AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 746
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 784
Reviews Accepted: 783
Reviews Rejected: 1
783 reviews
Sort by:
Sri Lankan Family Adventure by Bilbo, 14 Jan 2018
Holiday Rating:

A great 2 centre holiday in Maldives and Sri Lanka

We had a relaxing week in the Maldives and then a really fascinating week of contrasts in Sri Lanka.

We had a relaxing week in the Maldives and then a really fascinating week of contrasts in Sri Lanka.

Rating for tour operator:

Very good local knowledge and organisational skills.

Experience Travel Group responded to this review on 14 Jan 2018:

Hi Claire,

Thanks so much for your feedback, it is great to hear you and the family has a great trip this year. I hope you enjoyed Sri Lanka as much as you did last time.

Becky

Experience Travel Group by Mr D T 17, 14 Jan 2018
Holiday Rating:

Experience of a Lifetime

Holly had a sketchy remit of what we wanted to do. She took this and turned it into a package of event tailored specifically to our needs with a variety of events to increase our knowledge and also to allow us to relax. Thank you Holly.

Holly had a sketchy remit of what we wanted to do. She took this and turned it into a package of event tailored specifically to our needs with a variety of events to increase our knowledge and also to allow us to relax. Thank you Holly.

Rating for tour operator:

See above.

Experience Travel Group responded to this review on 15 Jan 2018:

Thank you for your lovely feedback David, I'm so please that you and Alison found your time in Vietnam & Cambodia so fulfilling. Hope yo hear from you again in the future!

Best Wishes,
Holly

Sri Lankan Family Adventure by sally, 12 Jan 2018
Holiday Rating:

Sri Lanka family adventure

We visited all the major sight, such as Dambula can temples POlunaruha, Sigyria , tea plantation, took a train ride. went on safari, saw elephants, visited farms. Our family adventure planned in great detail by Experience travel group. They had done their research and found perfect places for us to visit which were ideal for your family. WE had read much about Sri Lanka in the guide books but as always places change. Thy could provide up ...

We visited all the major sight, such as Dambula can temples POlunaruha, Sigyria , tea plantation, took a train ride. went on safari, saw elephants, visited farms. Our family adventure planned in great detail by Experience travel group. They had done their research and found perfect places for us to visit which were ideal for your family. WE had read much about Sri Lanka in the guide books but as always places change. Thy could provide up to date information about overcrowding in Wild life parks meaning we were always away from huge crowds. The activities they planned for our family were definite local experiences and taught our children a lot. We are planning another trip with them

Rating for tour operator:

Oh my gosh, Experience Travel definitely went the extra mile barring our holiday. All our suggestions for our itinerary were discussed and planned out for us and if a location we had read about wasn't deemed ideal they explained why and made other suggestions. We had farm visits very knowlegeable guide . The hotels matched our family needs so well. When our final night hotel put a huge NEW Year eve supplement on to our cost at the last minute the operator Experience Travel came up with great ideas which were even better than the original hotel. Fabulous and we are hoping to return next year and Use Experience travel Again

Experience Travel Group responded to this review on 12 Jan 2018:

Dear Sally,

What a lovely review! Thank you so much for your kind words and so pleased to hear you had such a great family holiday and that you are already planning another trip with us.

Till next time!

Best,

Sam
Co-founder and MD

Boutique Sri Lanka & Maldives by lyoncarroll, 9 Jan 2018
Holiday Rating:

Honeymoon in the Maldives and Sri Lanka

5 days bliss in the maldives followed by 12 days of sightseeing in Sri Lanka with an experienced guide going to a multitude of wonderful places.

5 days bliss in the maldives followed by 12 days of sightseeing in Sri Lanka with an experienced guide going to a multitude of wonderful places.

Rating for tour operator:

ETG were extremely helpful from start to finish. Always felt assured that someone was there to help out and they were extremely knowledgeable about the area when booking

Experience Travel Group responded to this review on 09 Jan 2018:

Hi Charles

Thank you for your kind words, I am delighted that your honeymoon went to plan.

I look forward to finding out more about it!

Thanks

Nick

Burma wih Irrawady Cruise by NIkA, 8 Jan 2018
Holiday Rating:

The prefect combination of exciting and stunning travel combined with perfect beach relaxation.

We spent 12 days travelling around the major sights of Myanmar which pretty much all exceeded expectations. Bagan is stunning, lake Inle a gem and the country overall yet to be totally spoiled by Tourism. We then had 6 nights on a the fabulous Ngapali beach. Experience did a great job in hotel choice and planning and the 20 days went without a hitch and with a lot of enjoyment. A fabulous country, totally secure without any sign of trouble...

We spent 12 days travelling around the major sights of Myanmar which pretty much all exceeded expectations. Bagan is stunning, lake Inle a gem and the country overall yet to be totally spoiled by Tourism. We then had 6 nights on a the fabulous Ngapali beach. Experience did a great job in hotel choice and planning and the 20 days went without a hitch and with a lot of enjoyment. A fabulous country, totally secure without any sign of trouble. The people are charming and we loved it all.

Rating for tour operator:

They planned and managed a great trip that met our specifications perfectly.

Experience Travel Group responded to this review on 08 Jan 2018:

Hi Nik

I am so glad that you had a great holiday and that the birthday plans went off without a hitch!

I look forward to hearing more details in due course.

Thanks

Nick

Sri Lanka Laid Back - Deluxe by MIles, 7 Jan 2018
Holiday Rating:

Interesting and well organised

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

Rating for tour operator:

Very knowledgeable and organised.

Experience Travel Group responded to this review on 08 Jan 2018:

Hi Miles

Thank you very much for the kind review, I am so glad that everything went to plan and that you had a great holiday with the family.

Thanks

Nick

Experience Travel Group by Rashee, 4 Jan 2018
Holiday Rating:

Countless memories in SE Asia

From the beautiful vistas of Halong Bay to the hustle and bustle of Saigon, our holiday in Vietnam and Cambodia have left us with countless memories we will cherish for a lifetime. The magical sunrise over Angkor Wat, a boat trip over the meandering lake of Tonle Sap, frequent trips to the night market coupled with warmth of the locals are sure to be at the top of travellers’ bucket list. We are so pleased to have done this trip!

From the beautiful vistas of Halong Bay to the hustle and bustle of Saigon, our holiday in Vietnam and Cambodia have left us with countless memories we will cherish for a lifetime. The magical sunrise over Angkor Wat, a boat trip over the meandering lake of Tonle Sap, frequent trips to the night market coupled with warmth of the locals are sure to be at the top of travellers’ bucket list. We are so pleased to have done this trip!

Rating for tour operator:

Immaculately planned! From meets & greets at the airports, choice of hotels and organising our tours, every aspect of our trip was superbly organised. To top it, the guides were knowledgeable and friendly which made our entire experience with Experience Travel very pleasant. We will definitely book again!

Experience Travel Group responded to this review on 05 Jan 2018:

Hi Rashee,

I'm so pleased to hear! What a great experience for your family and with lots of special memories. Now that you've had a taste for it, we'll have to have a talk about that trip to Laos..! Best Wishes, Holly.

Experience Travel Group responded to this review on 05 Jan 2018:

Hi Rashee, that's great to hear - I will pass your kind comments to all of your guides. I look forward to planning another holiday again with you in the future. Best Wishes, Holly.

Essential Rajasthan & Taj Mahal by Biggs family, 4 Jan 2018
Holiday Rating:

Fantastic Christmas/New Year in India

We've just come back from a fantastic two weeks in Rajasthan, cycling round Jaipur on Christmas day and seeing New Year in at Lake Pichola in Udaipur. The whole package was excellent, and we couldn't fault the guides, our driver, the food, the hotels, the itinerary, the transfers or anything else.

We've just come back from a fantastic two weeks in Rajasthan, cycling round Jaipur on Christmas day and seeing New Year in at Lake Pichola in Udaipur. The whole package was excellent, and we couldn't fault the guides, our driver, the food, the hotels, the itinerary, the transfers or anything else.

Rating for tour operator:

Very thoroughly devised itinerary, with thought given to the fact that we were travelling with a 12-year-old with no travel experience outside of Europe.

Experience Travel Group responded to this review on 04 Jan 2018:

Hi Andrew, I am so glad you had a fantastic time in Rajasthan. Great that the whole experience was faultless. A magical country to spend the festive season too! Thank you for your feedback, Best wishes Sara

Experience Travel Group responded to this review on 04 Jan 2018:

Thanks Andrew, I am delighted you enjoyed the itinerary and it suited the whole family. Best wishes Sara

Essential Sri Lanka - Deluxe by TS, 1 Jan 2018
Holiday Rating:

A great trip, with an excellent mix of history and culture along with time to relax.

Sri Lanka offers amazing wildlife, history, culture, and landscape. It's a small island and it's possible to see a wide range of places in a short time. The people are warm and welcoming. This was our second visit and we hope to go again.

Sri Lanka offers amazing wildlife, history, culture, and landscape. It's a small island and it's possible to see a wide range of places in a short time. The people are warm and welcoming. This was our second visit and we hope to go again.

Rating for tour operator:

The tour operator helped us plan a varied trip with a good range of activities, tailored to our interests. The driver/guide who accompanied us was excellent.

Experience Travel Group responded to this review on 02 Jan 2018:

Hi Tina, I am so glad you had a lovely trip and enjoyed travelling with us to Sri Lanka. Look forward to helping you plan your next holiday! Best wishes Sara

Experience Travel Group responded to this review on 02 Jan 2018:

Thank you for your feedback, I will be sure to pass on your praise to Hasith. He'll be thrilled. Best wishes Sara

Sri Lanka Laid Back - Deluxe by Riley, 21 Dec 2017
Holiday Rating:

Exciting, informative, relaxing and welcoming Sri Lanka

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

Rating for tour operator:

Very helpful, efficient and understood our requirements without needing much prompting. All their suggestions for activities on our holiday were perfect, working out what would fit our budget. Holiday information was produced efficiently, including an 'app' with all our personal holiday information on it.

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Chris,

Fantastic to hear! Thank you so much for taking the time to post this review. We very much hope to hear from you again and please do recommend us to others!

Kind regards,

Melissa Nicholas
Director and Co-founder