AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 746
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 784
Reviews Accepted: 783
Reviews Rejected: 1
783 reviews
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Cambodia Explorer by Ecosselisa, 15 Mar 2018
Holiday Rating:

A fully bespoke and unique adventure!

From the minute we landed in Cambodia, we experienced exceptional service, via knowledgeable guides and attentive staff. Boutique hotels provided unique locations (and the occasional oasis of calm) from which to relax whilst exploring the local sights. It's difficult not to marvel at Angkor Wat or Tonle Sap. But the richness of this holiday came from meeting real people, doing everyday things in a diverse environment a million miles from our ...

From the minute we landed in Cambodia, we experienced exceptional service, via knowledgeable guides and attentive staff. Boutique hotels provided unique locations (and the occasional oasis of calm) from which to relax whilst exploring the local sights. It's difficult not to marvel at Angkor Wat or Tonle Sap. But the richness of this holiday came from meeting real people, doing everyday things in a diverse environment a million miles from our daily experience in the UK. This holiday put us into sensory overdrive and we can't wait to explore the continent again!

Rating for tour operator:

Experience Travel Group were very knowledgeable and made every effort to understand what we wanted to achieve during this trip. All communications were timely and effective. The quality of the final 'product' confirmed to us the extent to which ETG research carefully and select quality partners to work with across Asia.

Experience Travel Group responded to this review on 16 Mar 2018:

Dear Lisa

We're delighted to know you had such an amazing time...glad you got to experience the lesser visited parts of Cambodia and enjoyed it so much.

We hope to hear from you again for more South East Asia adventures!

All the best

James

Experience Travel Group by Dysons, 8 Mar 2018
Holiday Rating:

The best holiday we've ever had

We have had the most enjoyable holiday in India, 12 days touring around followed by 4 days R&R in Goa

We have had the most enjoyable holiday in India, 12 days touring around followed by 4 days R&R in Goa

Rating for tour operator:

Experience Travel were excellent. From the booking process including finding out about our likes and dislikes in order to prepare the itinerary through to keeping us informed throughout the time leasing up to travelling, we cannot speak highly enough of them.

Experience Travel Group responded to this review on 08 Mar 2018:

I am so delighted to hear you had such a great time! Best wishes Sara

Experience Travel Group responded to this review on 08 Mar 2018:

Thank you for your glowing feedback Peter, much appreciated. Best wishes Sara

Experience Travel Group by Luandanjenny, 8 Mar 2018
Holiday Rating:

A wonderful authentic experience

Our itinerary was well put together and all the arrangements worked like clockwork. Along the way, we savoured an authentic experience of Sri Lanka.

Our itinerary was well put together and all the arrangements worked like clockwork. Along the way, we savoured an authentic experience of Sri Lanka.

Rating for tour operator:

Its all in their name, Experience Travel, offering an authentic experience.

Experience Travel Group responded to this review on 08 Mar 2018:

Hi Jenny,

I'm so pleased that you enjoyed being back in Asia again - thank you for your lovely feedback.

Best Wishes,
Holly

Experience Travel Group responded to this review on 08 Mar 2018:

Thank you Jenny!

Best Wishes,
Holly

Experience Travel Group by Ken, 7 Mar 2018
Holiday Rating:

Sri Lanka the most beautiful island in Asia

We travelled to Sri Lanka on a highlights tour. This was the first exotic holiday for a while so we were slightly apprehensive. There was no need as this was the most beautiful varied and interesting island to visit and completely safe. We had had a wonderful time and would visit again to visit other areas of the island. Our highlight was joining in a Poya Day celebration in Colombo on our last night. Elephants, dancers and rhythmic drummers ...

We travelled to Sri Lanka on a highlights tour. This was the first exotic holiday for a while so we were slightly apprehensive. There was no need as this was the most beautiful varied and interesting island to visit and completely safe. We had had a wonderful time and would visit again to visit other areas of the island. Our highlight was joining in a Poya Day celebration in Colombo on our last night. Elephants, dancers and rhythmic drummers it was such an amazing experience of another culture

Rating for tour operator:

Experience travel group - they were professional, knowledgeable, reliable - we were in very safe hands. They listened to our requirements and provide what we wanted and more.

Experience Travel Group responded to this review on 07 Mar 2018:

Hi Sue,

I'm so pleased to hear that you had such a lovely time and that your final night was one to remember!

Best Wishes
Holly

Experience Travel Group responded to this review on 07 Mar 2018:

Thanks you very much for your kind feedback Sue.

Best Wishes,
Holly

Experience Travel Group by Lucy, 1 Mar 2018
Holiday Rating:

Fabulous well planned varied holiday

amazing experience

amazing experience

Rating for tour operator:

No problems at all, the holiday was exactly as we wished fpr...perfect

Experience Travel Group responded to this review on 01 Mar 2018:

Thank you, I'm delighted you had a fabulous time! Best wishes Sara

Experience Travel Group responded to this review on 01 Mar 2018:

Great to hear! Best wishes Sara

Experience Travel Group by Iain, 1 Mar 2018
Holiday Rating:

Perfect

15 days experiencing Vietnam from north to south

15 days experiencing Vietnam from north to south

Rating for tour operator:

Experience Travel designed and delivered the perfect itinerary and experience for our preferences and requirements

Experience Travel Group responded to this review on 01 Mar 2018:

Hi Iain,

It was so lovely to hear that you and Fiona had such a lovely holiday and that it was just the right balance of experiences vs. time to relax and wander.

I hope to organise a holiday for you again in the near future!

Best Wishes, Holly

Experience Travel Group by Nick, 28 Feb 2018
Holiday Rating:

Extremely enjoyable holiday

Very interesting to learn about the history of the country and the ruins in the cultural triangle. Also the different crops grown in various areas of the country. The accommodation was of high quality and the staff were very helpful. Also interesting to learn about the dreadful damage the tsunami did and how the people are recovering from the losses of life and destruction to the buildings.

Very interesting to learn about the history of the country and the ruins in the cultural triangle. Also the different crops grown in various areas of the country. The accommodation was of high quality and the staff were very helpful. Also interesting to learn about the dreadful damage the tsunami did and how the people are recovering from the losses of life and destruction to the buildings.

Rating for tour operator:

Service we received from start to finish was excellent and we were made to feel that we were being treated as individuals. Nothing was too much trouble for them.

Experience Travel Group responded to this review on 28 Feb 2018:

I am so glad you enjoyed your holiday and appreciated our recommendations for the accommodation. It's lovely to hear the hotels and staff delivered as expected. Thank you for your feedback, best wishes Sara

Experience Travel Group responded to this review on 28 Feb 2018:

Thank you for your feedback Nick. So lovely to hear. Best wishes Sara

Essential Rajasthan & Taj Mahal by The travellers, 28 Feb 2018
Holiday Rating:

Incredible India

We visited New and Old Delhi, Agra, Jaipur, Fort Barli, Pune and Goa. Everywhere we went was a different experience and so interesting to learn about another country's culture and customs. The food was tasty and you didn't have to eat anything too spicy. We had a driver for the first week and several different guides who helped us to explore the different cities and to make the most of our time there. We had a good mix of sight seeing and down ...

We visited New and Old Delhi, Agra, Jaipur, Fort Barli, Pune and Goa. Everywhere we went was a different experience and so interesting to learn about another country's culture and customs. The food was tasty and you didn't have to eat anything too spicy. We had a driver for the first week and several different guides who helped us to explore the different cities and to make the most of our time there. We had a good mix of sight seeing and down time so we didn't end up too frazzled by the end of the holiday. It was a good idea to have a few days relaxation at the end of the trip to really unwind. An amazing holiday.

Rating for tour operator:

Experience Travel were extremely efficient in booking our holiday. All travel arrangements went very smoothly and we were met by an agent at each stage of our journey around India. Nothing was too much trouble. We had specific needs and these were noted and accommodated.

Experience Travel Group responded to this review on 28 Feb 2018:

Dear Caroline

I'm delighted to hear you had such a great! Thank you for this lovely review and for the really detailed feedback you sent back to us, much appreciated.

We hope to hear from you again soon.

James & The ETG Team

Experience Travel Group by Keith, 26 Feb 2018
Holiday Rating:

A great holiday organised and delivered by ETG

3 weeks in Sri Lanka seeing all aspects of this magical country, History, Wildlife, beaches and towns, as well as wonderful hotels and tasty food.

3 weeks in Sri Lanka seeing all aspects of this magical country, History, Wildlife, beaches and towns, as well as wonderful hotels and tasty food.

Rating for tour operator:

Excellent preparation. Great people on the ground and a real desire from everyone we met for us to have a good experience

Experience Travel Group responded to this review on 05 Mar 2018:

Hi Keith,

Thank you so much for your lovely feedback and it's brilliant to hear that you had a great time in Sri Lanka! I look forward to hearing more about the trip.

Kind regards,
Toni

Experience Travel Group by Mrs L L 18, 25 Feb 2018
Holiday Rating:

Excellent

We had a fantastic two week holiday touring Sri Lanka by car, bicycle and train. We visited many cultural sights and climbed Sigiriya, saw a great deal of wildlife, animals, birds and met farmers and saw crops being grown. Trekked through the tea estates in the mountains, experienced cities and country life, bustling and lively places and true tranquility.

We had a fantastic two week holiday touring Sri Lanka by car, bicycle and train. We visited many cultural sights and climbed Sigiriya, saw a great deal of wildlife, animals, birds and met farmers and saw crops being grown. Trekked through the tea estates in the mountains, experienced cities and country life, bustling and lively places and true tranquility.

Rating for tour operator:

Experience travel organised an excellent and varied itinerary for us to get to know the 'real' Sri Lanka with a mixture of cultural and rural experiences, safaris and treks.

Experience Travel Group responded to this review on 01 Mar 2018:

I am delighted you has such a fantastic time. Best wishes Sara

Experience Travel Group responded to this review on 01 Mar 2018:

Thank you for your feedback. It's much appreciated and I am so glad you enjoyed the varied experiences. Best wishes Sara