AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by J&T, 4 Apr 2019
Holiday Rating:

Lizards and gold, culture and critters

A first time trip to Thailand. The itinerary put together by Experience Travel Group helped us to really understand what Thailand and Thai people are about.

A first time trip to Thailand. The itinerary put together by Experience Travel Group helped us to really understand what Thailand and Thai people are about.

Rating for tour operator:

Experience Travel Group Extremely attentive to our needs. Quick and detailed responses to our questions which concluded in a fantastic itinerary, and a fantastic holiday.

Experience Travel Group responded to this review on 12 Apr 2019:

Hi Jill, thank you so much for your comments and I'm glad to hear that you had such a fantastic holiday to Thailand! It's such a beautiful destination. Best wishes, Toni

Essential Rajasthan & Taj Mahal by Queenie, 28 Mar 2019
Holiday Rating:

An Adventure in Northern India!

Our holiday exceeded our expectations on all levels. Accommodation was very varied from Home-stays to a 5* hotel. At all times we were well looked after at hotels, by our driver(s) and Guides. It was the experience we had hoped for, some of the highlights being, seeing two tigers on separate days, the Taj Mahal, and a rickshaw street food tour of Old Delhi

Our holiday exceeded our expectations on all levels. Accommodation was very varied from Home-stays to a 5* hotel. At all times we were well looked after at hotels, by our driver(s) and Guides. It was the experience we had hoped for, some of the highlights being, seeing two tigers on separate days, the Taj Mahal, and a rickshaw street food tour of Old Delhi

Rating for tour operator:

James listened to our requirements and came up with a proposed itinerary which we discussed as a group. The contents and presentation stood out from other itineraries sourced from other tour operators. James was very patient with our questions prior to the holiday and reassured us during the holiday with the uncertainty of Jet Airways.

Experience Travel Group responded to this review on 28 Mar 2019:

Hi Guys

Delighted to hear all about your Indian journey. Thanks for all the detailed feedback too.

Look forward to hearing from you about your plans for Vietnam.

All the best

James & ETG

Essential Rajasthan & Taj Mahal by Jules, 26 Mar 2019
Holiday Rating:

Great

Touring rajasthan , delhi and agra

Touring rajasthan , delhi and agra

Rating for tour operator:

Excellent

Experience Travel Group responded to this review on 26 Mar 2019:

Thank you Julia, I am delighted you had such a good time in India. Best wishes Sara

Wild Sri Lanka by Chami's chum, 26 Mar 2019
Holiday Rating:

Amazing trip - Best holiday ever

Spent 18 days in Sri Lanka - 14 days with a chauffeur guide. Visited so many fascinating sites and places. Had some memorable and unexpected experiences. Got a real 'feel' for this beautiful country and delightful people - its history, its present and its culture. Cant wait to return.

Spent 18 days in Sri Lanka - 14 days with a chauffeur guide. Visited so many fascinating sites and places. Had some memorable and unexpected experiences. Got a real 'feel' for this beautiful country and delightful people - its history, its present and its culture. Cant wait to return.

Rating for tour operator:

Tour operator - Experience Travel Group. Efficient and helpful in planning stage. Local knowledge was obvious and made for a really great time. They aim to give people memorable experiences and they certainly did that. Great attention to detail and anticipation of our needs. Had every confidence in their client care and service. Our Chauffeur Guide was brilliant - so well trained and made our holiday a huge success.

Experience Travel Group responded to this review on 26 Mar 2019:

Hi Damaris

We're so pleased that you had a fanstic trip to Sri Lanka with lots of great experiences along the way. We'll certainly pass on your comments to your Chauffeur Guide - Chami is such wonderful company - and we look forward to planning your return trip.

Best wishes

David and the ETG Team

Experience Travel Group by Marco Polo, 25 Mar 2019
Holiday Rating:

India from Delhi to Mumbai

From big cities to remote rural villages, from famous historic sites to multi-day off-the-beaten path hikes across central India! It was an awesome experience and the only bad part was leaving!

From big cities to remote rural villages, from famous historic sites to multi-day off-the-beaten path hikes across central India! It was an awesome experience and the only bad part was leaving!

Rating for tour operator:

Experience Travel was the best, We paid for great and we got excellent, as always!

Experience Travel Group responded to this review on 26 Mar 2019:

Dear Mark,

Fantastic to have your travel with us again. So pleased you had an awesome trip too - very much appreciate the review.

Best,

Sam
Co-founder & MD

Classic Vietnam Explorer by BPK, 21 Mar 2019
Holiday Rating:

Memorable Trip

Three week tour of Vietnam from Hanoi to Saigon.

Three week tour of Vietnam from Hanoi to Saigon.

Rating for tour operator:

We found Experience Travel Group to be well informed and all the arrangements worked well. Very happy with the hotel choices and activities.

Experience Travel Group responded to this review on 21 Mar 2019:

Dear Belinda

Great to hear you had such a great time exploring Vietnam. We'd love to hear back from you in the future for further trips to South East Asia.

All the best

James & ETG

Essential Rajasthan & Taj Mahal by Lawyers, 19 Mar 2019
Holiday Rating:

Exceptional

A fantastic first experience of India.

A fantastic first experience of India.

Rating for tour operator:

First class organisation and local knowledge.

Experience Travel Group responded to this review on 20 Mar 2019:

Hi Chris
Thank you for posting your feedback here and also the more detailed feedback you sent directly. We are so pleased you had a great time with all the experiences and that you really liked the driver.
Best wishes, David

Essential Rajasthan & Taj Mahal by Jinder, 18 Mar 2019
Holiday Rating:

Wonderful holiday

Amazing trip that was organised to perfection. Great tours and great hotels.

Amazing trip that was organised to perfection. Great tours and great hotels.

Rating for tour operator:

James has been outstanding in organising our holiday. We are already thinking about booking our next holiday!

Experience Travel Group responded to this review on 19 Mar 2019:

Dear Herjinder

Thanks so much for this lovely review. We're delighted you had such a great time on your first visit to India and delighted you got to experience the Golden Temple, as you wished.

Look forward to hearing from you about future visits to India.

James & The ETG Team.

Sri Lanka's Adventurous North by Joyce T, 12 Mar 2019
Holiday Rating:

A wonderful Sri Lankan experience.

We spent 20 days including flights travelling around Sri Lanka with a chauffeur guide. We stayed in eight boutique hotels, all different but all with special features. The staff were welcoming and charming. We thought the scenery was stunning and so varied. We visited so many ancient sites to see stupas and temples, we watched ceremonies, saw elephants by the roadside, tasted delicious food, lazed by several pools, climbed so many steps, saw ...

We spent 20 days including flights travelling around Sri Lanka with a chauffeur guide. We stayed in eight boutique hotels, all different but all with special features. The staff were welcoming and charming. We thought the scenery was stunning and so varied. We visited so many ancient sites to see stupas and temples, we watched ceremonies, saw elephants by the roadside, tasted delicious food, lazed by several pools, climbed so many steps, saw so much colour, took hundreds of photos. A holiday to remember.

Rating for tour operator:

Experience Travel has staff who really get to know their clients wishes and requirements. The holiday is completely tailored for you and can be adapted on a daily basis. Nothing is too much trouble. We were aware that behind the scenes a lot of planning had ensured that we received a seamless package of delight.

Experience Travel Group responded to this review on 15 Mar 2019:

Hi Marjorie
Thanks very much for taking the time to leave such wonderful feedback. It was a pleasure to create your third holiday with ETG and I look forward to planning your next one when you are ready!
Best wishes
David

Cambodia Explorer by Kit B, 12 Mar 2019
Holiday Rating:

Happy in Vietnam

A good mix of cities , beach , scenery , sites , culture and foodie experiences .

A good mix of cities , beach , scenery , sites , culture and foodie experiences .

Rating for tour operator:

Very engaged and interested .

Experience Travel Group responded to this review on 12 Mar 2019:

Hi Kit
Thanks for taking your time to leave feedback. I'm so pleased you had a great trip and that you enjoyed a real mix of experiences along the way. We look forward to arranging your next trip!
Best wishes
David