AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Essential Sri Lanka - Deluxe by Mick H, 5 Feb 2019
Holiday Rating:

Private tour of Sri Lanka.

Touring around Sri Lanka: 10 locations in three weeks. Private chauffeur/driver for the first two weeks. Everything was superb: hotels, driver, food, itinerary.

Touring around Sri Lanka: 10 locations in three weeks. Private chauffeur/driver for the first two weeks. Everything was superb: hotels, driver, food, itinerary.

Rating for tour operator:

We selected Experience Travel on the basis of experience and knowledge of Sri Lanka, together with their flexibility to change the itinerary according to our wishes. All this proved to be the case, and they made great suggestions of tours and excursions we could do.

Experience Travel Group responded to this review on 05 Feb 2019:

Hi Mick,

Thanks for your feedback, it really sounds like you fell in love with Sri Lanka! I am so pleased you enjoyed your holiday and if we can ever help in the future do let us know.

Becky

Experience Travel Group by JS , 25 Jan 2019
Holiday Rating:

Experts in Experiences

A fabulous touring holiday tailor made for us by Experience Travel

A fabulous touring holiday tailor made for us by Experience Travel

Rating for tour operator:

Experience Travel have the most informative website. Leaving me in no doubt that they know exactly how to tailor make a holiday.

Experience Travel Group responded to this review on 27 Jan 2019:

Thank you Julia, I am delighted you had such a fabulous holiday! Best wishes Sara

Borneo, Java and Bali by Kaz, 25 Jan 2019
Holiday Rating:

Malaysia adventure and Borneo paradise.

A fabulous itinerary organised to see both the east and West of Malaysia by Experience travel. They found an absolutely paradise island in Borneo to spend our relaxing week in.

A fabulous itinerary organised to see both the east and West of Malaysia by Experience travel. They found an absolutely paradise island in Borneo to spend our relaxing week in.

Rating for tour operator:

James was extremely helpful and innovative in organising a holiday for myself and three children and my husband with MS. He was patient and efficient when discussing our ideas.

Experience Travel Group responded to this review on 28 Jan 2019:

Dear Karen,

Really delighted to hear that you all had such a great holiday. I'll make sure to pass your comments onto James too - he'll be delighted.

We very much hope to help you again.

Kind regards,

Sam Clark
Co-founder & MD

Cambodia Explorer by Debbie, 16 Jan 2019
Holiday Rating:

An excellent insight into Cambodian history and culture.

A multi- centre tour of Cambodia, taking in ancient temples, modern cities and beautiful countryside. Excellent hotels and knowledgeable guides made it a truly enjoyable experience.

A multi- centre tour of Cambodia, taking in ancient temples, modern cities and beautiful countryside. Excellent hotels and knowledgeable guides made it a truly enjoyable experience.

Rating for tour operator:

Experience Travel were excellent at listening to our holiday likes and dislikes, and planning a suitable itinerary. Our travel consultant Becky was always very quick to respond, and has an excellent knowledge of the country. All the arrangements went very smoothly.

Experience Travel Group responded to this review on 23 Jan 2019:

Hi Debbie,

Thanks for your feedback and kind words. Cambodia is an often overlooked country so it was a pleasure to put together such an exciting two week trip there.

Thank you as well for travelling with us for a second time, hopefully we can help with many more holidays for you in the future.

Becky

Essential Sri Lanka - Deluxe by SJS, 16 Jan 2019
Holiday Rating:

Fabulous Sri Lanka

We holidayed in Sri Lanka for 14 nights and had the most wonderful time

We holidayed in Sri Lanka for 14 nights and had the most wonderful time

Rating for tour operator:

Experience travel group, the service and support were fabulous all round

Experience Travel Group responded to this review on 16 Jan 2019:

Thanks so much Sam, I am delighted you had such a wonderful time. We look forward to you travelling with Experience Travel group again in the future. Best wishes Sara

Cambodia and Vietnam Classic by Jo, 14 Jan 2019
Holiday Rating:

Adventure

Family holiday to Cambodia and Vietnam

Family holiday to Cambodia and Vietnam

Rating for tour operator:

Experience Travel Group. Knowledgeable company with fantastic customer care.

Experience Travel Group responded to this review on 16 Jan 2019:

Hi Jo

Thanks for your feedback, it sounds like you had a fab holiday. I am so pleased you had a good time and that the trip was memorable for all the right reasons!

Becky

Experience Travel Group by Helen (Auckland, NZ), 13 Jan 2019
Holiday Rating:

An awesome Sri Lanka adventure

A tour of Sri Lanka including beaches, mountains, tea plantations, culture, safari and local experiences. Wonderful food, a perfect climate, spectacular scenery and the warmest, friendliest people you could hope to meet.

A tour of Sri Lanka including beaches, mountains, tea plantations, culture, safari and local experiences. Wonderful food, a perfect climate, spectacular scenery and the warmest, friendliest people you could hope to meet.

Rating for tour operator:

ETG provided a fantastic all round service including the Vamoos app, great information and second to none advice.

Experience Travel Group responded to this review on 14 Jan 2019:

Hi Helen, thank you so much for your lovely feedback and it'd great to hear you had such a brilliant time in Sri Lanka. If we can be of any help in the future please don't hesitate to get in touch. Best wishes, Toni

Experience Travel Group by Doctor Dan, 11 Jan 2019
Holiday Rating:

Cambodia tour

A tour of Ankgor Wat and other temples in the area, with opportunities to see some of daily life in Cambodia.

A tour of Ankgor Wat and other temples in the area, with opportunities to see some of daily life in Cambodia.

Rating for tour operator:

Experience Travel did a find job. The local tour operator was also helpful. Super English-speaking guide

Experience Travel Group responded to this review on 16 Jan 2019:

Thanks very much for the positive comments Daniel

I'm so pleased you had a great time and look forward to planning yuor next trip!

Best wishes, David

Wild Sri Lanka by Amanda C, 9 Jan 2019
Holiday Rating:

Sri Lanka Safari Tour

8 nights in Sri Lanka visiting two national parks and Colombo.

8 nights in Sri Lanka visiting two national parks and Colombo.

Rating for tour operator:

We booked our tour through Experience Travel Group and Becky was our contact. From the very beginning their attention to detail was outstanding and they really made me feel like we were the only tour they were working on. I would definitely use them again for another trip.

Experience Travel Group responded to this review on 16 Jan 2019:

Hi Amanda,

Thank you for your kind words, it was a pleasure to help you and your famly. I am thrilled you had a good trip!

Becky

Sri Lanka Laid Back - Deluxe by K. R., 8 Jan 2019
Holiday Rating:

Fantastic personalized vacation in Sri Lanka

16 days with 4 nights in the cultural triangle, 3 nights in the tea country, and ending with 7 nights on the beach south of Galle. We had two activities each day in the cultural triangle where we visited fantastic ancient history sites, had a half day safari, and visited local farms without feeling rushed. With a personal driver/guide, the busy first part of our vacation was still completely free from stress. The service at all the hotels ...

16 days with 4 nights in the cultural triangle, 3 nights in the tea country, and ending with 7 nights on the beach south of Galle. We had two activities each day in the cultural triangle where we visited fantastic ancient history sites, had a half day safari, and visited local farms without feeling rushed. With a personal driver/guide, the busy first part of our vacation was still completely free from stress. The service at all the hotels was outstanding. The food was excellent everywhere and the local curries were particularly well suited for my vegan wife! The people were very friendly. At one famous temple we were invited to eat lunch with a Buddhist monk. On Christmas day, we took a bike ride through the tea country and throughout the ride, we received friendly waves and greetings of “Hello” or “Merry Christmas” from dozens of people on the sides of the road and from people passing us both directions in Tuk-Tuks.

Rating for tour operator:

The personalized itinerary met our needs perfectly as we saw everything we wanted to and more while minimizing hotel changes. Our driver/guide was the best as he had excellent English and in depth knowledge to share. Everything worked as planned and the service was outstanding throughout.

Experience Travel Group responded to this review on 16 Jan 2019:

Hi Stephen,

I am so pleased you and your family had such a good trip. You seem to have really fallen in the Sri Lankan people!

Becky