AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by MandN, 10 Mar 2022
Holiday Rating:

Fabulous 'off the beaten track' tour to Sri Lanka

This small island has so much to offer - there is something for everyone. Lovely people, professional but relaxed hospitality, beautiful countryside, nature and stunning places to stay

This small island has so much to offer - there is something for everyone. Lovely people, professional but relaxed hospitality, beautiful countryside, nature and stunning places to stay

Rating for tour operator:

Experience Travel take time to find out exactly what you want from your holiday and have access to unique accomodation & experiences,

Experience Travel Group responded to this review on 15 Mar 2022:

Thank you Melanie for your feedback. I am delighted you had a fabulous time discovering off the beaten track Sri Lanka.
Best wishes Sara and the ETG Team

Cambodia Explorer by Annatto, 8 Mar 2022
Holiday Rating:

It was a privilege to visit Cambodia and experience the magic of the Khmer temples

A wonderful tour of Cambodia visiting the temples and French colonial towns , meeting the local people and tasting their food.

A wonderful tour of Cambodia visiting the temples and French colonial towns , meeting the local people and tasting their food.

Rating for tour operator:

Excellent local knowledge and having the flexibility to adapt to our personal needs.

Experience Travel Group responded to this review on 09 Mar 2022:

Hi Bruce

Thank you for your review and for being the first people to travel to Cambodia with us post-pandemic, it is very exciting to have another destination up and running!

Speak soon to arrange the next holiday!

Nick

Sri Lanka Laid Back - Deluxe by Devon Dave, 7 Mar 2022
Holiday Rating:

Return to Sri Lanka

A tour round favourite and familiar sites and locations plus a catch up with old friends and colleagues.

A tour round favourite and familiar sites and locations plus a catch up with old friends and colleagues.

Rating for tour operator:

We have used Experience Travel numerous time over the past 12 years and have found them, attentive, knowledgeable and extremely reliable.

Experience Travel Group by Matt & Chris, 21 Feb 2022
Holiday Rating:

Fantastic Trip

We spent 2 weeks in Thailand, split between Koh Yao Noi and Phuket. Both hotels were excellent and the trip ran seamlessly.

We spent 2 weeks in Thailand, split between Koh Yao Noi and Phuket. Both hotels were excellent and the trip ran seamlessly.

Rating for tour operator:

We were so pleased to have booked with Experience Travel. As always their hotel recommendations were brilliant, but moreover with the changing COVID travel requirements, both the flexibility we had with the booking and hand-holding to meet the entry requirements were invaluable.

Experience Travel Group responded to this review on 21 Feb 2022:

Great to hear Matt! I'm so pleased both you and Chris had the relaxing break you were hoping for.

Experience Travel Group responded to this review on 21 Feb 2022:

Thanks so much for your kind feedback Matt. With there being so many additional layers to travel, it's great to hear you found so much value in our help and advice. Looking forward to helping with your next big trip to Asia!

All the best
Holly

Experience Travel Group by Alexandre Jouatte, 23 Jan 2022
Holiday Rating:

Incredible

Sri Lanka for 11 days! It was magical and we absolutely loved the itinary that ETG put together for us. We went to 5 different hotels around the country and were fortunate enough to see many different places, animals etc.. Memorable!

Sri Lanka for 11 days! It was magical and we absolutely loved the itinary that ETG put together for us. We went to 5 different hotels around the country and were fortunate enough to see many different places, animals etc.. Memorable!

Rating for tour operator:

Travel Experience Group - we had a great experience with them (particularly Sara who was our agent). She put together a great itinary, was very responsible and pleasant to work with. Overall we couldn't be happier with our trip!

Experience Travel Group by Serenity , 10 Jan 2022
Holiday Rating:

Christmas in Paradise

Most relaxing holiday we have ever had. We definitely didn’t want to leave and would absolutely return to the same resort

Most relaxing holiday we have ever had. We definitely didn’t want to leave and would absolutely return to the same resort

Rating for tour operator:

Extremely professional yet personable. Nothing was too much trouble. It was definitely the best decision we made to use ETG again

Experience Travel Group responded to this review on 11 Jan 2022:

I'm so pleased you were able to get away on your much-deserved holiday! It sounds like it was the perfect family break to end the year.

Experience Travel Group responded to this review on 11 Jan 2022:

Thank you for your lovely feedback Amanda. It was a pleasure helping you to plan another trip with ETG, and I look forward to helping you again in the future.

All the best
Holly

Experience Travel Group by Kyptiano, 28 Dec 2021
Holiday Rating:

Superb Xmas Holiday in the Maldives

Wonderful week break away from the UK and superbly organised by Experience Travel Group.

Wonderful week break away from the UK and superbly organised by Experience Travel Group.

Rating for tour operator:

Great service and communication throughout. Holly our travel consultant was superb!

Experience Travel Group responded to this review on 04 Jan 2022:

I'm so pleased we were finally able to get you and your family out to the Maldives - and that it was worth the wait in the end!

Experience Travel Group responded to this review on 04 Jan 2022:

Thanks Kypros. I look forward to speaking with you later in the year about your next big holiday.

Best wishes
Holly

Experience Travel Group by Rocco, 18 Dec 2021
Holiday Rating:

Very Relaxing

Mauritius is an Island paradise and the ideal place to relax and unwind in the sun

Mauritius is an Island paradise and the ideal place to relax and unwind in the sun

Rating for tour operator:

ETG. A caring and well informed company who`s staff are pleasant and caring

Experience Travel Group responded to this review on 20 Dec 2021:

I'm so pleased that both you and Margaret got the relaxing break you needed - it sounds like it was just what you were looking for :)

Experience Travel Group responded to this review on 20 Dec 2021:

Thank you for your feedback Melvin. It was a pleasure to help with your holiday arrangements once again, and I look forward to discussing your next holiday plans soon.

All the best
Holly

Experience Travel Group by Julia Champion, 20 Nov 2021
Holiday Rating:

The Holiday of a Lifetime

We stayed for 2 weeks at Kalakunda House in Weligama and it was perfect. We did lots of trips including Sea Kayaking and a safari and a private cookery lesson. I wouldn't visit the tea plantation again. It was boring and we didn't even get a cup of tea!

We stayed for 2 weeks at Kalakunda House in Weligama and it was perfect. We did lots of trips including Sea Kayaking and a safari and a private cookery lesson. I wouldn't visit the tea plantation again. It was boring and we didn't even get a cup of tea!

Rating for tour operator:

Experience Travel Group - Sara Wells and Matt Brazier were excellent.

Experience Travel Group by Tash, 29 Oct 2021
Holiday Rating:

Beautiful Oman

We had a wonderful holiday in Oman. The desert, and wadis were a highlight. Al Bustan Palace was a lovely hotel with the most impressive entrance we have ever seen.

We had a wonderful holiday in Oman. The desert, and wadis were a highlight. Al Bustan Palace was a lovely hotel with the most impressive entrance we have ever seen.

Rating for tour operator:

Very professional, knowledgeable and arranged a great holiday,

Experience Travel Group responded to this review on 22 Apr 2022:

That's brilliant to hear.

Experience Travel Group responded to this review on 22 Apr 2022:

Thank you very much and we can't tell you how pleased we were to have you guys enjoy your holiday so much and 'pioneer' travel again for us after so long.

All the best,

Team ETG