AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 824
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 866
Reviews Accepted: 865
Reviews Rejected: 1
865 reviews
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Experience Travel Group by Tel, 2 Apr 2018
Holiday Rating:

Return to Vietnam

We visited 18 years ago and this time wanted to see what we missed before, so required a non-standard,tailor-made and very individual itinerary. Hanoi, Bai Tu Long bay, Can Tho, Mekong, Mui Ne. A very nice package of very varied experiences but rather complicated logistically.

We visited 18 years ago and this time wanted to see what we missed before, so required a non-standard,tailor-made and very individual itinerary. Hanoi, Bai Tu Long bay, Can Tho, Mekong, Mui Ne. A very nice package of very varied experiences but rather complicated logistically.

Rating for tour operator:

Very helpful and arranged a very smooth tour. Made very useful suggestions before we booked, and engaged with our priorities and their Vietnam resident agents and guides provided excellent and efficient services.

Experience Travel Group responded to this review on 17 Apr 2018:

Hi Terry

I'm so pleased you had a great return to Vietnam after so many years and to visit some interesting places that were new to you! Thank you for taking the time to leave feedback.

Best wishes, David

Experience Travel Group by mother, 31 Mar 2018
Holiday Rating:

Just fantastic

Sri Lanks what a country so full of ancient cultural, plus modern day transport!! we stayed in some beautiful hotels and some eco friendly Mudhouse, just a shame they had not had rain for two years. The tea picking was fun and what an age the women are one was 85 years young and still looked full of life!! Elephants were a lovely sight to see out in the wild and feeding time bought tears to the eyes! Finishing off at Galle and what a wonderful beach...

Sri Lanks what a country so full of ancient cultural, plus modern day transport!! we stayed in some beautiful hotels and some eco friendly Mudhouse, just a shame they had not had rain for two years. The tea picking was fun and what an age the women are one was 85 years young and still looked full of life!! Elephants were a lovely sight to see out in the wild and feeding time bought tears to the eyes! Finishing off at Galle and what a wonderful beach. All this went to make the holiday really worth while

Rating for tour operator:

Toni from Experiemce travel did all that we asked of her and found us some beautiful hotels very spoiling

Experience Travel Group responded to this review on 09 Apr 2018:

Hi Sally, thank you so much for your lovely feedback! It's brilliant to hear that you had such a great time in Sri Lanka and that you enjoyed all the experiences you did. I look forward to hearing more about it! Best wishes, Toni

Experience Travel Group by alehel, 30 Mar 2018
Holiday Rating:

magical sri lanka

beautiful country, friendly people and great sites. Experience Travel Group matched our needs and provided a tailor made trip that could not be faulted

beautiful country, friendly people and great sites. Experience Travel Group matched our needs and provided a tailor made trip that could not be faulted

Rating for tour operator:

Experience travel group provided a perfect holiday - well informed, planned and organised - well matched to our needs and interests. highly recommend.

Experience Travel Group responded to this review on 09 Apr 2018:

Hi Helen, thank you so much for posting this lovely feedback. It's great to hear you enjoyed Sri Lanka and that the holiday went perfectly! I look forward to hearing more about it. Best wishes, Toni

Experience Travel Group by Rocco, 26 Mar 2018
Holiday Rating:

Excellent

A 14 day discovery of the south of Sri Lanka

A 14 day discovery of the south of Sri Lanka

Rating for tour operator:

First class service from start to finish

Experience Travel Group responded to this review on 26 Mar 2018:

Hi Melvin,

Thank you for your kind feedback - I very much enjoyed hearing all about your holiday earlier today. I hope that we can help with another holiday to Asia in the future.

All the best, Holly

Experience Travel Group by Mick, 25 Mar 2018
Holiday Rating:

Fantastic holiday in Sri Lanka

Sri Lanka is a beautiful country with lovely warm and friendly people. We would definitely recoccomend it to others

Sri Lanka is a beautiful country with lovely warm and friendly people. We would definitely recoccomend it to others

Rating for tour operator:

Sara and the in country team at Experience Travel in Sri Lanka made our holiday perfect and one that we will remember for many years.

Experience Travel Group responded to this review on 26 Mar 2018:

I am so glad you enjoyed this magical country and had a fantastic time! Best wishes Sara

Experience Travel Group responded to this review on 26 Mar 2018:

Thank you so much for your feedback Mick. I am delighted that your holiday was so memorable. Best wishes Sara

Experience Travel Group by Fox Mario, 20 Mar 2018
Holiday Rating:

Tour of Sri Lanka

Two weeks travelling in Sri Lanka. Included culture, hill country, safari and seaside town

Two weeks travelling in Sri Lanka. Included culture, hill country, safari and seaside town

Rating for tour operator:

Attentive, informative, not difficult to get hold of when we had questions

Experience Travel Group responded to this review on 21 Mar 2018:

Thanks Mike. I'm glad you had a lovely time, best wishes Sara

Experience Travel Group responded to this review on 21 Mar 2018:

Thank you for your feedback Mike, great to hear. Best wishes Sara

Experience Travel Group by ClanB, 20 Mar 2018
Holiday Rating:

Fantastic trip which was just right for us

A two week special birthday trip one week touring one week relaxing. We had felt the trip organisation was very personal to our needs and the knowledge of staff was fab. Our guide in Sri Lanka was excellent and it was better than we had anticipated.

A two week special birthday trip one week touring one week relaxing. We had felt the trip organisation was very personal to our needs and the knowledge of staff was fab. Our guide in Sri Lanka was excellent and it was better than we had anticipated.

Rating for tour operator:

Great knowledge, personal experience

Experience Travel Group responded to this review on 20 Mar 2018:

I am so glad you felt that your birthday trip was special and personal! Thank you for your feedback. Best wishes Sara

Experience Travel Group responded to this review on 20 Mar 2018:

Thank you Eileen, best wishes Sara

Sri Lanka Laid Back - Deluxe by Happy Traveller, 18 Mar 2018
Holiday Rating:

Tour of Sri Lanka

Tailor made itinerary exceeded our expectations.

Tailor made itinerary exceeded our expectations.

Rating for tour operator:

Friendly, efficient, professional and knowledgeable support and service

Experience Travel Group responded to this review on 19 Mar 2018:

Hi Oliver

Thank you for your feedback, I was delighted to see that the holiday lived up to expectations. I am very much looking forward to speaking to you both and finding out more.

Thanks

Nick

Experience Travel Group by Bawa Fan, 17 Mar 2018
Holiday Rating:

Geoffrey Bawa Tour of Sri Lanka

We spent 2 weeks exploring the architecture and design of Geoffrey Bawa, and the history of Sri Lanka. We had an extremely helpful and knowledgeable guide who's depth of information and perceptive engagement with us, meant we felt we gained a real in-depth insight into the place and its history.

We spent 2 weeks exploring the architecture and design of Geoffrey Bawa, and the history of Sri Lanka. We had an extremely helpful and knowledgeable guide who's depth of information and perceptive engagement with us, meant we felt we gained a real in-depth insight into the place and its history.

Rating for tour operator:

Experience travel gave us consistent, professional and helpful advice and information from the first phone call, until our airport drop-off to come home.

Experience Travel Group responded to this review on 20 Mar 2018:

Dear Stephanie,

Thank you so much for posting this review. Exploring Bawa's architecture is a great way to gain an insight into Sri Lanka as well as modern architecture! We appreciate your posting this review and we would very much appreciate it if you could recommend our service to others!

Regards,

Sam

Experience Travel Group by Gill, 17 Mar 2018
Holiday Rating:

Had a great time

Spent 2 weeks travelling round Sri Lanka. Went on Safari, river cruise and whale watching. Boutique hotels were well run and all staff very friendly and hospitable. Food everywhere was excellent.

Spent 2 weeks travelling round Sri Lanka. Went on Safari, river cruise and whale watching. Boutique hotels were well run and all staff very friendly and hospitable. Food everywhere was excellent.

Rating for tour operator:

Organised a great trip

Experience Travel Group responded to this review on 17 Mar 2018:

Thank you Gillian, I am so glad you had such a great time and enjoyed all the boutique hotels you stayed at. Best wishes Sara

Experience Travel Group responded to this review on 17 Mar 2018:

Thank you, best wishes Sara