AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 746
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 784
Reviews Accepted: 783
Reviews Rejected: 1
783 reviews
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Borneo, Java and Bali by Ray, 26 Oct 2017
Holiday Rating:

Great four weeks inindonesis

Orang Utans in Kalimantan, monuments in Java plus Mt Bromo, beautiful scenery in Sulawesi , Komodo dragons, friendly people everywhere.

Orang Utans in Kalimantan, monuments in Java plus Mt Bromo, beautiful scenery in Sulawesi , Komodo dragons, friendly people everywhere.

Rating for tour operator:

ETG were chosen based on an earlier positive experience in Sri Lanka and fully lived up to expectations in planning and arranging a wonderful holiday.

Experience Travel Group responded to this review on 31 Oct 2017:

Dear Ray,

Great to have you back again - especially for such an epic trip! We're so pleased you had another excellent trip and we look forward to organising another. Thank you for posting the review too - much appreciated.

Kind regards,

Sam Clark
Co-founder & MD

Java & Bali's Hidden Gems by Komodo, 25 Oct 2017
Holiday Rating:

Indonesian adventure

we spent three weeks travelling round Indonsia visiting Java, sulawesi, Komodo sand Lombok

we spent three weeks travelling round Indonsia visiting Java, sulawesi, Komodo sand Lombok

Rating for tour operator:

Experience travel are an excellent company. This is the second holiday we have had with them and they spent time compiling a holiday that fitting our request and budget.

Experience Travel Group responded to this review on 25 Oct 2017:

Hi Valerie

Thank you for your review, I am so glad that you had another great holiday!

I look forward to hearing all about it.

Regards

Nick

Java & Bali's Hidden Gems by RachelS, 23 Oct 2017
Holiday Rating:

wonderful exploration of Java and Bali

Two weeks of travelling through Java and Bali staying at gorgeous characterful hotels and with guides who knew their stuff and were more than happy to 'go off on a tangent' to accommodate our wishes. Great trips and experiences to really get to know something of the country.

Two weeks of travelling through Java and Bali staying at gorgeous characterful hotels and with guides who knew their stuff and were more than happy to 'go off on a tangent' to accommodate our wishes. Great trips and experiences to really get to know something of the country.

Rating for tour operator:

Experience Travel know Indonesia well and suggested some fabulous excursions that just made the holiday, from cooking to cycling to watching sunrises and sunsets. They obviously have a great relationship with their in-country operator, with a common aim of helping us travellers get a real feel for the country. Top Marks! PS. Loved the Vamoos app!

Experience Travel Group responded to this review on 23 Oct 2017:

Dear Rachel,

What a fantastic review - so great to hear you had such a range of fabulous experiences. It's always those moments which make travel so special.

Thank you for being so kind about our service too. We love our in-country partners and work with them very closely.

We look forward to hearing from you again!

Best,

Sam
Co-founder and MD
Experience Travel Group

Java & Bali's Hidden Gems by Frankie, 23 Oct 2017
Holiday Rating:

Top quality Indonesia

A group of 7 of us spent 19 days in Java and Bali in October. Every aspect of the was implemented perfectly. We had brilliant hotels, guides and excursions. All the complicated travel arrangements went perfectly

A group of 7 of us spent 19 days in Java and Bali in October. Every aspect of the was implemented perfectly. We had brilliant hotels, guides and excursions. All the complicated travel arrangements went perfectly

Rating for tour operator:

ETG were great- they designed the perfect holiday for us and delivered everythin that was promised.

Experience Travel Group responded to this review on 23 Oct 2017:

Hi Frank

Thank you very much for your review and the kind words about us and the holiday, we are all so glad that you had such a great time. Your trip really was a bit of an epic so it is fantastic that all the expectations were met.

We look forward to hearing from you again soon.

Regards

Nick Clark

Head Of Travel

Bali Explorer by NIgel C, 19 Oct 2017
Holiday Rating:

Magical moments in Indonesia

Fantastic trip with ETG - great choice of hotel, excellent organisation, great local guides - all in all a brilliant holiday made easy

Fantastic trip with ETG - great choice of hotel, excellent organisation, great local guides - all in all a brilliant holiday made easy

Rating for tour operator:

Experience Travel Group (Nick Clark) - knowledgable, friendly, well organised and responsive- highly recommend

Experience Travel Group responded to this review on 20 Oct 2017:

Hi Nigel

Thank you very much for your review and your kind words. I am delighted that the holiday went well and hopefully left you refreshed after the conferences!

Look forward to hearing from you soon.

Thanks

Nick

Java & Bali's Hidden Gems by KevinG, 18 Oct 2017
Holiday Rating:

Amazing trip to Java and Bali

Experience organised our two week trip to Java and Bali. It was wonderful! The guides and drivers we had were super. The hotels outstanding, and the excursions we did were amongst the best in decades of travelling. Mount Bromo in Java and the cycle trips in the countryside in Bali were highlights. Thank you Experience Travel. We are looking forward to our next trip with you....

Experience organised our two week trip to Java and Bali. It was wonderful! The guides and drivers we had were super. The hotels outstanding, and the excursions we did were amongst the best in decades of travelling. Mount Bromo in Java and the cycle trips in the countryside in Bali were highlights. Thank you Experience Travel. We are looking forward to our next trip with you....

Rating for tour operator:

Great attention to detail and had clearly been to every hotel and excursion they recommended to us. A superb job. Thanks

Experience Travel Group responded to this review on 18 Oct 2017:

Dear Kevin,

Thanks so much for your feedback. So pleased you had a wonderful time. Indonesia, and Java in particular, is such an underrated destination. Full of amazing experiences such you seem to have enjoyed!

All the best,

Sam
Co-founder & MD

Sri Lanka Laid Back - Deluxe by bribar, 3 Oct 2017
Holiday Rating:

best holday we have ever had

Experience travel gave us an amazing experience with no hassles and a brilliant chauffeur

Experience travel gave us an amazing experience with no hassles and a brilliant chauffeur

Rating for tour operator:

They planned the entire holiday for us incluing private tours

Experience Travel Group responded to this review on 16 Oct 2017:


Experience Travel Group responded to this review on 16 Oct 2017:

Hi Brian, this is so good to hear. I am delighted that you had such a great time and we look forward to helping with your future travels. A return to Sri Lanka?
Best wishes
Sara

Java & Bali's Hidden Gems by Sue H, 3 Oct 2017
Holiday Rating:

Amazing Indonesian holiday.

Fantastc holiday...what an amazing country with amazing people. Looking forward to returning.

Fantastc holiday...what an amazing country with amazing people. Looking forward to returning.

Rating for tour operator:

Great service from Experience Travel. Very knowledgeable and helpful, nothing was too much trouble.

Experience Travel Group responded to this review on 16 Oct 2017:

Hi Sue,

Thanks for much for your feedback, I am thrilled you had such a good trip to Indonesia! I have just returned myself and am already counting down to my next adventure there... with 14,000 islands there is always something new to discover. If I can help in any way in the future please do not hesitate to get in contact.

Becky

Essential Sri Lanka - Deluxe by MrsO, 2 Oct 2017
Holiday Rating:

Tailor made Sri Lanka Tour and Beach

Tailor made guided tour of Sri Lanka including Cities, Mountains,Tea plantations,Game Drives and Beach . Staying in Boutique Hotels .

Tailor made guided tour of Sri Lanka including Cities, Mountains,Tea plantations,Game Drives and Beach . Staying in Boutique Hotels .

Rating for tour operator:

Superb service from the first point of contact : Itinerary planning and quotation Information and documents prior to travel Use of Vamoos App Every element of our holiday worked perfectly flights transfers guides and hotels Contact on return . I wouldn't hesitate to recommend experience and in fact have already done so to three close contacts

Experience Travel Group responded to this review on 16 Oct 2017:

Hi Michelle,


Thank you so much for your kind words and I'm delighted to hear you had such a lovely time on your trip. Many thanks as well for recommending us to your friends. Please don't hesitate to get in touch if we can be of any help on your next Asian adventure.

Kind regards,
Toni

Essential Sri Lanka - Deluxe by Trish, 2 Oct 2017
Holiday Rating:

Memorable tour of Sri Lanka

A tour of Sri Lanka starting in Rural Gampha, then on to Nuwara Eliya, Kandy, Dambulla, Sigiriya, a village tour, a Jeep Safari, Polonnaruwa, Anuradapura and finishing off with 4 days on the beach at Trinconmalee. We had a private tour guide/driver which was a great and helped us get the most out of the tour. The beach at Trinconmalee was fantasic and we then flew back to Negombo with Cinnamon Air saving the 6 hr drive which was a good choice.

A tour of Sri Lanka starting in Rural Gampha, then on to Nuwara Eliya, Kandy, Dambulla, Sigiriya, a village tour, a Jeep Safari, Polonnaruwa, Anuradapura and finishing off with 4 days on the beach at Trinconmalee. We had a private tour guide/driver which was a great and helped us get the most out of the tour. The beach at Trinconmalee was fantasic and we then flew back to Negombo with Cinnamon Air saving the 6 hr drive which was a good choice.

Rating for tour operator:

Experience Travel made sure that everything went without a hitch and our tour guide was the nicest guy. Thank you for such a memorable holiday.

Experience Travel Group responded to this review on 16 Oct 2017:

Hi Trish,

Thank you so much for posting this lovely feedback and I'm so happy to hear that you had such a great time on your trip and got on well with your guide. Please don't hesitate to get in touch if we can be of any assistance in the future for another Asian holiday.

Kind regards,
Toni