AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by Alan D, 12 Mar 2019
Holiday Rating:

Tour of Sri Lanka

We had a two-week holiday visiting ancient sites, hill country, tea plantations, the coast and the capital. We were impressed by the variety of landscapes and attractions in this relatively small country. Using a private chauffeur/guide allowed us to tailor the holiday to our requirements.

We had a two-week holiday visiting ancient sites, hill country, tea plantations, the coast and the capital. We were impressed by the variety of landscapes and attractions in this relatively small country. Using a private chauffeur/guide allowed us to tailor the holiday to our requirements.

Rating for tour operator:

Experience Travel provided a professional service with their area knowledge and good communication.

Experience Travel Group responded to this review on 12 Apr 2019:

Hi Alan, thank you so much for your lovely feedback. It's great to hear you had such a lovely time in Sri Lanka and I hope it inspires a trip to go back in the future! Best wishes, Toni

Sri Lanka Laid Back - Deluxe by SusieL, 10 Mar 2019
Holiday Rating:

Wonderful relaxing holiday experience

A week spent in the beautiful country of Sri Lanka. Sunshine, fantastic local food and wonderful service. What else could you want?

A week spent in the beautiful country of Sri Lanka. Sunshine, fantastic local food and wonderful service. What else could you want?

Rating for tour operator:

Experience Travel Group always manages to tailor make the perfect holiday for us whilst removing all the stress and worry. We are never disappointed.

Experience Travel Group responded to this review on 11 Mar 2019:

Hi Sue

Thank you for your kind review and for travelling with us once again, I look forward to planning trip number 10 soon!

I am delighted to hear that the holiday provided the relaxation that you were looking for.

Kind Regards

Nick

Thailand Family Experience by Jules, 6 Mar 2019
Holiday Rating:

Fabulous holiday in SE Asia

We combined busy Bangkok, a visit to the River Kwai, a week on Ko Yao Noi, 2 weeks on Star Clipper exploring Thai Islands and coastal Malaysia, culminating with a few days in Singapore.

We combined busy Bangkok, a visit to the River Kwai, a week on Ko Yao Noi, 2 weeks on Star Clipper exploring Thai Islands and coastal Malaysia, culminating with a few days in Singapore.

Rating for tour operator:

They took time to find out what we wanted from our holiday and our likes and dislikes. I would rate Very Good if available.

Experience Travel Group responded to this review on 18 Mar 2019:

Hi Julia,

Thanks so much for your feedback and for chatting on the phone last week. I am so pleased you had such a good time. If we can ever help with other parts of Asia do let us know.

Becky

Sri Lanka Laid Back - Deluxe by J&M, 5 Mar 2019
Holiday Rating:

A great taster for what Sri Lanka has to offer.

We spent three weeks in Sri Lanka staying in five different locations. Each place was different and gave us a good insight into many aspects of the country. As a result we will probably go back to explore further.

We spent three weeks in Sri Lanka staying in five different locations. Each place was different and gave us a good insight into many aspects of the country. As a result we will probably go back to explore further.

Rating for tour operator:

This is oue secind trip wirh Experience Travel Group. They provide expert advuce and bespoke holidays exceedung expectations.

Experience Travel Group responded to this review on 05 Mar 2019:

Hi John,

Thanks for your kind words and feedback. I am so pleased you enjoyed your second trip with us. We would love to help you explore more of Sri Lanka in the future, just let us know how we can help!

Thanks,

Becky

Cambodia Explorer by John Cheltenham, 4 Mar 2019
Holiday Rating:

Wonderful Cambodia tour

Took a private tour (car, guide and driver) flying into Siem Reap, and out from Phnom Penh. Temples of Angkor archeological park, highlights of Battamban and Phnom Penh, also a few days relaxation by the beach. Well organised, itinerary tailored to our abilities and interests, small mid-range hotels which all exceeded our expectations. Overall just a brilliant eleven days.

Took a private tour (car, guide and driver) flying into Siem Reap, and out from Phnom Penh. Temples of Angkor archeological park, highlights of Battamban and Phnom Penh, also a few days relaxation by the beach. Well organised, itinerary tailored to our abilities and interests, small mid-range hotels which all exceeded our expectations. Overall just a brilliant eleven days.

Rating for tour operator:

James at experience travel took the time to understand our requirements and suggested an itinerary, which we discussed at length and made a few changes, resulting in the perfect trip for my wife and I

Experience Travel Group responded to this review on 05 Mar 2019:

Dear John,

That's so good to hear. A really interesting shorter trip in Cambodia. Thank you very much for taking the time to write this review. Hope to hear from you again!

Regards,

Sam
Co-founder & MD

Undiscovered Northern Kerala by Colrob, 4 Mar 2019
Holiday Rating:

A return to Kerala

We thoroughly enjoyed our Kerala experience with a variety of experiences, gentle friendly people and good places to stay

We thoroughly enjoyed our Kerala experience with a variety of experiences, gentle friendly people and good places to stay

Rating for tour operator:

Experience Travel take amazing care to ensure your holiday is tailor made to suit your every wish. The staff are very friendly and work hard to ensure they provide a holiday of a life time!

Experience Travel Group responded to this review on 05 Mar 2019:

Hi Colin,

Thank you so much for coming back to us again! We're so pleased you had another great trip. Kerala is such a great destination: constantly surprising to us too. Looking forward to discussing your next plans!

Best,

Sam
Co-founder & MD

Essential Rajasthan & Taj Mahal by Louise, 2 Mar 2019
Holiday Rating:

Finding the real India

A time of variety and marked contrasts, enabling us to glimpse the culture, lifestyle and wildlife of this rapidly changing country. The local foods and customs were much enjoyed and being able to meeti with people in their homes provided insight into a different way of living.

A time of variety and marked contrasts, enabling us to glimpse the culture, lifestyle and wildlife of this rapidly changing country. The local foods and customs were much enjoyed and being able to meeti with people in their homes provided insight into a different way of living.

Rating for tour operator:

They listened to our preferences and requirements and delivered the perfect holiday, including all the variety and interesting elements we had requested. What's more, transport and communications worked like clockwork and we didn't waste a minute of precious time. This was the holiday of a lifetime and we could not fault the service provided by Experience Travel Group.

Experience Travel Group responded to this review on 04 Mar 2019:

Dear Ruth

Thanks very much for this lovely review. We're delighted you had such a great time in India and got to experience local customs and food and other experiences.

Look forward to hearing from you again in the future.

James & ETG

Experience Travel Group by C&K, 2 Mar 2019
Holiday Rating:

Tailor made 17 day trip to India

We had a bespoke package put together to include visits to major sights plus some special excursions (cycling for me) and Yoga for my wife and also Indian cooking classes together

We had a bespoke package put together to include visits to major sights plus some special excursions (cycling for me) and Yoga for my wife and also Indian cooking classes together

Rating for tour operator:

Lots of local knowledge about India coupled with ability to tailor packages to specific requirements.

Experience Travel Group responded to this review on 04 Mar 2019:

Hi Colin

Delighted you and Karen had such a great time and we were able to include the special experiences for you - the cycling and yoga pictures look fantastic!

Hope to hear from you guys again soon.

All the best

James & ETG

Sri Lankan Family Adventure by Tamg75, 27 Feb 2019
Holiday Rating:

Sri Lankan adventure making memories!

A 10 day mini tour with small children in tow; dipping our toes into family adventures a little further afield! A train journey from Columbo towards galle kicked off the holiday... onto Ahangama to the beautiful Cantaloupe house.... Lalu’s hideaway and a visit to Ude Walalwa nation park... then to the beautiful Nisala Arana for a few days of r and r. Along the way, we experienced great trips, lovely food, exciting encounters with wildlife ...

A 10 day mini tour with small children in tow; dipping our toes into family adventures a little further afield! A train journey from Columbo towards galle kicked off the holiday... onto Ahangama to the beautiful Cantaloupe house.... Lalu’s hideaway and a visit to Ude Walalwa nation park... then to the beautiful Nisala Arana for a few days of r and r. Along the way, we experienced great trips, lovely food, exciting encounters with wildlife and fascinating Sri Lankan culture.

Rating for tour operator:

Experience travel’s team knowledge of the country was amazing. A very professional, helpful and easy process when deciding upon itinery

Experience Travel Group responded to this review on 28 Feb 2019:

Hi Tamsin,

Thanks so much for your feedback, it sounds like you and the family had a brilliant time! I am so pleased everything worked out well for you and you enjoyed the excursions we organised.

Becky

Experience Travel Group by CycleReader, 25 Feb 2019
Holiday Rating:

2 weeks in 4 locations in Sri Lanka

We covered the full range of experiences of Sri Lanka by seeing the cultural areas, the tea plantations and then some relaxation time on the beach.

We covered the full range of experiences of Sri Lanka by seeing the cultural areas, the tea plantations and then some relaxation time on the beach.

Rating for tour operator:

Experience Travel Group organised a very personal experience

Experience Travel Group responded to this review on 26 Feb 2019:

Hi Peter & Kay

It was lovely to hear about the holiday and I'm so pleased that you had the experience in Sri Lanka that you were looking for. It sounds like it was a memorable holiday.

I'm looking forward to helping with your next holiday plans to Myanmar!

Best Wishes
Holly