AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Sri Lankan Family Adventure by Istabraq, 14 Aug 2018
Holiday Rating:

lots to see and do in Sri Lanka

15 days split between touring the hill county and cultural triangle and having a nice break on a luxury resort on golden white sands

15 days split between touring the hill county and cultural triangle and having a nice break on a luxury resort on golden white sands

Rating for tour operator:

ETG planned our holiday so well and really captured what we wanted in a holiday to suit a family with 3 children aged 15 to 20. when there we had a guide/driver with us and there knowledge of the island was second to none.

Experience Travel Group responded to this review on 15 Aug 2018:

Dear Richard & family,

So pleased to hear you had a wonderful holiday. Thank you also for taking the time to write this review - that is hugely appreciated. We look forward to talking to you again in the future.

Kind regards,

Sam
Co-founder & MD
Experience Travel Group

Java & Bali's Hidden Gems by Traveller2018, 31 Jul 2018
Holiday Rating:

Temples - and dragons!

A round trip extending to Singapore, Bali and the Komodo National Park with the busy hustle and bustle of Singapore (old and new), the temples and paddy fields of Bali and the famous dragons of Komodo.

A round trip extending to Singapore, Bali and the Komodo National Park with the busy hustle and bustle of Singapore (old and new), the temples and paddy fields of Bali and the famous dragons of Komodo.

Rating for tour operator:

Knowledgeable and experienced. We wanted a fairly unusual itinerary which was truly bespoke and we were very happy with the arrangements made from the flights to the local tours.

Experience Travel Group responded to this review on 04 Aug 2018:

Hi Roddy,

Thanks so much for your feedback. I am glad everything went smoothly and that you enjoyed your trip. You really got to see a huge variety of what Indonesia has to offer which is great.

Becky

Experience Travel Group by Dora the explorer, 27 Jul 2018
Holiday Rating:

Trip of a lifetime

Travelled to Sri Lanka with my grandson, had an amazing time and had experiences which dreams are made of. The hospitality of the Sri Lankan’s is amazing and cannot praise this beautiful country and its people enough.

Travelled to Sri Lanka with my grandson, had an amazing time and had experiences which dreams are made of. The hospitality of the Sri Lankan’s is amazing and cannot praise this beautiful country and its people enough.

Rating for tour operator:

Professional, efficient and listened to what we wanted and we got that and more!

Experience Travel Group responded to this review on 27 Jul 2018:

Thank you for your lovely feedback Kate, I'm so pleased that you and Josh had such a fabulous time!

Hopefully we can help to arrange another special holiday for you soon.

Best Wishes, Holly

Sri Lankan Family Adventure by Robs, 26 Jul 2018
Holiday Rating:

Wonderful trip for the family

Great hotels and fabulous experiences

Great hotels and fabulous experiences

Rating for tour operator:

Experience Travel Group

Experience Travel Group responded to this review on 04 Aug 2018:

Hi Robin,

Thanks for your comments. I am so please you and your faiy enjoyed returning to Sri Lanka.

Becky

Experience Travel Group by SKB50, 25 Jul 2018
Holiday Rating:

An amazing well curated holiday that was without flaw

Experience Travel put together an incredible mix of experiences that suited us down to the ground . Travel was seemless the guides were very knowledgeable and flexible the hotels were all great and in really good locations . To be honest I don’t think it could be bettered .

Experience Travel put together an incredible mix of experiences that suited us down to the ground . Travel was seemless the guides were very knowledgeable and flexible the hotels were all great and in really good locations . To be honest I don’t think it could be bettered .

Rating for tour operator:

Very easy to contact . They listened carefully to our interests and the initial proposal was so good I extended the holiday by three days . Very friendly and very professional.

Experience Travel Group responded to this review on 25 Jul 2018:

Dear Sally

We're delighted you had such a good time in Bangkok, Cambodia and Vietnam!

Thank you so much for this lovely review, we really appreciate it and hope to from you again in the future!

All the best

James & The ETG Team

Experience Travel Group by StableC, 24 Jul 2018
Holiday Rating:

Sri Lanka and the Maldives

A wonderful experience in a beautiful country with lovely people. Our trip involved amongst others visiting Kandy, the hill country, game reserves and Galle before a few days in the Maldives.

A wonderful experience in a beautiful country with lovely people. Our trip involved amongst others visiting Kandy, the hill country, game reserves and Galle before a few days in the Maldives.

Rating for tour operator:

A well organised trip meeting our detailed requirements. The varied accommodation was of a generally high standard and met our expectations. The excellent chauffeur/guide in Sri Lanka was very caring and considerate. The resort in the Maldives was as expected.

Experience Travel Group responded to this review on 25 Jul 2018:

Hi Ian, thank you for your lovely feedback and it's brilliant to hear you had such a good time in Sri Lanka. We will certainly pass on your praise to your guide and he will be delighted to hear it. Best wishes, Toni

Experience Travel Group by Concrete Clive, 14 Jul 2018
Holiday Rating:

A fantastically well organised and run Family trip to Vietnam giving us such great fun and so many memorable experiences.

There is so much we can say. We enjoyed every minute. It was such a whirlwind trip taking in so many sights, tastes and exciting every sense. Expectations were well exceeded in every way. Above all the planned details and itinerary were accurate and realistically described. In Vietnam the people are so nice and welcoming , making us feel safe with our 16 year old Daughter.

There is so much we can say. We enjoyed every minute. It was such a whirlwind trip taking in so many sights, tastes and exciting every sense. Expectations were well exceeded in every way. Above all the planned details and itinerary were accurate and realistically described. In Vietnam the people are so nice and welcoming , making us feel safe with our 16 year old Daughter.

Rating for tour operator:

We thoroughly recommend this trip for Families who might be concerned about safety, food hygiene or anything else. Holly Newing at Experience Travel group and their Vietnam based staff, drivers and guides made this trip so good.

Experience Travel Group responded to this review on 16 Jul 2018:

Clive, I'm so pleased you had such a wonderful experience! Some of the moments you mentioned, such as the 'shotgun wedding invite(!)' and being welcomed into local homes, sound like special memories indeed. I'm also pleased you always felt safe travelling with Alice too.

Experience Travel Group responded to this review on 16 Jul 2018:

Thanks so much for your kind feedback Clive - hopefully we can help to send you on another family holiday in the future!

Essential Bali and Lombok by Pogg, 13 Jul 2018
Holiday Rating:

We lived the dream

Island hopping in Indonesia from Bali to Gilli island to sabayo and Lombok

Island hopping in Indonesia from Bali to Gilli island to sabayo and Lombok

Rating for tour operator:

Pays attention to e every detail and makes us feel safe

Experience Travel Group responded to this review on 16 Jul 2018:

Hi Paul and Brenda,

Thanks for your feedback, I am so pleased you enjoyed your adventure! Indonesia's islands are so diverse, so it is great you got to explore so many of them. The photos you sent through of the turtles, Komodo Dragons and the smoking volcano are amazing!

Becky

Beach and Wildlife: The Classic by Lady Rawdon, 2 Jul 2018
Holiday Rating:

Borneo a real adventure and experience for making memories that will get everyone talking

Truly an adventure that made the tastebuds and senses come alive. Some very sensational moments with thunderstorms raging whilst in a little boat on a croc infested river! Some memorable moments as macaque monkeys wander across your villa terrace. Some amazing moments as an alpha orangutan stares at you and bares his teeth, whilst you stand only a few metres away in the real rainforest. Borneo live the adventure.

Truly an adventure that made the tastebuds and senses come alive. Some very sensational moments with thunderstorms raging whilst in a little boat on a croc infested river! Some memorable moments as macaque monkeys wander across your villa terrace. Some amazing moments as an alpha orangutan stares at you and bares his teeth, whilst you stand only a few metres away in the real rainforest. Borneo live the adventure.

Rating for tour operator:

From the beginning Experience travel listened, engaged and translated our wishes into an itinerary that was as close to perfect as possible.

Experience Travel Group responded to this review on 02 Jul 2018:

Dear Beverley

We're delighted to hear you had such a great time in Borneo! Many thanks for your lovely feedback, it was great to hear about your orangutan story in particular!

We'd love to have the opportunity to send you away again, so please keep in touch.

All the best

James & The ETG Team

Experience Travel Group by Happy, 29 Jun 2018
Holiday Rating:

Amazing holiday in Vietnam. Great itinerary that didn’t feel rigid, nice hotel

We visited Hoi An, Hanoi and Halong Bay Morning Glory cooking class in Hoi An was great. Really good mixture of relaxation and interesting activities. We are usually independent travellers but Experience Travel nade travelling around the country easy and the guides provided lots of interesting information that we wouldn’t have been able to find out ourselves

We visited Hoi An, Hanoi and Halong Bay Morning Glory cooking class in Hoi An was great. Really good mixture of relaxation and interesting activities. We are usually independent travellers but Experience Travel nade travelling around the country easy and the guides provided lots of interesting information that we wouldn’t have been able to find out ourselves

Rating for tour operator:

Experience Travel was recommended to me by friends. They arranged a great itinerary which was complex as family members were leaving for different destinations orciuldconfirm if they could come or not until nearer the trip but this didn’t phase them. We were given ouritinery on different formats including an App Which was great. The trip ran smoothly with all the transfers in place at the right times and places. Would definitely recommend.

Experience Travel Group responded to this review on 29 Jun 2018:

Hi Amanda

Thank you for taking the time to leave your feedback here. I know when we spoke on your return, you and your family had a lot of great experiences and I was so pleased we were able to work around the logisitics of getting everyone together!

Best wishes, David