AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by Kate O, 24 Feb 2019
Holiday Rating:

A truly memorable experience

The most incredible experience. From the moment we landed, we knew we were in good hands! Everything was organised so well and we won’t forget all the lovely people we have met. Thank you Holly for all your help and for answering our many many questions. I just wish we could do it all again!

The most incredible experience. From the moment we landed, we knew we were in good hands! Everything was organised so well and we won’t forget all the lovely people we have met. Thank you Holly for all your help and for answering our many many questions. I just wish we could do it all again!

Rating for tour operator:

Very professional, friendly operator. Extremely knowledgable about the country and passionate about organising the most perfect holiday for us.

Experience Travel Group responded to this review on 26 Feb 2019:

Hi Kate & Huw

Thank you so much for your kind feedback, I'm really delighted you had an enjoyable trip! It was a pleasure to help organise for you, and I'm very pleased that your guide Shirley helped to make your experience in Sri Lanka such an enjoyable one.

I do hope we can work together in the future on more holidays to Asia.

Best Wishes
Holly

Sri Lanka Laid Back - Deluxe by Lyn , 23 Feb 2019
Holiday Rating:

An absolute gem of a holiday

My sister and I had the loveliest time exploring Sri Lanka. Our guide Saman Kaluarachchi was excellent, so knowledgeable and enthusiastic. I loved the birds and creatures and he was always on the ball to show me new sightings. The canal cycle ride was the best ever fun but climbing Sigiriya the absolute highlight. All our hotels were special, serice always excellent, food SO good.....and what surprised me most was how safe I felt when wandering ...

My sister and I had the loveliest time exploring Sri Lanka. Our guide Saman Kaluarachchi was excellent, so knowledgeable and enthusiastic. I loved the birds and creatures and he was always on the ball to show me new sightings. The canal cycle ride was the best ever fun but climbing Sigiriya the absolute highlight. All our hotels were special, serice always excellent, food SO good.....and what surprised me most was how safe I felt when wandering around on my own.

Rating for tour operator:

Professional, personable, nothing too much trouble.

Experience Travel Group responded to this review on 18 Mar 2019:

Hi Lyn -

Thank you so much for taking the time to tell us about your holiday! It is so nice to hear how much you loved your time in Sri Lanka and Saman will be so pleased to hear that you enjoyed your time with him so much.

Thanks again,

Lauren

Sri Lanka Laid Back - Deluxe by MRG, 18 Feb 2019
Holiday Rating:

Exploring Sri Lanka and Relaxing on the Souh Coast

We spent 2 weeks in Srl Lanka.The first week was spent travelling and touring with our own guide and the last few days were spent relaxing on the beach. We stayed in very small hotels as requested which were all fabulous.We were able to see al the main sights we had mentioned , as well as many extras with our fabulous guide!

We spent 2 weeks in Srl Lanka.The first week was spent travelling and touring with our own guide and the last few days were spent relaxing on the beach. We stayed in very small hotels as requested which were all fabulous.We were able to see al the main sights we had mentioned , as well as many extras with our fabulous guide!

Rating for tour operator:

Our holiday was tailor made to what we wanted to see and do!

Experience Travel Group responded to this review on 04 Mar 2019:

Dear Maria,

So pleased to hear you had a fabulous holiday! We think the impromptu stops along the way and the small personal hotels are so important! We hope to hear from you again for a trip to another of the countries in which we specialise.

Regards,

Sam
Co-founder & MD

Experience Travel Group by Mr P M 18, 12 Feb 2019
Holiday Rating:

Wonderful colourful and interesting holiday

We loved the people, landscape and culture of the whole country and learned so much about Vietnam

We loved the people, landscape and culture of the whole country and learned so much about Vietnam

Rating for tour operator:

Very friendly, experienced and enthusiastic

Experience Travel Group responded to this review on 16 Feb 2019:

Hi Peter,

It was great to hear that you had an enjoyable holiday. It sounds like it was a brilliant trip!
I'm looking forward to discussing plans for Cambodia with you in the future.

Best Wishes,
Holly

Myanmar Encompassed by Glenelg Kyloes, 12 Feb 2019
Holiday Rating:

Wonderfully put together holiday.

Spent just over three weeks travelling round Myanmar staying at eight different locations on a fantastic holiday put together for us by Holly at E.T.G.

Spent just over three weeks travelling round Myanmar staying at eight different locations on a fantastic holiday put together for us by Holly at E.T.G.

Rating for tour operator:

Put together a fantastic itinerary for us and which ran like clockwork from our first approach to them to every mode of transport, guides, planned trips and hotels. Cannot recommend Experience Travel Group highly enough as they were fantastic in all aspects .

Experience Travel Group responded to this review on 16 Feb 2019:

Hi John,

Thank you for your kind feedback, I'm delighted you had such a great holiday in such a special country.

I look forward to working with you again in future!

Best Wishes
Holly

Undiscovered Northern Kerala by Wilmsie, 12 Feb 2019
Holiday Rating:

Kerala and Karnataka Wildlife

A wonderful first experience of India, with lots of variety of landscapes, exciting wildlife and excellent accommodation.

A wonderful first experience of India, with lots of variety of landscapes, exciting wildlife and excellent accommodation.

Rating for tour operator:

Produced an excellent personalised itinerary based on our requirements. The staff in India & London were excellent, being knowledgeable and looking after our every need

Experience Travel Group responded to this review on 16 Feb 2019:

Dear David

Thanks for this lovely feedback, great to hear your first experience of India was so special. Northern Kerala is such a beautiful and quiet part of the world.

Look forward to hearing from you about more adventures to South East Asia.

All the best

James & the ETG Team

Experience Travel Group by Ann, 10 Feb 2019
Holiday Rating:

Wonderful, wonderful, wonderful!

We spent 11 days in Sri Lanka followed by 7 in the Maldives.

We spent 11 days in Sri Lanka followed by 7 in the Maldives.

Rating for tour operator:

Experience Travel provided an expert, efficient, bespoke service from beginning to end. We needed a little more than most from our holiday as I had been born in Sri Lanka and was on a mission to get back to where my life began! My dream came true thanks to many people both in this country and in Sri Lanka. Can't recommend Experience Travel highly enough.

Experience Travel Group responded to this review on 05 Mar 2019:

Dear Ann,

What a lovely review! Thank you. We loved putting this holiday together and seeing the pictures from your trip. The whole office in London and our colleagues in Sri Lanka, were touched by them!

Best,

Sam
Co-founder & MD

Experience Travel Group by caro, 10 Feb 2019
Holiday Rating:

Entertaining and interesting

We travelled around Sri Lanka for 3 weeks. Great fun, very interesting, such diverse scenery and amazing culture

We travelled around Sri Lanka for 3 weeks. Great fun, very interesting, such diverse scenery and amazing culture

Rating for tour operator:

Experience Travel Group

Experience Travel Group responded to this review on 04 Mar 2019:

Hi Jane, thank you for your lovely feedback and its brilliant to hear you had such a great time in Sri Lanka! We look forward to working with you again soon. Best wishes, Toni

Cambodia and Vietnam Classic by Bev, 9 Feb 2019
Holiday Rating:

Loved every moment

Wow what a surspise , the hotels were great friendly helpful , the guides were just excellent and enthusiastic about their country and proud enjoyed spending time with them Both countries surpassed our expectations would definitely go back more to explore and experience.

Wow what a surspise , the hotels were great friendly helpful , the guides were just excellent and enthusiastic about their country and proud enjoyed spending time with them Both countries surpassed our expectations would definitely go back more to explore and experience.

Rating for tour operator:

Listen to our needs and the budget we had , we were amazed at what was delivered

Experience Travel Group responded to this review on 11 Feb 2019:

Hi Bev

Great to hear you had such a fantastic time and were so pleased with the guides we picked for you.

Look forward to hearing from you about your holiday to India!

All the best

James & ETG

Essential Sri Lanka - Deluxe by suejb, 8 Feb 2019
Holiday Rating:

Memorable Sri Lanka

We spent a fantastic two weeks touring Sri Lanka. We had a brilliant chauffeur guide who helped us understand a little about this beautiful, complex country and really enjoyed cycling through sleepy villages, walking in misty hills and learning to cook hoppers and curry. Just wonderful.

We spent a fantastic two weeks touring Sri Lanka. We had a brilliant chauffeur guide who helped us understand a little about this beautiful, complex country and really enjoyed cycling through sleepy villages, walking in misty hills and learning to cook hoppers and curry. Just wonderful.

Rating for tour operator:

Experience Travel Group really listened to what we wanted to get out of our holiday. Our agent asked detailed questions to help us narrow down our options and came up with good suggestions for us to think about. They devised an itinerary for us which was both fun and interesting and made all the travelling happen seamlessly. The information they gave us was clear and accessible and the Vamoos app which contained all our holiday information, was useful and informative. we would use them again.

Experience Travel Group responded to this review on 11 Feb 2019:

Hi Sue

I am delighted to hear that you enjoyed your trip and everything went smoothly. I look forward to speaking to you this week to find out more but we really appreciate the review.

Kind Regards

Nick