AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 751
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 789
Reviews Accepted: 788
Reviews Rejected: 1
788 reviews
Sort by:
Sri Lanka Laid Back - Deluxe by MIles, 7 Jan 2018
Holiday Rating:

Interesting and well organised

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

Rating for tour operator:

Very knowledgeable and organised.

Experience Travel Group responded to this review on 08 Jan 2018:

Hi Miles

Thank you very much for the kind review, I am so glad that everything went to plan and that you had a great holiday with the family.

Thanks

Nick

Experience Travel Group by Rashee, 4 Jan 2018
Holiday Rating:

Countless memories in SE Asia

From the beautiful vistas of Halong Bay to the hustle and bustle of Saigon, our holiday in Vietnam and Cambodia have left us with countless memories we will cherish for a lifetime. The magical sunrise over Angkor Wat, a boat trip over the meandering lake of Tonle Sap, frequent trips to the night market coupled with warmth of the locals are sure to be at the top of travellers’ bucket list. We are so pleased to have done this trip!

From the beautiful vistas of Halong Bay to the hustle and bustle of Saigon, our holiday in Vietnam and Cambodia have left us with countless memories we will cherish for a lifetime. The magical sunrise over Angkor Wat, a boat trip over the meandering lake of Tonle Sap, frequent trips to the night market coupled with warmth of the locals are sure to be at the top of travellers’ bucket list. We are so pleased to have done this trip!

Rating for tour operator:

Immaculately planned! From meets & greets at the airports, choice of hotels and organising our tours, every aspect of our trip was superbly organised. To top it, the guides were knowledgeable and friendly which made our entire experience with Experience Travel very pleasant. We will definitely book again!

Experience Travel Group responded to this review on 05 Jan 2018:

Hi Rashee,

I'm so pleased to hear! What a great experience for your family and with lots of special memories. Now that you've had a taste for it, we'll have to have a talk about that trip to Laos..! Best Wishes, Holly.

Experience Travel Group responded to this review on 05 Jan 2018:

Hi Rashee, that's great to hear - I will pass your kind comments to all of your guides. I look forward to planning another holiday again with you in the future. Best Wishes, Holly.

Essential Rajasthan & Taj Mahal by Biggs family, 4 Jan 2018
Holiday Rating:

Fantastic Christmas/New Year in India

We've just come back from a fantastic two weeks in Rajasthan, cycling round Jaipur on Christmas day and seeing New Year in at Lake Pichola in Udaipur. The whole package was excellent, and we couldn't fault the guides, our driver, the food, the hotels, the itinerary, the transfers or anything else.

We've just come back from a fantastic two weeks in Rajasthan, cycling round Jaipur on Christmas day and seeing New Year in at Lake Pichola in Udaipur. The whole package was excellent, and we couldn't fault the guides, our driver, the food, the hotels, the itinerary, the transfers or anything else.

Rating for tour operator:

Very thoroughly devised itinerary, with thought given to the fact that we were travelling with a 12-year-old with no travel experience outside of Europe.

Experience Travel Group responded to this review on 04 Jan 2018:

Hi Andrew, I am so glad you had a fantastic time in Rajasthan. Great that the whole experience was faultless. A magical country to spend the festive season too! Thank you for your feedback, Best wishes Sara

Experience Travel Group responded to this review on 04 Jan 2018:

Thanks Andrew, I am delighted you enjoyed the itinerary and it suited the whole family. Best wishes Sara

Essential Sri Lanka - Deluxe by TS, 1 Jan 2018
Holiday Rating:

A great trip, with an excellent mix of history and culture along with time to relax.

Sri Lanka offers amazing wildlife, history, culture, and landscape. It's a small island and it's possible to see a wide range of places in a short time. The people are warm and welcoming. This was our second visit and we hope to go again.

Sri Lanka offers amazing wildlife, history, culture, and landscape. It's a small island and it's possible to see a wide range of places in a short time. The people are warm and welcoming. This was our second visit and we hope to go again.

Rating for tour operator:

The tour operator helped us plan a varied trip with a good range of activities, tailored to our interests. The driver/guide who accompanied us was excellent.

Experience Travel Group responded to this review on 02 Jan 2018:

Hi Tina, I am so glad you had a lovely trip and enjoyed travelling with us to Sri Lanka. Look forward to helping you plan your next holiday! Best wishes Sara

Experience Travel Group responded to this review on 02 Jan 2018:

Thank you for your feedback, I will be sure to pass on your praise to Hasith. He'll be thrilled. Best wishes Sara

Sri Lanka Laid Back - Deluxe by Riley, 21 Dec 2017
Holiday Rating:

Exciting, informative, relaxing and welcoming Sri Lanka

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

Rating for tour operator:

Very helpful, efficient and understood our requirements without needing much prompting. All their suggestions for activities on our holiday were perfect, working out what would fit our budget. Holiday information was produced efficiently, including an 'app' with all our personal holiday information on it.

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Chris,

Fantastic to hear! Thank you so much for taking the time to post this review. We very much hope to hear from you again and please do recommend us to others!

Kind regards,

Melissa Nicholas
Director and Co-founder

Cambodia Explorer by Bezo, 18 Dec 2017
Holiday Rating:

Fabulous

We spend two weeks touring cambodia & loved every second of it

We spend two weeks touring cambodia & loved every second of it

Rating for tour operator:

They listened to us when we explained what we wanted to do & then put the perfect trip together for us

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Lynda,

So pleased to hear you had a fabulous holiday! Really good if you to take the time to post this review too. We very much hope to hear from you again int he future!

Kind regards,

Sam Clark
Co-founder & MD

Boutique Sri Lanka & Maldives by Jim, 17 Dec 2017
Holiday Rating:

Wonderful and exceeded expectations!

Our tour of Sri Lanka and then relaxing in the Maldives was a fantastic overall experience.

Our tour of Sri Lanka and then relaxing in the Maldives was a fantastic overall experience.

Rating for tour operator:

They were committed to giving us what we wanted. All the arrangements for the holiday were made without fuss and were first class, and they are put into practice over the holiday seamlessly.

Experience Travel Group responded to this review on 18 Dec 2017:

Dear James,

Thank you so much for taking the tim to post this review. We're very glad you had an excellent holiday too.

Kind regards,

Sam Clark
Co-founder & MD

Essential Sri Lanka - Deluxe by Gaspera, 17 Dec 2017
Holiday Rating:

Sri Lanka private tour

14 day private tour holiday round Sri Lanka staying in 6 different boutique hotels. Mix of activities including cultural sight seeing, wildlife, cycling and hiking.

14 day private tour holiday round Sri Lanka staying in 6 different boutique hotels. Mix of activities including cultural sight seeing, wildlife, cycling and hiking.

Rating for tour operator:

London based Expience Travel Group had great local knowledge, hotel selection, driver / guide and local coordination partner.

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Linda,

Thank you for taking the time to post this review and for rating our services as 5*. Great to hear you enjoyed Sri Lanka.

Kind regards,

Sam Clark
Co-founder & MD

Classic Vietnam Explorer by Fiona, 7 Dec 2017
Holiday Rating:

Wonderful Vietnam

We did a 9 day trip to Vietnam covering Cu Chi tunnels; Saigon highlights, Mekong Delta and Coastal beach

We did a 9 day trip to Vietnam covering Cu Chi tunnels; Saigon highlights, Mekong Delta and Coastal beach

Rating for tour operator:

Experience Travel Group - excellent at providing a suitable itinerary for duration of visit; selecting wonderful hotels and having local partners who maintain the high levels of quality and service in country.

Experience Travel Group responded to this review on 18 Dec 2017:

Dear Fiona,

Thank you for taking the time to post this review. It means a lot to us. We're so pleased you had a fantastic trip and we look forward to hearing from you again!

Kind regards,

Sam Clark
Co-founder & MD - Experience Travel Group

Cambodia and Vietnam Classic by jb, 5 Dec 2017
Holiday Rating:

Great experience, interesting and fun

We visited various places in Vietnam and Cambodia. We gained a good insight into the country and thoroughly enjoyed the experience. Staying in nice hotels and having guides to pick us up and take us on trips made it all very easy and comfortable for us.

We visited various places in Vietnam and Cambodia. We gained a good insight into the country and thoroughly enjoyed the experience. Staying in nice hotels and having guides to pick us up and take us on trips made it all very easy and comfortable for us.

Rating for tour operator:

We dealt with Holly Newing at Experience Travel and she spent a lot of time helping us to create the right itinerary and suggesting excellent hotels to fit our budget.

Experience Travel Group responded to this review on 18 Dec 2017:

Dear Jane,

Thank you for taking the time to write this review and for your kind words. So pleased your had a lovely holiday. I'll make sure that Holly se's your feedback too.

Kind regards,

Sam Clark
Co-founder & MD - Experience Travel Group