AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Wild Sri Lanka by Bob, 11 Mar 2023
Holiday Rating:

We travelled Sri Lanka curiously and had an unforgettable experience

This was a three week tour of Sri Lanka; It started at a boutique hotel called the Notary's House in the Gampaha region where we relaxed after our flight enjoying the vistas and sounds of the surrounding countryside and relaxing by the pool; we moved on to stay it the Mudhouse near Anamaduwa where we explored the area, enjoyed birdwatching safari's and walking tours. Staying in a small villa near Sigiriya amongst a small collection of villas ...

This was a three week tour of Sri Lanka; It started at a boutique hotel called the Notary's House in the Gampaha region where we relaxed after our flight enjoying the vistas and sounds of the surrounding countryside and relaxing by the pool; we moved on to stay it the Mudhouse near Anamaduwa where we explored the area, enjoyed birdwatching safari's and walking tours. Staying in a small villa near Sigiriya amongst a small collection of villas served as an perfect base for visits to Sigiriya, a national ECO game park, Polonnaruwa, the Dambulla Cave temples as well as doing an ETG exclusive visit to a village and farm tour including lunch with a local family. Moving to Kandy we saw the Temple of the Tooth, the Royal Botanical gardens, a spice garden with herbal remedies, and local crafts including wood carving and batik manufacture. Touring through the tea growing areas in the Hill Country we joined a train to take us from Nanu Oya to Ella through the most interesting and beautiful countryside. Close tp Ella with stayed at Amba Tea Estate where we trekked through the scenic landscape, seeing arable farming, tea growing and superb views of the countryside , waterfalls and the Ella Gap. We then transferred to Tree Tops Jungle Lodge near Buttala as a base for local walking safaris and birdwatching, and jeep safaris in Yala where we saw leopards and elephants and a wide variety of birdlife - superb sightings. We moved to a cabana on the beach on the south coast for 4 days relaxation where we experienced superb food, company and a lovely setting before our final transfer to Galle to stay at Fort Printers, an 18th century mansion, in the mist of Galle. We ambience of Galle and a fascinating walking tour of the fort was the culmination of our wonderful experience and insight into Sri Lanka

Rating for tour operator:

Our tour operator did an excellent job. Their knowledge of Sri Lanka is superb. ETG listened to our requirements and made suggestions which ranged from sight seeing to understanding the local culture, customs and crafts, to seeing ancient cities and tea plantations, and having wildlife safaris on foot and in jeeps. ETG provided a range of accommodation for each location to suit our needs from which we could select. They were mostly remote, quiet and close to nature. We had a driver guide on ETG's recommendation who was extremely knowledgeable about Sri Lanka's history , culture, flora and fauna. He contributed to our enjoyment of our holiday. All the arrangements planned in detailed discussion with us worked out perfectly and we experienced everything we expected and hoped we might see. All in all ETG arranged and delivered a holiday of a lifetime. ETG had a close link with a local tour operator , Magical Isle Holidays , who ensured the holiday ran completely smoothly and dealt with any last minute changes to our itinerary.

Experience Travel Group responded to this review on 14 Mar 2023:

Hi Bob,
Thanks for your wonderful and detailed feedback. I am so pleased that you finally made it out and that the trip exceeded expectations. Sri Lanka is such a fantastic country, and we always love when our clients fall in love with it as much as we love it!
Thanks again,
Team ETG

Experience Travel Group by Northy, 11 Mar 2023
Holiday Rating:

Sri Lanka & Maldives combination

Absolutely excellent

Absolutely excellent

Rating for tour operator:

Having used ETG thre times now we are firmly of the opinion that they are leading edge providers of travel arrangements.

Experience Travel Group responded to this review on 13 Mar 2023:

Thank you for your kind comments, and I am delighted you had an excellent holiday with ETG again. We look forward to arranging your fourth holiday!
best wishes
Sara and the ETG Team

Experience Travel Group by CD, 11 Mar 2023
Holiday Rating:

Great variety and humbling experience

We had a variety of activities at various stops/locations with plenty of time at leisure in order to have a balanced holiday. Generally great hotel, which added to the experience.

We had a variety of activities at various stops/locations with plenty of time at leisure in order to have a balanced holiday. Generally great hotel, which added to the experience.

Rating for tour operator:

Efficient customer service and good communication. A small business with the relevant experience, who listened to our needs, requests and interests in order to provide an unforgettable experience, tailored to our specifications.

Experience Travel Group responded to this review on 03 Apr 2023:

Hi Claudia

Lovely to hear that you had such a lovely time in Cambodia. Very much looking forward to helping you plan your next big trip to Asia.

All the best until then!
Holly

Experience Travel Group by frankrussell, 7 Mar 2023
Holiday Rating:

Experience Travel have never let us down and we were not disappointed this time

Three weeks in India, north and south and ticked all the tourist things you should do in India from Taj to seeing a tiger!

Three weeks in India, north and south and ticked all the tourist things you should do in India from Taj to seeing a tiger!

Rating for tour operator:

Always helpful and knowlegeable

Experience Travel Group responded to this review on 09 Mar 2023:

It certainly was an intrepid trip. I'm delighted you spotted a tiger in the south India national park!

Experience Travel Group responded to this review on 09 Mar 2023:

Thank you Frank, I'm so happy that you had a great holiday, and this was your third trip with us!
best wishes
Sara and the ETG Team

Experience Travel Group by Tusker, 6 Mar 2023
Holiday Rating:

Professional and exciting

Three weeks of good experiences in Sri Lanka

Three weeks of good experiences in Sri Lanka

Rating for tour operator:

Very professional and helpful

Experience Travel Group responded to this review on 03 Apr 2023:

Hi Michael

Thanks so much for your review - delighted that you had such a great time returning to Sri Lanka. Looking forward to helping arrange your trip back next year :)

Best wishes
Holly

Experience Travel Group by Nigel, 6 Mar 2023
Holiday Rating:

Outstanding trip to Vietnam and Cambodia

We have just returned from a fortnight in southern Vietnam and Cambodia. The itinerary was carefully thought out, varied and we could not have been happier with our trip.

We have just returned from a fortnight in southern Vietnam and Cambodia. The itinerary was carefully thought out, varied and we could not have been happier with our trip.

Rating for tour operator:

Experience travel worked with us to plan the trip ensuring that we were able to make the most of our time in Indochina. their local partners were excellent - informative, knowledgeable and full of personal anecdotes that brought depth and warmth to the trip. We look forward to returning to Asia with Experience in the future

Experience Travel Group responded to this review on 06 Mar 2023:

Thanks for this lovely review, Nigel - Delighted to hear you had a fantastic time and thanks for providing such in-depth feedback over the phone.

All the best,

James & The ETG Team

Experience Travel Group by Colindrob, 5 Mar 2023
Holiday Rating:

Wonderful India

Full of interest, excellent accomodation and service

Full of interest, excellent accomodation and service

Rating for tour operator:

ETG are extremely efficient in their personal service and organisation

Experience Travel Group responded to this review on 09 Mar 2023:

Thank you Colin, I'm delighted you enjoyed your 4th India trip with us! Already looking forward to helping you arrange your next holiday
best wishes
Sara and ETG Team

Experience Travel Group by Sandino, 3 Mar 2023
Holiday Rating:

Wonderful

we spent 2 weeks travelling the Sri Lankan countryside

we spent 2 weeks travelling the Sri Lankan countryside

Rating for tour operator:

I think Experience travel are a company I will hope to use again and are a company I would certainly recommend to friends and colleagues

Experience Travel Group responded to this review on 04 Mar 2023:

Hi Tony

Delighted to hear you had another successful trip and got to experience how wonderful Sri Lanka is.

All the best

James & Team ETG

Experience Travel Group by Cecilia., 2 Mar 2023
Holiday Rating:

Truly unforgettable family holiday

We spent two fabulous weeks in Kerela getting to know a little about India and it’s culture and religions. A holiday enjoyed by the whole family from age 6to 85.

We spent two fabulous weeks in Kerela getting to know a little about India and it’s culture and religions. A holiday enjoyed by the whole family from age 6to 85.

Rating for tour operator:

Travelled with ETG who were absolutely amazing from start to finish.

Experience Travel Group responded to this review on 09 Mar 2023:

I'm delighted that all the family enjoyed your Kerala holiday! It's certainly a welcoming family-friendly destination and I'm happy that your driver Alex did such a great job of looking after and entertaining you all.
Hoping to help you with your next holiday!
Sara and the ETG Team

Experience Travel Group by Ginge, 1 Mar 2023
Holiday Rating:

Better than we could ever have hoped for

Am individual guided holiday was new to us but we appreciated that local knowledge would be important for us to get the most out of the country. It was by far the best holiday we have ever had. Our guide brought the country alive with his passion, knowledge and sheer joy and without him the experience would not have been so good

Am individual guided holiday was new to us but we appreciated that local knowledge would be important for us to get the most out of the country. It was by far the best holiday we have ever had. Our guide brought the country alive with his passion, knowledge and sheer joy and without him the experience would not have been so good

Rating for tour operator:

They understood our needs and developed a perfect holiday ensuring a perfect balance of experiences and leisure time.

Experience Travel Group responded to this review on 01 Apr 2023:

We love it when people say 'the best holiday we ever had'. That's what we aim for - hopefully, your next ETG holiday can be even better!

Thank you so much for taking the time to post this review. Hugely appreciated.

Best,

Team ETG