AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by Intrepid traveller, 7 Feb 2019
Holiday Rating:

Sri Lanka, practically perfect

Part tour and then beach stay at the end. Incredible country that we were privileged to see in many different ways through our guide and the other guides and drivers we met.

Part tour and then beach stay at the end. Incredible country that we were privileged to see in many different ways through our guide and the other guides and drivers we met.

Rating for tour operator:

Experience Travel Group listened to what I wanted to experience and incorporated everything into our itinerary. They got the mix of accommodation just right, from the tent experience to the more superior hotel.

Experience Travel Group responded to this review on 08 Feb 2019:

Hi Margaret, thank you so much for your lovely feedback. It's brilliant to hear you had a such a great time in Sri Lanka and I am looking forward to hearing more about the trip. Best wishes, Toni

Experience Travel Group by Sandino, 5 Feb 2019
Holiday Rating:

Exploring Laos

A wonderful 3 week odyssey through some of the lesser known areas of laos and south east asia

A wonderful 3 week odyssey through some of the lesser known areas of laos and south east asia

Rating for tour operator:

Our tour operator was excellent in every respect

Experience Travel Group responded to this review on 11 Feb 2019:

Hi Tony

Great to hear you had a third successful trip with ETG. Look forward to planning your return to south India soon!

All the best

James & ETG

Essential Sri Lanka - Deluxe by Mick H, 5 Feb 2019
Holiday Rating:

Private tour of Sri Lanka.

Touring around Sri Lanka: 10 locations in three weeks. Private chauffeur/driver for the first two weeks. Everything was superb: hotels, driver, food, itinerary.

Touring around Sri Lanka: 10 locations in three weeks. Private chauffeur/driver for the first two weeks. Everything was superb: hotels, driver, food, itinerary.

Rating for tour operator:

We selected Experience Travel on the basis of experience and knowledge of Sri Lanka, together with their flexibility to change the itinerary according to our wishes. All this proved to be the case, and they made great suggestions of tours and excursions we could do.

Experience Travel Group responded to this review on 05 Feb 2019:

Hi Mick,

Thanks for your feedback, it really sounds like you fell in love with Sri Lanka! I am so pleased you enjoyed your holiday and if we can ever help in the future do let us know.

Becky

Experience Travel Group by JS , 25 Jan 2019
Holiday Rating:

Experts in Experiences

A fabulous touring holiday tailor made for us by Experience Travel

A fabulous touring holiday tailor made for us by Experience Travel

Rating for tour operator:

Experience Travel have the most informative website. Leaving me in no doubt that they know exactly how to tailor make a holiday.

Experience Travel Group responded to this review on 27 Jan 2019:

Thank you Julia, I am delighted you had such a fabulous holiday! Best wishes Sara

Borneo, Java and Bali by Kaz, 25 Jan 2019
Holiday Rating:

Malaysia adventure and Borneo paradise.

A fabulous itinerary organised to see both the east and West of Malaysia by Experience travel. They found an absolutely paradise island in Borneo to spend our relaxing week in.

A fabulous itinerary organised to see both the east and West of Malaysia by Experience travel. They found an absolutely paradise island in Borneo to spend our relaxing week in.

Rating for tour operator:

James was extremely helpful and innovative in organising a holiday for myself and three children and my husband with MS. He was patient and efficient when discussing our ideas.

Experience Travel Group responded to this review on 28 Jan 2019:

Dear Karen,

Really delighted to hear that you all had such a great holiday. I'll make sure to pass your comments onto James too - he'll be delighted.

We very much hope to help you again.

Kind regards,

Sam Clark
Co-founder & MD

Cambodia Explorer by Debbie, 16 Jan 2019
Holiday Rating:

An excellent insight into Cambodian history and culture.

A multi- centre tour of Cambodia, taking in ancient temples, modern cities and beautiful countryside. Excellent hotels and knowledgeable guides made it a truly enjoyable experience.

A multi- centre tour of Cambodia, taking in ancient temples, modern cities and beautiful countryside. Excellent hotels and knowledgeable guides made it a truly enjoyable experience.

Rating for tour operator:

Experience Travel were excellent at listening to our holiday likes and dislikes, and planning a suitable itinerary. Our travel consultant Becky was always very quick to respond, and has an excellent knowledge of the country. All the arrangements went very smoothly.

Experience Travel Group responded to this review on 23 Jan 2019:

Hi Debbie,

Thanks for your feedback and kind words. Cambodia is an often overlooked country so it was a pleasure to put together such an exciting two week trip there.

Thank you as well for travelling with us for a second time, hopefully we can help with many more holidays for you in the future.

Becky

Essential Sri Lanka - Deluxe by SJS, 16 Jan 2019
Holiday Rating:

Fabulous Sri Lanka

We holidayed in Sri Lanka for 14 nights and had the most wonderful time

We holidayed in Sri Lanka for 14 nights and had the most wonderful time

Rating for tour operator:

Experience travel group, the service and support were fabulous all round

Experience Travel Group responded to this review on 16 Jan 2019:

Thanks so much Sam, I am delighted you had such a wonderful time. We look forward to you travelling with Experience Travel group again in the future. Best wishes Sara

Cambodia and Vietnam Classic by Jo, 14 Jan 2019
Holiday Rating:

Adventure

Family holiday to Cambodia and Vietnam

Family holiday to Cambodia and Vietnam

Rating for tour operator:

Experience Travel Group. Knowledgeable company with fantastic customer care.

Experience Travel Group responded to this review on 16 Jan 2019:

Hi Jo

Thanks for your feedback, it sounds like you had a fab holiday. I am so pleased you had a good time and that the trip was memorable for all the right reasons!

Becky

Experience Travel Group by Helen (Auckland, NZ), 13 Jan 2019
Holiday Rating:

An awesome Sri Lanka adventure

A tour of Sri Lanka including beaches, mountains, tea plantations, culture, safari and local experiences. Wonderful food, a perfect climate, spectacular scenery and the warmest, friendliest people you could hope to meet.

A tour of Sri Lanka including beaches, mountains, tea plantations, culture, safari and local experiences. Wonderful food, a perfect climate, spectacular scenery and the warmest, friendliest people you could hope to meet.

Rating for tour operator:

ETG provided a fantastic all round service including the Vamoos app, great information and second to none advice.

Experience Travel Group responded to this review on 14 Jan 2019:

Hi Helen, thank you so much for your lovely feedback and it'd great to hear you had such a brilliant time in Sri Lanka. If we can be of any help in the future please don't hesitate to get in touch. Best wishes, Toni

Experience Travel Group by Doctor Dan, 11 Jan 2019
Holiday Rating:

Cambodia tour

A tour of Ankgor Wat and other temples in the area, with opportunities to see some of daily life in Cambodia.

A tour of Ankgor Wat and other temples in the area, with opportunities to see some of daily life in Cambodia.

Rating for tour operator:

Experience Travel did a find job. The local tour operator was also helpful. Super English-speaking guide

Experience Travel Group responded to this review on 16 Jan 2019:

Thanks very much for the positive comments Daniel

I'm so pleased you had a great time and look forward to planning yuor next trip!

Best wishes, David