for taking the time to write.
Melissa
Trip of a lifetime.
We went to Cambodia and Vietnam. The highlights were Angkor Wat and hanging out in Siem Reap, the Kampong Phluk Floating fishing village, the cycling tour around Hanoi, the Hanoi Street Food Tour, the night on the Dragon Legend boat at Halong Bay, the Morning Glory cookery class in Hoi An, the Vespa tour of Saigon at night and the Cu Chi Tunnels. The night time Vespa tour was the all-time highlight for us all - as well as the thrill of being ...
We went to Cambodia and Vietnam. The highlights were Angkor Wat and hanging out in Siem Reap, the Kampong Phluk Floating fishing village, the cycling tour around Hanoi, the Hanoi Street Food Tour, the night on the Dragon Legend boat at Halong Bay, the Morning Glory cookery class in Hoi An, the Vespa tour of Saigon at night and the Cu Chi Tunnels. The night time Vespa tour was the all-time highlight for us all - as well as the thrill of being driven around in the mad traffic, we stopped at various street food stalls and ate delicious local food then went to various music venues which were very special. We also went to the Killing Fields which were very upsetting but important to see to help us understand what went on during those terrible times. Th
Rating for tour operator:David Gookey at Experience Travel listened to my brief for the holiday to be child friendly with some adventures, some culture and some down time. He organised the timings of the flights and the amount of time at each location perfectly. He chose the hotels very well too. The children (aged 20, 18, 17 and 12)were never bored and happily went on all the tours that David had organised. The local guides that David had organised were fantastic. They knew all the history of each place and enhanced our experience enormously.
Hi Sophie
Thanks for the great feedback and I'm so pleased you had the trip of a lifetime and that there were so many highlights. I remember you mentioning that one of your boys also performed music in front a live audience - what a memorable experience!
It's good to hear that you thought the guides were fantastic and we've already passed this on to them - they really do add to the overall experience.
Best wishes, David
Great trip - with lots of great memories
Well thought out itinerary. Hotels all good in their own ways. Driver wonderful. All tours interesting some better than others
Well thought out itinerary. Hotels all good in their own ways. Driver wonderful. All tours interesting some better than others
Rating for tour operator:Efficient with good support in U.K. And Sri Lanka.
Hi Susan,
Thank you for taking the time to fill out this feedback. It is great to know you had such a good trip!
Best wishes,
Lauren
Perfectly organised Silver Wedding holiday to Sri Lanka and The Maldives
Firstly can we say a big thank you to Toni for all her help with the itinerary and all my questions after booking with her. Toni chose great hotels for us, we had the holiday of our lives. Our guide, Samon, was waiting for us on landing and couldn't have treated us any better. His pride and knowledge of his country was amazing. He was always on time with the car, and himself, immaculate with enthusiasm. We really couldn't have had a ...
Firstly can we say a big thank you to Toni for all her help with the itinerary and all my questions after booking with her. Toni chose great hotels for us, we had the holiday of our lives. Our guide, Samon, was waiting for us on landing and couldn't have treated us any better. His pride and knowledge of his country was amazing. He was always on time with the car, and himself, immaculate with enthusiasm. We really couldn't have had a better guide, from halting charging elephants with the palm of his hand and climbing a palm tree he went above and beyond to make our week in Sri Lanka perfect. We were sad to leave him when we left for the Maldives.
Rating for tour operator:I feel Toni listened to what we wanted and booked our trip accordingly
Dear Mandi,
I'm so pleased you had such a great holiday and I'll be sure to pass on your kind comments to Toni. She'll be so pleased.
As for Saman. Well, we get many great comments about him and he is undoubtedly one of our top guides in any country. However, stopping a charging elephant with the palm of his hand and climbing a coconut tree - that really is above and beyond!
We loved the picture of Saman up the tree also! What a guy!
Happy wedding anniversary and we hope you are able to travel with us again sometime.
Regards,
Sam
Co-founder & MD
Genuinely the best holiday we've had! Excellent service, advice and organisation.
We travelled to Vietnam for our honeymoon, was the most amazing trip ever! From first speaking to David to the flight home, everything was faultless. The service, trips and hotels were fantastic.
We travelled to Vietnam for our honeymoon, was the most amazing trip ever! From first speaking to David to the flight home, everything was faultless. The service, trips and hotels were fantastic.
Rating for tour operator:Fabulous service from David from beginning to end.
Hi Rachel
I'm so pleased you and Paul had an amazing Honeymoon in Vietnam and you enjoyed all the experiences and the hotels too. Thanks also for the lovely feedback too - it was my pleasure to create your best holiday!
David
25th Anniversary hliday to Sri Lanka
It was an excellent experience from start to finish. The itinary planning was personnal to us and the hotels and trips taylored. From start to finish ncluding flights it went smoothly. The quality of guide and the staff in the hotels was exceptional.
It was an excellent experience from start to finish. The itinary planning was personnal to us and the hotels and trips taylored. From start to finish ncluding flights it went smoothly. The quality of guide and the staff in the hotels was exceptional.
Rating for tour operator:Experience Travel gave a personalised servce and met our expectations and needs fully.
Hi Robert,
Welcome back! I am so pleased that you had such a good trip. Thank you so much for taking the time to send this feedback. I am thrilled you enjoyed the experiences and hotels we organised for you, in particular the Notary's House will be thrilled with how much you enjoyed your stay there. I will make sure to pass on all of your
I will give you a ring in the next few days to hear more about your trip.
Becky
Beautiful Bali - the place to experience Colour, Culture and Karma!
We all loved Bali. It is such a peaceful place, the people are very warm and welcoming. The landscapes are breathtaking. The Sanak Retreat in Munduk was particularly magical surrounded by Paddy Fields and the sunsets were beautiful. Stay away from Sanur - it's a tourist trap. If you want to see the real Bali the areas of Munduk, Sideman and Ubud are an absolute must!
We all loved Bali. It is such a peaceful place, the people are very warm and welcoming. The landscapes are breathtaking. The Sanak Retreat in Munduk was particularly magical surrounded by Paddy Fields and the sunsets were beautiful. Stay away from Sanur - it's a tourist trap. If you want to see the real Bali the areas of Munduk, Sideman and Ubud are an absolute must!
Rating for tour operator:Experience travel were very efficient. They organised a detailed itinerary of 6 different hotels/destinations and all went very smoothly (with the exception of the last hotel where the accommodation was substandard and we had to deal with the Hotel Manager to organise room changes). They also organised quite a few different activities for us and the kids to make the trip as fun and memorable as possible.
Hi Sarah
Thanks for your lovely review, delighted you had such a good time and got to experience the variety Bali has to offer.
Thanks for speaking to me on the phone too for extra feedback, much appreciated.
All the best
James & The ETG Team
Mix of city, jungle and beach activities
Family trip to Kuala Lumpur and the wilder parts of Malaysia, finishing off with a few days of rest in beach resort
Family trip to Kuala Lumpur and the wilder parts of Malaysia, finishing off with a few days of rest in beach resort
Rating for tour operator:Superbly organised holiday following on from previous trip to Sri Lanka
Hi Graham,
Fantastic to hear you had such a lovely trip and thanks so much for taking the time to give feedback.
Cheers,
Matt (Head of Experience)
Fantastic cultural and relaxing tour of Bali with young children
We felt safe and well-cared for every step of the way. There was just the right mix of tours and relaxation days for a family.
We felt safe and well-cared for every step of the way. There was just the right mix of tours and relaxation days for a family.
Rating for tour operator:Personal service and a knowledgeable travel consultant - highly recommended.
Hi Zoe,
Great to hear you would highly recommend us and the trip found the right balance for your family. This is what we pride ourselves on.
Appreciate you taking the time to give us feedback.
All the best,
Nick