AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 746
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 784
Reviews Accepted: 783
Reviews Rejected: 1
783 reviews
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Experience Travel Group by StableC, 24 Jul 2018
Holiday Rating:

Sri Lanka and the Maldives

A wonderful experience in a beautiful country with lovely people. Our trip involved amongst others visiting Kandy, the hill country, game reserves and Galle before a few days in the Maldives.

A wonderful experience in a beautiful country with lovely people. Our trip involved amongst others visiting Kandy, the hill country, game reserves and Galle before a few days in the Maldives.

Rating for tour operator:

A well organised trip meeting our detailed requirements. The varied accommodation was of a generally high standard and met our expectations. The excellent chauffeur/guide in Sri Lanka was very caring and considerate. The resort in the Maldives was as expected.

Experience Travel Group responded to this review on 25 Jul 2018:

Hi Ian, thank you for your lovely feedback and it's brilliant to hear you had such a good time in Sri Lanka. We will certainly pass on your praise to your guide and he will be delighted to hear it. Best wishes, Toni

Experience Travel Group by Concrete Clive, 14 Jul 2018
Holiday Rating:

A fantastically well organised and run Family trip to Vietnam giving us such great fun and so many memorable experiences.

There is so much we can say. We enjoyed every minute. It was such a whirlwind trip taking in so many sights, tastes and exciting every sense. Expectations were well exceeded in every way. Above all the planned details and itinerary were accurate and realistically described. In Vietnam the people are so nice and welcoming , making us feel safe with our 16 year old Daughter.

There is so much we can say. We enjoyed every minute. It was such a whirlwind trip taking in so many sights, tastes and exciting every sense. Expectations were well exceeded in every way. Above all the planned details and itinerary were accurate and realistically described. In Vietnam the people are so nice and welcoming , making us feel safe with our 16 year old Daughter.

Rating for tour operator:

We thoroughly recommend this trip for Families who might be concerned about safety, food hygiene or anything else. Holly Newing at Experience Travel group and their Vietnam based staff, drivers and guides made this trip so good.

Experience Travel Group responded to this review on 16 Jul 2018:

Clive, I'm so pleased you had such a wonderful experience! Some of the moments you mentioned, such as the 'shotgun wedding invite(!)' and being welcomed into local homes, sound like special memories indeed. I'm also pleased you always felt safe travelling with Alice too.

Experience Travel Group responded to this review on 16 Jul 2018:

Thanks so much for your kind feedback Clive - hopefully we can help to send you on another family holiday in the future!

Essential Bali and Lombok by Pogg, 13 Jul 2018
Holiday Rating:

We lived the dream

Island hopping in Indonesia from Bali to Gilli island to sabayo and Lombok

Island hopping in Indonesia from Bali to Gilli island to sabayo and Lombok

Rating for tour operator:

Pays attention to e every detail and makes us feel safe

Experience Travel Group responded to this review on 16 Jul 2018:

Hi Paul and Brenda,

Thanks for your feedback, I am so pleased you enjoyed your adventure! Indonesia's islands are so diverse, so it is great you got to explore so many of them. The photos you sent through of the turtles, Komodo Dragons and the smoking volcano are amazing!

Becky

Beach and Wildlife: The Classic by Lady Rawdon, 2 Jul 2018
Holiday Rating:

Borneo a real adventure and experience for making memories that will get everyone talking

Truly an adventure that made the tastebuds and senses come alive. Some very sensational moments with thunderstorms raging whilst in a little boat on a croc infested river! Some memorable moments as macaque monkeys wander across your villa terrace. Some amazing moments as an alpha orangutan stares at you and bares his teeth, whilst you stand only a few metres away in the real rainforest. Borneo live the adventure.

Truly an adventure that made the tastebuds and senses come alive. Some very sensational moments with thunderstorms raging whilst in a little boat on a croc infested river! Some memorable moments as macaque monkeys wander across your villa terrace. Some amazing moments as an alpha orangutan stares at you and bares his teeth, whilst you stand only a few metres away in the real rainforest. Borneo live the adventure.

Rating for tour operator:

From the beginning Experience travel listened, engaged and translated our wishes into an itinerary that was as close to perfect as possible.

Experience Travel Group responded to this review on 02 Jul 2018:

Dear Beverley

We're delighted to hear you had such a great time in Borneo! Many thanks for your lovely feedback, it was great to hear about your orangutan story in particular!

We'd love to have the opportunity to send you away again, so please keep in touch.

All the best

James & The ETG Team

Experience Travel Group by Happy, 29 Jun 2018
Holiday Rating:

Amazing holiday in Vietnam. Great itinerary that didn’t feel rigid, nice hotel

We visited Hoi An, Hanoi and Halong Bay Morning Glory cooking class in Hoi An was great. Really good mixture of relaxation and interesting activities. We are usually independent travellers but Experience Travel nade travelling around the country easy and the guides provided lots of interesting information that we wouldn’t have been able to find out ourselves

We visited Hoi An, Hanoi and Halong Bay Morning Glory cooking class in Hoi An was great. Really good mixture of relaxation and interesting activities. We are usually independent travellers but Experience Travel nade travelling around the country easy and the guides provided lots of interesting information that we wouldn’t have been able to find out ourselves

Rating for tour operator:

Experience Travel was recommended to me by friends. They arranged a great itinerary which was complex as family members were leaving for different destinations orciuldconfirm if they could come or not until nearer the trip but this didn’t phase them. We were given ouritinery on different formats including an App Which was great. The trip ran smoothly with all the transfers in place at the right times and places. Would definitely recommend.

Experience Travel Group responded to this review on 29 Jun 2018:

Hi Amanda

Thank you for taking the time to leave your feedback here. I know when we spoke on your return, you and your family had a lot of great experiences and I was so pleased we were able to work around the logisitics of getting everyone together!

Best wishes, David

Experience Travel Group by 80yearOld, 20 Jun 2018
Holiday Rating:

Very best way to see Sri lanka

Excellent chauffeur centred holiday in Sri Lanka covering Colombo, Galle, Haputale in the highlands and Rosyth.

Excellent chauffeur centred holiday in Sri Lanka covering Colombo, Galle, Haputale in the highlands and Rosyth.

Rating for tour operator:

Faultless and trouble free very interesting short holiday devised for four of us in Sri Lanka. Full support from tour operator

Experience Travel Group responded to this review on 21 Jun 2018:

Hi Rodney, I'm so pleased that you enjoyed your time in Sri Lanka, and were even able to re-trace some of the places Sarah spent when she was first there, all that time ago!

Best wishes, Holly

Essential Sri Lanka - Deluxe by tinker bell, 23 May 2018
Holiday Rating:

Unforgettable

Wonderful covered a large area.learnt so much about Sri Lanka so many interesting places and the people all so friendly. Will never forget this holiday.

Wonderful covered a large area.learnt so much about Sri Lanka so many interesting places and the people all so friendly. Will never forget this holiday.

Rating for tour operator:

Becky had a wealth of information and tailored made this holiday to exactly as we asked.

Experience Travel Group responded to this review on 23 May 2018:

Hi Heather,

I am so pleased you had a great holiday! It was a pleasure to put this trip together with you.

Many thanks,

Becky

Experience Travel Group by Andy, 19 May 2018
Holiday Rating:

Wow !!

Sri Lanka proved memorable for it's varied experiences from national parks/safari, cultural/historical sites, tea plantations and the coastline. The regional cultural differences in the villages, towns and cities as well as the excellent food together with friendly and hospitable locals made it a trip which we are sure will prove difficult to beat in the future.

Sri Lanka proved memorable for it's varied experiences from national parks/safari, cultural/historical sites, tea plantations and the coastline. The regional cultural differences in the villages, towns and cities as well as the excellent food together with friendly and hospitable locals made it a trip which we are sure will prove difficult to beat in the future.

Rating for tour operator:

Experience Travel Group (now known as ETG) were excellent from start to finish in all aspects of choosing, booking and going on holiday.

Experience Travel Group responded to this review on 29 May 2018:

Hi Andy & Esther, I'm so pleased to hear that the holiday was such an enjoyable and memorable one, and that we managed to get the balance just right for you - it was certainly an epic trip! I'm thrilled that you had such a great time.

Best wishes,
Holly

Experience Travel Group responded to this review on 29 May 2018:

Thanks Andy, I hope we help you in the future in planning another adventure in Asia!

All the best,
Holly

Classic Vietnam Explorer by S great experience, 7 May 2018
Holiday Rating:

truly a family holiday of a lifetime

Vietnam exceeded all our expectations.

Vietnam exceeded all our expectations.

Rating for tour operator:

Thank you David/Experience Travel for making this such a fantastic memorable holiday.

Experience Travel Group responded to this review on 08 May 2018:

Hi Natalie and John

Thanks for the great feedback and I know when we spoke you had so many highlights with your family! Please do get in touch if you'd like to explore one of our other destinations in the future.

Best wishes, David

Classic Vietnam Explorer by Flossy, 25 Apr 2018
Holiday Rating:

Efficient

Great holiday. Friendly and helpful people and went very smoothly

Great holiday. Friendly and helpful people and went very smoothly

Rating for tour operator:

Efficient, helpful friendly and listen to what you want.

Experience Travel Group responded to this review on 26 Apr 2018:

Hi Lynda

I'm really pleased that you had a great time in Vietnam and I know when we spoke you have brought back some wonderful recipes, souvenirs and memories too. I look forward to discussing your next travel adventure!

Best wishes,

David