AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by Stern family, 22 Apr 2022
Holiday Rating:

The best family holiday we have ever been on

This holiday had everything. Great people, food, wildlife, beaches and scenery

This holiday had everything. Great people, food, wildlife, beaches and scenery

Rating for tour operator:

Experience Travel Group were exceptional from planning stage to our return home. Holly created the perfect trip for our family. Nala was the perfect guide for our family.

Experience Travel Group responded to this review on 25 Apr 2022:

Thanks so much for the lovely feedback Dan - I'm so pleased you and your family had such a lovely holiday!

All the best
Holly

Experience Travel Group by caroline, 18 Apr 2022
Holiday Rating:

A trip of a lifetime which exceeded all of our expectations!

9 nights in Sri Lanka stopping at rural Gampaha, Hatton, Udawalawe and Galle followed by 4 nights in the Maldives. An absolutely brilliant experience with memories that will last a lifetime.

9 nights in Sri Lanka stopping at rural Gampaha, Hatton, Udawalawe and Galle followed by 4 nights in the Maldives. An absolutely brilliant experience with memories that will last a lifetime.

Rating for tour operator:

Excellent communication- Holly really understood what was important to us. Great recommendations, amazing attention to detail. Our guide was amazing.

Experience Travel Group responded to this review on 19 Apr 2022:

Dear Caroline,

What a lovely review to come back to after Easter! So pleased to hear you have come back with so many memories like that.

Thank you so much.

Team ETG

Experience Travel Group by Janerps, 6 Apr 2022
Holiday Rating:

Unexpected delights

Both relaxing and stimulating, amazing sights, beaches and fantastic hotels

Both relaxing and stimulating, amazing sights, beaches and fantastic hotels

Rating for tour operator:

Personal and individual service, with very high expertise

Experience Travel Group responded to this review on 22 Apr 2022:

Brilliant Jane, so pleased you had a fantastic time. Thank you for taking the time to post a review too. We look forward to next time!

All the best,
Team ETG

Experience Travel Group by John S, 5 Apr 2022
Holiday Rating:

Perfect relaxation

We spent 14 days in the Maldives at two resorts, Lily Beach and Baros Amazing holiday - the most relaxing and enjoyable that I have ever had

We spent 14 days in the Maldives at two resorts, Lily Beach and Baros Amazing holiday - the most relaxing and enjoyable that I have ever had

Rating for tour operator:

Experience Travel Group provided expert assistance, ensuring that our needs were met

Experience Travel Group responded to this review on 22 Apr 2022:

So glad you had such a good time. Great that you were able to see more than one resort in the Maldives too - always makes a difference.

We appreciate you posting a review. Please tell others about us and we very much look forward to arranging future travel adventures with you!

Best,

TEAM ETG

Essential Sri Lanka - Deluxe by KevinK, 27 Mar 2022
Holiday Rating:

A beautiful guided tour of Sri Lanka

We completed a fourteen day guided tour of beautiful Sri Lanka, taking in the Cultural Triangle, the tea plantations, safari and The Galle Coast. Throughout the tour we experienced time with the locals enjoying their delicious food and exceptional hospitality.

We completed a fourteen day guided tour of beautiful Sri Lanka, taking in the Cultural Triangle, the tea plantations, safari and The Galle Coast. Throughout the tour we experienced time with the locals enjoying their delicious food and exceptional hospitality.

Rating for tour operator:

ETG customised our holiday to meet all of our requirements perfectly. They gave us excellent support before and during the holiday. Their indepth knowledge of the country enhanced our experience.

Experience Travel Group responded to this review on 28 Mar 2022:

Hi Kevin

Thank you so much for your feedback, I am so glad to hear you had such a great holiday. Having been planning to go since March 2020, it is especially pleasing to know that you got their eventually and it lived up to your expectations.

Thanks

Nick

Sri Lanka Laid Back - Deluxe by JdeBS, 23 Mar 2022
Holiday Rating:

Family Trip To Sri Lanka

Stayed in to Villas in the south near Galle

Stayed in to Villas in the south near Galle

Rating for tour operator:

Holiday was as special as described

Experience Travel Group responded to this review on 28 Mar 2022:

Hi Justin,

Thanks so much for your feedback, I am so pleased you and your family had such a great trip. Villas work so well for larger family groups as they offer amazing space, privacy and flexibility.

Becky

Experience Travel Group responded to this review on 28 Mar 2022:

Glad to hear the holiday was a special one!

Becky

Experience Travel Group by Mrs P, 21 Mar 2022
Holiday Rating:

Amazing time in Sri Lanka and The Maldives

Just over 2 weeks in Sri Lanka and then 4 days in the Maldives. We had an amazing time. Sri Lanka is a beautiful country with stunning scenery, very friendly people and delicious food. We had a good mix of culture, trekking and cycling, safari and beach R&R.

Just over 2 weeks in Sri Lanka and then 4 days in the Maldives. We had an amazing time. Sri Lanka is a beautiful country with stunning scenery, very friendly people and delicious food. We had a good mix of culture, trekking and cycling, safari and beach R&R.

Rating for tour operator:

This is the 2nd time we have used the Experience Travel Group and they were terrific. They spent a lot of time trying to tweak our itinerary to our needs and requests. The whole trip went like clockwork and we had excellent in country guides and great hotels.

Experience Travel Group responded to this review on 22 Mar 2022:

Thank you Heidi, I am delighted you had such a great time in Sri Lanka. It's great that our collaboration on your itinerary got it just right for you.
We look forward to helping you organise your 3rd trip with us!
Best wishes
Sara and the ETG Team

Experience Travel Group by David, 18 Mar 2022
Holiday Rating:

Sri Lankan Tour

Stayed in 6 excellent resorts, which lived up to their descriptions. Holiday lived up to our expectations - wildlife, coast, countryside, culture, history, excellent food, friendly people

Stayed in 6 excellent resorts, which lived up to their descriptions. Holiday lived up to our expectations - wildlife, coast, countryside, culture, history, excellent food, friendly people

Rating for tour operator:

Very thorough, listened to our needs, good organisation. Everything went very smoothly

Experience Travel Group responded to this review on 08 Apr 2022:

Dear David,

We're so glad your consultant was able to listen to your needs :-).

We'll pass that one. Looking forward to your next adventure!

Best,

Team ETG

Experience Travel Group by Mick, 16 Mar 2022
Holiday Rating:

Just what we needed

After a couple of years of not being able to travel we were delighted to be provided with a well planned trip that we could look forward to with confidence.

After a couple of years of not being able to travel we were delighted to be provided with a well planned trip that we could look forward to with confidence.

Rating for tour operator:

Holly listened to what we wanted and put together an ideal itinerary.

Experience Travel Group responded to this review on 30 Mar 2022:

So lovely to hear that both you and Tessa had the relaxing and enjoyable trip you were looking for - hopefully it was worth the wait!

Experience Travel Group responded to this review on 30 Mar 2022:

Thanks for your kind comments Michael, it was a pleasure to help you get away, and I'm looking forward to helping with your next escape.

Best wishes
Holly

Sri Lanka's Adventurous North by Steve S, 15 Mar 2022
Holiday Rating:

Tour of northern Sri Lanka

A great mixture of culture, wildlife and relaxation

A great mixture of culture, wildlife and relaxation

Rating for tour operator:

ETG listens to what we like and organises excellent personalised tours. Their background knowledge often results in great experiences which we would otherwise have missed. This was our 9th holiday with ETG so they must be doing something right!

Experience Travel Group responded to this review on 15 Mar 2022:

Thank you Steven, great to hear you and Jo had a great time in Sri Lanka. It's our pleasure to keep doing something right in organising your holidays!
Best wishes Sara and the ETG team