AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 746
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 784
Reviews Accepted: 783
Reviews Rejected: 1
783 reviews
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Experience Travel Group by alehel, 30 Mar 2018
Holiday Rating:

magical sri lanka

beautiful country, friendly people and great sites. Experience Travel Group matched our needs and provided a tailor made trip that could not be faulted

beautiful country, friendly people and great sites. Experience Travel Group matched our needs and provided a tailor made trip that could not be faulted

Rating for tour operator:

Experience travel group provided a perfect holiday - well informed, planned and organised - well matched to our needs and interests. highly recommend.

Experience Travel Group responded to this review on 09 Apr 2018:

Hi Helen, thank you so much for posting this lovely feedback. It's great to hear you enjoyed Sri Lanka and that the holiday went perfectly! I look forward to hearing more about it. Best wishes, Toni

Experience Travel Group by Rocco, 26 Mar 2018
Holiday Rating:

Excellent

A 14 day discovery of the south of Sri Lanka

A 14 day discovery of the south of Sri Lanka

Rating for tour operator:

First class service from start to finish

Experience Travel Group responded to this review on 26 Mar 2018:

Hi Melvin,

Thank you for your kind feedback - I very much enjoyed hearing all about your holiday earlier today. I hope that we can help with another holiday to Asia in the future.

All the best, Holly

Experience Travel Group by Mick, 25 Mar 2018
Holiday Rating:

Fantastic holiday in Sri Lanka

Sri Lanka is a beautiful country with lovely warm and friendly people. We would definitely recoccomend it to others

Sri Lanka is a beautiful country with lovely warm and friendly people. We would definitely recoccomend it to others

Rating for tour operator:

Sara and the in country team at Experience Travel in Sri Lanka made our holiday perfect and one that we will remember for many years.

Experience Travel Group responded to this review on 26 Mar 2018:

I am so glad you enjoyed this magical country and had a fantastic time! Best wishes Sara

Experience Travel Group responded to this review on 26 Mar 2018:

Thank you so much for your feedback Mick. I am delighted that your holiday was so memorable. Best wishes Sara

Experience Travel Group by Fox Mario, 20 Mar 2018
Holiday Rating:

Tour of Sri Lanka

Two weeks travelling in Sri Lanka. Included culture, hill country, safari and seaside town

Two weeks travelling in Sri Lanka. Included culture, hill country, safari and seaside town

Rating for tour operator:

Attentive, informative, not difficult to get hold of when we had questions

Experience Travel Group responded to this review on 21 Mar 2018:

Thanks Mike. I'm glad you had a lovely time, best wishes Sara

Experience Travel Group responded to this review on 21 Mar 2018:

Thank you for your feedback Mike, great to hear. Best wishes Sara

Experience Travel Group by ClanB, 20 Mar 2018
Holiday Rating:

Fantastic trip which was just right for us

A two week special birthday trip one week touring one week relaxing. We had felt the trip organisation was very personal to our needs and the knowledge of staff was fab. Our guide in Sri Lanka was excellent and it was better than we had anticipated.

A two week special birthday trip one week touring one week relaxing. We had felt the trip organisation was very personal to our needs and the knowledge of staff was fab. Our guide in Sri Lanka was excellent and it was better than we had anticipated.

Rating for tour operator:

Great knowledge, personal experience

Experience Travel Group responded to this review on 20 Mar 2018:

I am so glad you felt that your birthday trip was special and personal! Thank you for your feedback. Best wishes Sara

Experience Travel Group responded to this review on 20 Mar 2018:

Thank you Eileen, best wishes Sara

Sri Lanka Laid Back - Deluxe by Happy Traveller, 18 Mar 2018
Holiday Rating:

Tour of Sri Lanka

Tailor made itinerary exceeded our expectations.

Tailor made itinerary exceeded our expectations.

Rating for tour operator:

Friendly, efficient, professional and knowledgeable support and service

Experience Travel Group responded to this review on 19 Mar 2018:

Hi Oliver

Thank you for your feedback, I was delighted to see that the holiday lived up to expectations. I am very much looking forward to speaking to you both and finding out more.

Thanks

Nick

Experience Travel Group by Bawa Fan, 17 Mar 2018
Holiday Rating:

Geoffrey Bawa Tour of Sri Lanka

We spent 2 weeks exploring the architecture and design of Geoffrey Bawa, and the history of Sri Lanka. We had an extremely helpful and knowledgeable guide who's depth of information and perceptive engagement with us, meant we felt we gained a real in-depth insight into the place and its history.

We spent 2 weeks exploring the architecture and design of Geoffrey Bawa, and the history of Sri Lanka. We had an extremely helpful and knowledgeable guide who's depth of information and perceptive engagement with us, meant we felt we gained a real in-depth insight into the place and its history.

Rating for tour operator:

Experience travel gave us consistent, professional and helpful advice and information from the first phone call, until our airport drop-off to come home.

Experience Travel Group responded to this review on 20 Mar 2018:

Dear Stephanie,

Thank you so much for posting this review. Exploring Bawa's architecture is a great way to gain an insight into Sri Lanka as well as modern architecture! We appreciate your posting this review and we would very much appreciate it if you could recommend our service to others!

Regards,

Sam

Experience Travel Group by Gill, 17 Mar 2018
Holiday Rating:

Had a great time

Spent 2 weeks travelling round Sri Lanka. Went on Safari, river cruise and whale watching. Boutique hotels were well run and all staff very friendly and hospitable. Food everywhere was excellent.

Spent 2 weeks travelling round Sri Lanka. Went on Safari, river cruise and whale watching. Boutique hotels were well run and all staff very friendly and hospitable. Food everywhere was excellent.

Rating for tour operator:

Organised a great trip

Experience Travel Group responded to this review on 17 Mar 2018:

Thank you Gillian, I am so glad you had such a great time and enjoyed all the boutique hotels you stayed at. Best wishes Sara

Experience Travel Group responded to this review on 17 Mar 2018:

Thank you, best wishes Sara

Experience Travel Group by Medwyn, 17 Mar 2018
Holiday Rating:

City and beach holiday

We visited Singapore and Penang in Malaysia to sample the experiences in both cities followed by a week in Langkawi chilling out

We visited Singapore and Penang in Malaysia to sample the experiences in both cities followed by a week in Langkawi chilling out

Rating for tour operator:

We have used experience travel on five occasions and feel they have a great understanding of the Far East market. They produce great itinaries and a really good personal experience

Experience Travel Group responded to this review on 19 Mar 2018:

Hi Medwyn,

Thank you so much for your feedback and for all your support over the years! I am so pleased you had another good holiday and we look forward to organising another trip for you and Iola in the future.

Best,

Lauren

Experience Travel Group by PaulineH, 16 Mar 2018
Holiday Rating:

An individually designed itinerary

Excellent tour of Tamil Nadu covering most of the main points of interest at a relaxed pace. None of the places we stayed at were disappointing. Ambience,accommodation,staff & food all very good It was also enhanced by having an excellent driver who was full of information, often stopping off to show us round local markets etc. We very quickly developed an excellent rapport with him & enjoyed his company.

Excellent tour of Tamil Nadu covering most of the main points of interest at a relaxed pace. None of the places we stayed at were disappointing. Ambience,accommodation,staff & food all very good It was also enhanced by having an excellent driver who was full of information, often stopping off to show us round local markets etc. We very quickly developed an excellent rapport with him & enjoyed his company.

Rating for tour operator:

This isn’t the first time we have used Experience Travel & every time they have quickly understood the type of experience we are looking for & helped us arrange an excellent holiday. Will certainly be contacting them soon to start planning our return to India next year

Experience Travel Group responded to this review on 20 Mar 2018:

Dear Pauline,

It was great to have you back with us again and so pleased that you had a lovely trip again. We're really excited by the possibilities of Tamil Nadu as a little known destination. Thank you so much for choosing to travel with us again and for taking the time to post this review.

Best,

Sam Clark
Co-founder & MD